7,000 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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1 answer One of the answers was accepted by the question author.

OneDrive Ghost/Orphaned Files – Metadata Corruption Escalation Request

Hello, In my OneDrive folder, there are several files that are completely inaccessible. They appear in the cloud but cannot be opened, downloaded, or deleted. These items behave like ghost/orphaned files — ownerless and unauthorized. I have already tried…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-17T10:59:31.1033333+00:00
NPLGlitcherPatcher 270 Reputation points
accepted 2026-07-16T13:57:27.55+00:00
NPLGlitcherPatcher 270 Reputation points
1 answer

DATA RECOVERY

My Microsoft 365 business subscription expired due to a missed payment. The tenant was eventually marked as deleted. I have now reactivated the subscription, but all my data appears to be missing. Is there any possibility of recovering my OneDrive,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-16T10:21:14.8133333+00:00
Tuyết Nhung 0 Reputation points
edited an answer 2026-07-16T11:15:44.3333333+00:00
Vergil-V 16,630 Reputation points Microsoft External Staff Moderator
1 answer

Login to my business account jus keeps failing

I have changed nothing on my machine. I have two MS login accounts on the same machine, a personal and a business one. The personal one works fine. The business one has stopped logging in. I go through the process of trying to log in, and it just…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-10T08:58:00.1133333+00:00
Selvyn Wright 0 Reputation points
edited an answer 2026-07-16T07:03:57.35+00:00
Jayden-P 25,355 Reputation points Microsoft External Staff Moderator
1 answer

(BUG) File Explorer resets rename text selection when a background OneDrive sync completes

Description: When renaming a file in a OneDrive (both Personal OneDrive and OneDrive for Business) synced directory, the text selection state is unexpectedly reset (highlighting the entire filename again) if another file in the same directory finishes…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-15T03:53:35.88+00:00
Sonny Su 0 Reputation points
commented 2026-07-15T23:54:41.1566667+00:00
Sophie N 17,495 Reputation points Microsoft External Staff Moderator
1 answer

Sharepoint path lentgh causing issues in Microsoft Word

We have a large Sharepoint where we break down multiple sections. When syncing data with One Drive on the local computer the full Sharepoint length is copied over also. When attempting to open a doc I am receiving an error . Cannot open with over 259…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-15T21:14:02.9466667+00:00
Darius Cargill 0 Reputation points
edited an answer 2026-07-15T21:58:08.11+00:00
Marcin Policht 96,670 Reputation points MVP Volunteer Moderator
2 answers

KB5094126- OneDrive folder located in File Explorer is there but does nothing

Good Afternoon, I've tried to looking for a solution and attempted several things but nothing seems to work. Once KB5094126 is installed, it breaks the ability to browse the OneDrive folder located in file explorer. If I move this domain joined PC to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-11T19:59:40.6833333+00:00
Cattie Nicholas 10 Reputation points
answered 2026-07-15T20:04:09.17+00:00
Patrick Vigneault 0 Reputation points
1 answer

OneDrive Status change

Hello, I have power automate workflow and in which I extract the content and save it in a file in one drive folder. One drive status is put as blue outline cloud once the flow has finished running. But. it doesn't change to right tick until I click the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-13T14:22:54.29+00:00
Kumar, Vikash 0 Reputation points
commented 2026-07-14T22:21:09.24+00:00
Ruby-N 12,815 Reputation points Microsoft External Staff Moderator
2 answers

Office 365 One Drive

I'm having issues with telling how much space I have in my one dirve and its not syncing across all devices. My web portal shows files that are not in my file folder on my pc

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-13T17:10:05.34+00:00
Andy V 0 Reputation points
edited an answer 2026-07-13T18:14:43.1366667+00:00
Bulldog 3,115 Reputation points
1 answer One of the answers was accepted by the question author.

OneDrive File Count Limit

Hello, I've seen older answers (https://support.microsoft.com/en-us/onedrive/restrictions-and-limitations-in-onedrive-and-sharepoint,https://learn.microsoft.com/en-us/answers/questions/5303869/understanding-onedrives-folder-capacity-limits) regarding…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-09T14:50:51.4966667+00:00
lqAW64YGTIUBSJF 20 Reputation points
accepted 2026-07-13T14:03:21.4566667+00:00
lqAW64YGTIUBSJF 20 Reputation points
1 answer

Non-profit (Charity) account Onedrive and email deleted by Microsoft

My Non-profit (Charity) account Onedrive and email got deleted by Microsoft. There was no notification to me. May I know why and how can I retrieve my data there?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-09T18:28:17.2633333+00:00
Li Wei Ong 0 Reputation points
commented 2026-07-12T20:29:31.7666667+00:00
Kai-L 15,550 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Folder Sorting Not Working Properly Despite Standardized Naming

I am experiencing an issue with OneDrive where the folders in my directory are not sorting correctly in alphabetical order, even though I have standardized the folder names and ensured the "Sort by Name" option is selected in ascending…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-30T03:44:19.3033333+00:00
Maki Co 0 Reputation points
commented 2026-07-11T00:38:44.0166667+00:00
Sophie N 17,495 Reputation points Microsoft External Staff Moderator
4 answers

OneDrive has become unusable. How to fix?

In the past few weeks OneDrive has become absolutely useless. It takes a minute to open a folder. I have tried all the suggested fixes. Start: 2025-08-14T07:17:10+0500 HOST: DNSChecker.org Loss% Snt Last Avg Best …

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-08-14T02:21:19.6033333+00:00
Doug Sooley 0 Reputation points
answered 2026-07-10T14:37:59.9933333+00:00
Franco Pignatelli 0 Reputation points
1 answer

File Share in OneDrive

How do I send a link to someone so they can add files and documents in OneDrive file share?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-08T14:13:44.1333333+00:00
Keeler, Nancy 0 Reputation points
commented 2026-07-09T23:11:51.1633333+00:00
Ruby-N 12,815 Reputation points Microsoft External Staff Moderator
2 answers

How to maintain Modified dates of files when downloading from OneDrive?

When I download files shared with me, Windows Explorer revises the Modified dates (and all other Date headings) to the current date of when I am extracting the files from the .zip file.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-08T17:50:13.8933333+00:00
Harley Pawley 0 Reputation points
commented 2026-07-09T15:32:06.38+00:00
Alexis-NG 17,730 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Combining M365 F3 and OneDrive for Business P1 for increased OneDrive capacity?

Hello, I have a F3 user that is currently capped at 2GB OneDrive capacity. I want to upgrade the capacity so we purchased a OneDrive for Business (P1) and added it to the user. In M365 admin it still says 2GB. Is it not possible to upgrade the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-11T11:59:35.0233333+00:00
Ola 25 Reputation points
commented 2026-07-09T04:59:24.6333333+00:00
Javaid Sofi 0 Reputation points
1 answer

Account Creation Blocked

I cannot create an account or sign in to OneDrive. It keeps saying Account Creation Blocked. Need to create Onedrive account with this work email. [Moderator note: Personally Identifiable Information removed] Please help unblock the IP address Moved…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-08T03:00:08.6333333+00:00
Thi Quynh Anh Phan 0 Reputation points
commented 2026-07-08T23:30:29.5966667+00:00
Jade Ng 13,735 Reputation points Microsoft External Staff Moderator
1 answer

Stop syncronizing OneDrive

I have added some folder for syncronisation, but the owner has made som of the parth and filenames too long. When I try to correct this according to the instructions: Open your OneDrive app and click the **gear icon** > **Settings**. Go to the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-07T18:15:54.68+00:00
Tue Hedegaard Madsen 0 Reputation points
commented 2026-07-08T21:09:32.8766667+00:00
Kai-L 15,550 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Office 365 User Business-- Onedrive Business Files NOT appearing in file explorer

I have a business with several Office365/OneDrive users. On all (except one) When logged into onedrive, Windows explorer (windows 11) Shows the Blue cloud icon for their personal stuff, and the Corporate building icon for their business…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-03T21:14:39.1766667+00:00
Bill Sherman 20 Reputation points
commented 2026-07-07T20:06:28.52+00:00
Kristen-L 14,820 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to find and sync files with long destination paths

So I’m uploading my last two years of work to one drive, about 280gb. I’ve run into an issue where several (I estimate hundreds) of the file destination paths are too long so they didn’t sync. Wondering what then best solution to finding these files…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-06T07:32:54.67+00:00
Louis Heath 20 Reputation points
commented 2026-07-07T13:01:02.95+00:00
Vergil-V 16,630 Reputation points Microsoft External Staff Moderator
1 answer

CAN'T FIND MY FILE AND THESE ARE ON OERSONAL ONE DRIVE WANT TO MOVE THEM TO OFFICCE ONEDRIVE

I have both a personal OneDrive account and a OneDrive for Business (Microsoft 365) account. At some point, my OneDrive for Business was signed out, and my personal OneDrive remained signed in. As a result, I unintentionally saved many of my files and…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-02T21:32:11.3366667+00:00
Ayesha Manzoor 0 Reputation points
commented 2026-07-06T22:42:58.81+00:00
Jay Tr 13,885 Reputation points Microsoft External Staff Moderator