WhatsApp not starting

Anonymous
2023-08-27T09:50:26+00:00

Hi
WhatsApp looks to be installed correctly but when I try to open it noting happens. The splashscreen flashes for less than a second and then nothing happens; Even task manager doesnt show whatsapp running or trying to run.
I have tried to reinstall but it is the same. I have tried App reset option also
When I open microsoft store and searrch for Whatsapp it shows the button as "Open" when it was previosuly shown as "Get".
If I click on open the same thing happens wherein the splash screen comes for a second and goes and nothing happens

Can u tell me tell me what i am doing wrong.

Running Windows 10 with all latest updates

I have another Laptop running a similar config and it is working on that.

Windows for home | Windows 10 | Microsoft Store

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  1. John Jefferson Doyon 53,835 Reputation points Independent Advisor
    2023-08-27T10:29:36+00:00

    Hi Vipul2k3,

    I am John J.D., a fellow Microsoft user like you.

    I'm sorry to hear about the trouble you're facing with WhatsApp. Here are some steps you can try to resolve the issue:

    > Press the Windows + I key to open Settings.

    > Click on the "Apps" tab.

    > Click on "Apps & features."

    > Scroll through the app list or use the search bar to locate the WhatsApp.

    > Click "Advanced options."

    > Scroll down to the Terminate section and click on "Terminate."

    > Scroll down to the Reset section, and click on "Repair." Wait for a moment, after that test if it is working.

    > If the issue persists, go back to the same settings, scroll down to the Reset section, and click on "Reset" (confirm the action if prompted).

    > Restart your PC and test.

    If issue persists Reset the Microsoft Store cache:

    > Press the Windows + R key to open the Run dialog box.

    > Type wsreset.exe and press Enter.

    > A blank Command Prompt window will open for a few seconds, and then it will close automatically.

    > The Microsoft Store will open.

    > Restart your PC and test.

    Keep me posted and let me know if you have any further questions or concerns. Let's work together to resolve the issue.

    Best regards,

    John J.D.

    18 people found this answer helpful.
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  2. Anonymous
    2023-08-27T17:50:47+00:00

    Hi John

    I have tried all the above options. I have even tried to uninstall and reinstall the application but the same issue persists.

    25 people found this answer helpful.
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  3. John Jefferson Doyon 53,835 Reputation points Independent Advisor
    2023-08-28T02:05:08+00:00

    Hi Vipul2k3,

    Thank you for getting back to me. I'm sorry to hear that the issue still persists. Let's try a few more steps:

    Please follow the methods outlined in this article:

    https://appuals.com/random-crashing-of-whatsapp...

    Additionally, run a DISM and SFC scan to check for and repair any system file issues. You can find step-by-step instructions here: https://support.microsoft.com/en-us/windows/usi...

    If the problem persists after these attempts, consider performing an In-place Upgrade. This process can repair damaged operating system files without affecting your personal files, settings, or installed applications. Here's a guide on how to do it:

    https://answers.microsoft.com/en-us/windows/for...

    These steps should help address the issue, but if you encounter any difficulties or need further assistance, please don't hesitate to reach out.

    Best regards,

    John J.D.


    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    5 people found this answer helpful.
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