7,083 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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1 answer One of the answers was accepted by the question author.

One Drive stopped allowing color changes to folders in Windows Explorer

Earlier this week I was able to change the color of my folders, now I cannot. The folders are in OneDrive, it indicates my folders are being synced. I have restarted several times. I have stopped and restarted OneDrive several times. What is the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-30T16:19:52.4266667+00:00
Virgadean Richmond 25 Reputation points
commented 2026-06-16T06:42:58.1566667+00:00
Tim Wo 0 Reputation points
2 answers

Somehow Microsoft 365 Business Basic changed to Microsoft 365 personal

Hoping someone can help me. Not sure who to contact. I help with the IT for a non profit organisation. They have got a Microsoft 365 Business Basic account. Last year, I had to reset the password. I recall resetting the password for the personal…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-13T10:41:36.0266667+00:00
LindsayB 0 Reputation points
commented 2026-06-16T01:16:47.1766667+00:00
Vivian-HT 17,895 Reputation points Microsoft External Staff Moderator
2 answers

How in the world can I be signed into my OneDrive account and Microsoft not recognize my signin on a new PC I am attempting to set up?

I have a new PC that I want of sign in to OneDrive and have my files synced to. However, my OneDrive logon is not recognized by Microsoft on my new PC. I am writting this from my old PC. I can confirm, by clicking the cloud icon at the lower right that I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-14T19:50:23.26+00:00
Bruno Gora 0 Reputation points
commented 2026-06-15T22:57:58.2966667+00:00
Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Unable to send one drive link to external users

Please configure B2B collaboration settings correctly and troubleshoot first… Error from Entra B2B: At least one invitation failed. Error: ResponseStatusNotOK, message: Guest invitations not allowed for your company.” Sharepoint and one drive allowed to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-12T15:51:19.0333333+00:00
Priya Jayaraman 466 Reputation points
commented 2026-06-15T18:09:20.2266667+00:00
Ian-Ng 14,145 Reputation points Microsoft External Staff Moderator
2 answers

How to switch current OneDrive to another account

Hello, It appears that my work computer is linked to my personal OneDrive account, meaning that all of my work documents are showing on my personal computer. I would like to find a way to transfer everything that is on my OneDrive for work, to a…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-12T16:20:16.7966667+00:00
Kayla Moltrup 0 Reputation points
commented 2026-06-15T16:44:53.04+00:00
Ian-Ng 14,145 Reputation points Microsoft External Staff Moderator
2 answers

Cannot connect to One Drive Says not connected to internet, but is connected

Cannot connect to One Drive Says cannot connect to internet, but is connected

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-12T09:49:27.8233333+00:00
Barry White 0 Reputation points
commented 2026-06-15T14:49:16.1833333+00:00
Liora D 18,915 Reputation points Microsoft External Staff Moderator
1 answer

How tu bulk restore deleted files from OneDrive recycle bin

hi, incidentaly thousands of files were deleted from users onedrive folders. is there any possibility for bulk restore (all happened on same day within few hours) these files form recycle bin (first stage)? powershell script or something, because restore…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-01-29T14:50:32.3033333+00:00
AdminUser 0 Reputation points
commented 2026-06-13T17:18:40.0533333+00:00
mike_coreit3 0 Reputation points
2 answers

How to fix OneDrive sign-out and automatic start issue on client device.

The client environment is managed through Microsoft Azure and devices are enrolled in Microsoft Intune. We currently have a single end user experiencing an issue with Microsoft OneDrive. Unlike other users in the environment, OneDrive does not…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-11T20:31:09.2666667+00:00
Daniel E 0 Reputation points
commented 2026-06-12T20:59:23.0233333+00:00
Kai-L 18,725 Reputation points Microsoft External Staff Moderator
1 answer

How to move personal microsoft 365 data to invited microsoft 365 business account

I have a longstanding MS365 personal account. I have received invitation to join a MS365 business account. How do ensure stored information is not lost

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-11T20:43:22.1866667+00:00
JimPuffer-6705 0 Reputation points
commented 2026-06-12T19:13:50.44+00:00
Ryan-N 15,470 Reputation points Microsoft External Staff Moderator
1 answer

Onedrive Sinc Problem

Hello everyone I have probem ) A specific person in the organization owns specific folders that are shared with different users, with these users there are specific files in this folder that OneDrive writes that cannot be synchronized (I will attach a…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-11T11:23:33.09+00:00
Giorgi Bebiashvili 0 Reputation points
commented 2026-06-12T13:40:36.4766667+00:00
Liora D 18,915 Reputation points Microsoft External Staff Moderator
2 answers

Review Changes notification bar OneDrive Word

When working on a Word document in Office 365 an orange bar periodically appears requiring approval of tracked changes. Tracked changes is turned off. Clicking the X on the orange bar clears the warning without tracking changes. It may have something to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-10T12:40:14.8166667+00:00
Mark Henricks 0 Reputation points
commented 2026-06-11T14:31:49.9333333+00:00
Anonymous
4 answers

How can I delete files from my OneDrive

My OneDrive is full. I cannot delete any file from my OneDrive. It is showing "couldn't update some of recent change"

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-05T19:37:23.3933333+00:00
Islam, Md Z 0 Reputation points
commented 2026-06-11T11:31:57.92+00:00
Tamara-Hu 17,955 Reputation points Microsoft External Staff Moderator
1 answer

2 step verification connected to employee who has since left business and unable to contact

Hello, We have been locked out of our Onedrive account. We only have the login details/ password but not access to the phone connected to the two step verification. This is unfortunately affecting our business and we are wondering if there is anyway…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-09T14:34:39.3366667+00:00
Peter Wilkinson 0 Reputation points
edited an answer 2026-06-09T15:36:41.88+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

I accidentally moved all of my files from my hard drive on Windows11 to Microsoft OneDrive. How do I get those back onto my hard drive. There is no "files on demand" option.

I accidentally moved all of my files from my hard drive on Windows11 to Microsoft OneDrive. How do I get those back onto my hard drive. There is no "files on demand" option.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-15T21:25:54.6333333+00:00
Renee JG Arnold 20 Reputation points
commented 2026-06-06T21:25:45.02+00:00
Peter Cook 0 Reputation points
1 answer

ONE DRIVE customer complaints on lost files and case closed even though I asked them not to they ignored me and closed my case

ONE DRIVE customer complaints on lost files/Pictures held for years and you archived them and now my case closed even though I asked them not to they ignored me and closed my case. You cannot just archive my files then close my case. You lost my files…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-05T08:33:36.1733333+00:00
Gregory York 0 Reputation points
commented 2026-06-05T13:34:50.2833333+00:00
Rayyan Fawad 1,075 Reputation points
2 answers

Invalid Request when Add shortcut to OneDrive from SharePoint

Recently, we have observed that an increasing number of users in our company are using the "Add shortcut to OneDrive" button in SharePoint Online. However, many of them encounter an "Invalid Request" error without any clear reason. We…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-29T14:06:21.4966667+00:00
Lee, Rosy 0 Reputation points
edited a comment 2026-06-04T19:56:31.9166667+00:00
Ian-Ng 14,145 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive for business will not install to the file folder

I keep getting a error message when I try to install my work OneDrive to file folder on this system. On my previous system, I didn't have an issue

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-02T16:08:45.76+00:00
Bryant McClary 0 Reputation points
commented 2026-06-03T19:55:07.7433333+00:00
Kai-L 18,725 Reputation points Microsoft External Staff Moderator
3 answers

My onedrive subscription is no longer active. Need help in recovering my file temporary.

My onedrive subscription is no longer active. Is there a way if I can get a temporary access to the drive to backup my file? Appreciate that.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-01T02:09:48.8233333+00:00
kk 0 Reputation points
answered 2026-06-03T03:17:46.64+00:00
EmilyS_726 27,215 Reputation points Volunteer Moderator
2 answers

OneDrive site blocked with "Access Denied – Acceptable Use Policy" Need unblock / investigation

OneDrive site blocked with "Access Denied – Acceptable Use Policy" Need unblock / investigation

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-01T21:58:57.2833333+00:00
Nebojša R 0 Reputation points
edited an answer 2026-06-02T15:33:09.3033333+00:00
Anonymous
2 answers

Is OneDrive data will be available? Office 365 Business Basic License, but have only enabled Exchange Online (Plan 1) ?

Hello Team, In our tenant, users are assigned Microsoft 365 Business Basic licenses. However, in Licenses and apps, we have enabled only Exchange Online (Plan 1) and disabled all other services, including OneDrive for Business. We would like to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-01T08:45:17.76+00:00
Prasanth Pyla 0 Reputation points
commented 2026-06-02T14:45:43.8066667+00:00
Liora D 18,915 Reputation points Microsoft External Staff Moderator