4,667 questions with Outlook | MacOS | Legacy Outlook for Mac | For home tags

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Multiple folders being created when Outlook synch

When Outlook synchs with my email service, it creates multiple (very many!) copies of email folders, some are copies of existing mailbox folders, some are labelled INBOX 111111111 [where the figure 1 overruns the Outlook folder naming convention].

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-03-01T17:32:42.67+00:00
Trevor Prince 0 Reputation points
commented 2026-03-03T22:06:07.5033333+00:00
Kal-D 7,365 Reputation points Microsoft External Staff Moderator
1 answer

blocked emails

The Hotmail servers suddenly started blocking trusted emails from company that is on my safe senders list, is NOT on a block list on my account and has no rules set up against them. I've been trying to resolve this for many hours. Why is it impossible to…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-03-03T01:24:18.9566667+00:00
Rob Rushing 0 Reputation points
commented 2026-03-03T03:01:38.8+00:00
EmilyS726 239.4K Reputation points Independent Advisor
2 answers

I need to continue chat from 2/28/26.

Chat and phone call were on 2/28/26 around 11:00 am EST. I need to reconnect and don't have the link. Vietnam language is still present in some sections of my account on the left side: inbox, junk mail, drafts, sent items, deleted items. I have reset…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-03-02T14:43:44.9533333+00:00
Jeannine Moran 0 Reputation points
answered 2026-03-02T15:25:36.54+00:00
Noel Macadangdang 16,835 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Safari Login is MSN Homepage, but goes to Outlook Login vice homepage

I use Safari as my browser and my homepage is MSN. Starting 2 days ago when logging in the MSN home page starts to open then it shifts to the Outlook Login Page. If you select Private Browsing it does not do this. If I complete my Outlook Login then I…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-28T13:24:32.4166667+00:00
The Duke 20 Reputation points
accepted 2026-02-28T13:27:04.1866667+00:00
The Duke 20 Reputation points
2 answers

Threatening Emails

How do you report a threatening email that appears to be sent from your own account, so it will not allow it to be blocked or reported as phishing?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-27T23:26:44.88+00:00
SunnyGal 0 Reputation points
answered 2026-02-28T00:08:42.4566667+00:00
EmilyS726 239.4K Reputation points Independent Advisor
2 answers

Hotmail sign in problem

Hi Just spent ages trying to access my hotmail account! It says I'm blocked due to too many attemps. I've gone through reset password and reset it. Each time I try it says something like - Cannot sign you in at this time, please try later!!! My hotmail…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-26T09:08:11.07+00:00
FREDDIE Walters 0 Reputation points
answered 2026-02-26T10:01:14.7333333+00:00
Gunasekar N 69,635 Reputation points Independent Advisor
2 answers

email from a specific address suddenly started disappearing

Hi, I've been receiving messages from a "donotreply" email address for over 6 months to my outlook.com address with no issues. On Tuesday, these messages stopped arriving and I can't figure out why. they aren't in Junk mail, or any other…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-25T19:13:26.79+00:00
Luigi Benetton 0 Reputation points
answered 2026-02-25T20:15:31.1333333+00:00
Luigi Benetton 0 Reputation points
2 answers

Spam Drafts in My Inbox Auto Generating

My account has been hacked as I keep getting the same spam draft emails created in my inbox. I have changed my password but this did not stop the spam drafts.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-23T22:27:32.27+00:00
Kevin Shaw 0 Reputation points
edited a comment 2026-02-25T02:23:08.3866667+00:00
Hornblower409 9,525 Reputation points
1 answer

How to restore my outlook 36 hours

I dont know what I did, but I deleted my inbox - I tried to restore it from my deleted files and junk but now - its all seperated and it wont let me fully restore.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-24T13:12:23.0366667+00:00
Mark Keeler 0 Reputation points
answered 2026-02-24T13:48:03.31+00:00
Arlene D 36,075 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Need help with hacked Outlook.com account — cannot recover due to changed security info

My Outlook.com/Live account (m***@live.com) was taken over and the security info was replaced by the attacker. I can’t get codes or reset the password. The ACSR recovery form is repeatedly rejected. I created a new Outlook account for contact and can…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-23T09:07:27.8666667+00:00
Fuad Allahverdiyev 20 Reputation points
accepted 2026-02-23T09:09:32.05+00:00
Fuad Allahverdiyev 20 Reputation points
2 answers

Forced to create an outlook alias when login into mail.com, now all lost

Hello, I wanted to login to my mail.com account and was asked to create an outlook.com alias. Now all messages, archive etc. are empty; I cannot switch accounts as under profile there is only outlook.com - nor does it recognise me being logged in so that…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-21T12:16:15.4166667+00:00
TR 0 Reputation points
edited an answer 2026-02-21T19:46:41.9466667+00:00
Chloe-L 13,665 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My m365 expired, I could not send receive emails as storage full.

My m365 expired, I could not send receive emails as storage full. Today I purchase annual subscription and still not permitting access to send or receive email.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-19T16:15:24.53+00:00
Heather Tracey 20 Reputation points
accepted 2026-02-19T16:56:47.6666667+00:00
Heather Tracey 20 Reputation points
2 answers

all the Log files on ech device with nü email accoumt

i have been hacked They use my email account at several devices and servers please if You could send me the Log files data

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-18T11:30:26.0833333+00:00
Gouwe Ouwe 0 Reputation points
answered 2026-02-18T14:44:43.4866667+00:00
Noel Macadangdang 16,835 Reputation points Independent Advisor
2 answers

Constant Issues login to my Paid outlook Account

How do I get support for Problem Not able to Login to my Hotmail email, I am a paid client???? My secondary account tied to this (a yahoo account) is frequently NOT recognized! ALSO GET THIS. " server_error: The contextID supplied in the request…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-16T20:39:42.2666667+00:00
Daniel Kostur 0 Reputation points
answered 2026-02-16T21:18:28.4+00:00
Jeronimo Fuerte 40,185 Reputation points Independent Advisor
2 answers

Outlook What is happening when received emails seem to have another recipient identity along side mine?

On received emails there is a To: at the top of the email if I click on it it reveals my email address and some other persons telephone number

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-01-27T20:50:35.7266667+00:00
Rob Greaves 0 Reputation points
commented 2026-02-16T16:02:13.43+00:00
Haien-L 7,685 Reputation points Microsoft External Staff Moderator
1 answer

My outlook account has been hacked, help pls

My outlook account has been hacked, it keep generating draft email threatening me to pay or publish all my private data within the next 2 hours. I’ve reset the password. I’ve removed all the apps access. I’ve removed all the roofs that’s attached to my…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-16T02:36:43.8933333+00:00
LT 0 Reputation points
commented 2026-02-16T03:45:56.99+00:00
Anonymous
2 answers

rgent: Cannot Access my Microsoft 365 Account (not the one used to make this post)– Phone Verification Lost & Billing Ongoing

I am posting this using another email because I cannot access my actual Microsoft 365 account. The account I need help with is another email. I cannot access it because the phone number originally linked for verification no longer exists. I know the…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-14T09:34:31.29+00:00
edited an answer 2026-02-14T10:26:22.8666667+00:00
Darhyl Amizola 43,620 Reputation points Independent Advisor
2 answers

I keep receiving emails that my account will be closed, but for different reasons. Are these real?

I have received several emails saying that my account will be closed. Some say because I haven't done updates, some because my inbox is almost full, and some because my security information is no longer working. Are these real emails?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-12T12:51:36.6833333+00:00
Princess Chloe 0 Reputation points
answered 2026-02-12T13:24:15.3+00:00
EmilyS726 239.4K Reputation points Independent Advisor
3 answers

Do I need to agree terms & conditions for email 2026?

Hi, I've had two emails recently - sender URL look suspicious. They say I have to agree to updated Microsoft terms & conditions for outlook 2026. The emails contain basic links yo upgrade / agree. The emails are unsolicited and seem suspicious -…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-11T10:58:48.4733333+00:00
BazzaB 0 Reputation points
answered 2026-02-11T11:32:45.1066667+00:00
DaveM121 889.6K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to sign in to outlook on macbook air mail

my outlook account suddenly disconnected from Macbook air even though i have two other ones working fine. This is the message I get: "AADSTS500200: User account is a personal Microsoft account. Personal Microsoft accounts are not supported for…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-02-05T01:35:25.3933333+00:00
Maria Korp 20 Reputation points
commented 2026-02-11T00:00:23.9466667+00:00
Chloe-L 13,665 Reputation points Microsoft External Staff Moderator