Microsoft 365 and Office Subscription, account, billing For home Android

1 answer

Android Tablet fails to recognize Office365 subscription

I have two accounts with Microsoft. I have a current subscription with Microsoft Office365. It is under the ******@outlook.com. However, my Samsung Galaxy S7 android tablet will not recognize that subscription. I have spent the entire day with…

asked

Craig Zerbe 0

commented

John Jefferson Doyon 82,760 Independent Advisor

1 answer

how to fix payment option in my account

i tried to renew my subscription last month using my microsoft account on my pc it was rejected then i have to use my google tablet to make the annual purchase but yesterday i have surprised microsoft is trying to charge me another time for my…

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hassan rashid 0

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DaveM121 917.3K Independent Advisor

2 answers

I have completed a purchase for Microsoft Word 1TB monthly subscription via GOOGLE PLAY, but have not since revecieved the subscription

As title, I have paid the monthly sub but have not received the service. When I open any apps, whether on my phones or laptop, it still shows that I have no subcription please help to solve this quick. I bought the sub for this account I am using to…

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Lund 0

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John Jefferson Doyon 82,760 Independent Advisor

1 answer

Billed double

Billed for 2 accounts. Need to cancel one. Both billed to same credit card on the same date. Would like to keep the account with Google 1 on it.

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Barbara Tenney 20

accepted

Barbara Tenney 20

1 answer

My friend's account registration was banned because the system was suspicious

My friend tried to register a Microsoft account because he didn't have an account yet, but after filling in all the data correctly at the end of the account, he was banned because the system said it was suspicious. Can you unban him or continue so he can…

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ridho andrean 0

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Nathan R 500 Independent Advisor

1 answer

Porque pago mensalmente o microsoft 365 e nao consigo usar nem no smartfone e no tablet

Ei tenho assinatura do Microsoft 365 no smartphone e no tablet e nao consigo usar em nenhum doa dois. Faço login e pergunta se quero assinar ou nao reconhece o e-mail. Socorro

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Rossana Rebecchi 0

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Jeronimo Fuerte 44,670 Independent Advisor

2 answers

Brief halt to subscription service

Why was my account only allowed 5days service after I paid for a month service . I renewed my service on the 5th of June and was notified that the next renewal date was 10th June. Then my service was cut. Please explain.?

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Gordon Brathwaite 0

commented

Gordon Brathwaite 0

1 answer

Add device

How do I access my new Microsoft 365 subscription to my new tablet

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Michael Hicks 0

edited the question

Erland Sommarskog 136.3K MVP Volunteer Moderator

1 answer

Stop billing my account

I am being billed for a subscription I did not authorize. I have been trying to get this stopped for MONTHS! Please stop. I do not use this I don't even know what it is. I am a 70yr old disabled woman. Please stop I can't afford any payments.

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23ismynumber nix 0

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DaveM121 917.3K Independent Advisor

2 answers

"Hello, I accidentally bought a Microsoft 365 subscription via Google Play. I have already cancelled it, but Google denied my refund. Since I won't use this service, could you please process a refund to my card? My Google Play Transaction ID is GPA.3321-9

"Hello, I accidentally bought a Microsoft 365 subscription via Google Play. I have already cancelled it, but Google denied my refund. Since I won't use this service, could you please process a refund to my card? My Google Play Transaction ID is GPA.…

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Abdulaziz Azizovich 0

edited the question

Ana Mihaila (BLUEHAWK LLC) 0 Microsoft External Staff Moderator

2 answers

fix my issue with microsoft 365 home

You are charging me 220 dollars per year for 1product and I can not speak to anyone to resolve my issue. I want to speak to a person to resolve the issue without paying 65.00 for help

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Dale M. Saunders 0

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Estrella721 44,845 Independent Advisor

2 answers

How to request a refund

You can use this ref I would like to request a refund for a purchase made through Google Merchant. Transaction ID: GPA.3399-0527-9344-01868..0 Purchase Date: June 15, 2026 Amount: ₱489 I am requesting a refund because the subscription renewed…

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mohaimah unda 0

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EmilyS726 256.1K Independent Advisor

1 answer

Can't upgrade to 365 Family from Basic & Personal

I have 365 Basic and 365 Personal both being billed via googleplay and want to upgrade to 365 Family only but paying through microsoft direct rather than googleplay as the last upgrade via googlepay seems to have resulted in my paying for both Basic and…

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Liz 0

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SD - IA 176.6K Independent Advisor

1 answer

Subscribed and confirmation email was recieved yet i cant edit documents

I recently been subscribed to microsoft 365 that allows me to use the office tools and everything was working fine. I was out of office came back to work and recieved a notification with subscribtion needs to be renewed did it and recieved an email after…

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Abdallah El Kabbany 0

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DaveM121 917.3K Independent Advisor

2 answers

signing in on my mobile does not recognise my email address.

I can sign in on my desktop with the passkey easily. On my mobile it asks for my work or school email. I do not have one. I have a personal account.

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Bronwen Thompson 0

commented

Kai-H 24,330 Microsoft External Staff Moderator

1 answer

Refund not received

I received a notification that I have been charged $179 instead of $139 for 365 Family Classic and a refund was being organised. That was Dec 2025. I have not received anything. Subscription is about to renew again. Will this $40 be credited? I have had…

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Leanne Griffith 0

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John Jefferson Doyon 82,760 Independent Advisor

1 answer

Cobrança desconhecida

: Google Minecraft 650-2530000 US Eu notei que tive uma cobrança acima descrita mas eu não assinei para o Google Minecraft. Como posso fazer para evitar cobranças recorrentes como posso obter o reembolso

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Isaias Domingos Nesse 0

answered

AI answer

2 answers

I can not get my account paid , it does not alow met to tipe in new account number

I can not change my account number to do my payment

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Heiner Kolberg 0

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Xavier-D 11,600 Microsoft External Staff Moderator

1 answer

Refund Request for Microsoft 365 Copilot Subscription (Accidental Renewal via Google Play)

Dear Microsoft Support Team, I am writing to formally request a refund for my Microsoft 365 Copilot subscription, which was recently renewed automatically because I forgot to cancel the trial period. I am currently located in Vietnam, and the…

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Van Thinh 0

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John Jefferson Doyon 82,760 Independent Advisor

2 answers

Unable to unsubscribe from monthly trial 365

Followed directions to unsubscribe from trial 2989505175. Can't access thru manage or subscription.

asked

Martha Luzinas 0

answered

SD - IA 176.6K Independent Advisor

Microsoft 365 and Office | Subscription, account, billing | For home | Android

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434 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Android tags

Android Tablet fails to recognize Office365 subscription

how to fix payment option in my account

I have completed a purchase for Microsoft Word 1TB monthly subscription via GOOGLE PLAY, but have not since revecieved the subscription

Billed double

My friend's account registration was banned because the system was suspicious

Porque pago mensalmente o microsoft 365 e nao consigo usar nem no smartfone e no tablet

Brief halt to subscription service

Add device

Stop billing my account

"Hello, I accidentally bought a Microsoft 365 subscription via Google Play. I have already cancelled it, but Google denied my refund. Since I won't use this service, could you please process a refund to my card? My Google Play Transaction ID is GPA.3321-9

fix my issue with microsoft 365 home

How to request a refund

Can't upgrade to 365 Family from Basic & Personal

Subscribed and confirmation email was recieved yet i cant edit documents

signing in on my mobile does not recognise my email address.

Refund not received

Cobrança desconhecida

I can not get my account paid , it does not alow met to tipe in new account number

Refund Request for Microsoft 365 Copilot Subscription (Accidental Renewal via Google Play)

Unable to unsubscribe from monthly trial 365