10,083 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Other tags

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How to remove annoying FLOATING COPILOT ICON from my desktop apps

A recent update seems to have brought the virus-like copilot back to torture me. Now all my programs have a stupid floating copilot icon in bottom corner. WHY? I HAVE UNINSTALLED COPILOT. I DON'T WANT IT. Now it's just a adding distraction to my…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-11T15:52:21.9933333+00:00
AW Vancouver 85 Reputation points
edited an answer 2026-05-12T09:27:19.7866667+00:00
Alina Le 1,665 Reputation points Independent Advisor
1 answer

How to finish setting up my MS 365 business account

I started setting it up last week with phone support but encountered many errors that the rep determined was due to MS issues. I got as far as setting up my domain name and the rep was going to walk me through the rest of the steps. Now I cannot find…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-11T17:24:44.4166667+00:00
Victoria Meacham 0 Reputation points
answered 2026-05-11T17:55:11.7733333+00:00
Chris Duong 8,655 Reputation points Microsoft External Staff Moderator
2 answers

How to access 2 accounts from 1 computer

I have Microsoft 365 for my personal work and Microsoft Premium for business account that was set up for me. How do I have them both put into my new computer and how do I work between them ie toggle ?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-11T16:33:20.07+00:00
Mary Snyder 0 Reputation points
answered 2026-05-11T17:39:22.01+00:00
Kristen-L 12,585 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Bookings Email Notifications

If I set a service to include a 2-hours-before email notification to customers, do I also have to set that reminder up on the booking itself for it to work? If I set that reminder up on both the Service AND the Booking, will it send them two email…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-11T16:14:07.8633333+00:00
Puentes, Elena 40 Reputation points
accepted 2026-05-11T16:14:34.22+00:00
Puentes, Elena 40 Reputation points
2 answers

Domain recently purchased still linked to previous owner's Microsoft 365 tenant — need it released

I recently purchased the domain kjaventures.com and am attempting to set up a new Microsoft 365 account using it. However, when I try to add the domain, I receive an error stating "This domain is in use" — indicating it is still associated with…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-08T13:01:25.2933333+00:00
Joseph Bejjani 0 Reputation points
answered 2026-05-08T13:32:01.8066667+00:00
Liora D 14,955 Reputation points Microsoft External Staff Moderator
2 answers

How to regain access to my Entra Admin account after losing access to my Authenticator app?

Help. I am the sole Global Administrator of my organization. I have 2 step verification and used Microsoft Authenticator but my phone died and had to change it... so I don't have access to the authenticator there. Now, I also added SMS but whenever I try…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-06T18:39:07.6633333+00:00
Juan Pablo Bolaños 0 Reputation points
answered 2026-05-06T19:27:17.7366667+00:00
Alexis-NG 15,775 Reputation points Microsoft External Staff Moderator
2 answers

fabric licenses

Hi! I need help, I have the Microsoft Power bi license, but the program do not connect to this license . When I open PBI it connects to a Fabric license that I had before. How I can change it? Thanks Carina

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-30T05:46:04.3366667+00:00
Carina Kaufmann 0 Reputation points
commented 2026-05-05T11:28:14.59+00:00
Daniel-Vo 5,835 Reputation points Microsoft External Staff Moderator
2 answers

Need to block the app store for add ins:

Hi, We are trying to block the Office Store for all users and only allow approved apps. We have managed to block the store in Outlook but can't do the same for other 365 Office apps. We have tried the following: Block unmanaged add-ins via the m365 app…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-13T07:43:10.24+00:00
CGXD 0 Reputation points
edited the question 2026-05-04T09:10:15.2233333+00:00
Daniel-Vo 5,835 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Unable to set MFA authenticator app - admin login – Error 399287

Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my M365 account. Although I can successfully sign in to my Microsoft account, when attempting to access Entra, or Admin page, I am prompted to verify my identity.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-04T07:11:57.7233333+00:00
Krisztián Dr. Gecse 20 Reputation points
accepted 2026-05-04T07:53:46.55+00:00
Krisztián Dr. Gecse 20 Reputation points
2 answers

Nonprofit Application Denied - Unable to View Reason (Error 920-123190)

Hello, My nonprofit organization was denied access to the Microsoft for Nonprofits program. When I try to find out the reason for this rejection, I get the following error and cannot proceed further: Message code: 920-123190 Transaction: [Moderator…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-02T19:07:05.4233333+00:00
Mahdi Aggoun 0 Reputation points
edited an answer 2026-05-03T15:03:25.6733333+00:00
Tamara-Hu 14,370 Reputation points Microsoft External Staff Moderator
2 answers

Domain already in use in Microsoft 365 – unable to reclaim GoDaddy domain

I’m running into an issue setting up email for my domain [Moderators note: personal information removed], which I purchased through GoDaddy along with a Microsoft Outlook/Microsoft 365 package. When I try to configure the email in Microsoft, I get an…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-30T15:10:52.8166667+00:00
Sam 0 Reputation points
edited a comment 2026-05-01T16:21:10.5633333+00:00
Hendrix-C 15,665 Reputation points Microsoft External Staff Moderator
1 answer

Where is Admin?

Hoe do I link to admin from here? I need to add my websites

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-29T16:29:15.9733333+00:00
Peter Flynn 0 Reputation points
commented 2026-04-30T22:14:49.74+00:00
Jay Tr 11,855 Reputation points Microsoft External Staff Moderator
2 answers

how to remove / uninstall Remote desktop Application for windows organisation wide using intune

i need to uninstall Remote Desktop App using Intune for users organisation wide, as it is now deprecated, so can you please guide what will be the best way to do it

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-30T08:21:36.5666667+00:00
Ali, Shabbar 0 Reputation points
commented 2026-04-30T11:50:17.8266667+00:00
Ali, Shabbar 0 Reputation points
2 answers

Booking appt

How do I activate Microsoft bookings in outlook so that I can add a link to my email?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-28T17:01:19.9966667+00:00
Steve Harder 0 Reputation points
commented 2026-04-29T20:31:06.4+00:00
Vy Nguyen 10,740 Reputation points Microsoft External Staff Moderator
1 answer

booking page

How do I customize my booking page with name of company or back round?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-27T20:42:08.57+00:00
Samantha Morse 0 Reputation points
answered 2026-04-27T21:23:52.49+00:00
Ruby-N 11,165 Reputation points Microsoft External Staff Moderator
1 answer

In the case where an Office Home & Student license is associated with the same email account as Office Business

In the case where an Office Home & Student license is associated with the same email account as Office Business, an issue may occur where Outlook is no longer available. Currently, the Home & Student license is not in use. How can this issue be…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-27T02:10:59.38+00:00
Nantawan Co681 0 Reputation points
answered 2026-04-27T02:11:22.7066667+00:00
Q&A Assist
2 answers

Reset Admin account MFA settings

Hi, I reset my phone without configured MFA on another phone. Now i am having issues to reconfigure my Work admin account MFA as it keeps asking for a code i do not receive. And i connect even access MS 365 admin center. Please help reset the MFA…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-24T10:08:29.4566667+00:00
Alberto Vemba 0 Reputation points
commented 2026-04-25T12:18:32.1666667+00:00
Demi-N 16,000 Reputation points Microsoft External Staff Moderator
2 answers

I accidentally un install my microsoft Authenticator App and I don't have back up recovery . What will I do to recover my Two-Faced Authentication Number

I accidentally un install my microsoft Authenticator app , what would I need to do recover my 2FA account?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-23T11:32:16.32+00:00
Abegail Erpelo 0 Reputation points
commented 2026-04-24T13:59:15.3333333+00:00
Liora D 14,955 Reputation points Microsoft External Staff Moderator
1 answer

Office LTSC Standard 2024 run out of activations

I have run out of activations with Office LTSC Standard 2024, need help contacting support. It is a Txxxx Canada donation Thanks for any assistance

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-15T13:52:41.06+00:00
Diane Warren 0 Reputation points
edited an answer 2026-04-22T15:03:33.3233333+00:00
Jess-Q 10,660 Reputation points Microsoft External Staff Moderator
2 answers

I need to speak with a human being

I cannot believe how INCREDIBLY hard it is to speak with a human being. I was on a chat with Sancho to set up me new account. Sancho spent alot of time trying to persuade me to upgrade to something I advised I didnt need. I then encountered multiple…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-04-21T06:47:18.12+00:00
Simone Crighton 0 Reputation points
answered 2026-04-21T07:47:10.6466667+00:00
Jess-Q 10,660 Reputation points Microsoft External Staff Moderator