Hi, I am Nigel, Independent Advisor here to work with you on this issue.
Can you check that your network (public, private)
Control Panel\All Control Panel Items\Network and Sharing Centre\Advanced sharing settings
Network discovery
Enable 'Turn on network discover'
Enable 'Turn on automatic setup of network-connected devices.
Hope this helps!
I hope this helps. Feel free to ask back any questions and let me know how it goes.
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