12,112 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

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printer will not print document after installing MS 365

printer HP 3700 series document is in que waiting I clicked on printer properties and locked icons are all the short cuts how to unlock the short cuts or how to get printer to print thanks

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-18T01:45:46.0133333+00:00
bs 0 Reputation points
answered 2026-07-18T05:10:04.7266667+00:00
DaveM121 904.2K Reputation points Independent Advisor
1 answer

fix oxo error

I'm trying to update my Microsoft 365 account and microsoft office, but it won't go through and is giving me an OxO error.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-18T00:23:07.73+00:00
Elizabeth Stengl 0 Reputation points
answered 2026-07-18T00:56:37.4733333+00:00
EmilyS726 248.6K Reputation points Independent Advisor
1 answer

WF-2760 scanner problem

My scanner quit working providing JPEG output. does provide .pdf scan output. It worked before microsoft print app installed by microsoft 365. how do I turn off Microsoft print app,

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-17T16:58:28.4933333+00:00
Thomas Plough 0 Reputation points
answered 2026-07-17T17:36:13.6933333+00:00
Ivan B 117.2K Reputation points Independent Advisor
1 answer

Where Does Microsoft Publish Updates to Outlook

Where Does Microsoft Publish Updates to Outlook. Things like changes to screens, new options, changed options, removed option and so on.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-17T15:14:46.3966667+00:00
Raj Pandya 0 Reputation points
answered 2026-07-17T16:24:23.43+00:00
TaoLi 96,595 Reputation points Independent Advisor
1 answer

I purchased stand alone excel software, and now I can't save or print

I purchased stand alone excel software, and it worked for a year, now my computer won't print or save excel docs.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-17T15:29:28.82+00:00
Timothy Panton 0 Reputation points
answered 2026-07-17T16:04:44.56+00:00
DaveM121 904.2K Reputation points Independent Advisor
1 answer

I cant get my codes out of my Locker - I bought 4 years worth last year and I cant get the rest

last year I bought 4 years of 365 - the first code worked fine and all was great. Its about to expire and I cant get into my "locker" to get the other codes. I have the receipt but I cant get into the locker to find the codes.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-16T21:34:37.72+00:00
help 0 Reputation points
answered 2026-07-17T07:34:30.9033333+00:00
Kai-H 22,125 Reputation points Microsoft External Staff Moderator
1 answer

I bought Microsoft 365 Personal and would prefer to have Office 2024. Can I swap?

I bought Microsoft 365 Personal and would prefer to have Office 2024. Can I swap?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-17T00:33:37.0533333+00:00
pat held 0 Reputation points
answered 2026-07-17T01:06:31.5133333+00:00
EmilyS726 248.6K Reputation points Independent Advisor
1 answer

I bought Microsoft 365 but it says I don’t have a license

Hi I bought Microsoft 365 but it says I don’t have a license

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-16T22:52:04.1433333+00:00
Pat Mosca 0 Reputation points
answered 2026-07-16T23:24:33.6866667+00:00
EmilyS726 248.6K Reputation points Independent Advisor
1 answer

Lost product key for Microsoft365

Msoft365 subscript Jun26 S1.jpgI recently purchased a Microsoft 365 Personal package, see images attached, but have misplaced the product key. Can you help me please? Also attached is a copy of proof of purchase from Officeworks. Msoft365 subscript Jun26…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-16T21:18:47.19+00:00
Louise Robinson 0 Reputation points
answered 2026-07-16T22:05:43.5133333+00:00
Estrella721 43,460 Reputation points Independent Advisor
1 answer

Purchased Microsoft 365, but being asked to pay to use the tools

I purchased a 1 year long Microsoft 365 subscription. I entered product key and installed the apps. When I tried to open word and excel it says, "This app requires a Microsoft 365 subscription" & then gives me the option to either purchase…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-16T19:00:12.0333333+00:00
CB 0 Reputation points
commented 2026-07-16T19:38:33.9133333+00:00
CB 0 Reputation points
1 answer

E code is 0x0

I can not activate Excel , word file despite purchaising outlook 365 . Why is this happenning due to the error shown in the attached . Please help ???? Unkonwn error code is 0x0 ](/api/attachments/979754b8-fc33-4d0a-a5c5-3f1263a96fb8?platform=QnA)

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-16T08:45:18.65+00:00
ayse toraman 0 Reputation points
answered 2026-07-16T09:19:46.8033333+00:00
DaveM121 904.2K Reputation points Independent Advisor
1 answer

Error message 0x0 when I try to activate Microsoft 365

When I try to activate my subscription to Microsoft 365 I get error code 0X0

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-15T20:44:54.0433333+00:00
George Mercer 0 Reputation points
answered 2026-07-15T21:21:08.32+00:00
Jonathan Deives 75,890 Reputation points Independent Advisor
1 answer

MSFT 365 regional issue?

Hi - If I buy a product key for MSFT365 in the UK, can it be activated in the USA? Is it in any way regionalised? Thanks in Advance

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-15T20:19:22.99+00:00
Sharon Siegel 0 Reputation points
answered 2026-07-15T20:53:33.6233333+00:00
John Jefferson Doyon 78,850 Reputation points Independent Advisor
1 answer

Office for Mac 16.54 (21101001) macOS Mojave 10.14.6

Office for Mac 16.54 (21101001) macOS Mojave 10.14.6 Office was working normally until July 13, 2026. On July 14, 2026, it suddenly lost its activation without any changes to the system or Office installation. The TLS connection and network…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-15T06:18:34.2166667+00:00
Mikko Vainikainen 0 Reputation points
answered 2026-07-15T06:54:25.26+00:00
DaveM121 904.2K Reputation points Independent Advisor
2 answers

need live support to help with new subscription

Our other subscription is not working. Does not let me save in Excel and Word. I purchased a new subcription yesterday, but don't know how to set it up.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-14T14:40:56.0633333+00:00
Christ Church Presbyterian 0 Reputation points
commented 2026-07-15T05:46:29.8033333+00:00
DaveM121 904.2K Reputation points Independent Advisor
1 answer

Unable to activate

Trying to edit excel document. I am receiving message to activate account. It won't let me do it. Error message is 0x0 I've already renewed subscription for another year. I tried License removal tool--no help

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-15T00:28:47.46+00:00
JEFFREY KOSSOW 0 Reputation points
answered 2026-07-15T01:01:50.31+00:00
Jonathan Deives 75,890 Reputation points Independent Advisor
1 answer

Have to reactivate word/office

Word and excel are asking me to reactivate. I tried to reactivate but received an error message of 0X0. I can view my work but cannot save. I need help reactivating. Also when i try in the advanced setting, it says update required

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-14T20:12:20.5433333+00:00
Cari Porada 0 Reputation points
commented 2026-07-14T20:52:51.2133333+00:00
EmilyS726 248.6K Reputation points Independent Advisor
1 answer

problem with Microsoft 365

Hi, so I have a problem from yesterday. After opening the Excel (for example) it wants me to pay subscription, even I have it paid until October 2026. Its Family package. Even if I want to pay new subscription, since I really need to use it right now,…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-14T19:28:10.35+00:00
Šimon Staš 0 Reputation points
answered 2026-07-14T20:02:52.04+00:00
Jeronimo Fuerte 42,385 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Activating a previous purchase

Every time I try to activate my 365 account on the word app an error occurs. I have checked that I am subscribed and using the same account, I have updated every office app I have and still I can't use word. It seems I can use it just fine online, just…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-14T17:09:12.5833333+00:00
Lara Elliot 20 Reputation points
commented 2026-07-14T18:41:10.5733333+00:00
Lara Elliot 20 Reputation points
2 answers

office 2021 home license does not work

Office 2021 home license does not work after three years although under subcriptions in my microsoft account the office is listed.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-04T14:24:25.09+00:00
serkan kubilay koc 0 Reputation points
recommended 2026-07-14T15:28:12.9133333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator