Microsoft 365 and Office Subscription, account, billing Other Android

1 answer

Request for Refund

I am requesting a refund for an accidental purchase. I did not intend to renew this subscription, but it was auto deducted from my debit card before I could remove it from my Play store setting. I will not be using the service, and I am requesting a full…

asked

Rowena Meloy 0

answered

Q&A Assist

1 answer

Extra charge

I have a personal account, but Microsoft charged me for a family account And I already checked my account and I've always had a personal account.

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juan covarrubias 0

answered

Q&A Assist

1 answer

Não consigo resgatar minha recompensa com o meu número novo

Não consigo resgatar minha recompensa estou com poblemas eu tentei pegar minha recompensa mas não consegui, e o meu número de telefone e novo e tentei colocar o novo número e não consegui pra pegar a recompensa

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Suh Zk 0

answered

TaoLi 73,630 Independent Advisor

11 answers

What is this GOOGLE *MICROSOFT APPS charge?

I just got this charge. I know it is not from a subscription, so I wonder what It is.

asked

Anonymous

edited an answer

Dio Xavier 281.1K Volunteer Moderator

2 answers

"Urgent: Cannot Use Microsoft 365 or Contact Support"

I am facing multiple urgent issues with my Microsoft 365 subscription and OneDrive account, and I am unable to proceed with my work until these are resolved. Here are the details: Email and Support Access: I am unable to send or receive emails from…

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Aftab Wahab 0

commented

Anonymous

1 answer

I have a charge on my Credit Card of £16.74 Microsoft*oneyeariap msbill.info and I cannot find it it my billing account details

I cannot find anything in my billing of the charge to my card for the above - can anyone help me understand what is is for and how to get an invoice?

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Steve Baisden 5

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AHMED RABBI 0

1 answer

Unknown bank charge

I have a charge on my bank account for $52.99 that I havevnobidea what it's for. Reference number is PII Removed dated 10/14/25. It states for One Microsoft Way. I need this removed

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Susan Pharis 5

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Micky Rose 0

1 answer

Unable to sign in to Microsoft apps on new android phone?

I am unable to sign in on my new Samsung 25 FE Android phone. Have tried all suggestions I can find online yet nothing works. Can anyone help? Thank you so much!! [Moved from Office/Access]

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Susan Mackie 0

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Anonymous

1 answer

Microsoft keeps billing me but I can't figure out why?

I have gotten direct billed to my checking account. It does not have enough information to trace it. The Microsoft subscription portal shows nothing that should generate this charge. I have no idea where to go next.

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Stephen Wood 5

commented

Aubrey Williams 0

1 answer

Business Billing Question

We currently have a check that was mailed out in June as is outstanding. We are looking to see if the invoice has been paid since we started paying through ACH

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Sarah Richards 0

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John Jefferson Doyon 65,405 Independent Advisor

2 answers

I cannot find an invoice in my admin account (Microsoft business)

I am trying to find an invoice in my tenant. I have attempted to follow the article…

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Matthew Weller 0

edited the question

Stefan Blom 337.8K MVP Volunteer Moderator

1 answer

When I open Access,excel,word I get warning that there is a problem with my account, but I am unable to find problem?

When I sign in to Access,Excel and Word.It says there is a problem with my account, but I am unable to find the problem?

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Billy Skinner 0

answered

John Jefferson Doyon 65,405 Independent Advisor

1 answer

Not able to request refund through a form, advised to contact support although no way to reach a human being representative

I cannot request a refund online for services i did not use, says to contact customer support but there is no way to contact them to talk with a representative . everything that i am getting is the ai/auto generated suggestions. The only ways provided…

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vali 0

commented

Stefan Blom 337.8K MVP Volunteer Moderator

4 answers

I cannot request a refund online, says to contact customer support but there is no way to contact them

I cannot request a refund online for services i did not use, says to contact customer support but there is no way to contact them. The only ways provided are through the section of making a request and the phone numbers provide an ai assistant who does…

asked

vali 0

commented

vali 0

2 answers

Issue with new laptop MS office 2024 subscription

I recently brought new laptop for personal use. It comes with MS office 2024. During setup I used my Gmail email ID which already has Microsoft account created earlier. But I dont know why it is showing old beta 2016 MS version which I guess my old…

asked

Ashvin Parihar 40

accepted

Ashvin Parihar 40

1 answer

microsoft *store msbil bị trừ tiền vô lý

asked

V U O N G 0

answered

John DeV 161.1K Independent Advisor

2 answers

How to Recover Admin Microsoft Account with Lost MFA Access? I am the only member of my organization

How can I Recover Admin Microsoft Account with Lost MFA Access? I am the only admin member of my organization and my phone with MFA associated was broken, and no backup of Authenticator was set up. I had my recovered phone number added but it's not…

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Rifat Tabrez 0

answered

Vincent Choy 10,765 Volunteer Moderator

2 answers

If I do not use MS 365 for business, is it better to sign up for a free account

I only use 1 account on Microsoft 365 for business. It is up for renewal. Is it better to sign up for a free account?

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DANIEL HERBERT 0

answered

Olufemi Olamoyegun 1

1 answer

What is my monthly charge for?

I have a charge that is posting to my account monthly. I need to know what this is for. I have tried to cancel the charge in the past with no luck.

asked

Teri McCook 5

commented

Kai-L 12,310 Microsoft External Staff Moderator

2 answers

I have received three charges from Paypal to a microsoft account that I do not recognise. I have raised a dispute with Paypal and they said there has not been any fraudulent activity. How can I get a refund or stop this payment.

I have been charged over £120 from Paypal to Microsoft accounts that is unauthorised and not recognised on my account. I raised a dispute and they have refused me. Can Microsoft help. I have been through all of the motions and there is no way of…

asked

RICK BARTON 0

answered

Kai-H 14,825 Microsoft External Staff Moderator

Microsoft 365 and Office | Subscription, account, billing | Other | Android

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142 questions with Microsoft 365 and Office | Subscription, account, billing | Other | Android tags

Request for Refund

Extra charge

Não consigo resgatar minha recompensa com o meu número novo

What is this GOOGLE *MICROSOFT APPS charge?

"Urgent: Cannot Use Microsoft 365 or Contact Support"

I have a charge on my Credit Card of £16.74 Microsoft*oneyeariap msbill.info and I cannot find it it my billing account details

Unknown bank charge

Unable to sign in to Microsoft apps on new android phone?

Microsoft keeps billing me but I can't figure out why?

Business Billing Question

I cannot find an invoice in my admin account (Microsoft business)

When I open Access,excel,word I get warning that there is a problem with my account, but I am unable to find problem?

Not able to request refund through a form, advised to contact support although no way to reach a human being representative

I cannot request a refund online, says to contact customer support but there is no way to contact them

Issue with new laptop MS office 2024 subscription

microsoft *store msbil bị trừ tiền vô lý

How to Recover Admin Microsoft Account with Lost MFA Access? I am the only member of my organization

If I do not use MS 365 for business, is it better to sign up for a free account

What is my monthly charge for?

I have received three charges from Paypal to a microsoft account that I do not recognise. I have raised a dispute with Paypal and they said there has not been any fraudulent activity. How can I get a refund or stop this payment.