2,346 questions with Microsoft Advertising-related tags

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Microsoft Advertising MCP server returns empty tool list after successful OAuth (Claude, ChatGPT) — possible protected-resource metadata issue

The Microsoft Advertising MCP server authenticates successfully but exposes no tools in any MCP client I've tested. Setup followed the official guide at learn.microsoft.com/en-us/advertising/guides/mcp-setup?view=bingads-13. Environment Endpoint:…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

539 questions
asked 2026-09-14T15:54:52.18+00:00
Stefan Georgescu 0 Reputation points
recommended 2026-10-02T06:11:37.4966667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Account Suspended While Trying to Comply with First Strike Removal (Need Help/Escalation)

Hello Microsoft Advertising Community, I am looking for guidance or assistance from a moderator regarding a frustrating loop our account is stuck in. Here is the breakdown of what happened: Our account received a First Strike due to keywords flagged as…

Microsoft Advertising | Manage ads | Editorial policy guidance
asked 2026-10-01T13:37:59.7033333+00:00
SCFlights 0 Reputation points
commented 2026-10-01T20:10:36.7733333+00:00
SCFlights 0 Reputation points
1 answer

Request for API Access and Reporting Documentation

Hi team, We're looking to pull the following data from your system via API daily and hourly so the export is fully automated: Net Revenue by date and hour To set this up, could you please add [op@ap*r.com] as both a user in your system and an API…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

539 questions
asked 2026-09-29T13:17:14.32+00:00
Roni Katz 0 Reputation points
edited an answer 2026-09-30T16:29:08.2866667+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
1 answer

Verification in Progress

When I go into my Bing for Business account, it says "Verification in Progress". My only onption is to send verication by mail. I have done than and never received anything in the mail. The information that is in Basic Details is correct…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-09-30T15:00:06.94+00:00
Susan Franklin 0 Reputation points
answered 2026-09-30T16:24:58.7933333+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
3 answers

My Account (G****LC4) Suspended Without Reason Email id is r** ********@gmail.com

My Account (G**** ** **LC4) Suspended Without Reason just after creating ads. I did not violate Microsoft Policy. My account was verified. Microsoft review system have some error and no one want to resolve the issue. ** PII Removed **

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-29T08:12:08.5433333+00:00
Kavita Rani 0 Reputation points
answered 2026-09-30T05:02:14.3533333+00:00
Kavita Rani 0 Reputation points
0 answers

Suspended account: cannot change legal business name to my personal name to complete Advertiser Identity Verification

My ads account (number G** ** ** TJDM, manager account K** ** **6T73) was suspended shortly after creation. When signing up I entered the trade name "La Llave Renovable" as the legal business name, but I operate as a private individual (not a…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-29T18:56:03.7766667+00:00
LaLlave Renovable 0 Reputation points
edited the question 2026-09-29T19:18:51.48+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Session count and session timing inconsistency in dashboard

I noticed that 30 minutes ago, the session count was 6 and the latest session was at 12:56. Now, the session count is 15 and includes a session at 3:56 am, which was not visible earlier. Why was the 3:56 am session not shown before and why is it showing…

Microsoft Advertising | Reports | Reporting
asked 2026-09-29T11:27:10.66+00:00
Appers Cloud Services 0 Reputation points
answered 2026-09-29T11:47:37.4333333+00:00
Arshad Hussain 5 Reputation points
0 answers

Microsoft Ads Suspended

My ads have been suspended since August, there's no help from anyone. I have called countless times to agents who claim they will "help" and assure me they will get to the bottom of it and reinstate my account. Every time I get a followup email…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

445 questions
asked 2026-09-25T06:03:09.04+00:00
korey paar 0 Reputation points
1 answer

Opt out Microsoft audience ads

Hi Microsoft Advertising Support Team, I am currently running a Microsoft Search campaign for a B2B service targeting users in the United States. After approximately 60 hours of campaign activity, I analyzed the Website URL Report and observed that a…

Microsoft Advertising | Ad delivery | Audience placements
asked 2026-07-10T05:01:48.0766667+00:00
Ramprasad P S 0 Reputation points
commented 2026-09-23T22:32:00.2366667+00:00
Eagan Heath 0 Reputation points
1 answer

GetCustomer fails for a subset of accounts when resolving ClientEntityCustomerNumber for the ClientLink dual-ID requirement

Bing Ads API v13, Customer Management service, via the Bing Ads .NET SDK 13.0.28 using the REST endpoints. Production. We maintain a third-party Microsoft Advertising management tool. Our users connect their advertiser accounts to our manager account,…

Microsoft Advertising | Accounts, profiles, and login | Agency account management
asked 2026-09-17T14:49:00.67+00:00
Ashmit Mehta 5 Reputation points
edited a comment 2026-09-23T19:02:08.9333333+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
2 answers

How to add the payment method either the credit card or upi as both the ways are not accepted by the system

How to add the payment method either the credit card or upi as both the ways are not accepted by the system

Microsoft Advertising | Billing and payments | Payment methods
asked 2026-09-22T15:58:39.44+00:00
DANTu PADMANABHAM 0 Reputation points
edited an answer 2026-09-22T16:47:42.56+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
1 answer

Can not access my business profile

I noticed that information on Bing maps about my business is not accurate. I tried to use email I registered with to sign and system throws an error: "AADSTS500200: User account 'my business email here' is a personal Microsoft account. Personal…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-09-22T02:12:54.5133333+00:00
Dmitriy Bondarchuk 5 Reputation points
edited an answer 2026-09-22T07:59:32.56+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
1 answer

Formal complaint - wrongful suspension and inadequate support handling - Valtora Finance account

Hello, I am writing to make a formal complaint regarding the wrongful suspension of my Microsoft Advertising account (account name: Valtora Finance; registered to Valtora FZE; email: ******@gmail.com), and the way my support enquiry was handled. The…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-21T15:49:42.0366667+00:00
Ben Ac 0 Reputation points
answered 2026-09-21T16:50:34.6533333+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
1 answer

Appeal link redirects to blocked screen — no way to submit a second appeal

I need help finding an alternative way to submit an appeal, because the appeal links I was given do not work. Situation In July 2026 I created my first ever Microsoft Advertising manager account. I am the legal owner of the business and of the domain I…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-18T10:07:27.5666667+00:00
TitanADN 0 Reputation points
answered 2026-09-18T12:06:44.7033333+00:00
MS Advertising - Bruce 0 Reputation points Microsoft External Staff Moderator
0 answers

[Microsoft Advertising] Manager Account K******Z7T - System bug blocking 6-month re-appeal window (Requesting Escalation)

I recently set up a UK-based e-commerce store (DSJ Dog Designs) selling dog-themed canvas wall art and apparel. I created a Microsoft Advertising account and imported an active campaign from Google Ads, where my business is already fully verified and…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-16T15:14:03.34+00:00
Gary Docherty 0 Reputation points
edited the question 2026-09-16T16:10:17.5533333+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

How many times does the same sponsored advertisement have to come up while I'M scrolling?????

How many times does a sponsored advertisement have to come up while I'm scrolling MSN. Meaning, I don't see why an advertisement has to come up (the same one) over and over again... SHOULDN'T THERE BE A THRESHOLD FOR THAT WITHIN ADVERTISEMENT LAW?…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

445 questions
asked 2026-09-11T14:18:14.2166667+00:00
Chantus 0 Reputation points
answered 2026-09-11T16:33:57.24+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
0 answers

Onboarding and Support Issues in Microsoft Advertising — Feedback and Suggested Fixes

As a (still early-stage) user of Microsoft Advertising, I need to flag several problems I ran into, both during the onboarding flow and while trying to resolve issues, and suggest fixes for them. When trying to create an account on Microsoft Advertising,…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-09-08T07:37:29.05+00:00
Yuri Fonseca 0 Reputation points
edited the question 2026-09-11T01:37:14.0266667+00:00
Yuri Fonseca 0 Reputation points
2 answers

Microsoft Advertising account automatically rejected after Google Ads import – requesting manual review

I created my Microsoft Advertising account using the Google Ads import process. The account was automatically rejected during advertiser identity verification before I was able to resolve the business information. My business has valid registration…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-09-08T20:41:14.4133333+00:00
Jason P 0 Reputation points
edited an answer 2026-09-08T21:53:05.93+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Merchant Center Domain Rejected

This domain is disallowed due to violation of our policies. Please contact Support for further assistance. how to solve this error? ** PII Removed **

Microsoft Advertising | Microsoft Merchant Center | Store management
asked 2026-09-08T12:41:56.3266667+00:00
Anukrati Graphics 0 Reputation points
answered 2026-09-08T13:03:28.67+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

In China, can I directly register a Microsoft Advertising account to target a global audience, add funds, and receive tax invoices (fapiao) on my own?

I am the foreign trade promotion manager for a company based in Changzhou, Jiangsu, China. We hope to promote our foreign trade business globally through Microsoft Advertising. We have already registered an account, but we have not added funds yet. We…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

445 questions
asked 2026-09-03T04:05:07.22+00:00
龙 徐 20 Reputation points
accepted 2026-09-05T02:36:57.3966667+00:00
龙 徐 20 Reputation points