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I use my Edge browser on my Android mobile phone for years and works very well. Recently, I cannot successfully download any files from visiting webpages, not specific page. download starts and fails without any error message. Can someone help me diagnose this problem. Is there any setting change due to auto updates?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I'm Elise, a fellow user like yourself and I'd be happy to help with your issue.
With the mobile app, usually the first step I would recommend to try is uninstalling and then reinstall the app from the Play Store.
Could you try this and see if it resolved the issue?
Please let me know if you need any further assistance.
Kind Regards,
Elise
Dear Elise,
Thanks for your suggestion! I did it but no differences. Below are the error messages for your ref. Any other idea of likely issues.
Just to rule out any issues with the network or connection, do you encounter any issues using another browser such as Chrome?
No, my other two browsers including Chrome are fine to download files in webpages. It seems there is a setting to restrict my download!
Scott
The only other thing I can think of is if you are logged in to Edge with a school or work account it could be restricting downloads?
