8,296 questions with Microsoft 365 and Office | Other tags

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ms office 2021 word excel powerpoint is not installing

ms office 2021 word excel powerpoint is not installing

Microsoft 365 and Office | Other
asked 2026-06-10T08:01:47.9566667+00:00
adline tae 0 Reputation points
answered 2026-06-10T08:02:01.1066667+00:00

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0 answers

Copilot plans for Individuals

In which plan i can get unlimited copilot chat/prompts

Microsoft 365 and Office | Other
asked 2026-06-10T07:22:30.76+00:00
Vasudeva Rao 0 Reputation points
2 answers

How to manage 2 personal accounts with different email address

I have 2 personal microsoft accounts with 2 email addresses. First I don't know why I have 2 accounts or when I got them. It is causing me distress because I often have a difficult time logging into either of them. Has anyone has this situation? Can I…

Microsoft 365 and Office | Other
asked 2026-06-05T23:48:52.8466667+00:00
Julie Boll 0 Reputation points
answered 2026-06-10T06:11:26.02+00:00
Xavier-D 9,095 Reputation points Microsoft External Staff Moderator
1 answer

Recurring Billing

I have purchased the yearly subscription for my new computer but cannot find the monthly subscription information for my old computer which is no longer in use. I am being charged $16 per month and would like to cancel this.

Microsoft 365 and Office | Other
asked 2026-06-10T03:21:24.3966667+00:00
Diane Marchant 0 Reputation points
commented 2026-06-10T04:01:24.14+00:00
Estrella721 39,295 Reputation points Independent Advisor
3 answers

escalation engineer

i have a case # after having call support and being assigned engineer

Microsoft 365 and Office | Other
asked 2026-06-05T15:59:54.2533333+00:00
Crockter 0 Reputation points
answered 2026-06-10T02:52:05.5533333+00:00
Crockter 0 Reputation points
1 answer

dwelete MS Office

how do i delete ms office from my computer soi can reinstall an earlier edition

Microsoft 365 and Office | Other
asked 2026-06-10T02:21:02.9366667+00:00
Larry Quinn 0 Reputation points
answered 2026-06-10T02:35:09.9+00:00
Tom van Stiphout 40,206 Reputation points MVP Volunteer Moderator
2 answers

What is the phone number for the Microsoft Data Protection team?

What is the phone number for the Microsoft Data Protection team?

Microsoft 365 and Office | Other
asked 2026-02-13T19:04:14.38+00:00
Jill Hostetler 5 Reputation points
commented 2026-06-10T01:33:00.24+00:00
Paritosh Chhabria 0 Reputation points
2 answers

how do I get a receipt for my subscription

How do I get a receipt for the subscription I have Payed

Microsoft 365 and Office | Other
asked 2026-01-13T02:20:47.3533333+00:00
laurence pages 0 Reputation points
commented 2026-06-10T00:08:41.9966667+00:00
Ian Channell 0 Reputation points
1 answer

LTI integration with Moodle LMS: Error: The keyset URL did not return a valid JWKS document. Expected a JSON object with a 'keys' array per RFC 7517

Trying to register MS o365 LTI with Moodle LMS v.4.5.11 as per the instructions on this page: https://learn.microsoft.com/en-us/microsoft-365/lti/microsoft-365-lti-moodle?view=o365-worldwide The following errors are returned on the last page of the…

Microsoft 365 and Office | Other
asked 2026-06-10T00:02:24.0533333+00:00
Susan Mangan 0 Reputation points
answered 2026-06-10T00:02:55.3633333+00:00

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3 answers One of the answers was accepted by the question author.

Is Edify Consulting Services or Edify Enterprises legitimate ?

I had received a notification by email that I needed to update Microsoft (antivirus, or something like that. A phone number was listed to call so I called it. A guy answered and I told him what i needed to have done based on the email. He took…

Microsoft 365 and Office | Other
asked 2026-01-17T18:54:27.4566667+00:00
Bev Johnson 40 Reputation points
answered 2026-06-09T23:17:06.58+00:00
DIANE AULETTO 0 Reputation points
1 answer

I do not want to include the original text in Outlook365 emails

How to not include the original text in Outlook365 emails?

Microsoft 365 and Office | Other
asked 2025-09-22T15:51:02.61+00:00
James Skakoon 0 Reputation points
commented 2026-06-09T21:14:06.0233333+00:00
JORGE LUIS MONTES 0 Reputation points
3 answers

i need to speak with support, how do i get a real person

i need to speak with support, how do i get a real person

Microsoft 365 and Office | Other
asked 2026-06-09T19:10:44.8633333+00:00
Andrea Combs 0 Reputation points
answered 2026-06-09T19:53:11.8666667+00:00
Diana Mariz 8,700 Reputation points Independent Advisor
1 answer

Trouble With Presenter View in Office 2019 Professional

I just got Office 2019 Professional and am setting up Powerpoint for presentation. The older presenter view (and apparently other versions) have a line of thumbnails along the bottom of the presenter view on Powerpoint. All I can see, right now, in…

Microsoft 365 and Office | Other
asked 2026-06-09T18:27:51.88+00:00
Thadeus Callahan 0 Reputation points
answered 2026-06-09T18:28:07.41+00:00

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1 answer

Can not identify a charge on Statement

Statement dated 06/21/26 shows a purchase of $105.99 and identified as Z73ZPVJJYYX998052. We do not recognize this purchase.

Microsoft 365 and Office | Other
asked 2026-06-09T17:45:12.63+00:00
Green Grove Baptist Church 0 Reputation points
answered 2026-06-09T18:20:00.69+00:00
EmilyS726 238.1K Reputation points Independent Advisor
3 answers

Activation wizard

Microsoft Office LTSC Professional Plus 2021 Activation wizard This copy of Microsoft Office is not activated. Help me out with this problem, I am stuck

Microsoft 365 and Office | Other
asked 2026-06-09T16:09:32.0633333+00:00
lian stivia 0 Reputation points
answered 2026-06-09T16:48:01.2766667+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
1 answer

Being billed for two accounts

Can you please check if I accidentally enrolled for two accounts under my name? One account is definitely under my yahoo email account. Another may be under a gmail account. I do not need 2 accounts.

Microsoft 365 and Office | Other
asked 2026-06-09T16:12:22.2866667+00:00
Rosemarie Schmandt 0 Reputation points
commented 2026-06-09T16:47:57.07+00:00
Darhyl Amizola 43,525 Reputation points Independent Advisor
2 answers

I need to talk to an agent

I have different microsoft accounts and i want to talk to someone about consolidating them and getting the right package to suit my needs

Microsoft 365 and Office | Other
asked 2026-06-09T14:02:35.6333333+00:00
shona mcfarlane 0 Reputation points
answered 2026-06-09T16:37:04.9466667+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
2 answers

i have purchased Office 2024 and cannot open my word or excel documents

i have purchased Office 2024 and cannot open my word or excel documents. Moved from: Microsoft 365 and Office | Office Online Server

Microsoft 365 and Office | Other
asked 2025-11-18T16:44:39.0233333+00:00
John Roberts 0 Reputation points
recommended 2026-06-09T15:16:47.0066667+00:00
JuliaMarvin 19,255 Reputation points Volunteer Moderator
2 answers

Copilot 365 chat

What dose copilot chat give us. Anyhow itcanbeusedin our day to day life.

Microsoft 365 and Office | Other
asked 2026-06-09T13:41:58.1466667+00:00
Deidre Holder 0 Reputation points
answered 2026-06-09T14:52:30.9266667+00:00
IGYQ 19,520 Reputation points Independent Advisor
1 answer

MS Clarity projects disappeared from account without notice and must get them back urgently

MS Clarity projects disappeared from account without notice and must get them back urgently

Microsoft 365 and Office | Other
asked 2026-06-09T12:21:56+00:00
Provencher, Luc 0 Reputation points
answered 2026-06-09T12:22:13.4+00:00

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