9,877 questions
1 answer
After I Press Ctrl Key, I can no longer mouse highlight
In word, notepad, and any other desktop app. Once I hit the Ctrl Key, I can no longer use my mouse to highlight. Though, I can still double click to highlight a word and triple click to highlight a section. I have check all of the normal mouse settings…
Windows for home | Windows 11 | Settings
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 48%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
"Turn energy saver on automatically when battery level is at" Option Missing
Windows for home | Windows 11 | Settings
9,877 questions
asked 2026-06-05T18:00:26.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Saikat Talukder
65
Reputation points
commented 2026-07-16T03:42:45.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 81%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZO%3C/text%3E%3C/svg%3E)
Zion Oluwasegun
0
Reputation points
0 answers
How do I restore my settings from a lost laptop to a newly device?
Do I need to perform a factory reset to get the restore prompt back, or is there a way to sync everything from my old device as it is right now? I recently lost my old Windows 11 laptop and had to purchase a replacement. When I bought the new one, the…
Windows for home | Windows 11 | Recovery and backup
5,553 questions
asked 2026-07-15T18:10:22.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 88%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
fred vickers
0
Reputation points
edited the question 2026-07-16T03:41:41.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tom Tran (WICLOUD CORPORATION)
5,455
Reputation points Microsoft External Staff
Moderator
3 answers
is there any problem to use asus vivobook 15 while charging,there will be any issue to battery if i do so?..
i am using my asus vivo book 15 while charging ,so is there any problem to do so?
Windows for home | Windows 11 | Settings
9,877 questions
asked 2026-07-14T10:30:55.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 48%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SHABIN SHAD N
0
Reputation points
answered 2026-07-16T03:38:25.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
16,265
Reputation points Microsoft External Staff
Moderator
1 answer
find my device
find my device shows previous address. How do I update to present location?
Windows for home | Windows 11 | Settings
9,877 questions
asked 2026-07-16T02:55:13.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Ken Newcomb
0
Reputation points
answered 2026-07-16T03:35:58.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
173.4K
Reputation points
Independent Advisor
2 answers
0xA00F429F<WindowShowFailed> (0x80004003)
After a windows update the other night, I've not been able to use my laptop's camera since all I get is this error message: 0xA00F429F<WindowShowFailed> (0x80004003). I use my laptop for virtual work, and I am now unable to use my laptop's camera…
Windows for home | Windows 11 | Devices and drivers
23,626 questions
asked 2026-07-15T19:03:44.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 51%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dwight Lahera
0
Reputation points
commented 2026-07-16T03:33:21.72+00:00
Dwight Lahera
0
Reputation points
1 answer
Windows button doesn't work
Windows button and audio jack stopped working after last night windows update.
Windows for home | Windows 11 | Windows update
15,162 questions
asked 2026-07-16T02:31:49.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 71%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Al Belfer
0
Reputation points
answered 2026-07-16T03:18:18.98+00:00
Sumit D - IA
173.4K
Reputation points
Independent Advisor
2 answers
there is a white box on my screen
A white box appears on my screen. how can I get rid of this ?
Windows for home | Windows 11 | Performance and system failures
31,932 questions
asked 2026-07-13T21:45:38.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 34%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tram Nguyen
0
Reputation points
answered 2026-07-16T03:16:14.82+00:00
Hendrix-V
16,265
Reputation points Microsoft External Staff
Moderator
2 answers
Taskbar is missing and WIndows Key doesn't work.
I turned on my pc to be met with an error called crossdeviceresume.exe - bad image im not sure how to fix it and i feel like i've tried everything...
Windows for home | Windows 11 | Performance and system failures
31,932 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
Can't get in app purchases to work
The game I have been playing for months has stopped allowing me to make in app purchases. The pay window starts, spins a couple of times then shuts down. I went to the website that developed the game to get help without getting a solution. I have tried…
Windows for home | Windows 10 | Microsoft Store
6,552 questions
asked 2026-07-15T00:22:10.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Thomas W Henderson
0
Reputation points
edited a comment 2026-07-16T03:01:54.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,815
Reputation points Microsoft External Staff
Moderator
0 answers
Need Email Activation Key Re-sent
I recently purchased a copy of Windows 11 home for a new computer that was custom built. However, I never received the email with the activation key. I realized after the purchase that the receipt with the activation code was sent to an old email I no…
Windows for home | Windows 11 | Licensing and activation
4,982 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 35%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
1 answer
how to install updates manually
how to install updates manually. how to fix error 0x800f0805. cannot download updates.
Windows for home | Windows 10 | Windows update
23,735 questions
asked 2026-07-16T02:12:25.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Artis Lovelady III
0
Reputation points
answered 2026-07-16T02:48:06.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
166.8K
Reputation points
Independent Advisor
1 answer
How to fix something happened and your pin isn't available
I updated my windows 11 laptop and when it restarted it said "something happened and your pin isn't available. Click to set up your pin again" I was wondering would setting up the new pin reset my whole pc would I lose all my data?
Windows for home | Windows 11 | Security and privacy
8,416 questions
asked 2026-07-16T00:40:59.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 39%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENE%3C/text%3E%3C/svg%3E)
Nana Ekow Danso (24l06717nd)
0
Reputation points
answered 2026-07-16T02:44:10.89+00:00
Gunasekar N
72,400
Reputation points
Independent Advisor
2 answers
How to stop pop ups on windows
constant pop ups saying Mcafee expired click to activate protection and 7 viruses found. last part of address is zorvexhub.co.in
Windows for home | Other | Security and privacy
2,682 questions
asked 2026-07-13T20:15:48.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dave Cosway
0
Reputation points
answered 2026-07-16T02:43:14.7366667+00:00
Hendrix-V
16,265
Reputation points Microsoft External Staff
Moderator
0 answers
Can't log into Minecraft Launcher
I can't log into Minecraft Launcher with my Microsoft account because it keeps on saying I'm offline and I need to connect to the internet even though I'm clearly connected to the internet. and other accounts will work, just not mine.
Windows for home | Other | Gaming
4,039 questions
asked 2026-07-16T02:34:35.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 92%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tim Allred
0
Reputation points
asked 2026-07-16T02:34:35.5866667+00:00
Tim Allred
0
Reputation points
1 answer
microsoft store says it has no internet, xbox app wont even open
the microsoft store says it has no internet ive tried loads of fixes but it still doesnt work it continues to give the error code 0x800704cf, i dont even know whats wrong with the xbox app it refuses to correctly launch or even ask for a login
Windows for home | Windows 11 | Internet and connectivity
5,352 questions
asked 2026-07-15T21:57:40.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 57.99999999999999%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chris Pettigrew
0
Reputation points
answered 2026-07-16T02:33:02.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
9,125
Reputation points Microsoft External Staff
Moderator
0 answers
wrong location ,wrong name
Have had account problems did a find my computer on your app and it showed up in California a place ive never been and last night a lenovo soport the tech. had initials on tyhe screen when i typed remarks that were not mine told the tech person about it…
Windows for home | Windows 11 | Accounts, profiles, and login
9,554 questions
asked 2026-07-16T02:32:12.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 97%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chad Reinhart
0
Reputation points
asked 2026-07-16T02:32:12.4033333+00:00
Chad Reinhart
0
Reputation points
2 answers
Sound does not come to headphone. It keeps coming from the laptop speakers.
When I want to hear the sound (music) through the headphone, the sound does not come through. It keeps coming through the speakers of the laptop. When I plug in the headphones in the headphone socket, the sound from the speakers should cut off and start…
Windows for home | Windows 11 | Devices and drivers
23,626 questions
asked 2026-07-13T19:23:32.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rahi Bains
5
Reputation points
edited an answer 2026-07-16T02:19:53.37+00:00
Hendrix-V
16,265
Reputation points Microsoft External Staff
Moderator
1 answer
unable to access admin account
MICROSOFT TICKET Moderator note: PII removed MICROSOFT TICKET (Moderator note: PII removed) unresolved
Windows for home | Windows 11 | Accounts, profiles, and login
9,554 questions
asked 2026-07-15T18:21:41.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
ben consilvio
0
Reputation points
commented 2026-07-16T02:17:18.0633333+00:00
ben consilvio
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Since the latest update Windows doesn't recognize image files when clicking to open
How do I get Windows to recognize images when clicking to open? Since the latest update, it can't do this anymore.
Windows for home | Windows 10 | Windows update
23,735 questions
asked 2026-07-15T22:34:47.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 13%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bill Waldman
0
Reputation points
commented 2026-07-16T02:14:55.3733333+00:00
Bill Waldman
0
Reputation points