58 questions with Microsoft 365 and Office | Install, redeem, activate | For business | iOS tags

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3 answers One of the answers was accepted by the question author.

Office Applications not working in IOS 26 Beta Public

Office Applications are not working after the iPhone update with iOS 26 Beta Public. Please help to fix this as soon as apossible.

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-07-28T12:43:25.1366667+00:00
Sadhukhan, Arup 30 Reputation points
commented 2026-02-19T03:47:49.03+00:00
GRAHITHA N 0 Reputation points
0 answers

I cannot instal Spark Mail app as I don't have Admin rights. How can I get these

How can I obtain Admin Rights for my company so I can install Spark Mail

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2026-01-30T08:23:16.9333333+00:00
Danny Phillips 0 Reputation points
edited a comment 2026-01-30T09:05:43.62+00:00
Nam-D 1,600 Reputation points Microsoft External Staff Moderator
1 answer

Had to reinstall Microsoft Authenticator App on my phone, I am now unable to access any of my accounts. The app is not allowing any authentication. My office 365 businesses accounts are about to expire and I need to renew.

I have 4 user accounts linked to Microsoft Office 365 Business, Microsoft Authenticator is not allowing me access. I inadvertently uninstalled the application, reinstalled and have subsequently been denied access. I can be contacted on email [Moderator…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2026-01-29T00:53:34.6333333+00:00
Mike Clark 0 Reputation points
edited an answer 2026-01-29T04:24:46.3466667+00:00
Jade Ng 9,180 Reputation points Microsoft External Staff Moderator
2 answers

How can I choose Skype number porting to Teams - telephone [Moderator note: personal info removed]

[Moderator note: personal info removed] I am a non profit with full Microsoft Business Premium license. How can I choose Skype number porting to Teams - telephone [Moderator note: personal info removed]? Please help me!

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2026-01-21T20:29:59.5966667+00:00
Stefan Wisniowski 20 Reputation points
commented 2026-01-27T00:19:44.83+00:00
Jeanie H 11,050 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to access my account even though I reset my password

I am unable to access my email even after resetting the password. Can you please tell me why I am not able to access this account?

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2026-01-02T21:33:42.23+00:00
Steven Thomas 0 Reputation points
edited an answer 2026-01-22T22:23:20.68+00:00
Jay Tr 9,375 Reputation points Microsoft External Staff Moderator
1 answer

I need to update my phone number!

I need to update my phone number! I’m unable to access my account since my old number is no longer in service.

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2026-01-05T04:31:23.9266667+00:00
Anonymous
edited a comment 2026-01-14T04:00:46.5333333+00:00
Darren-Ng 8,020 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Authenticator is not recognising our account

Hi - I also have a business account with the address onmicrosoft.com which is definitely correct. When I try and log into this account on the authenticator app I'm told "sorry we're having trouble verifying your account. Please try again". I'm…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-12-17T11:54:18.64+00:00
Alice Morrison 20 Reputation points
commented 2025-12-19T10:01:27.5333333+00:00
Tamara-Hu 11,415 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft authentication app not working on mobile

My work account in Microsoft Authenticator app is marked red when I tried to sign in it prompts for approve signin code I thin the app please guide thanks.

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-12-16T21:09:23.52+00:00
Abirami Srinivasan 0 Reputation points
commented 2025-12-17T22:49:54.7266667+00:00
Lia V 4,740 Reputation points Microsoft External Staff Moderator
2 answers

How to make outlook work on my phone

I can not get outlook installed correctly spent 40 hours last week and apple replaced software - I just call them and I have been trying for3 hours to get help from you

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-12-01T02:17:11.2333333+00:00
Account Security 0 Reputation points
edited the question 2025-12-02T10:50:37.7366667+00:00
Stefan Blom 333K Reputation points MVP Volunteer Moderator
3 answers

New Phone - All accounts show 'Sign In To add your account' -Enter code from authenticator Doom Loop

Hi I am the super user for all my companies Office accounts. As I have created them over the past couple of years I have added 2 factor authentication. I have just upgraded my iPhone. When I have gone into the authenticator App I have noticed that all…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-11-24T14:36:26.3633333+00:00
Tim Blacknell 0 Reputation points
answered 2025-11-24T15:06:13.2633333+00:00
Alexis-NG 12,340 Reputation points Microsoft External Staff Moderator
2 answers

Office installation på Ipad

Installation of microsoft office on Ipad for email, calender, etc

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-11-19T15:23:50.7466667+00:00
Kjell Johansson 0 Reputation points
commented 2025-11-20T21:25:46.7133333+00:00
Kai-L 10,440 Reputation points Microsoft External Staff Moderator
1 answer

Need domain assistance

I purchased a Microsoft account to create an email and domain "Information deleted for privacy protection", and I wonder I signed up I got an Microsoft donaim ending "Information deleted for privacy protection" which I don’t like it…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-10-18T20:18:47.38+00:00
Michael Bishay 0 Reputation points
commented 2025-10-23T18:34:15.92+00:00
Ryan-N 10,455 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I am stuck in authenticator loop for my business account

I can't activate my authenticator on my phone because it keeps asking me for an authenticator code which I can't get unless I sign in. Please help... I have googled and googled but none of the fixes seem to work.

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-10-20T22:45:23.54+00:00
Hardstaff Glass 20 Reputation points
commented 2025-10-22T23:30:57.84+00:00
Jeanie H 11,050 Reputation points Microsoft External Staff Moderator
2 answers

Set up Signature

I want to set up a signature in Microsoft Outlook -- Settings/Accounts/Signature are instructions -- HOWEVER, my system does not have a Signature Link

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-09-22T20:25:26.3+00:00
Candice Dowhaniuk 0 Reputation points
commented 2025-09-26T18:32:36.1766667+00:00
Ian-Ng 9,205 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Authenticator stopped working

I got a new phone , Microsoft Authenticator stopped working , on the website when I logged in to the account it asked me to open the authenticator and enter the code shown on the website but app itself is not opening , on the app there is an option to…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-05-12T06:17:17+00:00
Anonymous
3 answers

Universal Print Client for IOS based devices in 2025?

Greetings About a year ago, a post was placed here to inquire on support for Universal Print on iOS devices: Universal Print Client for IOS based devices I haven't seen any further notice or updates on if iOS will be supported for Universal Print. I see…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-05-12T23:23:26+00:00
Anonymous
1 answer

Why can’t I use the apps from 365 account on my desktop?

Why can’t I use my office 365 on my desktop but they work fine on my mobile devices?

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-04-09T21:52:08+00:00
Anonymous
1 answer

How can I speak to rep to reset business password to access email? I can’t reset and says I am not administrator

Hi I can not access emails or reset password. Says I am not administrator I can not reach person on the phone. I

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-04-04T18:05:13+00:00
Anonymous
4 answers

When attempting to log into any microsoft applications on my phone I am getting a misconfiguration alert due to having another account on my device.

When attempting to log into any microsoft applications on my phone I am getting a misconfiguration alert due to having another account on my device. I verified that none of my apps have that account listed at all anywhere within the app. Yet I still get…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-06-25T19:18:38+00:00
Anonymous
4 answers

Follow-up on Microsoft 365 Login Issue – No Call Received after 6 Days

Dear Microsoft Support, I am writing to follow up on the support request I submitted last Thursday regarding a login issue with Microsoft 365. It has been 6 days and I have not yet received a call from an engineer. It is very urgent that my company…

Microsoft 365 and Office | Install, redeem, activate | For business | iOS
asked 2025-05-13T04:39:48+00:00
Anonymous