26 questions with Microsoft 365 and Office | Install, redeem, activate | For education | Android tags

Sort by: Updated
2 answers

I am unable to activate my Office Education Edition privileges.

Because I don't have an educational email address, I went through manual verification. Yesterday, after submitting my student information for paper verification, I tried to use my Office Education subscription on my tablet. However, when I logged into…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2026-05-08T07:29:08.89+00:00
Junhao Lin 0 Reputation points
commented 2026-05-11T14:51:35.0966667+00:00
Michelle-N 15,785 Reputation points Microsoft External Staff Moderator
2 answers

Lisans Aktifliği Hatası

Merhaba, Okulumun bana vermiş olduğu mail adresini kullanmaktayım. Telefonumdan veya tabletimden Microsoft uygulamalarına giriş yapabiliyorum ama bilgisayarımdan giriş sağlayamıyorum. Okul mail adresim ile giriş yaptığımda lisansımın aktif olmadığının…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2026-04-04T15:07:25.1966667+00:00
Sila Dogan1 0 Reputation points
commented 2026-04-07T20:48:23.1233333+00:00
Ryan-N 12,995 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to unlock a locked microsoft authenticator

when I enter the cod in microsoft authenticator, I wrongly pressed on another account. As a result, my authenticator account was locked.

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2026-03-05T09:00:42.91+00:00
Zbarcea Adrian 30 Reputation points
edited a comment 2026-03-06T14:57:36.6733333+00:00
Gabriel-N 16,925 Reputation points Microsoft External Staff Moderator
2 answers

Me robaron el celular y cuando voy a descargar la app de seguridad no me da codigo

Buenas tardes me robaron mi dispositivo móvil. Y en el nuevo intento ingresar y no me deja ya que lo tenía con autenticador de seguridad y cuando descargo la app intento ingresar y me pasa lo mismo no se como hacer para recuperar ya que solo me deje…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2026-01-05T23:22:11.93+00:00
LINDA SOFIA BERNAL SUAREZ 0 Reputation points
commented 2026-01-07T04:38:24.9433333+00:00
Hani-Ng 10,775 Reputation points Microsoft External Staff Moderator
2 answers

Lost my authenticador app in my old phone and now i cant sign in my new one

Hello, I have lost access to my Microsoft Authenticator app, and without it I can’t sign in to my OneDrive, Outlook, or Teams accounts. To log in to Microsoft Authenticator, I also need the Authenticator code, but I don’t have any device with an active…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-11-09T12:56:43.4433333+00:00
ZECHENG 0 Reputation points
commented 2025-11-11T05:14:45.77+00:00
Hani-Ng 10,775 Reputation points Microsoft External Staff Moderator
1 answer

Can't get started MS Office / Microsoft 360

I wanted to download MS Office / Microsoft 365 through the college provided link (I'm College Prof), and created an account (email and password). However, the process couldn't get completed and unbale get access to the MS Office. It got still running (~2…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-10-10T16:44:43.19+00:00
Daniel Waktola 0 Reputation points
edited the question 2025-10-11T09:46:35.6566667+00:00
Gérard Oomens 122.3K Reputation points Volunteer Moderator
1 answer

Office cannot be installed. It cannot be installed on the selected update channel.

I'm getting this message after it tells me the Office setup can't be installed: “This product cannot be installed on the selected update channel. Contact your system administrator and try again.” What should I do? I've been without Office for a long time…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-09-15T01:27:20.73+00:00
JUAN PABLO RECIO LOPEZ 0 Reputation points
commented 2025-09-19T06:50:51.5166667+00:00
Hani-Ng 10,775 Reputation points Microsoft External Staff Moderator
1 answer

I accidentally removed my device from Microsoft's university account registration.

Correlation Id: PII removed Timestamp: 2025-08-03T20:32:36.000Z DPTI: PII removed Message: The credential is invalid. Tag: 7q20j Code: 3399614467

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-08-03T21:06:40.86+00:00
mahmoud edreas 0 Reputation points
commented 2025-08-06T19:59:04.73+00:00
Jay Tr 12,015 Reputation points Microsoft External Staff Moderator
2 answers

My Outlook account has been hacked, please help!

Someone hacked my Outlook email, and is using it to send spam messages, how can I close his access?

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-04-06T00:05:25+00:00
Anonymous
2 answers

How can I reset my Sign-In methods after I lost access to Microsoft Authenticator?

I have been trying to reset my sign-in methods after I lost access to my authenticator due to change of mobile device, but when I try to reset that, I am being asked to approve a request on Microsoft Authenticator.. it's a never ending loop.

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-06-06T08:55:43+00:00
Anonymous
1 answer

Can't enable editing in Samsung a9 tab

Enable editing in microsoft 365 with out payment

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-01-27T15:16:35+00:00
Anonymous
1 answer

how do i get around the error 2604; no network connection?

having trouble on the Microsoft 365 mobile apps. I get the same error message whether its outlook, word, or Microsoft 365.

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-12-13T21:26:01+00:00
Anonymous
1 answer

Microsoft authenticator app eroor

when i want to access in microsoft account, they send a message to microsoft authenticator app but i can't receive it and also i can't see any checking code in my mobile device so i want to reset all about this authenticatior app

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2025-01-23T06:47:37+00:00
Anonymous
1 answer

Studentpacet

Im an Student and I just want to ask if there is an Microsoft 365 paket because our university don't accept What is the lowest price for the students?

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-11-21T08:31:50+00:00
Anonymous
1 answer

i cant login use authenticartor apps, it just ask me the code i cant login on my apps

my acc is 27*****@m******** pleasse help me to login and plz turn off the authenticator i cant get my password apps, the code is not work i have my password and my mail but i cant login

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-10-01T02:36:02+00:00
Anonymous
1 answer

The authenticator app keeps saying enter the code displayed in the app it does not appear in the app

Hi the authenticator app keeps saying enter the code displayed in the app it does not appear in the app

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-08-25T09:32:32+00:00
Anonymous
1 answer

Is it possible to downgrade the firmware/Teams client on an Audiocodes C435HD handset?

The recent firmware and Teams updates applied to our Audiocodes C435HD handsets has broken the Hotline feature. This is causing significant issues as our help phones are no longer auto-dialling. Is there a way to downgrade these devices to the previous…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-08-06T01:01:26+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Need help installing Office home and Student 20211

I am installing office home and Student 2021 on Android tablet (Samsung Galaxy A7) I have installed and the installation is confirmed under subscription portal as added to your account May 28 2024. When I open Word it's asking me for a subscription

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-06-02T19:26:37+00:00
Anonymous
1 answer

I am using Samsung Tab A9, so I am encountering a problem on Microsoft office app the search button is disabled I am unable to use it please assist

I am using Samsung Tab A9, so I am encountering a problem on Microsoft office app the search button is disabled I am unable to use it please assist

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2024-05-07T17:57:59+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

What version of Microsoft PowerPoint, Word, Excel are available on my device which is, (VIVO 1808) I try downloading the latest version of Microsoft Apps but it says my device was isn't compatible.

What version of Microsoft PowerPoint, Word, Excel are available on my device which is, (VIVO 1808 - Android 8.1.0) I try downloading the latest version of Microsoft PowerPoint, Word and Excel but it says my device was isn't compatible. Pls help I need it…

Microsoft 365 and Office | Install, redeem, activate | For education | Android
asked 2023-07-20T22:51:06+00:00
Anonymous