Hi cacorreia,
This is caused by insufficient permissions in the Windows registry.
Verify that you have local administrator permissions when installing FlashPaper.
1.Log into Windows with an account that has local administrator privileges.
2.To check to see if you are a local administrator:
•Right-click on My Computer.
•Select Manage.
•Expand Local Users and Groups, select Groups, double-click on Administrators and verify your account is listed.
3.After confirming that you are a member of the Administrator group, install FlashPaper from the software installer.
You may also refer the below mentioned link and follow the steps provided.
http://kb2.adobe.com/cps/400/kb400366.html
Hope this information helped!
Thanks and regards,
Fouzan – Microsoft support.
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