10,441 questions
3 answers
How can I stop Outlook from automatically deleting emails from my inbox ...
How can I stop Outlook from automatically deleting emails from my inbox ... STOP DELETING MY EMAILS !!!!!!!!!!!!!!!!!!!! its LOST now !!!!!!!!!!!! i only have 3 emails from 2025 !!!!!!!!!!!!!!!!!!!!!!!!!!!! STOP DELETING MY EMAILS AND I NEED THEM BACK…
Outlook | Windows | New Outlook for Windows | For home
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 10%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
1 answer
Delivery failed - backscatter PLEASE HELP
Anyone who emails me receives a delivery failed message from a random email address despite it landing in my main inbox. My spam is full of them and it’s always from the same email. It looks like this: Delivery has failed to these recipients or…
Outlook | Outlook for mobile | Outlook for iOS | For home
2,433 questions
asked 2026-02-07T14:27:16.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Natasha H
0
Reputation points
answered 2026-02-07T14:27:28.4766667+00:00
Q&A Assist
3 answers
email signature
good day i am nstruggling to setup my email signature
Outlook | Windows | New Outlook for Windows | For home
10,441 questions
asked 2026-02-05T06:41:46.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
wayne anderson
0
Reputation points
commented 2026-02-07T14:27:16.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
2,990
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot add a different email account to my New Outlook. Cannot find version of Outlook
I have New Outlook for my hotmail email on Win 10 (which I have extended). Clicking on File does not bring full menu. Cannot see Add Account anywhere. Cannot find version of New Outlook. My Outlook looks deficient. Would like to send screenshots here to…
Outlook | Windows | New Outlook for Windows | For home
10,441 questions
asked 2026-02-07T13:40:35.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 43%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roddie Macpherson
0
Reputation points
answered 2026-02-07T14:25:32.6833333+00:00
Manoel Barros
17,240
Reputation points
Independent Advisor
3 answers
Recovery link for my email says it timed so I can't re set my password or email
Hacked email, went through the recovery process with Microsoft, Microsoft sends me a link to re set my password. They ask for the email I want to recover, I type my email and it says it red letters the link timed out and it does nothing else. Went back…
Outlook | Windows | Classic Outlook for Windows | For home
30,086 questions
asked 2026-02-05T16:04:01.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Curt Gerenda
0
Reputation points
commented 2026-02-07T14:21:23.5866667+00:00
Vikki-T
2,990
Reputation points Microsoft External Staff
Moderator
1 answer
MY EMAIL WAS HACKED AND I HAVE NOT BEEN ABLE TO RECOVER IT FOR 3 DAYS!
My email was hacked 3 days ago, my recovery email was deleted from my account, and the verification code being sent to my number is not working! I cannot access my email, i have completed the recovery form several times with no help. I keep going in…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-07T14:16:59.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Agnes Aduamoah
0
Reputation points
answered 2026-02-07T14:17:09.2666667+00:00
Q&A Assist
3 answers
One of the answers was accepted by the question author.
how do I get outlook to look like the 365 version
I just downloaded Microsoft Office Home 2024 version, and did not know that Outlook was not included. I downloaded another Outlook for Windows Classic, but it looks totally different than the one in 365. Is it called something different, and if so, how…
Outlook | Windows | Classic Outlook for Windows | For home
30,086 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Someone trying to get into my account
Hello everyone, lately ive been getting notifications that someone is trying to get into my email account no matter how many times i change my password he still keeps trying to hack my account. Is there a way to completely shutdown his attempts?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-07T13:35:56.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 93%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
F
0
Reputation points
answered 2026-02-07T14:09:08.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
32,040
Reputation points
Independent Advisor
1 answer
I can't add my AOL email account to Outlook. I have tried repeatedly following instructions and keep getting an error message.
I have followed the instructions below several times and still keep getting an error message when I try to add my AOL email to Outlook. It worked yesterday just fine (Nov. 1, 2025): AI-generated content This content was generated by artificial…
Outlook | Windows | Classic Outlook for Windows | For home
30,086 questions
asked 2025-11-02T19:44:29.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 2%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Cynthia R
0
Reputation points
commented 2026-02-07T14:08:04.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
LARRY LOVE
0
Reputation points
1 answer
******@purdueglobal.edu outlook wont let me send email?
Outlook is putting [****@purdueglobal.edu]** in red and not allowing me to send the email. What is happening?
Outlook | Windows | New Outlook for Windows | For education
asked 2026-02-07T14:06:58.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 4%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TJ
0
Reputation points
answered 2026-02-07T14:07:06.61+00:00
Q&A Assist
10 answers
my xbox account is being locked
and when i press to send code and i give my number each time it says it is not working at the moment try again late its been days its saying the same help me please. and i dont know why my account is banned
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-03T09:40:50.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 59%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
fried fring
0
Reputation points
answered 2026-02-07T13:58:33.43+00:00
fried fring
0
Reputation points
3 answers
Duplicate emails in sent files.
I use outlook on my iphone for two email accounts. The system is currently saving two sets of emails on my personal email account but only the normal one on the business email account. When I amend my personal email account not to save copies, it stops…
Outlook | Outlook for mobile | Outlook for iOS | For home
2,433 questions
asked 2026-02-05T19:42:18.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rosie Berry
0
Reputation points
commented 2026-02-07T13:50:59.9066667+00:00
Rosie Berry
0
Reputation points
2 answers
One of the answers was accepted by the question author.
I cannot log into my outlook email when going thru apple mail on my iMac
My credentials all work fine when logging in thru Safari or Edge; but when trying to add my outlook mail to iMac's email feature, outlook responds that it cannot verify my credentials?
Outlook | MacOS | New Outlook for Mac | For home
1,404 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
How do I input old outlook calendar into new outlook?
How do I input old outlook calendar into new outlook?
Outlook | Windows | New Outlook for Windows | For home
10,441 questions
asked 2026-02-03T21:49:01.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 68%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michael Kamimoto
0
Reputation points
answered 2026-02-07T13:33:32.3666667+00:00
Vikki-T
2,990
Reputation points Microsoft External Staff
Moderator
3 answers
My Microsoft account was stolen and they changed my email address
Recently, someone hacked into my Microsoft account and changed my email and removed my phone number from it. Yes, I can log in using the hacker's email and my changed password, but I can't change anything. When I want to enter security, I get a…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-17T21:51:49.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
dominik kurczyk
10
Reputation points
commented 2026-02-07T13:29:22.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 43%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
sachit sharma
0
Reputation points
3 answers
I am not receiving any emails
I got hacked back in December and I got my password changed, now since then I've not received any emails I think my emails are being sent somewhere else, this account is connected to almost everything I have
Outlook | Outlook for mobile | Outlook for Android | For home
1,851 questions
asked 2026-02-07T01:27:04.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Elijah Collins
0
Reputation points
answered 2026-02-07T13:11:29.2533333+00:00
Vikki-T
2,990
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Creating a free Outlook.com account "Press and hold the button." What button?
（PII deletion） What button should one "Press and hold..."
Outlook | Windows | New Outlook for Windows | For home
10,441 questions
asked 2026-02-06T15:11:49.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Sudduth
20
Reputation points
accepted 2026-02-07T12:58:35.3633333+00:00
John Sudduth
20
Reputation points
4 answers
CRITICAL: Account Recovery Failed - System Refusing Phone Number for Verification
Dear Microsoft Support Team, I am filing this formal complaint regarding a persistent lockout on my two accounts: <Mod remove PII> @outlook.com <Mod remove PII> @hotmail.com For over a week, I have been unable to access these accounts due…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-03T03:30:43.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 60%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nam Phan
0
Reputation points
commented 2026-02-07T12:55:59.0866667+00:00
Emmanuel Santana
36,445
Reputation points
Independent Advisor
3 answers
Outlook for Mac Will Not Send Mail; Cannot Add Account
Suddenly Outlook will not send emails. I have tried re entering account info, deleting account and restarting but when adding account I cannot actually press the "Add Account' button when all my info is entered. Everything is up to date, double…
Outlook | MacOS | Legacy Outlook for Mac | For home
4,588 questions
asked 2026-02-06T23:33:48.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
B Veghte
0
Reputation points
answered 2026-02-07T12:53:13.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Roger Reed
320
Reputation points
3 answers
Office Outlook Phone Number Is Wrong I Can't Receive Verification Code
Whenever I try to update my Microsoft password/phone number security information (https://mysignins.microsoft.com/security-info), I get this verification message for a phone number that I don't have access to (see the attached image). I signed up for…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-07-29T05:30:04.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Flight Madness
0
Reputation points
answered 2026-02-07T12:51:10.93+00:00
Roger Reed
320
Reputation points