Confirming business identity to meet advertising transparency and compliance standards
Manager account closed after AIV failure - two contradictory support determinations on the same day, decision date withheld
I am requesting a human review of a manager account closure. Two Microsoft Advertising support representatives gave me directly contradictory determinations about the same account on the same day, and support has declined to provide the decision date…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Onboarding and Support Issues in Microsoft Advertising — Feedback and Suggested Fixes
As a (still early-stage) user of Microsoft Advertising, I need to flag several problems I ran into, both during the onboarding flow and while trying to resolve issues, and suggest fixes for them. When trying to create an account on Microsoft Advertising,…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Poor Microsoft Ads Support
Dear Microsoft Ads Team, When a new or small business signs up with an advertising platform, whether it is Microsoft Ads or Google Ads, one of the first things they notice is the promotional voucher being advertised to encourage new advertisers to…
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
Suspended Advertising Account – Request for Additional Manual Review
My Microsoft Advertising account was suspended, and my previous appeal was unsuccessful. I am requesting another manual review because I believe the suspension may have been made in error. My advertising campaign is for a legitimate travel guidance…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
Microsoft Ads suspends account for a legitimate business
I had a terrible experience with Microsoft Ads. I started an identity verification process, which was supposed to take a few days. They did not complete the review at all. When I pressed import campaign from Google Ads (Google is great btw), my account…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
Microsoft Advertising Account Suspended — Request for Manual Review
Hello Microsoft Advertising Support Team, Our Microsoft Advertising account has been suspended, and we are requesting a manual review. We have not intentionally violated any Microsoft Advertising policies. Our business information, website, products,…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
New account blocked before I could even use it ?
So I recently tried to sign up for a Bing and Ads account because I was hoping to use it to run some ads to get more business, yet my account immediately got suspended and blocked. The email even said for "egregious violations" which seems…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Trapped in Microsoft Ads Suspension Loop Due to Contradictory Support Agent Instructions
Hello, I am a new advertiser trapped in an automated suspension loop caused entirely by conflicting setup instructions from two different Microsoft Advertising support representatives. I need a human moderator or engineering support to review the case…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
Newly created account suspended for "Egregious Policy" hours after creation — no payment method or business address ever added, appeal upheld with no explanation
Nature of the issue: I created a new Microsoft Advertising account. Within hours of account creation — before I had added a business address or any payment method — the account was suspended for violation of the Microsoft Advertising Egregious Policy. At…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
about Microsoft AD
SA360とMicrosoft広告を連携している時に、gclidとmsclkidが同時に同じ値で付与されているのですが、 この状態でMicrosoft側にはClickidが正常に返るのかどうかをお伺いしたいです。
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
Manager account suspended (egregious policy) - appeal upheld; requesting human re-review after remediating the root cause
Hi - I'm hoping a Microsoft Advertising moderator can help route our case for a human re-review. We're L****** Ltd, an established link-management / URL-shortener SaaS (7 years, ~15,000 paying customers; marketing site l******). Our manager account…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
New Account Automated Suspension - Egregious Policy False Positive (Requesting Human Review)
Hello Microsoft Advertising Team and Forum Moderators, I am writing to request an urgent human review of my brand-new Microsoft Advertising account, which has been locked due to an automated "Egregious Policy Violation". I believe my account…
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
My account has been suspended and I don't know why
I created an account a few days ago and connected my new website to it. We sell cosmetics. I connected my Google merchant center account and waited for the content to be uploaded on Microsoft. Today I noticed that my accout has been suspended becaus it…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
Microsoft Ads account rejected and appeal unavailable
Good day, I have tried registering my business with Microsoft Ads, but unfortunately my account was suspended. I completed the appeal form and gave detail on the nature of my business. My suspension was still upheld for "Egregious Violations".…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
How to delete a Microsoft Ads account
My new Microsoft ads account was suspended. I appealed and it was denied. There is now no way to access my account to do anything. All I want to do now is delete my microsoft ads account completely, as I don't want my personal and financial information…
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
Clarification regarding "Qualified" columns
Hi, We are reviewing our integration with the Microsoft Advertising API, and have a question regarding the "Qualified" columns (such as AllConversionsQualified, ViewThroughConversionsQualified). In the documentation, it is stated that the…
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
Microsoft Ads Suspended Post-Verification + Ongoing Bing Webmaster Indexing Issues
For the past year, my domain has faced persistent indexation challenges within Bing Webmaster Tools. In an effort to resolve my visibility issues, I opened a Microsoft Advertising account. Although my identity and business documentation were successfully…
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
Bing Ads Wrongful Suspension
Hello, I run a web agency and recently attempted to set up a Microsoft Advertising account. My account was immediately suspended. Support indicated the suspension was due to my domain forwarding to a "House Painter" site. I explained that as…
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
Microsoft Advertising Account Suspended – Request for Policy Clarification on Similar Handicapping Content
Hello Microsoft Advertising team and moderators, My manager account DiceBreaker Books was suspended for "egregious violations" of the Terms of Use and policies. The appeal was upheld, but no specific examples were provided. I respect the…
Microsoft Advertising | Manage ads | Editorial policy guidance
Understanding and complying with Microsoft’s ad content and formatting rules
Business suspension
Hi i just opened an account with Microsoft advertising few months ago passed the verification successfully but after a month or 2 before even starting to adertise i got an email to complete my identification verification i started the process it asked me…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards