Share via

Download folder isn't responding

Anonymous
2019-07-03T07:25:28+00:00

Hi, whenever I open download folder and select any file, the file explorer hangs and says (not responding).

What should I do?

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

14 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-07-03T07:32:51+00:00

    Hi rahulmahey

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    To start with, please execute following steps and let me know (You might need to do last point)

    1. CTRL+SHIFT+ESC to start Task Manager

    Locate Windows Explorer in Processes tab > Right Click > End Task

    Now at the top File > Run new task > Put explorer.exe and Enter

    1. Run SFC Scan & DISM

    How to - https://answers.microsoft.com/en-us/windows/for...

    1. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    1. Review below Microsoft help

    Fix File Explorer if it won't open or start - https://support.microsoft.com/en-us/help/408737...

    Do let me know if you require any further help on this. Will be glad to help you.

    41 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-07-03T08:15:05+00:00

    Do you have a lot of files in your downloads folder? If you do, try deleting some that you don't need. If you can't delete the files, try using another program that has a built-in file explorer like WinRAR or 7-Zip. The example below is using 7-Zip. Please keep us updated on the situation.

    135 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-07-03T12:04:32+00:00

    no, I don't have a lot of files in the download folder. 

    I copied download folder , but this folder also behaves same

    8 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-07-03T12:08:31+00:00

    not useful, the problem remains the same

    I tried all of these

    12 people found this answer helpful.
    0 comments
  5. Anonymous
    2019-07-03T12:32:09+00:00

    no, I don't have a lot of files in the download folder. 

    I copied download folder , but this folder also behaves same

    Do you have any large files then? Large files like disk images can sometimes cause the folder to become unresponsive. Also try emptying the downloads folder and see if anything improves. Please keep us updated on anything that happens.

    6 people found this answer helpful.
    0 comments