Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
278 questions with Microsoft 365 and Office | Subscription, account, billing | Other | MacOS tags
1 answer
One of the answers was accepted by the question author.
My subscription stopped working
I've got a Microsoft office product key, which I activated last year and everything was ok until this morning. Since this morning, I cannot create, edit, or save any documents on Excel and/or Word. I tried to contact Microsoft, but no luck. When I tried…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-02-12T16:18:46.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Engreco Support Team
20
Reputation points
commented 2026-02-12T21:15:49.1066667+00:00
Engreco Support Team
20
Reputation points
0 answers
How do I switch account holder for Microsoft account?
We have a Microsoft account Nonprofit account associated with an email we recently deleted and forgot to switch it to another email. How can we fix the issue if we can't log in to the account because the email has been deleted?
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-02-11T18:27:58.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tyler Patmon
0
Reputation points
commented 2026-02-11T22:14:41.13+00:00
Dillon Silzer
60,791
Reputation points
Volunteer Moderator
1 answer
how to cancel subscription?
Need to cancel subscription but it's too complicated. There should be easy access to navigate through subscription plans.
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-02-10T20:29:56.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Kashmira Vadodariya
0
Reputation points
answered 2026-02-10T20:45:30.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
1,300
Reputation points
2 answers
Trouble with billing and the app working
I have had a subscription for 365 for years. I recently purchased a Mac Book Pro and 365 came with the purchase. Now I am being charged and neither subsection is working. Can you help or give me a phone number? [Moderator note: personal info removed]
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-22T20:41:39.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 27%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Douglas Lynn
0
Reputation points
commented 2026-01-26T06:51:56.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Flora-T
10,850
Reputation points Microsoft External Staff
Moderator
2 answers
the app authenticator requests a code generated by the app authenticator to sign in. obviously, I cannot provide one, what can I do?
When trying to sing-in in office, the app authenticator requests a code generated by the same app authenticator to sign in. Obviously, I cannot provide one because it is the same app what needs a code from the app. What can I do?
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-26T00:52:24.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Coyotl
5
Reputation points
answered 2026-01-26T02:01:45.07+00:00
Gunasekar N
58,040
Reputation points
Independent Advisor
1 answer
Confused about two accounts
Hello. My name is Richard George Peskett. I recently received notice that I will be automatically billed for an office 365 account. I don't know why? I do not want a personal office 365 account. I have four laptops in my family - I want to…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-24T11:10:04.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Richard Peskett
0
Reputation points
answered 2026-01-24T11:47:16.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
41,830
Reputation points
Independent Advisor
1 answer
Office no longer working despite 2021 Home and Office Subscription
I have a current Office Home & Business 2021 for Mac subscription and historically have had no issues using Microsoft apps on my mac. Recently, I get an error message when I try and save any edits, saying that I need a 365 account. I have removed the…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-21T18:43:04.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 10%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jeff Lerner
0
Reputation points
answered 2026-01-22T06:07:22.7766667+00:00
Gunasekar N
58,040
Reputation points
Independent Advisor
1 answer
Getting an error when activating Microsoft 365.
I had a license for Microsoft 365 and suddenly it says my app is view only. So I bought a new subscription but I am not able to activate it. When I activate it, it gives me the following error. I am not sure what login to use. When I look at the license…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-22T00:00:00.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MikeY
0
Reputation points
answered 2026-01-22T00:00:08.29+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
Check that the details in all fields are correct or try a different card espite the credit card details are correct.
Cannot add payment method as it always prompted "Check that the details in all fields are correct or try a different card.", despite the credit card details are correct.
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-11T15:03:54.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 63%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
Gig Economy
20
Reputation points
commented 2026-01-17T13:28:50.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tristan D. Rama
0
Reputation points
2 answers
After six hours of chatting wit your support team I can still not make an connection with the Microsoft 365 license I bought
1.148 After chatting with Tricia Mariel (level 1 support) and John Elt (level 2 support) for almost six hours (!) yesterday, I still can't use the Microsoft 365 software I purchased. The reason: your system does not find my license, even though it's in…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-16T09:53:58.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Dymph Essenstam
0
Reputation points
answered 2026-01-16T17:53:32.53+00:00
Stefan Blom
332.7K
Reputation points MVP
Volunteer Moderator
2 answers
Check that the details in all fields are correct or try a different card espite the credit card details are correct.
Cannot add payment method as it always prompted "Check that the details in all fields are correct or try a different card.", despite the credit card details are correct.
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-11T15:10:09.8133333+00:00
Gig Economy
20
Reputation points
answered 2026-01-11T15:45:03.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
32,440
Reputation points
Independent Advisor
2 answers
Problem using credit cards to register Microsoft 365
I started around 8 AM, it's now 2 PM. All this time has been wasted, trying to install Microsoft 365 Personal. On 12/24 I purchased a l5-month license from a third party. Today, I tried to activate and download the product. As part of doing so, I had…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2026-01-08T19:18:06.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Marshall Feldman
0
Reputation points
commented 2026-01-08T19:55:25.9766667+00:00
Marshall Feldman
0
Reputation points
2 answers
One of the answers was accepted by the question author.
I have a charge on my VISA that I need a refund for.
I tried to purchase MICRO 365 Personal on 11-21-25 but after doing payment and then starting the download my MAC informed me it could not support that program. So I canceled the subscription that same day. But I have a charge for $108.24 on my VISA and…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-12-22T18:49:00.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Ross
20
Reputation points
edited the question 2025-12-22T21:57:32.1733333+00:00
Gérard Oomens
118.3K
Reputation points
Volunteer Moderator
2 answers
I am locked out of my account and need help ASAP.
I have been trying to log back into my work account for a day now with no results. Every time I attempt to sign in to 365. It keeps asking me to submit the authenticater number but the Authenticator app is not working for me. I am not sure what to do…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-12-18T17:39:44.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BridgeportCT
0
Reputation points
answered 2025-12-18T19:03:13.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
32,515
Reputation points
Independent Advisor
1 answer
How to find a license key for Office 2021 installed back in 2022
I installed Microsoft Office 2021 Home and Business for MAC back in December 2022. I purchased it online and arrived with the box containing the license key details. I successfully installed it without a problem. However, I recently updated my MacOS to…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-12-16T14:16:48.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
binesu
0
Reputation points
answered 2025-12-16T15:00:03.6866667+00:00
Carlo Luna
6,860
Reputation points
Independent Advisor
2 answers
i was charged 99 not sure what it was for
i was charged $99 not sure what it was for. I don't recall signing up for a subcription.
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-12-11T00:27:29.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 63%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Antonio S
0
Reputation points
commented 2025-12-12T08:17:54.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
2 answers
How can I change subscription currency?
I have Microsoft 365 and I initially subscribed in the UK. I have now moved to Europe and would like to change the currency to Euro as I earn Euros and need to cancel my UK account.
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-12-09T08:45:57.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 90%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michele Cerami
0
Reputation points
answered 2025-12-09T09:32:47.82+00:00
John Jefferson Doyon
58,250
Reputation points
Independent Advisor
2 answers
Can I get a refund on the cancelled yearly subscription?
I have purchased a yearly subscritpion of Office 365 for Mac. Yet recently the latest version prevents me from using the fonts I've installed in my Macbook. (Also I don't need Copilot.) Hence I deleted Microsoft 365 and reinstalled 2021. My font problem…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-12-08T08:48:38.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 73%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vincent Huang
0
Reputation points
answered 2025-12-08T09:34:21.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
156.8K
Reputation points
Independent Advisor
0 answers
[Article] Fix Microsoft Office / Microsoft 365 Application Flaws on Mac OS
📌 Note: This article was originally created by CK459, a valued member on Answers Support Community. It provided meaningful insights and proved helpful to many. We're recreating it here on their behalf to preserve its value and ensure continued access…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-07-17T14:25:45.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 73%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Community Article Author
905
Reputation points
Moderator
edited the question 2025-11-28T13:26:10.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LauraC
170
Reputation points
Admin
2 answers
WILL NOT LET ME LOG IN I HAVE TRIED FOR HOURS WITH DIFFERENT EMAILS AND PASSWORDS AND SCANNED TEH QR CODE NOW OVER 20 TIMES I URGENTLY NEED HELP
Good evening. my computer got damaaged in the rain i had to get a brand new one and i can't see that my office suite has come over its made me reinstall it. I bouht the product key from JB hi fi i think but the receipt has faded i can't see a thing. I…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
278 questions
asked 2025-11-26T11:05:31.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
janice elsley
0
Reputation points
edited an answer 2025-11-26T14:16:15.48+00:00
Edward Schlobohm01
10,120
Reputation points
Independent Advisor