10,679 questions with Outlook | Windows | New Outlook for Windows | For business tags

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Phone number texting verification problem

I am trying to log in but it's failing, here is what happened in detail: I enter the correct password, but then I was met with the phone number texting verification screen, I click on "Text +XXX XXXXXXX" but it says "Sorry, we're having…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-06T14:07:14.95+00:00
Binu varghese 0 Reputation points
edited the question 2025-11-06T14:50:21.1033333+00:00
Demi-N 6,560 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Signature Appearance issue.

I am experiencing a recurring issue with my Outlook email signature. When drafting emails, my signature does not appear immediately — instead, it shows up only after 1–2 minutes or becomes visible only after the email is sent. This lag is causing…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-06T12:18:27.5066667+00:00
Purchasing Team - GLOBSI India 0 Reputation points
answered 2025-11-06T13:10:41.2733333+00:00
Demi-N 6,560 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook Time Zones stuck on Daylight Savings

The time zones in the New Outlook are stuck in Daylight Savings despite the clock changing back to standard time. I've already tried changing the time zone settings. I've got it set to the correct time zone (CST GMT-6). I've also added another time…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-05T20:47:41.79+00:00
John K 10 Reputation points
commented 2025-11-06T12:59:17.8933333+00:00
John K 10 Reputation points
1 answer

What's new Popup?

Please can we remove the ‘whats new’ pop up from appearing after Outlook updates - it’s notifying users of functionality we do not necessarily want end users to be aware of (e.g. OAuth2.0 for personal account connectivity). Is there any hotfixes? or…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-06T11:47:11.6466667+00:00
Matt Walters 0 Reputation points
edited an answer 2025-11-06T12:22:28.1433333+00:00
Tamara-Hu 6,280 Reputation points Microsoft External Staff Moderator
2 answers

Gray line showing up in inbound Outlook emails, how can I get rid of it?

Hi, Recently emails have been showing up with a gray line through the email about halfway down the page. It looks similar to a page break but it doesn't reach the end. It's visible in old emails as well. I've attached an image of what it looks like. Does…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-10-07T16:56:41.7666667+00:00
Erin Hall 20 Reputation points
answered 2025-11-06T10:17:08.4466667+00:00
Krzysztof Kubów 0 Reputation points
2 answers

Notes Does not sync in new outlook

I had some free text notes and I could not find it in my new outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2025-09-26T10:50:36.6766667+00:00
Jafer Sadiq, Mohamed Idhrish 0 Reputation points
commented 2025-11-06T09:32:20.06+00:00
Rin-L 7,800 Reputation points Microsoft External Staff Moderator
2 answers

My service provider needs my TXT or SPF DKIM records for my DNS, as my Outlook is having issues

My service provider needs my TXT or SPF DKIM records for my DNS, as my Outlook is having issues with not being able to send or recieve to some addresses. When trying to login, Microsoft keeps saying I need to get approval from my Administrator to…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-05T13:52:34.05+00:00
Michelle Broussard 0 Reputation points
edited a comment 2025-11-06T09:04:28.9+00:00
Rin-L 7,800 Reputation points Microsoft External Staff Moderator
3 answers

How to fix "invalid license exeption" in outlook?

We have valid license for our organization. But some of our outlooks can not log in to their accounts. The error attached.

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-04T19:16:21.5733333+00:00
Arash Lotfi 0 Reputation points
commented 2025-11-06T08:32:36.48+00:00
Viego An 4,455 Reputation points Microsoft External Staff Moderator
1 answer

I'm unable to send emails to a specific organisation and receive a error referencing status code 550 5.7.350. How do I fix?

I'm unable to send emails to a specific organisation and receive an error referencing status code 550 5.7.350. Have tried from multiple accounts within our organisation. The organisation is able to send and attach documents that I receive without error.…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-06T05:15:20.58+00:00
Aaron Brown 0 Reputation points
answered 2025-11-06T06:32:08.38+00:00
Darren-Ng 4,270 Reputation points Microsoft External Staff Moderator
1 answer

CoPilot and Onedrive always keeps appearing after a day of uninstalling in Teams desktop app

All of these business apps including Teams and Outlook desktop app. Those two shortcuts always come back after a day or two uninstalling and removing.. Why? Why microsoft is forcing us to use things... Can't even change the appearance the way users want

Outlook | Windows | New Outlook for Windows | For business
asked 2025-10-31T05:49:10.96+00:00
Suman Roy 0 Reputation points
commented 2025-11-06T04:45:36.0266667+00:00
Darren-Ng 4,270 Reputation points Microsoft External Staff Moderator
2 answers

How to re-add agenda pane in New Outlook?

My Outlook randomly removed the daily agenda pane pinned to my calendar, as seen in the attached image. Image is removed for privacy It isn't the 'my day' feature, and there are no additional buttons on my screen to re-activate it. I have attempted to…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-05T16:44:15.89+00:00
EmilyW-1049 0 Reputation points
answered 2025-11-06T03:35:56.7133333+00:00
Tom C 0 Reputation points
1 answer

Problem with the new version of Outlook

I'm changing my outlook account, switching to the new Outlook. I have a lot of account IMAP for my business, when i switch Outllok said me to sync the account: "To add the IMAP account to Outlook, it is necessary to synchronize email messages with…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-10-29T05:59:29.4166667+00:00
Francesco Forte 0 Reputation points
edited an answer 2025-11-06T00:42:22.1033333+00:00
Jade Ng 4,590 Reputation points Microsoft External Staff Moderator
2 answers

Moving outlook messages between accounts in New Outlook

Cannot move outlook mail messages to another outlook account since the new outlook is launched. Even going back to old outlook didn't work.

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-05T03:56:56.55+00:00
Theresa Ho 0 Reputation points
commented 2025-11-06T00:33:45.7366667+00:00
Sophie N 5,885 Reputation points Microsoft External Staff Moderator
1 answer

Why does Bookings not respect my preexisting meetings?

I really wanted to use Bookings to set up office hours. However, despite selecting "bookable when staff are free" (I'm the only staff), I am still getting double-booked. Why is that?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-04T16:51:34.25+00:00
Fong 0 Reputation points
commented 2025-11-05T23:23:20.36+00:00
Ian-Ng 4,705 Reputation points Microsoft External Staff Moderator
1 answer

Outlook search is not pulling up proper output

When I search for emails received from outlook from any particular sender, The search brings up only email from my sent folder, instead from my inbox. those are unconnected to search/ the sender or subject. What is going wrong? How can I pull up…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-04T18:32:54.3033333+00:00
Shrinivas Kulkarni 0 Reputation points
commented 2025-11-05T22:17:58.7566667+00:00
Ruby-N 4,230 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

calendar events keep showing one hour earlier than the time set

I set a calendar item in Outlook for e.g. 5PM and it goes into the calendar at 4PM. I have tried everything in time zones, DST, etc. and can't get it to work.

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-04T21:40:11.2366667+00:00
Geoffrey Owen 20 Reputation points
commented 2025-11-05T22:07:37.0766667+00:00
Jackson, Jeannie 5 Reputation points
3 answers

I have a large Outlook calendar meeting; attendees are included in an email distribution list; when I click on tracking, it only shows those not included in the distribution list.

I have a large Outlook calendar meeting; attendees (about 120) are included in several email distribution lists (within their units); when I click on tracking, it only shows those not included in the email distribution list, and only others listed…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-02T23:15:58.02+00:00
Tanya Horsford 0 Reputation points
answered 2025-11-05T21:40:46.5133333+00:00
Tanya Horsford 0 Reputation points
1 answer

we can't open the app

UTC Date: 2025-11-04T16:51:47.950Z Client Id: Session Id: Client Version: BootResult: configuration Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined err:…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-04T17:17:32.8866667+00:00
Zaide Laurido 0 Reputation points
commented 2025-11-05T21:13:50.38+00:00
Kai-L 5,415 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook not consistently prompting to save-as when downloading an email (EML/MSG)

When a user right-clicks an email and selects "Download --> Download as EML" New Outlook sometimes opens the "Save As" dialogue box and allows the user to select a save location. At other times, it will just download the EML to the…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-11-03T15:33:39.3266667+00:00
morbraden 46 Reputation points
commented 2025-11-05T21:08:35.3266667+00:00
Kai-L 5,415 Reputation points Microsoft External Staff Moderator
2 answers

Outlook subfolders not sorting alphabetically

Hello, I'm experiencing an issue with folder sorting in the Outlook Windows app. In most folders, subfolders are automatically sorted alphabetically. However, in one specific folder, they do not sort alphabetically (either in the desktop app or in web…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-10-28T14:52:41.4133333+00:00
Yaryna 0 Reputation points
commented 2025-11-05T21:07:42.31+00:00
Kai-L 5,415 Reputation points Microsoft External Staff Moderator