31,263 questions
1 answer
Cannot view e-voucher in Outlook 2019 BUT can via Outlook live
I have Outlook 2019 and running windows 10. My default browser is Chrome. I have noticed that when I received an e-voucher from Aldi to my hotmail account, the preview pane shows no content i.e. However, when I sign into my hotmail account via Outlook…
Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-13T17:09:48.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Surfing69
35
Reputation points
answered 2026-04-13T17:10:07.43+00:00
Q&A Assist
2 answers
One of the answers was accepted by the question author.
Default All Day events in webcal URL feed as "Free"
By default, any all-day events I get in a subscribed (webcal URL) feed block my whole Outlook calendar as "Busy." Unfortunately, because these are feeds, I cannot manually change them from Busy to Free. Does Outlook have any options for…
Outlook | Web | Outlook.com | Calendar
2,727 questions
asked 2026-03-20T18:27:45.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Joe Johnson
30
Reputation points
commented 2026-04-13T17:09:27.19+00:00
Joe Johnson
30
Reputation points
2 answers
Hotmail account hacked
Hotmail account got hacked. I have reset my password with Microsoft and setup two step vertification process. All my emails are going to archive. Please advice
Outlook | Web | Outlook.com | Email
7,901 questions
asked 2026-04-13T16:26:59.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 35%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Carol Killian
5
Reputation points
answered 2026-04-13T17:04:21.7766667+00:00
John Jefferson Doyon
65,400
Reputation points
Independent Advisor
2 answers
installation of microsoft 365
need step by step instructions how to install outlook 365 on my new laptop
Outlook | Windows | Classic Outlook for Windows | For business
29,154 questions
asked 2026-04-13T15:01:26.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 32%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chuck Kamens
0
Reputation points
edited an answer 2026-04-13T16:59:58.5366667+00:00
Stefan Blom
337.7K
Reputation points MVP
Volunteer Moderator
2 answers
Hidden content notification
For the last few days I have been receiving notifications on my phone and when I unlock the notification disappears. Please someone help me to resolve this issue. Regards, Aquil
Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-12T17:05:46.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 1%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Aquilur Rahman
40
Reputation points
commented 2026-04-13T16:55:43.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
14,980
Reputation points Microsoft External Staff
Moderator
1 answer
What can you do when AI customer service is not helpful?
Is is possible to reach a human for customer service assistance? AI has not been able to address my issues or answer my questions.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-13T16:54:29.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
s b
0
Reputation points
answered 2026-04-13T16:54:37.4566667+00:00
Q&A Assist
0 answers
Can’t log in to outlook on new iPhone
I’ve just got a new iPhone and can’t log in to my outlook account. I’ve tried the various methods. It’s saying my password is incorrect (it isn’t). When I request a recovery code to be sent to my phone number it says that isn’t an option right now, and…
Outlook | Outlook for mobile | Outlook for iOS | For home
2,667 questions
asked 2026-04-13T16:34:34.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 19%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
Isabelle Douglas
0
Reputation points
asked 2026-04-13T16:34:34.26+00:00
Isabelle Douglas
0
Reputation points
2 answers
Can't add/edit Calendar, gets error message: "We couldn't save your calendar event."
We have a user that cannot add to or edit a Calendar they created. Get's the error message "Something went wrong" "We couldn't save your calendar event. Waiting a bit might help. Keep your calendar event open to try again…
Outlook | Windows | New Outlook for Windows | For business
11,735 questions
asked 2026-04-10T14:23:54.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Derrick Miles
0
Reputation points
commented 2026-04-13T16:27:45.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
9,975
Reputation points Microsoft External Staff
Moderator
1 answer
Cuente suspendida o bloqueada
Buenas tardes mi nombre es Laur Giraldo , desde hace aproximadamente 1 año y medio perdí por completo el acceso a mi único email que tenía hasta la fecha , me vencí de tanto intentar y esperar pero en este momento estoy en el reino unido en proceso de…
Outlook | Outlook for mobile | Outlook for iOS | For home
2,667 questions
asked 2026-04-13T15:34:16.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 20%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Laura juliana Giraldo
0
Reputation points
answered 2026-04-13T16:18:59.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alfredo Mendoza
26,670
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Error message when going to outlook mail
Good morning, I have been getting an error lately when going to my outlook mail. Olk.exe - Entry point not found. I have gone on line and followed the instructions but it keeps coming back. So I removed outlook mail and reinstalled it. Thought it was…
Outlook | Windows | Classic Outlook for Windows | For home
31,263 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
2 answers
I am currently experiencing this download issue as well. I see lots of questions but no answers.
Do we have a solution to this sudden download location anomoly? Mine seems to originate from Outlook because the Chrome setting is set to prompt for a download location. It does not. The attachment on the email pauses then says downloaded. However, I…
Outlook | Windows | Classic Outlook for Windows | For business
29,154 questions
asked 2026-04-10T17:36:59.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rodney Stouffer
0
Reputation points
commented 2026-04-13T16:09:35.2533333+00:00
Rodney Stouffer
0
Reputation points
2 answers
OWA service incident -user unable to download attachment Outlook web app error
Multiple users reported they are not able to download attachment on outlook web
Outlook | Web | Outlook on the web for business | Email
2,614 questions
asked 2026-04-11T13:22:44.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RobE
131
Reputation points
edited a comment 2026-04-13T16:04:22.8333333+00:00
Hornblower409
7,015
Reputation points
2 answers
Password not recognized at sign in
When signing in, I get the message that I've attempted to use an incorrect password too many times so I can't continue trying to sign in. This happens on the FIRST attempt with the CORRECT password. When I run the diagnostic test Microsoft offers, it…
Outlook | Web | Outlook.com | Email
7,901 questions
asked 2026-04-13T13:01:32.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kim
0
Reputation points
answered 2026-04-13T15:59:18.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
38,315
Reputation points
Independent Advisor
1 answer
Close original email after replying or forwarding in New Outlook
Where is the setting to close the original email after replying or forwarding. If you are used to this setting in the previous version, frustrating when you have to close the original every time. What would be the purpose of leaving this option out of…
Outlook | Windows | New Outlook for Windows | For business
11,735 questions
asked 2026-04-13T14:42:24.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
John Zybko
0
Reputation points
commented 2026-04-13T15:48:08.54+00:00
Alexis-NG
14,980
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to view email in a folder (Wedding planning!!)
Hi there, I am currently organising my wedding with only a few weeks left to go. My 'Wedding' folder is currently only displaying 3 emails, but I know there are more in here - for instance I can search for the hotel that I booked, and find the reciept…
Outlook | Web | Outlook.com | Email
7,901 questions
asked 2026-03-30T09:52:21.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 64%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexander Tavener
0
Reputation points
commented 2026-04-13T15:33:21.5766667+00:00
Hornblower409
7,015
Reputation points
2 answers
My email was hacked, and someone from your tech support dep set up dmarc to manage the spam mail
My email was hacked, and someone from your tech support dep set up dmarc to manage the spam mails I received (there were hundreds of them every day at that time). My business email address is linked to my website. Anyone would reach out to me from my…
Outlook | Web | Outlook on the web for business | Email
2,614 questions
asked 2026-04-11T15:08:32.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tamami Fujiwara
0
Reputation points
commented 2026-04-13T15:29:10.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
12,010
Reputation points Microsoft External Staff
Moderator
1 answer
Can't access other outlook account
I have another outlook account (my husbands) but I had to factory reset my computer and it wiped it off. I have managed to add my email back but not my husbands. I have filled the forms in but it asks for old passwords, I dont remember them and they were…
Outlook | Windows | New Outlook for Windows | For home
11,129 questions
asked 2026-04-09T13:37:50.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 80%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kim Barnes
0
Reputation points
commented 2026-04-13T15:22:24.7766667+00:00
Hornblower409
7,015
Reputation points
2 answers
Outlook 365 for Mac refuses to quit
I'm running Outlook 365 for Mac, version 16.107.2 on an M1 Macbook Pro running Mac OS Tahoe 26.4. I'm running the app in Legacy mode, as I need the functionality that smart folders and AppleScript support provide. I recently (within the last couple…
Outlook | MacOS | Legacy Outlook for Mac | For business
7,050 questions
asked 2026-04-01T17:10:02.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 93%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Adam Cohen
0
Reputation points
commented 2026-04-13T15:19:34.5566667+00:00
Vy Nguyen
9,975
Reputation points Microsoft External Staff
Moderator
2 answers
Sending and receiving emails is not working
My outgoing and incoming emails won't work. They come into shaw webmail, but won't come into my outlook
Outlook | Windows | Classic Outlook for Windows | For business
29,154 questions
asked 2026-04-10T18:05:51.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mike Duffy
0
Reputation points
commented 2026-04-13T15:14:47.1166667+00:00
Vy Nguyen
9,975
Reputation points Microsoft External Staff
Moderator
3 answers
hotmail account comprimised
Hi Team, I am writing to report a security concern regarding my account. It appears the account has been compromised, as I have observed multiple unauthorized login attempts originating from various geographic regions. I have already updated my password…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-13T03:48:54.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hannish Parayil Gopalakrishnan
0
Reputation points
answered 2026-04-13T15:11:05.63+00:00
EmilyS726
222.2K
Reputation points
Independent Advisor