2,366 questions with Microsoft Advertising-related tags

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Sandbox Account Inactive - Unable to Use API

Hello, I have a Microsoft Advertising sandbox account that appears to be inactive/suspended. OAuth authentication works correctly, but all API calls (GetAccountsInfo, AddCampaigns) fail with Code 105: "account is inactive". Could…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

528 questions
asked 2026-02-07T19:41:34.0033333+00:00
Christopher Bichon 0 Reputation points
edited the question 2026-02-07T19:43:30.6166667+00:00
Christopher Bichon 0 Reputation points
1 answer

Account Suspended

I created a Microsoft Advertising account and imported campaigns from Google (which was likely a mistake). The account remained idle, and I did not add a payment method. A day later, I was asked to complete the account verification process. I submitted…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-02-06T16:35:47.2766667+00:00
Amritanshu Singh 0 Reputation points
commented 2026-02-06T16:38:04.6966667+00:00
Amritanshu Singh 0 Reputation points
1 answer One of the answers was accepted by the question author.

Pilot phase of the Conversion AP

Good day, We would like to participate in the pilot phase of the Conversion API. Therefore, we request an access token. Kind regards,

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

528 questions
asked 2026-02-03T15:37:35.5133333+00:00
Sven W. Andersen 60 Reputation points
edited the question 2026-02-04T07:20:33.66+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
2 answers

Unrecognized field in ImageAsset: "CroppingType"

Hi, we are using the latest version of the Microsoft/Bing Ads Java SDK. https://mvnrepository.com/artifact/com.microsoft.bingads/microsoft.bingads/13.0.26 Since last night, we are getting this…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

528 questions
asked 2026-02-03T15:53:23.5766667+00:00
dev-om 45 Reputation points
answered 2026-02-03T20:06:58.8133333+00:00
MS Advertising - John Mark 230 Reputation points Microsoft External Staff Moderator
3 answers

UK Financial Services-Überprüfungsanforderung

Warum muss ich als deutsches lokales Unternehmen den UK Financial Services Rechenschaft abgeben?

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-01-31T11:14:38.84+00:00
Frédéric Heinemann 0 Reputation points
answered 2026-02-03T08:48:10.3933333+00:00
MS Advertising - Vahid 260 Reputation points Microsoft External Staff Moderator
1 answer

Proposal Regarding a Rebate Incentive Policy for Microsoft Advertising Accounts

I am a corporate marketing and operations professional, and I use your platform to run advertising campaigns for our products. We invest significant amounts of money in these efforts. I would like to kindly request that you implement a rebate policy with…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-30T01:30:19.3366667+00:00
GuoQing Wang 0 Reputation points
answered 2026-01-30T01:53:24.2+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Sponsorship for F1 in school project

Hello, As the team leader of Auric Racers, a student team participating in the upcoming F1 in Schools competition, I am Kieara Chowdhary. We are reaching out to explore a possible sponsorship partnership with Microsoft. Microsoft's leadership in…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-28T07:34:39.8166667+00:00
Kieara Chowdhary 0 Reputation points
answered 2026-01-28T07:36:20.44+00:00
Q&A Assist
2 answers

Issues when mentioning URNs with special characters using LinkedIn API

Dear all, I am using the LinkedIn community management API to help me manage posting. I can successfully post new messages to LinkedIn, including images and mentions of people or companies. I followed the instructions on…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-26T20:45:42.28+00:00
Floris Ernst 10 Reputation points
answered 2026-01-27T18:54:12.35+00:00
Floris Ernst 10 Reputation points
1 answer

Creating Promotions for specific products

I would like step by step instruction on how to add promotions for specific products.

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-01-24T22:29:18.5333333+00:00
Brandon Watkins 0 Reputation points
edited an answer 2026-01-26T21:18:16.1633333+00:00
MS Advertising - John Mark 230 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Advertising

Az https://ads.microsoft.com/ azt üzeni hogy: Microsoft Advertising-fiókja fel lett függesztve. Hirdető identitás-ellenőrzési (AIV) állapota Sikertelen Töltse fel azt a dokumentációt, amely a vállalkozása és a tartománya közötti kapcsolatot…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-01-18T14:24:57.4166667+00:00
szthu 0 Reputation points
answered 2026-01-20T09:52:05.0533333+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
0 answers

Which Bing Ads report type returns all Performance Max ad metrics (search, display, etc.)?

Hi everyone, I’m working with the Bing Ads v13 SOAP API and pulling Performance Max campaign data. According to the official reporting documentation, Campaign Performance Report and Product Dimension Performance Max Report only return shopping-type…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

528 questions
asked 2025-05-22T18:35:40.56+00:00
AleksandrRumiantsev-1937 5 Reputation points
commented 2026-01-19T16:23:16.7633333+00:00
Kumar, Nikhil 0 Reputation points
4 answers

Include CMP in the list of supported vendors for MS Clarity

Hi community I reached out to MS support, and they suggested that I reach out here. Currently, there are only three Consent Manager Platforms listed on the page below, and I’d love to add TrustArc to that list, just like what the Microsoft UET site has…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

528 questions
asked 2025-10-02T18:19:34.5066667+00:00
haissam yebahi 0 Reputation points
commented 2026-01-16T16:17:02.77+00:00
haissam yebahi 0 Reputation points
2 answers

follow up to Email : {EA} Reminder Notice_B****** from Xandr Collections Team. How to solve?

Hi Team, Regarding email subject {EA} Reminder Notice_B**********, we’d like to clarify that all those invoices have been paid, but due to privacy, we can't attached the invoice file here. please reach me out via teams so we can clarify things, or…

Microsoft Advertising | Billing and payments | Payment methods
asked 2026-01-15T08:29:14.2133333+00:00
Yusuf - Luna Park Media Pte Ltd 0 Reputation points
answered 2026-01-15T11:29:45.0233333+00:00
MS Advertising - Vahid 260 Reputation points Microsoft External Staff Moderator
1 answer

Is it possible to extend limits for Microsoft Clarity API?

Hello! I apologize for the incorrect tag, but there is no tag for Microsoft Clarity in the list. We are a company and currently using Clarity on one of our sites to check the performance of traffic. The amount of traffic is planned to be quite big and we…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-08T10:15:00.0166667+00:00
Olga Gerasimova 0 Reputation points
commented 2026-01-15T11:26:10.7233333+00:00
MS Advertising - Marwa 0 Reputation points Microsoft External Staff Moderator
1 answer

Discrepancy Between LinkedIn Ads Click Counts and Microsoft Clarity Session Recordings

Issue Summary We are observing a significant discrepancy between LinkedIn Ads click counts and Microsoft Clarity session recordings on our WordPress landing page. LinkedIn Ads: High click volume but very low Clarity recordings. Google Ads: Clicks and…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-14T07:38:45.5533333+00:00
Venkatesh Rajagopal 0 Reputation points
answered 2026-01-15T10:51:54.1666667+00:00
MS Advertising - Marwa 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Delete Conversion goals in Microsoft Advertising

We want to completely reset our Microsoft Ads account. To do this, all conversion goals need to be deleted. But that doesn't seem to be possible. Or is it...?

Microsoft Advertising | Manage ads | Manage campaigns
asked 2026-01-15T09:04:16.5133333+00:00
Sven W. Andersen 60 Reputation points
accepted 2026-01-15T09:06:20.0533333+00:00
Sven W. Andersen 60 Reputation points
2 answers

Microsoft Ad Tracking/ Consent Mode

Since implementing the consent mode updates we're not picking up/ tracking any conversions in platform. Our UET tag also isn't recording any activity. We've tried multiple things to try and troubleshoot this/ start getting them to pull through but not…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-09T11:36:47.24+00:00
Joi 0 Reputation points
edited an answer 2026-01-09T13:14:25.42+00:00
MS Advertising - Dagmara 560 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Approved for free listings only because the merchant has blocked access to the catalog for paid listings

Hi, we realized that a lot of products are disapproved for this reason: Approved for free listings only because the merchant has blocked access to the catalog for paid listings. in italian Approvato solo per gli elenchi gratuiti perché l’operatore…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2025-07-15T13:25:55.56+00:00
Laura Cappelletti 20 Reputation points
commented 2026-01-09T06:22:33.8366667+00:00
SepetlelejonasMotsepa-1979 0 Reputation points
2 answers

How do I enable full page scrollable heat mapping on Microsoft Clarity?

Hello, I am trying to find MICROSOFT CLARITY q/a help. Looking to enable full scrollable full page heat mapping not just "above the fold". If you are able to point me in the direction I need to be in order to find that and enable it on my…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

411 questions
asked 2026-01-08T14:49:46.5466667+00:00
Jones, Gabrielle 0 Reputation points
answered 2026-01-08T18:12:46.2966667+00:00
Jones, Gabrielle 0 Reputation points
2 answers

I cannot set coversion target

ある日突然以下2点のコンバージョン目標とUETタグが自動的に設定されそれ以降コンバージョン目標が設定できなくなりました ・Auto Created Goal - リード フォームの送信 ・Auto Created Goal - 予約の確定 コンバージョン目標の設定を進めていくと、 「同じ目標カテゴリと UET タグを使用して、簡略化された目標と手動目標を作成することはできません。目標カテゴリごとに簡略化された目標を 1…

Microsoft Advertising | Manage ads | Ad targeting and exclusions
asked 2026-01-08T01:45:42.7533333+00:00
植田 誠 0 Reputation points
edited an answer 2026-01-08T10:25:44.2+00:00
MS Advertising - Dagmara 560 Reputation points Microsoft External Staff Moderator