11,739 questions
1 answer
How to set a HEX number for composing messages in Outlook
Hello I can't seem to set a HEX code for font colour in my Outlook settings. I can change it when composing an email but I would like to set it as a default colour. The only options I seem to have is a grid of 30 preset colours with no option for 'More…
Outlook | Windows | New Outlook for Windows | For business
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 92%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
1 answer
I cannot receive emails through my hotmail account form some senders. They see the error attached below
I can't receive some emails on my Hotmail account and my storage isn't full.
Outlook | Outlook for mobile | Outlook for iOS | For home
2,668 questions
asked 2026-04-15T11:09:35.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 73%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alya Terzioglu
0
Reputation points
answered 2026-04-15T11:48:59.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
164.8K
Reputation points
Independent Advisor
12 answers
All my contacts suddenly disappeared in Outlook 2021. How do I get them back?
Where can I find the file that contains all my contacts data. How do I restore it in Outlook 2021?
Outlook | Windows | New Outlook for Windows | For home
11,132 questions
asked 2026-03-27T23:06:46.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 43%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Candace Hodson
0
Reputation points
edited a comment 2026-04-15T11:39:03.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
3 answers
Outlook contacts not showing in "new" outlook
I have been using outlook for a few years on my laptop. I have 1.2026.317.100. About 6 months ago I switched to the "new" outlook. About 10 days ago, when I tried to open my contacts, I got the message "This doesn't look right". I…
Outlook | Windows | New Outlook for Windows | For home
11,132 questions
asked 2026-03-27T23:01:52.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kris Dhillon
20
Reputation points
recommended 2026-04-15T11:28:01.96+00:00
Ana M
0
Reputation points
Moderator
1 answer
old microsoft account
i need to find my microsoft account where i can get my old microsoft certificates * moved from [GroupMe › Direct messaging]
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-15T10:24:21.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 62%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
ION DUHS
0
Reputation points
answered 2026-04-15T11:13:19.9966667+00:00
Sumit D - IA
164.8K
Reputation points
Independent Advisor
1 answer
Is there a way to turn off the "New Editor" on Outlook for mac?
My outlook for mac (16.109) has a new editor for writing emails. This editor makes outlook unusable when writing non-English emails. I have to effectively write emails in Word now before pasting them in outlook. The main issue is that language detection…
Outlook | MacOS | New Outlook for Mac | For business
1,754 questions
asked 2026-04-13T12:54:53.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bart Mesuere
0
Reputation points
commented 2026-04-15T10:38:42.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
19,215
Reputation points Microsoft External Staff
Moderator
1 answer
Where to escalate data breach - Hacked Account - [Moderator Note: Personal Info Removed]
My Microsoft account that I used to sign in to both my physical devices, Xbox and Minecraft, has been compromised. I had 2FA enabled and can still see my account in the authenticator APP, if I click on review recent activity it tried to log in, then…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-14T15:55:21.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Charlie Seaman
0
Reputation points
commented 2026-04-15T10:37:31.0533333+00:00
Charlie Seaman
0
Reputation points
2 answers
DISPLAY NAME
In Outlook / Microsoft 365, we observe that recipient names are displayed in an abbreviated or formatted manner, for example: “To: Last, First name”, instead of showing the full email address (e.g. ******@company.com). We understand that this may be…
Outlook | Windows | Classic Outlook for Windows | For business
29,157 questions
asked 2026-04-15T08:03:06.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 76%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chen, Lina-LN
0
Reputation points
edited an answer 2026-04-15T10:18:01.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vergil-V
11,575
Reputation points Microsoft External Staff
Moderator
2 answers
How do I report multiple unauthorized sign-in attempts to my outlook account to Microsoft?
I keep getting notifications to approve sign-in to my email account on my phone. I did not activate nor authorize nor make them. This is getting too frequent now. Although I have 2FA authentication and even authenticator set up, it still makes me feel…
Outlook | Outlook for mobile | Outlook for Android | For home
2,030 questions
asked 2026-04-15T09:07:16.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 33%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Elizabeth Chee
0
Reputation points
answered 2026-04-15T09:42:03.48+00:00
DaveM121
864K
Reputation points
Independent Advisor
3 answers
Multiple users reported not able to download attachment ( pdf, word, excel ) from Outlook web app
Multiple users reported not able to download attachment ( pdf, word, excel ) from Outlook web app edge , chrome or any other browser .
Outlook | Web | Outlook on the web for business | Email
2,616 questions
asked 2026-04-11T05:47:32.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RobE
186
Reputation points
answered 2026-04-15T09:32:46.1033333+00:00
Hornblower409
7,125
Reputation points
3 answers
I am being BOMBARDED WITH SPAM, I need Microsoft to help me!
I am receiving TENS OF THOUSANDS of emails, my mailbox is full I need Microsoft support, why can't I call in to get help with this!?!!?!
Outlook | Web | Outlook.com | Email
7,909 questions
asked 2026-04-13T21:56:47.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Robert Buckmaster
0
Reputation points
answered 2026-04-15T09:24:51.27+00:00
Hornblower409
7,125
Reputation points
3 answers
Why do I keep getting locked out of Outlook when I have not exceeded the limits?
I am the class historian for Chickasha High School Class of 1968. I had 112 emails to send out. I sent out batches of 10 and waiting at least an hour between batches and still got blocked. I have been doing this for decades and now you believe I am a…
Outlook | Web | Outlook.com | Email
7,909 questions
asked 2026-04-14T01:35:01.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Howard Cook
0
Reputation points
commented 2026-04-15T09:16:48.79+00:00
Hornblower409
7,125
Reputation points
2 answers
Outlook doesnt recognize SMIME Certificate M365
Hello all, unfortunately Microsoft Support couldnt help me with this topic so, I hope to find a solution here. One of our Clients has M365 and uses Exchange online. We are their MSP. They recently got a SMIME Certificate, for sending mails with a…
Outlook | Windows | Classic Outlook for Windows | For business
29,157 questions
asked 2026-04-08T09:04:48.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roman Malyar
0
Reputation points
recommended 2026-04-15T09:05:51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
14,720
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook is suddenly not opening PDF file attachments
When I receive an email with a PDF attached, I can't open it or save it. It says to "try again later". This issue just started this morning. I have restarted Outlook several times, rebooted my laptop, cleared my cache of stored files and…
Outlook | Web | Outlook.com | Email
7,909 questions
asked 2026-04-09T18:45:44.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
HR Admin
5
Reputation points
commented 2026-04-15T08:57:23.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gabriella Liberati
0
Reputation points
2 answers
Can't access my email
I thought I set up my email properly from my domain but now I'm not getting any emails. This is my work email. I am also apparently logged Microsoft from my business domain and unable to get questions answered. How do I get someone to contact me? I need…
Outlook | Web | Outlook on the web for business | Sign in
asked 2026-04-13T11:42:24.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Erica Hedlund
0
Reputation points
edited a comment 2026-04-15T08:55:06.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
1,075
Reputation points
Independent Advisor
2 answers
Outlook.com - issues previewing and downloading attachments
I've been having issues with Outlook.com in the past two weeks, where when I click an attachment for preview, the preview window just shows up black (blank). After the black screen, I need to refresh my browser to even go back in and see the email…
Outlook | Web | Outlook.com | Email
7,909 questions
asked 2026-04-12T18:22:08.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Paul Jenkins
0
Reputation points
edited an answer 2026-04-15T08:53:55.03+00:00
Hornblower409
7,125
Reputation points
4 answers
Error message when going to outlook mail
Good morning, I have been getting an error lately when going to my outlook mail. Olk.exe - Entry point not found. I have gone on line and followed the instructions but it keeps coming back. So I removed outlook mail and reinstalled it. Thought it was…
Outlook | Windows | Classic Outlook for Windows | For home
31,270 questions
asked 2026-04-13T15:08:14.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Ed Berlad
125
Reputation points
edited an answer 2026-04-15T08:50:32.7466667+00:00
Hornblower409
7,125
Reputation points
2 answers
Unable to sign in
Keep getting repeated requests to change password.
Outlook | Web | Outlook.com | Email
7,909 questions
asked 2026-04-14T11:24:38.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 87%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
George Pappas
0
Reputation points
edited an answer 2026-04-15T08:28:10.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
9,105
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook Layout changes after send mail.
Dear Sir/Madam, I am currently working on solving a problem for a customer (unfortunately, I cannot mention any names due to privacy reasons). The problem is as follows: When the client sends an email, a different font appears after it has been sent.…
Outlook | MacOS | New Outlook for Mac | For business
1,754 questions
asked 2026-02-02T14:18:51.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 10%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dave Fokkema
0
Reputation points
commented 2026-04-15T08:27:09.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Adidza Tiebesl
60
Reputation points
4 answers
Suddenly cannot download any attachments from outlook.com
I am unable to download any attached files from my outlook.com account. I have 2 accounts one account is working fine and I have no problem downloading any attachments. The other account gives me an error message "Something went wrong with the…
Outlook | Web | Outlook.com | Email
7,909 questions
asked 2026-04-14T13:15:25.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 85%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MikeM
0
Reputation points
answered 2026-04-15T08:17:08.3066667+00:00
Hornblower409
7,125
Reputation points