31,901 questions
9 answers
One of the answers was accepted by the question author.
Secure Boot certificates have been updated but are not yet applied
Hello, What's this? Do I need to take any action about it or just leave it alone? Thanks very much😀
Windows for home | Windows 11 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWT%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
Can not access Minecraft chat despite being age verified
Randomly, I am unable to talk or use commands while playing on a Minecraft server, as every time I get that pop-up about my account settings that has a link that takes me to the troubleshoot articule. I have tried to follow it, but every time I refresh…
Windows for home | Other | Gaming
4,025 questions
asked 2026-07-05T13:15:23.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 98%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IamMask
0
Reputation points
commented 2026-07-11T08:27:06.62+00:00
Nathan Roberts (SN)
12,476
Reputation points Student Ambassador
Volunteer Moderator
1 answer
Microsoft has denied Windows users ownership over the names of their own home directories
Windows has had the same user-profile naming problem since at least Windows 10. When a user signs in with a Microsoft account during setup, Windows may silently generate the profile-directory name from part of the account identifier, producing truncated…
Windows for home | Windows 11 | Accounts, profiles, and login
9,521 questions
asked 2026-07-11T07:43:24.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
carve yang
0
Reputation points
edited an answer 2026-07-11T08:21:24.89+00:00
DaveM121
901.6K
Reputation points
Independent Advisor
2 answers
How to fix Parent or guardian consent is required for this account. ?????
When I clicked log in, this page appeared. I clicked the first option and it just looped back to this page again. I don't have any other options available. This account was set up with the birth year 2000. Moved from: Community Center | Discuss the…
Windows for home | Windows 11 | Family and online safety
839 questions
asked 2025-11-07T09:05:22.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
miwrina aerato
0
Reputation points
edited the question 2026-07-11T08:18:26.96+00:00
Erik Moreau
1,981
Reputation points MVP
Volunteer Moderator
2 answers
The speaker does work but the microphone wont work
Good day everyone, I use logitech H111 headset on my laptop, it has 3.5mm wire. The speaker is working but when i tested the microphone it didnt work. I also tested the headset on my phone but fortunately both speaker and microphone is working well. Im…
Windows for home | Windows 10 | Devices and drivers
39,609 questions
asked 2026-07-09T06:54:47.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 44%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Shecaina jane CAndidato
0
Reputation points
commented 2026-07-11T07:59:55.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
16,095
Reputation points Microsoft External Staff
Moderator
1 answer
microphone isn't hearing me
i speak into my microphone but it does not detect my voice. my setting is the default microphone array so what do i adjust
Windows for home | Windows 11 | Devices and drivers
23,581 questions
asked 2026-07-11T07:09:07.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mike Brewer
0
Reputation points
answered 2026-07-11T07:59:04.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
124.5K
Reputation points
Independent Advisor
1 answer
Windows 11 installation assistant stuck at 99%
Hello, It's been 4 hours since it started installing the latest version, but it is stuck at 99%. What should I do?
Windows for home | Windows 11 | Install and upgrade
9,042 questions
asked 2026-07-11T07:21:01.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MAC
0
Reputation points
answered 2026-07-11T07:57:37.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
82,310
Reputation points
Independent Advisor
2 answers
not able to control sound and brightness from from control panel of mouse space
i am not able to control the sound from my space of mouse previously i can but after yesterday's update i am not able too.
Windows for home | Windows 10 | Settings
21,762 questions
asked 2026-07-09T05:18:19.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 17%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sushant Ranjan
0
Reputation points
commented 2026-07-11T07:56:15.14+00:00
Hendrix-V
16,095
Reputation points Microsoft External Staff
Moderator
2 answers
Hi keyboard isn't working on my laptop
I can't type anything. Keyboard doesn't work and I tried connecting a Keyboard
Windows for home | Windows 11 | Devices and drivers
23,581 questions
asked 2026-07-08T16:29:11.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 88%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Laura Ball
0
Reputation points
commented 2026-07-11T07:55:55.2833333+00:00
Hendrix-V
16,095
Reputation points Microsoft External Staff
Moderator
2 answers
My storage is full I have cleaned and emptied all the recommended files but it is still full.
My storage is full I have cleaned and emptied all the recommended files but it is still full.
Windows for home | Windows 10 | Files, folders, and storage
23,535 questions
asked 2026-07-08T19:26:41.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 92%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
candi caudillo
0
Reputation points
commented 2026-07-11T07:55:07.7133333+00:00
Hendrix-V
16,095
Reputation points Microsoft External Staff
Moderator
2 answers
enthernet cable
I have a victus gaming laptop 15 gb of ram and 1gbs but i only recieving 200 mps some days it 900mps but mostly 200mps
Windows for home | Windows 10 | Internet and connectivity
12,948 questions
asked 2026-07-08T21:32:31.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 76%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mathis Jolicoeur
0
Reputation points
commented 2026-07-11T07:54:31.04+00:00
Hendrix-V
16,095
Reputation points Microsoft External Staff
Moderator
1 answer
How to copy files from C:\Windows\CSC into a seperate folder?
I have the problem that saves from my games got saved in the CSC local cache even tough i didn'd have acces to the NAS where it made copies from. Because i had acess to this NAS i also have over 150gb of backups locally on my pc that i don't need. The…
Windows for home | Windows 11 | Files, folders, and storage
11,481 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
PC restarts instead of shutdown or sleep Windows 10
My PC will not shut down or sleep and instead just restarts the computer within 10-20 seconds. All the RGB stays on, then the red light on the motherboard labeled DRAM will light up, then VGA, then BOOT and it restarts. Here's what I've tried so far: …
Windows for home | Windows 10 | Sleep and Power on, off
3,668 questions
asked 2026-07-07T18:38:41.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alex Davidson
0
Reputation points
commented 2026-07-11T07:30:31.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
12,250
Reputation points Microsoft External Staff
Moderator
3 answers
Issue in updating windows 10pro
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070641). I am supposed to solve this issue ASAP as because of it…
Windows for home | Windows 10 | Install and upgrade
15,776 questions
asked 2026-07-09T06:46:12.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 6%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rubab Fatima
0
Reputation points
commented 2026-07-11T07:53:44.2966667+00:00
Hendrix-V
16,095
Reputation points Microsoft External Staff
Moderator
1 answer
e.g why do i expierience a lot of updates either unistalled or an unresponsive keyboard mouse pad and it happens frequently putting and keeping my away from my own Device Laptop lost wages and lost time. how can i fix this issue?
So what should i do because a few months abck i was told and comfirmed i had been hacked damage devices modem router and laptop. I would like to find out why
Windows for home | Windows 11 | Devices and drivers
23,581 questions
asked 2026-07-09T08:56:47.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM2%3C/text%3E%3C/svg%3E)
MrGmz-2227
0
Reputation points
commented 2026-07-11T07:30:34.5266667+00:00
Clary-N
12,250
Reputation points Microsoft External Staff
Moderator
1 answer
These files might be harmful...
I am experiencing a persistent "These files might be harmful to your computer" warning when moving photos and media from my internal drives to my external SSD (which worked perfectly on the exact same computer last week or so). Here is the…
Windows for home | Windows 11 | Files, folders, and storage
11,481 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Microsoft account linked to PSN account that is not available
Hi, My Microsoft account is stuck linked to an old PlayStation Network account from when I was a kid. I no longer have access to that other PSN account or the person who owns it. I can't unlink it myself in Minecraft settings or from the login error…
Windows for home | Other | Gaming
4,025 questions
asked 2026-07-09T21:06:57.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lincoln Clayton
0
Reputation points
commented 2026-07-11T07:46:52.6466667+00:00
nobuko c
124.5K
Reputation points
Independent Advisor
2 answers
How to fix microscopic letters on tabs and icons on screen
Unable to increase size of tabs and files/icons letters on screen. Have rebooted and the letters in typing are fine at 100%.
Windows for home | Other | Desktop, Start, and personalization
asked 2026-07-09T21:34:00.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Laura Hays
0
Reputation points
commented 2026-07-11T07:30:39.6966667+00:00
Clary-N
12,250
Reputation points Microsoft External Staff
Moderator
2 answers
Windows Apps wont open or appear in apps, only the search menu
My apps like Xbox and Microsoft store dont work, steam works though. I was troubleshooting a game when copilot told me to run multiple power shell commands like "Get-AppxPackage gamingservices | Remove-AppxPackage -allusers " and…
Windows for home | Windows 11 | Apps
2,234 questions
asked 2026-07-11T02:48:59.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Preston
0
Reputation points
answered 2026-07-11T07:29:21.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 16%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Naga Neeraj Pasupuleti
0
Reputation points
2 answers
microsoft minecraft 1720 minecoins gift card
I have redeemed my gift card, and the minecoins are not registering in the account. When I log onto purchase history, you can see the card has been redeemed. Please help - for daughter.
Windows for home | Other | Gaming
4,025 questions
asked 2026-07-11T06:40:12.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 22%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Emma and Sean Briggs
0
Reputation points
answered 2026-07-11T07:41:38.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
46,320
Reputation points
Independent Advisor