1,423 questions with Microsoft Teams | Microsoft Teams for business | Teams on mobile devices tags

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3 answers

Can't clear notifications icon on Teams App on iPhone and iPad

I get a lot of unsolicited chat requests on the Teams app on my iPhone and iPad. I block and delete them, but the notification icon stays present showing a large number of unopened requests. How do I clear these? None of these show up in the Teams app on…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-21T12:38:35.86+00:00
Bob Arrington 0 Reputation points
commented 2026-07-14T16:30:06.88+00:00
Roland Ambrosi 5 Reputation points
1 answer

"Open teams to continue getting notifications" for Samsung S24

I've recently started getting the "Open teams to continue getting notifications" and tried reinstalling the app + logging out then in. It gives me that notification at random times in both individual chats and team groups. I'll be able to see…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-13T13:11:14.68+00:00
Shun 0 Reputation points
commented 2026-07-14T13:36:41.57+00:00
Vergil-V 16,470 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Teams ask me to update the iphone system

I use the iphone. at the same time. i use the microsoft teams. but today the team ask me to update the iphone system. if not i can not use the teams. The iphone is old. it can not update. Why have the rule? Provious i can use the teams.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-13T08:05:30.57+00:00
Trend Fan 20 Reputation points
commented 2026-07-13T09:01:26.15+00:00
Liora D 18,050 Reputation points Microsoft External Staff Moderator
2 answers

Teams notifications broken on iphone showing incorrect number of notifications and not sending any notifications at all

Hi there, I have teams on my work desktop and on my iphone; the dekstop version is working normally but in the past month or two I no longer have a working teams account. When I receive a single message, the message will come through on my desktop but…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-06T22:08:35.6+00:00
Kayla Johnson 0 Reputation points
commented 2026-07-13T03:15:56.5633333+00:00
Vivian-HT 17,795 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Teams and Authenticator notifications discarded

Hi, I'm not receiving system notifications for new chat messages on Teams mobile, while Outlook email notifications work fine on the same device. Device: Samsung Galaxy A33 5G Teams version: 1416/1.0.0.2026123608 What I've already tried, with no…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-11T21:21:39.55+00:00
Antimo Corbingi 20 Reputation points
accepted 2026-07-12T00:37:03.2366667+00:00
Antimo Corbingi 20 Reputation points
5 answers

Microsoft Teams and Outlook cannot authenticate on mobile phone (android - Samsung Galaxy M52 5G)

Everything worked fine but after the last mandatory password change my mobile phone (Samsung Galaxy M52 5G) cannot log (authenticate) to teams nor outlook. It stays forever at a WHITE SCREEN. I can go back, use other accounts on teams. But not my work…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-06-17T14:37:06.02+00:00
Tomas Tupy 0 Reputation points
commented 2026-07-10T19:45:50.7833333+00:00
Alexis-NG 17,560 Reputation points Microsoft External Staff Moderator
1 answer

Teams and authenticator app issue

When trying to sign in to Teams on my phone, it automatically sends me to the authenticator app to approve the sign in request, but the problem with this is that is says on the authenticator app - "open your authenticator app and approve the…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-08T09:08:21.6433333+00:00
commented 2026-07-09T14:11:44.38+00:00
Henry-N 15,810 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Open Attached PDF File on Android Teams Approval

Attachment on approval can't be opened on Android. Touching the attachment on iPhone opens up a pop-up window allowing to select where to save or send the file. Clicking the area marked with red line does nothing. Holding the touch simply highlights…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-07-01T19:21:01.2666667+00:00
David Lee 0 Reputation points
commented 2026-07-02T22:10:03.2766667+00:00
Jay Tr 13,715 Reputation points Microsoft External Staff Moderator
3 answers

Teams Microsoft login issue

When login in to teams and enter password I have this error. I have cleared cache, reinstalled and rebooted phone with no success and same problem. Never had problem until about 1 week ago. Correlation Id: [Moderator note: personal info…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-08T12:04:04.7533333+00:00
GM47 0 Reputation points
commented 2026-06-29T14:46:23.7333333+00:00
Jess-Q 12,510 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Ever since the latest update Teams app on Android goes into a login Loop even though it works on PC

I have a big problem, I can't login to my Teams app on my Android for my work. I updated the app on Tuesday night, went to sleep, woke up trying check my e-mail on this account, and got kicked out of my outlook account and Teams app it seems. Took…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-06-25T02:11:46.81+00:00
Robin Johansson 20 Reputation points
commented 2026-06-26T00:57:34.9733333+00:00
Huy-K 13,550 Reputation points Microsoft External Staff Moderator
3 answers

Cant sign in teams on mobile

Cant authenticate teams on my phone because teams automatically goes to authenticator app where I sign in and then asks me to insert X number on authenticator but it is still in authenticator and when I go back to teams it just cancels the request.…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-28T05:01:38.6666667+00:00
Clara Radrizzani 0 Reputation points
edited an answer 2026-06-25T03:09:07.5866667+00:00
Clara Radrizzani 0 Reputation points
2 answers

Teams App - Loading Issues (Android)

For over a year, the app has steadily decreased in quality and usability to the point now it is pretty much unusable. I have done everything possible to absolutely no avail. The issue: Messages stop updating in Teams, in turn I don't get notifications,…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-04T02:58:52.9466667+00:00
Liza 15 Reputation points
commented 2026-06-23T02:22:59.8433333+00:00
Jade Ng 13,570 Reputation points Microsoft External Staff Moderator
2 answers

All employees not receiving notifications for all channels via mobile device

Starting around three weeks ago suddenly all of our employees in our dept stopped receiving notifications for all of our channels via mobile devices. We have all notifications turned on and it’s across the board. Individual chats are the only thing we…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-06-16T12:53:48.2066667+00:00
Karner, Jessica 0 Reputation points
edited an answer 2026-06-16T14:19:09.6033333+00:00
Jess-Q 12,510 Reputation points Microsoft External Staff Moderator
1 answer

Cannot make an outbound Teams call using Android Auto. The call disconnects immediately. It works in one car, but not the other car.

I use MS Teams on a daily basis and can usually make outbound Team calls using my Laptop. But when I use 1 of my 2 cars, I cannot make an outbound teams call. The call disconnects immediately. Its becoming a disruptive tool rather than a useful tool,…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-12-19T00:11:34.8366667+00:00
Comtrendz 5 Reputation points
commented 2026-06-15T11:12:36.8466667+00:00
Maciej Kiciński 0 Reputation points
3 answers

can't open assignments in Teams on iPad

We are having trouble accessing Teams assignments on iPad. When a student or teacher accesses assignments, the following message appears:"Almost there!We need to request additional permissions. You only need to do this once for…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-05-26T19:02:28.5833333+00:00
RAFAEL FERREIRA BERNARDI 10 Reputation points
commented 2026-06-11T12:38:47.7433333+00:00
RAFAEL FERREIRA BERNARDI 10 Reputation points
3 answers

LE Audio-enabled Bluetooth headset has no incoming audio in Teams calls on Samsung Galaxy S24

[Moderator note: Personally Identifiable Information removed] Feedback Body: Hello Microsoft Teams Support Team, I am writing to report an audio issue I am experiencing with Microsoft Teams on my Samsung Galaxy S24. Environment details: Device: Samsung…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-06-09T10:06:54.7233333+00:00
Walker Liu 0 Reputation points
answered 2026-06-09T14:45:14.33+00:00
Henry-N 15,810 Reputation points Microsoft External Staff Moderator
2 answers

AADSTS50020 / Organization recently migrated from GoDaddy to M365 - Issue with Teams/Outlook Mobile Apop

I am having this same issue with Teams. We originally signed up for Microsoft services through GoDaddy before later transitioning fully to Microsoft 365 / Microsoft Entra ID directly under our organization tenant. Since the transition, we have…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-05-27T22:46:29.2633333+00:00
Mickala Barker 0 Reputation points
commented 2026-06-03T04:18:49.3+00:00
Jade Ng 13,570 Reputation points Microsoft External Staff Moderator
1 answer

Getting error while opening Power BI in Teams Mobile app

Getting error while opening Power BI in Teams Mobile app It says You don't have access to view this page. But it works fine in Desktop

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-05-29T18:27:31.5633333+00:00
Kawaljit Singh 0 Reputation points
answered 2026-05-30T08:00:16.0766667+00:00
Demi-N 19,240 Reputation points Microsoft External Staff Moderator
2 answers

Getting an incorrect notification count on your mobile device

Microsoft notes at the bottom of this page that this is under investigation, but I was curious if there was any traction on it? It's becoming more noticeable to end users: Getting an incorrect notification count on your mobile device This is a known…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-05-28T18:19:14.1766667+00:00
Thoms, Steve 0 Reputation points
answered 2026-05-28T18:48:08.15+00:00
Ryan-N 14,235 Reputation points Microsoft External Staff Moderator
3 answers

"Something went wrong 4oggx"

I am faceing issue with below message on Samsung device for Teams/Outlook. "Something went wrong 4oggx" Device is properly registered on Microsoft company portal. Microsoft Authenticator working but above 2 apps giving same error message…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-06T14:49:22.7333333+00:00
Sagar Jade 0 Reputation points
commented 2026-05-28T06:49:44.3233333+00:00
Oluwatoyin Bodunde 0 Reputation points