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Password reset for a Family members account.

Anonymous
2020-02-13T13:03:31+00:00

Hi I set up an Outlook address for my son and I can't remember the password. He's not had a chance to use it yet which means for the online password reset I can't provide enough information to verify who I am. 

Is there any way to resolve this or should I just delete the account and start all over again please?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-02-13T13:34:29+00:00

    Hi there! My name is Brandon. I'm an independent advisor and a Microsoft user like you.

    You can check the thread below regarding resetting Microsoft Family password:

    https://answers.microsoft.com/en-us/windows/for...

    Hope that this helps.

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