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Sound Settings Messed Up...

Anonymous
2024-06-19T14:41:41+00:00

I’m having my first real sound issue, and am not very technical to be able to sort it out.  I’m just starting to work with music on my PC, and have been trying out a couple of the DAW (Digital Audio Workstation) packages for this. I've been trying a DAW called Cakewalk for a week or so, and a couple of days ago downloaded another, Cubase Pro 13 to try/learn.

At first, it seemed to work fine (even though I could do almost nothing on it yet), and I was trying to follow tutorials to learn it, but found that whenever I had Cubase open, I couldn't get any sound out of Youtube. ChatGPT "helpfully" advised me to go into my PC sound settings and prevent applications from taking exclusive control of my sound. That's when the problem started - I couldn't get any sound at all out of Cubase (or Cakewalk) after that, though other PC sound was fine and the indicators within these programs showed that there was a signal being generated. Switching the PC sound settings back to where they were didn't work, even after several restarts.

Someone advised me to download and install ASIO4ALL drivers and try that. That helped a little. I switched the DAW settings to this new driver, and now I can get sound out of the DAWs (though with Cubase, I often need to fiddle around a lot in audio settings to get even that), but I still can’t record anything.  It look like it's recording and it does show a signal, but when I stop the recording, there's nothing there.

And if I switch back to the General Low Latency drivers (the default driver setting in Cubase), there is again no sound at all.

I’ve been playing around in the audio settings of the DAWs, but nothing seems to help and it’s really frustrating me.

Does this make any sense to anyone? Does the story above give any clue as to what the issue might be.

Windows for home | Windows 11 | Settings

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  1. Anonymous
    2024-06-20T09:42:25+00:00

    Hello Guy Shahar,

    Thanks for reaching out here in the Microsoft Answers Community.

    I wish I could handle your problem, however, the issues you have described is out of reach of the response support community.

    It is more suitable for publishing on Microsoft Learn (English only), you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

    Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

    Sincerely hope that your question will be dealt with appropriately after contact the correct department.

    Thanks for your patience and understanding.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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