12,090 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

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365 Subscription not recognised in Apps

I have a subscription in 365. However all apps say not active with message this version of word isn't included in 365 even though they are new installs

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-12T12:44:15.2833333+00:00
Chris Burnham 0 Reputation points
commented 2026-07-12T17:28:37.87+00:00
DaveM121 901.8K Reputation points Independent Advisor
1 answer

MICROSOFT 365 INSTALLATION

i'm an old lady 70 years old . purchased the MICROSOFT 365 but unable to install it properly. Can you Please send me the instructions via my email, a link or a disk? please

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-11T00:51:37.9366667+00:00
dian walters 0 Reputation points
answered 2026-07-11T01:27:00.4766667+00:00
EmilyS726 247.2K Reputation points Independent Advisor
1 answer

unable to install micro 365

i bought the microsoft 365, but unable to install it properly. Please, do you have a link that i could use to download it?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-11T00:37:55.8166667+00:00
dian walters 0 Reputation points
answered 2026-07-11T01:15:28.17+00:00
Jeronimo Fuerte 42,030 Reputation points Independent Advisor
1 answer

TokenNotFound

I purchased a Microsoft 365 Personal one-year subscription from the Apple Memorial City store in Houston on July 6, 2026. When I redeem the 25-character key at microsoft365.com/setup, I receive “TokenNotFound” and Microsoft does not recognize the key. I…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-10T16:01:48.4566667+00:00
Adrian Boodoo 0 Reputation points
answered 2026-07-10T16:54:00.14+00:00
Gunasekar N 71,955 Reputation points Independent Advisor
1 answer

I lost my digital product key provided with Samsung galaxy book 4, post laptop reset ms office required product key for activation

I lost my digital product key provided with Samsung galaxy book 4, post laptop reset ms office required product key for activation

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-10T15:17:05.2866667+00:00
Satheesha Kutta 0 Reputation points
answered 2026-07-10T16:10:53.6033333+00:00
John Jefferson Doyon 78,295 Reputation points Independent Advisor
1 answer

Purchased new computer need softwhare to transfer.

I purchased office software and need to transfer it to my new computer. why did it not tranfer and its not available of old computer either. WHY ??? [Tag moved from: Microsoft 365 and Office | Office Online Server]

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-09T00:20:06.01+00:00
John Lima 0 Reputation points
commented 2026-07-10T07:15:11.9466667+00:00
Norah-L 7,505 Reputation points Microsoft External Staff Moderator
1 answer

server error appears when im trying to install office pro 2024version

I have purchased cd key for office pro version 2024,few days ago . I couldn't able to install it ,every time come up with server unavailable msg . could u pls help to install it . thanks Rajitha

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-08T12:50:15.5266667+00:00
RDS 0 Reputation points
answered 2026-07-08T13:22:16.7133333+00:00
DaveM121 901.8K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can my Office 2021 license be transferred from windows to mac

I own 1-install Office 2021 Home & Student with 25 digit key. It's installed on Windows computer. I need to migrate to Mac. Steps taken: confirmed key is still included in my Microsoft account historic purchases. uninstalled from Windows computer…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-04T20:24:27.8+00:00
Tim C 20 Reputation points
answered 2026-07-06T15:36:02.9733333+00:00
Tim C 20 Reputation points
1 answer

office 2021 home license does not work

Office 2021 home license does not work after three years although under subcriptions in my microsoft account the office is listed.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-04T14:24:25.09+00:00
serkan kubilay koc 0 Reputation points
commented 2026-07-04T16:54:06.7766667+00:00
serkan kubilay koc 0 Reputation points
1 answer

Office Home & Student 2021 license missing after account compromise

I purchased a Dell laptop with Office Home & Student 2021 preinstalled. I activated Office using my Microsoft account associated with ******@gmail.com. My Microsoft account was compromised, and I lost access to the original account. Later I created a…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-04T09:15:07.7933333+00:00
Aditya Gadge 0 Reputation points
answered 2026-07-04T10:39:15.7433333+00:00
Nathan R 90 Reputation points Independent Advisor
1 answer

failed to install office home 2024

i tried installing office home 2024 for a few days, it keep failing. keep showing i'm still using microsoft 365 which shall expire on 11 July 2026. How???

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-02T11:58:43.53+00:00
Serene Tan 0 Reputation points
answered 2026-07-02T12:32:14.9366667+00:00
Igor Leyko 111.3K Reputation points Independent Advisor
3 answers

locked word documents

my words documents are locked and I cannot edit. Please unlock

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-01T18:21:35.9033333+00:00
Juliet Christine 0 Reputation points
answered 2026-07-01T22:21:22.9266667+00:00
John Jefferson Doyon 78,295 Reputation points Independent Advisor
2 answers

Is Key Up Now a legitimate Authorised Microsoft Partner? They have provided the link below to state their authenticity but I cant get it to show their status?

You can verify our Microsoft® Authorized Retailer status on Microsoft’s website through this link: https://appsource.microsoft.com/en-us/marketplace/partner-dir/ecabfc3a-dffd-40fa-9cd7-b740f402894b/overview Partnership N. 6942952 This is their website…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-06-25T00:18:22+00:00
Anonymous
edited the question 2026-07-01T09:56:30.5833333+00:00
Don Varnau 19,850 Reputation points Volunteer Moderator
5 answers

Cannot boot up fully functional apps on recently purchased successfully installed 1 time purchase of 365

When I retired from the U. of [REMOVED PII] faculty, I was left with a limited use version of MS office. So I recently 1-time purchased and successfully installed the latest personal edition of O 365. However, when I boot up apps, I still get the…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-24T19:52:51.78+00:00
lloyd burton 0 Reputation points
commented 2026-06-28T07:39:20.9833333+00:00
Norah-L 7,505 Reputation points Microsoft External Staff Moderator
1 answer

I purchased Office Home 2024 but it downloaded Microsoft 365 and I can't seem to find the Office home 2024 I paid for

Where is the Office home 2024 that I paid for? it downloads Microsoft 365 and wants me to pay a subscription fee. I already purchased Office home 2024!!

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-27T15:54:35.9966667+00:00
Amanda Kralovic 0 Reputation points
answered 2026-06-27T16:28:45.7266667+00:00
EmilyS726 247.2K Reputation points Independent Advisor
1 answer

Not Received LinkedIn Premium 1 year offer after Microsoft 365 1 year offer subscription

Hi, I subscribed to the Microsoft 365 premium 1‑year offer but never received the LinkedIn Premium 1‑year activation email. I’ve already checked all folders, confirmed my subscription, and followed every step in the Q&A. It still hasn’t arrived.…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-25T23:39:35.35+00:00
Dhruv Patel 0 Reputation points
edited an answer 2026-06-26T07:40:12.64+00:00
Xavier-D 9,715 Reputation points Microsoft External Staff Moderator
0 answers

How do I delete and entry in the  BiographyApp

How do I delete and entry in the  BiographyApp

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-25T20:14:17.97+00:00
Elizabeth Oge 0 Reputation points
commented 2026-06-25T20:57:40.17+00:00
John Jefferson Doyon 78,295 Reputation points Independent Advisor
1 answer

unable to reinstall office 24 using a redemption code

I purchased a 3rd part product key for Microsoft office 24. My laptop computer was reset now my redemption code doesn't work unable to get a verification via phone from Microsoft.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-24T16:23:41.7333333+00:00
La Shawn 0 Reputation points
answered 2026-06-24T16:58:07.5066667+00:00
DaveM121 901.8K Reputation points Independent Advisor
1 answer

I am a disable person and i need help to download Microsoft Office 2024

disable person wanting help to download Microsoft Office 2024. Could someone help me please.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-24T00:13:28.7466667+00:00
Brihan Fernanfo 0 Reputation points
answered 2026-06-24T00:34:37.42+00:00
BryceSor 5,345 Reputation points Volunteer Moderator
2 answers

Refund for unused Office Home 2024

I bought Office Home 2024 for my laptop at Best Buy, but I don't need it. How can I get a refund? Best Buy said to contact Microsoft

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-23T15:31:05.93+00:00
Stephen Redak 0 Reputation points
answered 2026-06-23T16:06:37.7266667+00:00
EmilyS726 247.2K Reputation points Independent Advisor