Checking Media Presence

Question

Checking Media Presence

Anonymous

Every time I boot up my PC (an alienware aurora r8) it first shows the alienware logo loading as usual, but switches to a black screen that says “checking media presence” and sometimes it flashes “no media present”, but then eventually the alienware loading screen shows up again and windows 10 loads up as usual. This all began to happen after I got a BSOD, but it said there were no hardware problems. I already ran DISM and system file checkers on the command prompt to check for corruption, but it already says it fixed them. I’ve restarted and ran the command multiple times, each time saying there are no problems after fixing the corruption. But the “checking media presence” still shows up. Is this something I should worry about and is this even a windows problem or a hardware problem I should check on dell? Also, I’m very dumb with computers, so if there’s some kind of explanation, please explain with as simple terminology as possible, thank you.

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Answer 1

Hi, I'm Robinson, and I’m happy to help you today.

I know how frustrating this may be for you but I'll do my very best to help you.

You can use the preboot diagnostic test to eliminate the possibility of a hardware problem. You can see at this link how to run the reboot diagnostic.

https://www.dell.com/support/kbdoc/en-us/000181...

Usually, the message “checking media presence” is shown when your hard drive is not the first option in the boot order setting on Bios.

1-Turn on your computer while pressing repeatedly the F2 or Del key to enter on Bios

2-Go to the Boot tab

3-Change the boot order and set in the first position your hard drive or Windows OS

4-Press F10 to exit, and select the option "Save and reboot"

5-After this you should not see this message anymore

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