2,964 questions with Microsoft Partner Center-related tags

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Custom visual license not recognized — visual approved on AppSource but not yet in gallery tab

Hi everyone, I have a custom visual that was submitted to AppSource, went through the review process, and got approved. Microsoft provided me with a direct link to the visual on the Marketplace. However, the visual is not yet visible in the "Get…

Microsoft Partner Center | Other
asked 2026-05-11T16:44:28.95+00:00
Daniel Abdel Sater 0 Reputation points
answered 2026-05-11T16:44:46.31+00:00
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0 answers

How do I contact Windows Store Developer Support?

I tried to sign up for an individual developer account at Microsoft today. Everything went well at first, went through the identity verification process, but when I access the Partner Center it appears confused. It thinks I'm an organization (although…

Microsoft Partner Center | Other
asked 2025-10-19T17:32:40.5266667+00:00
David Ball 0 Reputation points
commented 2026-05-11T03:04:15.78+00:00
Ajaykumar Appala 0 Reputation points
0 answers

How to retrieve the administrator account (Microsoft Entra ID)

I have registered a business account in the Partner Center using my personal account and have successfully passed the identity verification. However, I am encountering the following issues and urgently need assistance: Missing permissions: After logging…

Microsoft Partner Center | Other
asked 2026-05-11T02:45:49.4033333+00:00
yy hl 0 Reputation points
1 answer

What causes PEX-CatalogAvailabilityDataNotFound on a published in-app subscription Add-on?

A published Microsoft Store MSIX desktop app has an in-app subscription Add-on. Both the parent app and the Add-on show "In the Store" status in Partner Center. However:                                                                           …

Microsoft Partner Center | Other
asked 2026-05-10T02:00:21.9266667+00:00
Patrick Hamper 0 Reputation points
answered 2026-05-10T12:37:13.9833333+00:00
Somil Jain 395 Reputation points
1 answer

Manual Partner Center Activation Request - Xbox Insider (Level 8) - Belgrade Logistics

I am a long-term Xbox Insider (Level 8, 16 months). I am currently trying to onboard into the Windows & Xbox Developer program, but I am unable to provide the standard identity documentation at this time due to regional logistics in Belgrade. My…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

761 questions
asked 2026-05-08T21:54:58.1566667+00:00
VasilijeXS 0 Reputation points
answered 2026-05-08T21:55:09.71+00:00
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0 answers

Restricted from the Hardware Portal

We previously had access to the Hardware Center that allowed us to submit our signed drivers and get them signed by Microsoft. However it appears a change in legal information expectations caused our legal information to become correct, which in turn…

Microsoft Partner Center | Other
asked 2026-05-08T19:35:13.05+00:00
CommtechJosh 0 Reputation points
answered 2026-05-08T19:35:31.6566667+00:00
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1 answer

Unable to access to download GDK for Xbox development

Hello, I login to https://developer.microsoft.com/en-US/games/publish/id/gdk to download the Xbox GDK, it forwards me to login. when I try to login, it keeps indicating the account is personal. i registered, received seller id, signed the nda. I need to…

Microsoft Partner Center | Other
asked 2026-05-08T15:18:40.4533333+00:00
Mickayel Mkrtchian 0 Reputation points
commented 2026-05-08T18:22:47.35+00:00
Mickayel Mkrtchian 0 Reputation points
1 answer

What is the "Product Type" in Windows Hardware Compatibility Program (WHQL certification) for AI accelerator

Now I am doing WHQL certification, but I am confused on how to choose "Product Type" in Windows Hardware Compatibility Program. The device is an AI accelerator which connects to PC by M.2 interface. Notes: we can use this AI accelerator to do…

Microsoft Partner Center | Other
asked 2026-05-08T11:14:12.6133333+00:00
hanwei zhuang 0 Reputation points
answered 2026-05-08T11:14:28.37+00:00
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2 answers

Documentation Issue: Column misalignment in "cross generational / cross-gen gaming" row (Xbox Console Required Terminology)

In the "Xbox Console Required Terminology" table, the row for "cross generational / cross-gen gaming" appears to have a column misalignment. The Arabic column is missing an empty cell, which causes all subsequent language entries to…

Microsoft Partner Center | Other
asked 2026-05-08T04:15:57.99+00:00
Ikeda Tatsuya 0 Reputation points
answered 2026-05-08T04:35:17.44+00:00
Ikeda Tatsuya 0 Reputation points
1 answer

Unable to Upload EV Certificate/SignableFile.bin to the partner portal

We are a member of the hardware program and we are trying to upload the SignableFile.bin to the Manage Certificates section of the portal. We sign the file with the /fd SHA256 parameter with our EV Certificate. When we upload the file, we get a silent…

Microsoft Partner Center | Other
asked 2026-05-07T17:34:41.1333333+00:00
Michael Hansen 0 Reputation points
answered 2026-05-07T17:34:58.5566667+00:00
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1 answer

Exploring Strategic Collaboration Opportunities

To the Microsoft Türkiye Team, I am writing to you from (removed by Moderator) to propose a meeting to explore potential synergy and strategic collaboration models between our organizations. As a technology hub located adjacent to the Istanbul Financial…

Microsoft Partner Center | Other
asked 2026-05-07T10:06:52.0733333+00:00
Muhammet Talha Tokgöz 0 Reputation points
answered 2026-05-07T10:19:42.94+00:00
Gérard Oomens 122.3K Reputation points Volunteer Moderator
0 answers

Partner Center enrollment blocked - "Runs on Trust" - reference 715-123160 - requesting manual review

Our company is attempting to enroll in the Microsoft AI Cloud Partner Program (MAICPP) so we can complete Verified Publisher for our Entra app registration. After submitting the company details (DUNS-matched, primary contact = company director, all data…

Microsoft Partner Center | Other
asked 2026-05-07T07:58:12.3666667+00:00
BlueNexus 0 Reputation points
commented 2026-05-07T08:43:03.55+00:00
SunnysideUp 0 Reputation points
0 answers

how do i reserve an app name

How do i reserve an app name? After successfully registering as a developer, a button is presented but doesnt allow me to click it

Microsoft Partner Center | Other
asked 2026-05-07T02:24:34.35+00:00
Mark Sinclair 0 Reputation points
answered 2026-05-07T06:53:04.8466667+00:00
Jack Kristoff 0 Reputation points
0 answers

Partner Center Hardware Program: Workspace empty, cannot open support ticket because no workspace is selectable

Summary: My Hardware Program status has been stuck as "Active In" for several weeks. However, the Hardware workspace is completely empty. Because of this, I cannot open a support ticket directly in Partner Center, as the "Workspace"…

Microsoft Partner Center | Other
asked 2026-04-27T02:08:20.5566667+00:00
GT LIN 0 Reputation points
commented 2026-05-06T20:55:09.4166667+00:00
kuznetsov 0 Reputation points
1 answer

Azure Marketplace offer showing limited markets/regions

Hi, I created my marketplace offer via partner center and a plan to go along with it for a private offer. This is for a professional services offer to implement our software offering -…

Microsoft Partner Center | Other
asked 2026-05-06T16:57:08.1733333+00:00
Navin Sharma 0 Reputation points
answered 2026-05-06T16:59:04.27+00:00
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1 answer

3Ys subscriptions

Can I cancel a NCE 3 years subscription and if yes, in which cases? [Moved from Microsoft 365 and Office | Subscription, account, billing | Other | Other]

Microsoft Partner Center | Other
asked 2026-05-06T07:34:13.74+00:00
Giulia Mazzucchelli 0 Reputation points
edited the question 2026-05-06T07:44:08.9233333+00:00
Haytham-C 4,210 Reputation points Microsoft External Staff Moderator
1 answer

Driver submission rejected at Sign stage with BlockingDetectionFound (4001) - Submission ID 1152921505700974059

Hello Microsoft Hardware team and community, Our driver submission has been rejected at the Sign stage of the Hardware Dashboard pipeline with a non-retryable "BlockingDetectionFound" error. I am unable to file a formal support incident due to…

Microsoft Partner Center | Other
asked 2026-05-06T07:37:55.7333333+00:00
orangelabs 0 Reputation points
answered 2026-05-06T07:38:26.9733333+00:00
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1 answer

Hardware program is deactivated

My Partner Center account is verified, but Hardware program is deactivated and no workspace is available. I cannot create any support request. This is blocking driver submission.

Microsoft Partner Center | Other
asked 2026-05-06T00:38:27.9266667+00:00
bsko 0 Reputation points
answered 2026-05-06T00:38:40.31+00:00
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2 answers

Access restricted

CorrelationID: e8855d0a-4ae8-41dc-9700-029247dcdf09 Correlation Vector: EjbWUMnxmUWLUyu4.4 Date: 28 Apr 2026 04:04:44 +00:00

Microsoft Partner Center | Other
asked 2026-04-28T04:05:50.3+00:00
Abro 0 Reputation points
answered 2026-05-05T21:58:06.86+00:00
Abro 0 Reputation points
1 answer

Creating a GDAP relationship

when creating a gdap relationship, are the security groups created automatically based on Entra roles - or do they need to be added manually? Copilot seems to suggest they are created automatically but I'm doubtful.

Microsoft Partner Center | Other
asked 2026-05-05T13:26:01.86+00:00
Steve Barsamian 0 Reputation points
answered 2026-05-05T13:26:13.2966667+00:00
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