42,746 questions
1 answer
how to fix my sound i tried everything it wont work
how to fix my sound i tried everything it wont work
Windows for home | Windows 10 | Performance and system failures
asked 2026-07-17T11:47:16.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2%3C/text%3E%3C/svg%3E)
25CCampbell
0
Reputation points
answered 2026-07-17T11:47:51.1066667+00:00
25CCampbell
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Paper size change.
Cannot change paper size on my HP laptop, help please.
Windows for home | Windows 11 | Devices and drivers
23,639 questions
asked 2026-07-16T12:41:44.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Cracknell
20
Reputation points
accepted 2026-07-17T11:40:19.81+00:00
David Cracknell
20
Reputation points
2 answers
BitLocker recovery on my Lenovo laptop
i am at the BitLocker screen unable to enter the recovery key# keyboard not working can i speak with support for guidance
Windows for home | Other | Recovery and backup
605 questions
asked 2026-05-26T17:26:33.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jim Aponte
0
Reputation points
commented 2026-07-17T11:38:32.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 2%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Terry Clifton
0
Reputation points
1 answer
Asking for product key
Hi Team I have replaced mother baord post we ahve activated windows but now its asking for actiovation key kindly help
Windows for home | Windows 11 | Licensing and activation
4,990 questions
asked 2026-07-17T10:54:31.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 66%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Afrid A
0
Reputation points
answered 2026-07-17T11:29:50.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
78,765
Reputation points
Independent Advisor
3 answers
Get a refund
I was recently charged for a PC Game Pass subscription (yesterday) due to auto-renewal. I did not intend to continue the subscription, and the payment was made without my consent. Is there any way to cancel it and get a refund?
Windows for home | Windows 11 | Gaming
5,132 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
0 answers
Im trying to install Windows 11 repair version, but no matter what i do it keeps failing, please help!
Windows for home | Windows 11 | Windows update
15,171 questions
asked 2026-07-17T11:20:02.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Carter Williams
0
Reputation points
asked 2026-07-17T11:20:02.4933333+00:00
Carter Williams
0
Reputation points
1 answer
New Dashboard poblem
New dashboard is frozen. Will not open. How do I fix this problem.
Windows for home | Windows 10 | Performance and system failures
42,746 questions
asked 2026-07-17T10:18:06.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gail Klean1
0
Reputation points
answered 2026-07-17T11:13:24.0633333+00:00
John Jefferson Doyon
78,765
Reputation points
Independent Advisor
1 answer
Cant Download Any Apps On The Microsoft Store
Everytime i try to install an app it gives me a error code saying something went wrong and then says we are aware of this issue try again later. Ive already tried fixing it and its not working. …
Windows for home | Windows 11 | Apps
2,244 questions
asked 2026-07-17T10:20:30.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Cooper
0
Reputation points
answered 2026-07-17T11:09:08.81+00:00
Gunasekar N
72,565
Reputation points
Independent Advisor
1 answer
Logging in using email that is no longer valid
I cannot access an old PC running windows as the email address associated with the pc is no longer valid
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-07-17T09:35:57.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 63%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tim Richards
0
Reputation points
answered 2026-07-17T10:36:43.02+00:00
Gunasekar N
72,565
Reputation points
Independent Advisor
5 answers
Network shares stop working
I work with different offices/clients. None of them are on a domain, just workgroups. Since early this year, I've had issues with workstations losing network connectivity to shared folders. Sometimes it's because Network Discovery just decides to…
Windows for home | Windows 11 | Files, folders, and storage
11,503 questions
asked 2025-12-04T00:17:55.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CTrey
30
Reputation points
answered 2026-07-17T10:34:50.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 60%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Adrian Womack
0
Reputation points
6 answers
PAINT stopped working (today) and will neither uninstall or re-install (Windows 11 up to date)
I use PAINT daily and today ... while I was using it ... the window closed ... and when I tried to reopen it ... it would not reopen I searched for solutions and decided to uninstall and reinstall ... as there are no permanent setting that will need…
Windows for home | Windows 11 | Apps
2,244 questions
asked 2026-07-14T15:58:12.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 90%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kevin Cook
0
Reputation points
edited a comment 2026-07-17T10:28:35.2166667+00:00
Kevin Cook
0
Reputation points
2 answers
how to fix error when selecting standard USB scanning device driver in ARM64 SURFACE 11 PRO
I have a older film scanning device. Last year I successfully used this old Minolta film scanner with my Surface 11 PRO, by updating a driver and select the MS USB scanning device driver. Today, however the device manager gives me an error:…
Windows for home | Windows 11 | Devices and drivers
23,639 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
1 answer
cannot sign into xbox
Solitaire will not sign in to xbox. Running win 11 on hp elitebook
Windows for home | Windows 11 | Apps
2,244 questions
asked 2026-07-16T15:46:04.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Ken Hurley
0
Reputation points
commented 2026-07-17T10:17:05.5933333+00:00
Ken Hurley
0
Reputation points
5 answers
Systeem tray icons disappeared (time, date, network, volume etc) after KB5094126 update
Windows 11 system tray icons missing after cumulative update KB5094126 I am troubleshooting a Windows 11 PC where the system tray area on the bottom-right side of the taskbar has disappeared. The following items are no longer visible in the…
Windows for home | Windows 11 | Windows update
15,171 questions
asked 2026-06-21T08:47:50.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 85%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sonja Morbé
20
Reputation points
commented 2026-07-17T10:17:03.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
M C
0
Reputation points
1 answer
Not receiving log in emails
Hi, I've changed my email address for my Windows account and now I'm not able to log in using email. I'm not receiving the mails at all for any of my mail accounts. Seem like both mails are verified in the account, stil no mails. Changed from gmail og…
Windows for home | Windows 11 | Accounts, profiles, and login
9,566 questions
asked 2026-07-17T08:26:06.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kyrre Solberg
0
Reputation points
answered 2026-07-17T09:48:56.6333333+00:00
Emmanuel Santana
39,745
Reputation points
Independent Advisor
1 answer
wrong location ,wrong name
Have had account problems did a find my computer on your app and it showed up in California a place ive never been and last night a lenovo soport the tech. had initials on tyhe screen when i typed remarks that were not mine told the tech person about it…
Windows for home | Windows 11 | Accounts, profiles, and login
9,566 questions
asked 2026-07-16T02:32:12.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 97%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chad Reinhart
0
Reputation points
commented 2026-07-17T09:47:01.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
17,475
Reputation points Microsoft External Staff
Moderator
1 answer
How do I restore my settings from a lost laptop to a newly device?
Do I need to perform a factory reset to get the restore prompt back, or is there a way to sync everything from my old device as it is right now? I recently lost my old Windows 11 laptop and had to purchase a replacement. When I bought the new one, the…
Windows for home | Windows 11 | Recovery and backup
5,561 questions
asked 2026-07-15T18:10:22.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 88%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
fred vickers
0
Reputation points
commented 2026-07-17T09:44:53.14+00:00
Carl-L
17,475
Reputation points Microsoft External Staff
Moderator
1 answer
Secure Boot blocking Windows Boot Manager after Lenovo firmware update + BIOS update (IdeaPad Gaming 3-15IMH05 81Y4)
Hello, I need help with a Secure Boot/firmware issue on my Lenovo IdeaPad Gaming 3-15IMH05 (Type 81Y4). My laptop was working normally before this issue. On July 16, 2026, I installed Windows Update items, including: Lenovo Ltd. - Firmware -…
Windows for home | Windows 11 | Windows update
15,171 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 84%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
e.g., I'm using touchpad and I have to double click (ONLY on Roblox everything else doesn't require two fingers)
I am trying to click on games/friends and it wont let me only until i use two fingers to click on it, can you please help me fix this?
Windows for home | Other | Search, touch, and mouse
172 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
2 answers
Task Manager crashes on open — ControlLib.dll, 0xc0000005, taskmgr.exe 10.0.26100.8737 — survived in-place upgrade
System: ASUS VivoBook X513EQN (Intel Core i5-1135G7, Intel Iris Xe + Nvidia MX GPU) Windows 11, build 10.0.26200 (Task Manager version 10.0.26100.8737) 20 GB RAM Problem: Task Manager crashes intermittently — out of 10 attempts to open it, roughly…
Windows for home | Windows 11 | Performance and system failures
31,939 questions
asked 2026-07-12T08:32:07.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 86%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Faizan Altaf
0
Reputation points
answered 2026-07-17T09:19:41.6566667+00:00
Carl-L
17,475
Reputation points Microsoft External Staff
Moderator