472,108 questions with Microsoft 365 and Office-related tags

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How to make announcements with the name of my company in Viva Engage?

Hi! Your kindly help with this situation. We want to make some announcements and polls with the name of the company. We've done some of these with the name of my coworker, who has a user in the domain, but all of these activities appears with the name of…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-05-08T14:16:32.4133333+00:00
Wilson Ernesto Olea Leon 0 Reputation points
answered 2026-05-08T14:16:44.68+00:00
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1 answer

Is Loop no longer being developed? Custom Labels for Tables are not functioning

The creation of custom labels for Loop Tables are not functioning at all. Which leads me to wonder whether Loop is being actively supported and/or developed, given the emphasis on Copilot? So, I suppose I may be throwing this issue into a deep backlog…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

424 questions
asked 2026-05-08T11:45:28.6133333+00:00
Helen Gerling 0 Reputation points
commented 2026-05-08T14:15:18.3033333+00:00
Helen Gerling 0 Reputation points
2 answers

Cannot access desktop apps

I am supposed to have access to all Microsoft365 applications (i.e; Onedrive, Sharepoint, Word, Outlook, etc.) It seems I only have the ability to log-in and edit office files online.

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-05-08T13:35:45.28+00:00
Nicole Tomlinson 0 Reputation points
answered 2026-05-08T14:12:00.3133333+00:00
Jess-Q 10,495 Reputation points Microsoft External Staff Moderator
2 answers

spelling/autocorrect issue Obsolutely and not Absolutely

Hello Microsoft team, I would like to report a spelling/autocorrect issue in Microsoft Word. When typing the word “Obsolutelly”, Word suggests “Obsolutely” as the correction. However, this suggestion is incorrect. The expected correction should be…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-08T13:44:01.83+00:00
Felipe Lopes Rauck Burzaca 0 Reputation points
edited an answer 2026-05-08T14:10:37.3866667+00:00
Stefan Blom 339.5K Reputation points Volunteer Moderator
1 answer

My unused Microsoft family account has been renewed.

We have no personal computers in the house and think it has not been used for some time and is not currently needed. Can I recover the subscription fee?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-08T14:09:18.0266667+00:00
William McCauley 0 Reputation points
answered 2026-05-08T14:09:37.09+00:00
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1 answer

Stuck on “You don’t currently qualify for a sandbox subscription” after joining Dev Program

I created a new Microsoft account and successfully joined the Microsoft 365 Developer Program. Phone verification completed without issues. However, the dashboard has shown the message “You don’t currently qualify for a Microsoft 365 Developer Program…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-08T13:57:02.5333333+00:00
Paul Holley 0 Reputation points
commented 2026-05-08T14:09:13.21+00:00
Jack-Bu 6,770 Reputation points Microsoft External Staff Moderator
2 answers

How to disable Copilot in Excel

How do I make this go away? Any time my cursor passes over it a menu pops up and disrupts my work flow.

Microsoft 365 and Office | Excel | For business | Other
asked 2026-05-08T13:26:42.0433333+00:00
LEng 0 Reputation points
answered 2026-05-08T14:06:04.56+00:00
Michelle-N 15,625 Reputation points Microsoft External Staff Moderator
2 answers

Stuck on “You don’t currently qualify for a sandbox subscription” after joining Dev Program

Hello, I created a new Microsoft account and successfully joined the Microsoft 365 Developer Program. Phone verification completed without issues. However, the dashboard has shown the message “You don’t currently qualify for a Microsoft 365 Developer…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-08T13:31:01.4566667+00:00
Paul Holley 0 Reputation points
commented 2026-05-08T14:06:03.6433333+00:00
Jayden-P 20,820 Reputation points Microsoft External Staff Moderator
1 answer

How do I get support with Authentication when it doesn't work?

I have a business 365 account but changed address and so my credit card payments stopped. However, I can't log in to my account because I have an authentication problem (my authentication app on iPhone is still working but the entry for this account has…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-08T13:59:14.3333333+00:00
Bill Tubbs 0 Reputation points
answered 2026-05-08T13:59:43.6933333+00:00
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2 answers

Kerning issue with Powerpoint PDF export

When exporting a Powerpoint presentation to PDF, we're having issues with the fonts kerning. The font is Roboto, TrueType. This only happens in the electronic version of the export; print version is fine. The problem is that we need the electronic…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-05-08T09:42:05.58+00:00
Renan de Araujo 5 Reputation points
commented 2026-05-08T13:57:23.3+00:00
Renan de Araujo 5 Reputation points
1 answer

What happens to my files when I change my current word account to a new one

I am having issues with creating a new Word document. I think the reason for this is to do with my current account; it is an old school account that I have continued to use without realising. After recently updating my Mac, it seems that this current…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-05-08T13:17:19.2766667+00:00
Arjun Mahal 0 Reputation points
edited an answer 2026-05-08T13:54:36.97+00:00
Vergil-V 12,700 Reputation points Microsoft External Staff Moderator
3 answers

Onenote bug

In onenote if I open a section from back up, it should appear in Open Sections, however if you navigate away you can not go back to open sections (The option to see open sections is missing) the only way to go back to open sections is to open a new…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-05-07T19:13:40.4133333+00:00
Lariviere, Todd 0 Reputation points
edited a comment 2026-05-08T13:54:29.71+00:00
Lariviere, Todd 0 Reputation points
2 answers

Billing Issue

I am getting messages stating there is a billing issue with my Microsoft 365 subscription. I am using the email [Moderator note: personal info removed]@edgehomefinance.com as my work email. It is linked to GMAIL as that is what the company uses, but I…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-08T13:04:11.2+00:00
Kiel Ecimovic 0 Reputation points
edited the question 2026-05-08T13:53:39.29+00:00
Demi-N 15,915 Reputation points Microsoft External Staff Moderator
1 answer

Charging ever month on a 14 day trail I have no idea what it is

I have been charged by this 14 day trail for months and I can't get rid of it

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-08T13:52:42.29+00:00
Deanna Bartkowicz 0 Reputation points
answered 2026-05-08T13:53:03.67+00:00
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1 answer

Moving files to cloud

I want to move files from my old computer(Windows 8) to the cloud, but I don't have One Drive, and it's not available anymore. What can I do? I opened up an upload center, but I don't understand how to get files in it from my old computer, since I don't…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-07T12:55:44.2466667+00:00
JanetEvans-7816 0 Reputation points
commented 2026-05-08T13:46:48.7133333+00:00
JanetEvans-7816 0 Reputation points
2 answers

Cannot access my admin account - Microsoft Authenticator not working, cannot complete 2FA

Hello, I am locked out of my admin account because I cannot access my Microsoft Authenticator app, which is required for 2FA authentication. When I try to sign in to my admin account, I'm prompted for 2FA verification. However, without the authenticator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-08T12:49:49.51+00:00
VincentV 0 Reputation points
edited the question 2026-05-08T13:43:40.3466667+00:00
Daniel-Vo 5,740 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 School Account Reactivation Issue (Error Code 135011)

Hello, I was unable to download Microsoft 365, so I deleted my school account in order to try reinstalling it. However, I now want to reactivate the school account, but I am receiving the following message: “To fix this issue, please contact your system…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-05-07T12:17:30.9933333+00:00
다인 S2 0 Reputation points
commented 2026-05-08T13:25:47.5566667+00:00
Demi-N 15,915 Reputation points Microsoft External Staff Moderator
2 answers

Locked out as sole M365 admin after authenticator reinstall

I am locked out of my Microsoft 365 Business tenant. I am the sole Global Administrator. I reinstalled the Microsoft Authenticator app on my phone and lost the MFA registration for my admin account. My password works, but sign-in only offers Microsoft…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-08T11:21:56.5633333+00:00
james byrne 0 Reputation points
answered 2026-05-08T13:31:56.3466667+00:00
kagiyama yutaka 2,245 Reputation points
2 answers

Domain recently purchased still linked to previous owner's Microsoft 365 tenant — need it released

I recently purchased the domain kjaventures.com and am attempting to set up a new Microsoft 365 account using it. However, when I try to add the domain, I receive an error stating "This domain is in use" — indicating it is still associated with…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-08T13:01:25.2933333+00:00
Joseph Bejjani 0 Reputation points
answered 2026-05-08T13:32:01.8066667+00:00
Liora D 14,625 Reputation points Microsoft External Staff Moderator
1 answer

how to combine duplicate accounts

To combine duplicate accounts in Microsoft, first sign in to the correct account you want to keep. Transfer important files, contacts, subscriptions, and purchases from the duplicate account if possible. Microsoft does not fully merge personal accounts…

Microsoft 365 and Office | Other
asked 2026-05-08T13:42:13.12+00:00
Kenneth McBrien 0 Reputation points
answered 2026-05-08T13:42:39.08+00:00
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