unable to see unified groups
Hi All i have created unified group and user is unable to see the unified group in his outlook and OWA. When user expands groups he cannot see this unified group. I can see that Hide this group from global address list is unchecked. User has more than…
query on shared mailbox calendar
Hi All I am using Exchange 2016 hybrid environment. we create shared mailboxes/Regular mailboxes in onprem and migrate to online and for few we created as remote shared/regular mailboxes from onprem. my user is using outlook for MAC, lets say i have a…
Conditional HTML Not Working in Outlook for Mac Desktop
Hi, I am using the Outlook for Mac desktop app (v 16.83.3). I have an application that sends emails using an html template. The template uses the conditional <!--[if mso]> tags to display some vml for Outlook. In the past (early-mid 2023 to the…
How to fix Office 2021 Update error 44
Our org is using a genuine copy of MS Office 2021 obtained by the Government of Canada which we have the installer & serializer packages. We are using this version on Government purchased MacBooks. We can only sign in with personal accounts since we…
sync outlook calendar.
Hi All I am using exchange 2016 hybrid environment. we create users in onprem and migrate it to online. Is it possible to sync outlook calendar to google calendar or iphone. One of my user wants to sync outlook calendar to personal calendar on IOS. user…
How can I download an older version of Microsoft office from my Subscription?
I have a secondhand iMAC that has just been updated to OS X El Capitan version 10.11.6 (old, I know). I've attempted to install my Microsoft office from my subscription and am met with "This software requires macOS version 10.14.0 or later"…
Run-Time Error 53
Every time I open MS Word, I get a Run-Time Error 53 message. It says: File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM How do I fix this?
unable to open shared mailbox
Hi All One of my user is unable to open shared mailbox in new outlook for MAC. in old outlook for MAC-->Tools--Accounts--Advanced--Select Delegates--Open these additional mailboxes: Added shared mailbox and it is working fine. In new outlook for…
Synch Teams calendar with Mac OS calendar
Ok, I give. I can't figure it out. How do we do this with Ventura Mac OS?
meeting invite
Hi All One of my user lets say user1 added user2 to a daily meeting series and user2 is getting an invite for every day in the series. user2 has got hundreds of emails so far. user1 and user2 are using outlook for MAC. can it be possible if this is…
My Phone is not accepting
My phone is not accepting emails. Can you people guide what to do?
Mail Merge
Hi All How to perform mail merge in Microsoft Excel & Outlook for MAC. Please guide me as i use Windows. i am not sure on MAC operating system. Will Mail Merge work on Legacy outlook for MAC and new outlook for MAC
OneNote + Macbook user seems lost recent data
Macbook + Onenote user seems to lose data after a long sync to server issue. What would be the best way to recover recent data? is there any way to recover data from cache? if yes, how can recover data from cache? Backup does not have enough data at…
"Sorry, but we’re having trouble with signing you in." AADSTS50020 error on APPLE MAC DEVICES when attempting to Activate and Sign in to Microsoft 365.
I've been logged out of my uni account and cannot create/edit files - it tells me to "Activate Microsoft 365 to Create and Edit." Whenever I try to activate and log into my microsoft account for any of the Office 365 applications, the following…
New Outlook (v. 16.49) cannot move emails to shared email account
Hello, since switching to the new outlook (v. 16.49) i cannot move emails from my private account to the shared email account or the other way round. I have to switch back to be able to do so again. Anyone knows why? This is quite essential for our…
how to solve the supersizing of fonts in middle of some - not all - messages?
In my outlook email, sometimes when I send an email some of the text get larger than others. I doesn't happen when I am writing the mail after it occurs after I send it. I am using mac. how to solve the supersizing of fonts in middle of some - not all -…
Wrong Date
Hi All One of my user is facing issue with wrong date. In outlook when any user sends email it is showing the date almost 20 years back. When the user sees the same email from OWA it is showing correct date. User is using outlook for MAC. The time on…
How do I reinstall Microsoft Outlook on my Mac ??
I have Microsoft Outlook for Mac version 16.82 (2021). I have thousands and thousands of emails saved in folders in “On My Computer” in Outlook. I need to do a fresh reinstall of the Mac operating system (macOS / Mac OS X). All of the stuff in my Mac…
How to forward notifications from Windows workspace to Mac (host) through Microsoft Remote Desktop
I am using a Windows workspace on Microsoft Remote Desktop. I have two separate accounts for Outlook/Teams. I'm logged into one on my Mac and then on my workspace that I access via Remote Desktop, I am logged into the other. Is it possible to forward the…
Using XML Tags on Mac for Text Recovery of a Corrupted Document
Hello, I'm facing an issue with recovering a corrupted document on my Mac using Microsoft Word. As stated by Sean Cai MSFT, I cannot switch to XML View (Developer Tab) to recover the lost content because that feature in customize ribbon is only there on…