DPC Watchdog Violation BSOD on a new laptop

Anonymous
2023-10-17T02:48:25+00:00

New laptop with Windows 11 Pro.

AMD 7840U

780M GPU

64GB RAM (5600 CL40)

2TB NVME Gen 4.

Currently running the latest GPU driver, but other than that it's the default driver recommended by the manufacturer. Got the same BSOD with their GPU driver too.

Any ideas on how to solve it?

Moderator note < removed dump file shared links since the file is downloaded once , file will be automatically deleted from server >

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-01-25T13:17:29+00:00

    An update:

    It's been about a week since installing the new SSD and I've had no problems up until last night when Windows updated automatically, which broke the configuration of some drivers (including display driver) and made the laptop crash this morning with another DPC_WATCHDOG_VIOLATION BSOD. I checked for driver updates right after logging back into Windows and since reinstalling the drivers it has been smooth sailing.

    So a little warning to keep in mind: check the drivers every time a Windows update requires a restart.

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  2. Ivan B 117.2K Reputation points Independent Advisor
    2023-10-23T11:24:04+00:00

    Hi ,LightofHonor89

    I understand, I hope that with RMA the case will be resolved.

    You can always count on the Microsoft community. have a good week.

    Hope this helps.

    If you find the answer helpful, please mark it as an answer.

    Independent Advisor - Community

    Thanks

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  3. Ivan B 117.2K Reputation points Independent Advisor
    2023-10-17T05:54:17+00:00

    Hi , LightofHonor89

    What model is your laptop and does it only have an AMD iGPU?

    Independent Advisor - Community

    Thanks

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  4. Anonymous
    2023-10-17T05:34:54+00:00

    Hi , LightofHonor89

    I am Ivan, I will help you with this.

    The minidump files are not available for download for verification and it is possible to adjust this to be able to analyze.

    Independent Advisor - Community
    Thanks

    Hi Ivan,

    Sorry, I have updated the links.

    Thanks.

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  5. Ivan B 117.2K Reputation points Independent Advisor
    2023-10-17T05:26:47+00:00

    Hi , LightofHonor89

    I am Ivan, I will help you with this.

    The minidump files are not available for download for verification and it is possible to adjust this to be able to analyze.

    Independent Advisor - Community

    Thanks

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