165,622 questions with Outlook-related tags

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cant receive or send emails on outlook

i am not receiving emails on my hp laptop and i cant send emails on outlook

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-20T10:01:43.2533333+00:00
Margaret Herriot 0 Reputation points
answered 2026-07-20T10:45:47.8266667+00:00
Sumit D - IA 173.8K Reputation points Independent Advisor
2 answers

URGENT/IMPORTANT: Images not showing in Outlook for Mac after an update

No images are showing in Outlook, in the body or email signatures (my own or received emails) for New Outlook for Mac after an update; it was working fine until a recent Microsoft update. If I switch to legacy Outlook for Mac, it all works fine with…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-07-17T18:26:25.0666667+00:00
JT 5 Reputation points
answered 2026-07-20T10:41:00.9733333+00:00
ROBERTO BOSCARO 0 Reputation points
1 answer

Recuperar Conta Outlook/Hotmail

Preciso URGENTEMENTE recuperar a minha conta Hotmail. Meu celular deu problema e, segundo o técnico, teve que trocar a memória. Sendo assim, não tive tempo de anotar as senhas do meu Hotmail e nem do email de recuperação. Então perdi fotos e momentos de…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-14T18:08:06.2833333+00:00
Narley Da Silva Neiva Júnior 0 Reputation points
answered 2026-07-20T10:34:13+00:00
Chloe-V 9,460 Reputation points Microsoft External Staff Moderator
1 answer

Account deleted email

I Am concerned as to how my microsoft account was working even when it was deleted and in the range of 60 days and as to why i did not receive any alerts about my account being deleted that i can revert so now my account is lost forever and i would like…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-19T23:42:51.2666667+00:00
Oregegano 0 Reputation points
edited the question 2026-07-20T10:11:03.69+00:00
Chloe-V 9,460 Reputation points Microsoft External Staff Moderator
1 answer

Shared inbox not automatically updating on each email.

The inbox on outlook in a shared folder is not increasing. The only way the inbox shows new emails is when you click on it. One person manages this and requires the count to increase, so they need to know the number of new messages.

Outlook | Web | Outlook on the web for business | Email
asked 2026-07-20T09:15:01.72+00:00
Jon Howlett 0 Reputation points
answered 2026-07-20T10:06:20.31+00:00
Tamara-Hu 17,675 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Message "La récupération du compte a été bloquée"

I manage a mailbox to communicate with about 200 people. From time to time, I need to send messages to some tenths of people. Since last Sunday, after sending a short text mail to about 50 addressees (hidden), I receive the message that my account (the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-17T08:57:14.1033333+00:00
Jean-Paul Colard 20 Reputation points
commented 2026-07-20T09:57:42.01+00:00
Ian-T 7,830 Reputation points Microsoft External Staff Moderator
2 answers

How to sync my outlook email address with Microsoft 365

i want to sync my existing email address to Microsoft 365 so data is synced and not stored locally, when i try it says account already added

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-17T04:54:48.16+00:00
Clive Tucker 25 Reputation points
edited a comment 2026-07-20T09:55:51.8766667+00:00
Ian-T 7,830 Reputation points Microsoft External Staff Moderator
0 answers

Since 4 days i cannot open my outlook mail anymore, but get a newly started outlook****.com instead.

I have a mail-account on Microsoft. Until last week I could access it (only via Webmail, another issue for a later moment). Now when i try top open the account, it opens another e-mail, which is based on another MS account. When i change the acoount to…

Outlook | Web | Outlook.com | Email
asked 2026-07-20T09:54:38.5266667+00:00
koen nuyttens 0 Reputation points
2 answers

Outlook email will NOT open

I am unable to get Outlook email to open. Have been unable to get it to send emails for some time. But the fact that it won't open isn't helping me to solve the other problem and makes it USELESS

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-17T02:29:47.9033333+00:00
Karen Waugh 0 Reputation points
answered 2026-07-20T09:47:03.2066667+00:00
Lyvera Solen 415 Reputation points
2 answers

Issue in setting up Forwarding my outlook email

Hi, I'm facing an issue while setting up forwarding for my Outlook emails to another email address. I go to Settings > Email > Forwarding and IMAP, enable forwarding, and enter the email address where I want to forward my emails. It shows as…

Outlook | Web | Outlook.com | Settings
asked 2026-07-18T15:13:18.7466667+00:00
Sukh Arora 0 Reputation points
commented 2026-07-20T09:42:06.3166667+00:00
Sukh Arora 0 Reputation points
3 answers

Categories on Calendar Invites Broken

Following up on this thread, since it was not addressed and continues to be an issue: https://learn.microsoft.com/en-us/answers/questions/4633152/new-outlook-calendar-invite-categories-not-applyin Here is the step-by-step failure scenario: In…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-24T15:41:18.5066667+00:00
Sometech Guy 0 Reputation points
edited a comment 2026-07-20T09:38:19.6433333+00:00
Janne-Maike Venis 0 Reputation points
2 answers

Log in on my email on cell phone locked

Last week my original cell phone fell into salt water and destroyed the motherboard in the phone. I received a replacement phone however I can not access my email ([Moderator Note: Personal Info Removed]@msn.com) on the phone. I believe I have a two…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-07-16T17:44:53.6833333+00:00
Jim Connolly 0 Reputation points
edited the question 2026-07-20T09:36:56.56+00:00
Chloe-V 9,460 Reputation points Microsoft External Staff Moderator
1 answer

Account rejecting incoming emails

outlook.com email address exists and I can sign in, but all incoming emails are rejected saying recipient does not exist. Sending to myself also bounces.

Outlook | Web | Outlook.com | Email
asked 2026-07-20T09:19:23.7833333+00:00
Mel 0 Reputation points
answered 2026-07-20T09:29:37.3266667+00:00
Sumit 43,841 Reputation points Volunteer Moderator
0 answers

Please give back my microsoft account

this is all the info i got from trying all sort of thin, my account have been hacked, and microsoft say it they cannot do anything, and i like , what the **** come on microsoft its your system bro, just check a few things and it will done. pls bro, i…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-20T05:06:15.5333333+00:00
Cid DD 0 Reputation points
edited the question 2026-07-20T09:23:41.2066667+00:00
Gérard Oomens 127.1K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Outlook for Mac does not display my inbox and folders page correctly.

I was using Outlook (Legacy version) for my MacBook today without any issues whatsoever. However, when I opened Outlook this evening, the placement of items on the screen showed large gaps between the top menu line (Home-Organize-Tools) and the toolbar…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-07-16T02:42:16+00:00
Donald Koliha 30 Reputation points
edited a comment 2026-07-20T09:23:31.1966667+00:00
Ian-T 7,830 Reputation points Microsoft External Staff Moderator
0 answers

How to Lodge a Power of Attorney to update my son's hotmail.

I have a Power of Attorney (POA) for my adult son. He no longer has access to his phone or hotmail account and I need to get access to his hotmail. He has given me his password but when I try to log in for him the 2FA sends a message to his phone (which…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-20T04:47:52.29+00:00
Michael Byrne 0 Reputation points
edited the question 2026-07-20T09:14:59.1+00:00
Gérard Oomens 127.1K Reputation points Volunteer Moderator
1 answer

how to change account phone number

i use 2 mail accounts, live and outlook. on pc, both linked. on laptop, both linked. on old phone ( samsung ), both linked. new phone ( honor ), only outlook. can't add live account because it has an old phone number for verification purposes. all i want…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-20T07:54:48.47+00:00
jeff martin 0 Reputation points
answered 2026-07-20T09:13:26.8633333+00:00
Quinn.HP 9,365 Reputation points Independent Advisor
1 answer

Unable to open .rpmsg emails in Classic Outlook

Hi everyone, We're experiencing an issue where multiple users cannot open .rpmsg (Rights Protected Message) emails in Classic Outlook. When users double-click the .rpmsg attachment, it redirects to Outlook on the Web, where the message opens…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-20T06:55:33.7633333+00:00
Balla Manoj Kumar 0 Reputation points
answered 2026-07-20T09:09:05.1766667+00:00
Gabriel-N 20,300 Reputation points Microsoft External Staff Moderator
3 answers

Add and Edit Contacts in New Outlook

New Outlook will not allow me to edit current contacts or add new contacts. How can I fix this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-19T19:00:07.8666667+00:00
Mike Martin 0 Reputation points
commented 2026-07-20T09:03:43.7666667+00:00
John Jefferson Doyon 79,200 Reputation points Independent Advisor
1 answer

template in outlook

how to create, save, and insert a template of words in outlook?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-19T17:43:37.9466667+00:00
arnie white 0 Reputation points
commented 2026-07-20T09:00:32.8333333+00:00
John Jefferson Doyon 79,200 Reputation points Independent Advisor