1,177 questions with Microsoft 365 and Office | Install, redeem, activate | For business | MacOS tags

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0x0 error code at log in to Word

Every time I log into my Word app on my Mac I a getting 0x0 error code. Please advice me on a solution.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-13T17:35:23.27+00:00
Father David Mercer 0 Reputation points
edited an answer 2026-07-13T18:41:57.7+00:00
Kai-L 15,540 Reputation points Microsoft External Staff Moderator
3 answers

My Office 365 account is linked to an inactive email account (Office for Mac)

I have retired and am no longer using my work ms365 account. I have purchased a family ms365 plan. When I activate MS Word or other apps, it says that my personal email is not a part of my work domain (and subsequently, my work ms365 account). I cannot…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-06T19:21:57.1433333+00:00
Ed Walker 0 Reputation points
commented 2026-07-08T15:30:22.78+00:00
Kai-L 15,540 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Office 365 business standard 1 user

I have purchased Business standard for 1 user. I have activated the account with key I had purchased. I received an email with a domain name which has my company name followed by .onmicrosoft.com. Also received a Primary Tenant Id #. I went to logon on…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-03T19:53:49.0733333+00:00
Simic Advisory 20 Reputation points
accepted 2026-07-08T07:59:24.8133333+00:00
Simic Advisory 20 Reputation points
2 answers

How to set up Outlook mail, what are the settings ?

Just bought a new Mac mini and in the installation process I find I can see all my inbox, probably including deleted items, but none of my sent emails apart from the last couple of days. Can you assist please ?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-30T15:11:14.4966667+00:00
David Brown 0 Reputation points
answered 2026-06-30T18:16:01.3533333+00:00
John Korchok 234.5K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

how to install Office 2019

Hello, I own a valid perpetual Microsoft Office 2019 for Mac license, which I purchased several years ago. I recently replaced my Mac with a new one running the latest version of macOS. When I sign in to my Microsoft account and download Office from my…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-25T11:30:47.35+00:00
Jurgita Avch 20 Reputation points
commented 2026-06-26T07:45:41.01+00:00
Jayden-P 25,305 Reputation points Microsoft External Staff Moderator
2 answers

Problem signing my account on office365 macbook version

Problem to sign in to my account on macbook office 365

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-07T13:39:55.1766667+00:00
MUHAMAD APIAN BIN SAIDIN 5 Reputation points
commented 2026-06-20T16:40:36.3866667+00:00
Stefan Blom 345.1K Reputation points MVP Volunteer Moderator
1 answer

Can't use Word app on MAC

MAC app will only allow me view docs and not edit I have business basic 365 subscription and am unable to work on docs in word app on mac

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-13T13:48:19.36+00:00
Denis Kelly 0 Reputation points
commented 2026-06-16T22:18:57.9866667+00:00
Hin-V 16,405 Reputation points Microsoft External Staff Moderator
2 answers

Account locked due to Administrator not available

I had small business support for my IT but this business closed suddenly and the Administrator is not contactable for me to unlock my account with Microsoft. I need a new login code to continue and upgrade and continue use of Microsoft which I have used…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-16T15:53:25.38+00:00
Thomas Butler 0 Reputation points
edited the question 2026-06-16T17:11:50.42+00:00
Stefan Blom 345.1K Reputation points MVP Volunteer Moderator
2 answers

How to I download older version of MS Office that supports my macOS Ventura 13.7.8?

How do I download older version of MS Offi ce that supports my macOS Ventura 13.7.8?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-12T21:11:30.72+00:00
Moegsien Hendricks 0 Reputation points
commented 2026-06-15T03:54:06.4966667+00:00
Dora-T 15,155 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

issue with an Apple (macOS) user

Hello, I am facing an issue with an Apple (macOS) user in our organization. We recently migrated from our old Microsoft 365 tenant to a new tenant. However, on this user’s Mac device, whenever they try to sign in to Outlook or any Office application…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-07T11:29:03.7433333+00:00
Mohamed Aburayya 20 Reputation points
commented 2026-06-09T07:50:35.38+00:00
Michelle-N 19,790 Reputation points Microsoft External Staff Moderator
2 answers

searching the office 365 installer for Apple OS Catalina 10.15.7

after a serious repair on my iMAC Ive the need to install all Apps from scratch. My iOS is Catalina 10.15.7

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-05T09:31:14.9666667+00:00
Frank Overath 0 Reputation points
commented 2026-06-08T13:28:44.7033333+00:00
Gabriel-N 20,050 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Where to find older version of Office 365 for macOS 12.7.6

Not possible to download Office 365 because my Mac is rather old, not supporting higher than macOS 12.7.6.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-05T19:28:48.4533333+00:00
Arnis Jurgevics 20 Reputation points
commented 2026-06-05T20:17:45.9133333+00:00
paulr0511 46,320 Reputation points Independent Advisor
3 answers

How to install MS Office on MacBook running MacOS Monterey 12.7.6

How can I install MS Office on a MacBook running MacOS Monterey 12.7.6?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-02-02T00:32:12.6966667+00:00
Phil Attey 0 Reputation points
recommended 2026-06-03T08:09:40.9966667+00:00
Stefan Blom 345.1K Reputation points MVP Volunteer Moderator
2 answers

professional Word account from a retired job expired now can't use any Word documents only in Read mode

professional Word account from a retired job expired now can't use any Word documents only in Read mode

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-30T11:56:55.8533333+00:00
Kim Johnson 0 Reputation points
commented 2026-06-01T15:24:22.1833333+00:00
Gabriel-N 20,050 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My MS 365 for Mac runs on Monterey. It will not update any further. How can I get the new security certificate?

I am running Monterey, MacOS 12.7.6. This is as far as my MacBook Pro can go. MS-Update cannot update Word, Outlook, Excel, PowerPoint. How can I get the new July 13 2026 security certificate so that I can continue running MS-365 for Mac onboard,…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-29T03:03:06.8133333+00:00
Kirk M. Ruch 20 Reputation points
accepted 2026-05-29T17:50:35.7933333+00:00
Kirk M. Ruch 20 Reputation points
2 answers

Fix Office Mac - Can't reinstall v:. 16.109.1 (16.109.26051717

Case Number: 710308492589665 Problem returned. Cannot reinstall Office for Mac issue: v:. 16.109.1 (16.109.26051717

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-26T12:03:07.0866667+00:00
Steve Kramer 0 Reputation points
commented 2026-05-27T11:35:11.58+00:00
Gabriel-N 20,050 Reputation points Microsoft External Staff Moderator
3 answers

I have lost MFA device since the last year and cannot recover my account with Active license

I have an active 365 business basic license but cannot access to my Microsoft 365 admin center because i lost my device and i didn have any other recovery method or another admin user only one user without administrative access.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-26T02:50:16.84+00:00
marisela oliva 0 Reputation points
commented 2026-05-27T07:39:59.92+00:00
Hani-Ng 12,750 Reputation points Microsoft External Staff Moderator
1 answer

I have 2 licenses for 365 exchange

i have 2 email accounts with 365 Exchnage subscriptions, Both work fine on my PC which is running Windows 10. They are not running, but not correctly, on my MacBook Pro. I need help with the MacBook Pro subscriptions. Got disconnected from a help call…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-19T21:52:36.75+00:00
ROBIN HALL 20 Reputation points
commented 2026-05-21T03:11:40.06+00:00
Dora-T 15,155 Reputation points Microsoft External Staff Moderator
2 answers

Can't open Word

I have downloaded Office using the Product key but I can't open the program to get Word on the dashboard

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-20T22:08:51.1233333+00:00
Catherine Bryan 0 Reputation points
answered 2026-05-20T23:50:26.9366667+00:00
Dora-T 15,155 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Installing Microsoft 365 Premium on macOS Ventura 13.7.8 version

I have Microsoft 365 Premium installed on my HP computer. I am trying to share and install the program on an Apple desktop (circa 2017) that has macOS Ventura 13.7.8 version for my wife. I get the message that Version 14 is required. Options?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-14T20:46:08.2633333+00:00
Charlie Hale 40 Reputation points
accepted 2026-05-16T00:16:19.0933333+00:00
Charlie Hale 40 Reputation points