6,476 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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2 answers

how do i contact mircrosoft support

how can i contact microsoft support and speak to someone?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-07T17:11:13.04+00:00
Derek Richardson 0 Reputation points
edited an answer 2025-11-12T18:12:46.9866667+00:00
Alexis-NG 6,825 Reputation points Microsoft External Staff Moderator
3 answers

Trouble signing into OneDrive app on computer

When I hit the button to sign into OneDrive, it informs me that I have two accounts: personal and business (which is true) and asks me to pick one to sign into first. Regardless of which account I choose, the "loading" graphic just spins and…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-10-31T21:13:34.93+00:00
Bill Malloy 5 Reputation points
edited an answer 2025-11-12T16:44:22.8566667+00:00
Alexis-NG 6,825 Reputation points Microsoft External Staff Moderator
2 answers

I can't upload anymore files to my onedrive, even though i got so much storage left. What is this rubbish?

I can't upload anymore files to my onedrive, even though i got so much storage left. What is this rubbish? And don't give me default answer like check storage in storage management or something like that.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-06-24T05:20:14.0566667+00:00
Arif Dewangga 0 Reputation points
commented 2025-11-12T16:01:35.0833333+00:00
Ronald Ho 0 Reputation points
1 answer

One drive for Business power automate sending emails with ***SPAM*** in the subject field

I have set up some power automation features in a OneDrive for Business account. Basically, whenever an employee uploads a document into a specific folder, I receive an email notifying me of that event. I use Outlook. It's been working fine. Recently,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-05T11:21:53.5766667+00:00
Eurico Almeida 0 Reputation points
edited an answer 2025-11-12T15:12:52.7966667+00:00
Tamara-Hu 6,440 Reputation points Microsoft External Staff Moderator
2 answers

Sharepoint, OneDrive signing out issues

We have just transfered all our files onto Sharepoint, and are having issues on all desktops. Whereby once we have have added shortcuts from sharepoint into OneDrive it seems to be not keeping the accounts logged into OneDrive. The user can see the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-12T07:42:13.44+00:00
Steven Jones 0 Reputation points
commented 2025-11-12T15:08:35.05+00:00
Alina-Le 3,720 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Ony 2GB storage available with Microsoft 365 Business Standard

Hi. I've recently migrated from F3 with 2GB storage to 365 Business Standard with 1TB storage. The F3 licence has been removed to avoid potential conflicts, so the 365 Business Standard is active. However, OneDrive is reluctant to increase the storage.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-08T12:05:50.0166667+00:00
Michael Harrison 0 Reputation points
accepted 2025-11-12T14:19:33.8166667+00:00
Michael Harrison 0 Reputation points
2 answers

Not receiving emails

Hi I am not receiving emails on my account .I can send emails. Can you please help ! Regards Julie

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-12T12:57:45.9566667+00:00
info 0 Reputation points
edited an answer 2025-11-12T14:05:49.9833333+00:00
Alina-Le 3,720 Reputation points Microsoft External Staff Moderator
2 answers

0365 Outlook works well but cannot see shared OneDrive folders from others on same account

O365 account included 4 users, all working properly with Outlook and OneDrive. A new account was added and it works well with Outlook, however it does not see folders shared with it. I have unlinked and relinked the account multiple times without…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-07T20:39:33.77+00:00
work 0 Reputation points
commented 2025-11-12T13:39:38.14+00:00
Phoebe-N 5,450 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to modify sync folders on a work onedrive account

I have OneDrive accounts for personal use and for work use. The work account syncs to a single folder visible in File Explorer. I wish to add visibility of further folders in File Explorer, so I need to access Backup and Sync for the work account.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-11T16:54:39.6233333+00:00
Richard Curtis 20 Reputation points
accepted 2025-11-12T11:59:54.2466667+00:00
Richard Curtis 20 Reputation points
6 answers

A red cross on your OneDrive files

Hi there, I have noticed that my OneDrive has numerous files in different folders with a red cross. I have researched what to do, but I don't really want to reset OneDrive as my storage is 501gb being used from 1TB. Are there any other solutions? Many…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-03T17:14:32.1433333+00:00
Sarby 0 Reputation points
answered 2025-11-12T10:33:12.1966667+00:00
Sarby 0 Reputation points
1 answer

file / folder in sharepoint at random get downloaded to laptop

hi all got a issue for 1 user where according to user at random time several file and folder in his sharepoint got downloaded to laptop consuming a lot of space in c drive almost like it was marked as always keep on device. the questions: is this kind of…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-04T09:59:41.97+00:00
Anton Wibisono 0 Reputation points
commented 2025-11-12T09:38:34.7666667+00:00
Mia - Tr 3,795 Reputation points Microsoft External Staff Moderator
2 answers

Fix OneDrive or get rid of it, It constantly says im over exceeding my storage, And yet Ive Been DELETIng most of it

My onedrive is eighter not updated after I deleted Most of my files and folders,now it still saying i You're over your storage limit (100%) You can't upload new files or send and receive email for this account Get more storage, Why do I have to pay, One…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-10T19:05:27.8166667+00:00
NadineTracy-9637 0 Reputation points
edited an answer 2025-11-11T22:46:06.6633333+00:00
Killian-N 4,810 Reputation points Microsoft External Staff Moderator
2 answers

i need to upgrade my current personal account to business, get hipaa compliance and populate all my files to the business account

i need to upgrade my current personal account to business, get hipaa compliance and populate all my files to the business account

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-10T17:31:08.99+00:00
Joey Wyatt 0 Reputation points
commented 2025-11-11T22:12:09.64+00:00
Richard Wyatt 0 Reputation points
3 answers

my email account seems to be associated with both by Microsoft family subscription that is expired and my 365 business tenant I need to consolidate or clarify which subscription my email belongs to

my email account appears to be associated with both my Microsoft 365 family subscription and our 365 business tenant I need to consolidate or clarify which subscription my email belongs to the family account was set up first It has way too much…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-10T17:40:25.7366667+00:00
John Vanderwyst 0 Reputation points
commented 2025-11-11T21:49:16.9133333+00:00
Chris Duong 4,070 Reputation points Microsoft External Staff Moderator
4 answers

Unable to share documents with some colleagues

I have a user who is trying to share documents with members of his team, but when he tries only some members of the team are able to access it. All users in the team are set up exactly the same, and it makes no difference if we try sharing from the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-10-30T15:25:42.78+00:00
Matt Carter 0 Reputation points
commented 2025-11-11T19:15:07.9933333+00:00
Kristen-L 5,175 Reputation points Microsoft External Staff Moderator
5 answers

Move Office files to one drive

Greetings I transitioned from Microsoft Office 2019 to Office 365, leveraging the Microsoft OneDrive. Now I have a problem. Some files are on my hard drive, while others are on OneDrive, and sometimes there are duplicate files, which can be very…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-10T20:01:41.2633333+00:00
Baha Habashy 60 Reputation points
answered 2025-11-11T19:00:25.3533333+00:00
Jay Tr 5,480 Reputation points Microsoft External Staff Moderator
2 answers

I cannot get a document that appears to be in latin translated to english, it just keeps saying "detects english" when it is in latin only certain words look english

Lorem ipsum dolor sit amet Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam.   Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-10T17:53:13.3766667+00:00
Michele McCoy 0 Reputation points
commented 2025-11-11T16:08:38.2+00:00
Vy Nguyen 6,315 Reputation points Microsoft External Staff Moderator
1 answer

One drive stops syncing and the icon disappears from the taskbar even after reinstalling

One drive stops syncing and the icon disappears from the taskbar even after reinstalling

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-06T21:12:53.9333333+00:00
Wallace T Wiggam 0 Reputation points
commented 2025-11-11T15:16:15.8666667+00:00
Kristen-L 5,175 Reputation points Microsoft External Staff Moderator
2 answers

i am trying to upload documents to microsoft one drive via a shared link. when i sign in i get an error message

I was sent a shared OneDrive link and when I click on it to upload documents, there is an error message when I attempt to sign-in.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-06T19:54:11.62+00:00
Roy, Tikisha 0 Reputation points
commented 2025-11-11T15:15:21.97+00:00
Kai-L 5,660 Reputation points Microsoft External Staff Moderator
1 answer

Recovering OneDrive files on new computer

I recently set up OneDrive on my new computer, but I can't seem to recover my files from OneDrive. My account is linked and OneDrive is syncing, but some files aren’t showing up. What steps should I take to recover all my OneDrive files, especially in a…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-05T08:05:54.19+00:00
Johnny Blaze 5 Reputation points
commented 2025-11-11T11:36:45.2666667+00:00
Alina-Le 3,720 Reputation points Microsoft External Staff Moderator