Ensuring devices meet organizational security and compliance policies
Intune privacy policy
Hello, i am trying to get my iPhone set up through the Company Portal app. I get a warning that my phone does not meet the compliance settings but it doesn’t explain what I need to do.
Microsoft Security | Intune | Compliance
AI answer
I just got a new iphone and ive been signed out of my authenticator app
I just got a new iphone and ive been signed out of my authenticator app. I tried signing in on the authenticator app for the email ive been trying to get into but i dont have the codes neither can i verify it via authenticator app. What should i do to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Passkey and Voice / SMS retirement.
Hello Microsoft Community, I am looking for guidance on configuring Microsoft Authenticator deployment and preparing for the upcoming Microsoft Entra ID native SMS/Voice retirement. Microsoft Authenticator: Passkey vs. Push/OTP Is there a way for an…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
SSPR with SMS/Voice retirement
Hello everyone, I've got a couple of questions related to SSPR since the retirement of the Voice/SMS for auth. Does the retirement of native SMS/Voice MFA also affect SSPR (Self-Service Password Reset) verification methods, or are these managed…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Authenticator issues
I can’t log into my work account whenever I put the code in it says wrong code
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Passkey registration nudges not appearing for Microsoft 365 Business Premium users
Hi, We are reviewing our authentication methods in preparation for Microsoft’s retirement of SMS/voice authentication methods. Based on Microsoft’s recent notification, our understanding was that users would begin receiving registration nudges starting…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Confirmation Required: Conditional Access, Device Compliance and Company Portal App Downloads
Hi Microsoft Support Team, I hope you are doing well. Could you please confirm whether, in an environment where Microsoft Entra Conditional Access requires a device to be marked as compliant, a device that Intune reports as Non-compliant due to…
Microsoft Security | Intune | Compliance
Ensuring devices meet organizational security and compliance policies
Authentication methods do not show in Entra Admin Center for a user.
The Authentication methods do not show up under Entra Admin User page under Authentication Methods but do show up under the User "Access Panel Profile" page. How do I get them back?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
B2B guest invitations are blocked for this tenant due to suspicious activity
Hello Microsoft Support, We are experiencing a critical issue with B2B guest invitations in our Microsoft Entra ID tenant. As part of a legitimate customer onboarding / SSO rollout, we invited a large number of external users for our client organisation.…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
How to configure Salesforce SSO using SCIM provisioning & MFA ?
I have admin access of both Azure & Salesforce account & I don't want to create the users separately in Salesforce So for SSO what method should we use SAML or OIDC? For auto provisioning the user shall we use provisioning tab under registered…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Moving from Defender managed through ConfigMgr to MDE but keeping the ConfigMgr client installed
Hello, We currently have our servers (2016/2019/2022/2025) managed through ConfigMgr. We would like move from Defender manager through ConfigMgr to Defender managed through MDE but at the same time we would like to keep the ConfigMgr client installed…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
New Import job option is not visible at perview portal
after giving mailbox import export permission inside organisation management on exchange portal new import create job option is not appear
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
AI answer
How to contact Data Protection Team
Opened a ticket on 3/19 for an Admin account that is locked out. How long does it take to get the account unlocked? I am reading in forums up to a week. A Microsoft tech verified the account lock out yesterday and stated he would get back to us that day…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Is it possible to force users to perform 3 step authentication on Microsoft Entra
Hello, I couldn't find any information on that, so I decided to post a question here. Is it possible to force users to perform 3 step authentication on Microsoft Entra? In details, I'm aiming to have a default 2-step like password/email + TOTP(e.g.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Entra Microsoft MFA
I cannot use my authenticator anymore as a global admin. Need a tenant MFA recovery but Microsoft support is not responding. I am waiting for two days now without having my business email account.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can’t log in the app
I can’t log into my account. Asks for Authenticator code and when I open the app, it asks for an Authenticator code which sends me to the Authenticator app which asks me for the code to login….
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Log in loop of resetting password
Hi guys I’m about to pull my hair out trying to speak to someone instead of being redirected to help articles that do not solve my problem! I have successfully reset the password on an old account but am now stuck in this cycle of “we need to secure your…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
logging in to Authenticator
Hi, I need to login to authenticator. Then it shows that I sould put in a two-digit number in Authenticator, but no place appears to do the input
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Can‘t login -
Again - can’t log into my account. Asks for Authenticator code and when I open the app, it asks for an Authenticator code which sends me to the Authenticator app which asks me for the code to login, which leads me to … never ending and annoying
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I cannot login to my personal Azure account
I cannot login to my personal Azure account https://portal.azure.com/, getting the error: Your account has been locked. Contact your support person to unlock it, then try again. meanwhile I have access to https://account.microsoft.com/
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access