476,545 questions with Microsoft 365 and Office-related tags

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How to get free storage

I cannot save a file in my Excel spreadsheet as i have no cloud storage left. I want free storage. How do I get more storage?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-08T01:39:50.6966667+00:00
Margie Jackson 0 Reputation points
commented 2026-06-08T01:42:20.6033333+00:00
Margie Jackson 0 Reputation points
1 answer

How to fix error code 500121 for work account

I am trying to login into my work account and the authentication app says i need to type a code in to authenticate my login thru the app but the problem is i’m trying to login into the app and can’t do that but when i try to login into my work account on…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-08T00:44:49.8566667+00:00
Jalen Scott 0 Reputation points
edited the question 2026-06-08T01:38:44.2966667+00:00
Darren-Ng 10,620 Reputation points Microsoft External Staff Moderator
2 answers

I need to cancel a trial for Global Microsoft 365 Business Standard

I am very frustrated, it says i will be charged $300 for a trial order i placed, but now I have no way to cancel. Everytime i click the link to log in, it says ERROR and unable to sign in. I do not work for a company and do not have an IT administator. …

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-07T16:41:06.1133333+00:00
Merissa Terra 0 Reputation points
edited an answer 2026-06-08T01:15:26.7166667+00:00
Vivian-HT 16,770 Reputation points Microsoft External Staff Moderator
2 answers

How to Restore Shared Library?

Hi, We are site admins of a sharepoint page but unable to view the Restore Library settings as shown in the link. We are using the latest version of Sharepoint and not the classic one. …

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-05T12:42:32+00:00
Anon 0 Reputation points
answered 2026-06-08T01:11:35.19+00:00
Anon 0 Reputation points
1 answer

how do i add a family member to this Microsoft account. They were on it before the subscription expired

How do i add a family member to this Microsoft account. They were on it before the subscription expired.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T01:02:14.3066667+00:00
Mike Mislinay 0 Reputation points
answered 2026-06-08T01:02:24.9433333+00:00

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1 answer

activiation code error

I have checked the activation code status, etc and all looks good but I'm still getiting an activation code error

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T01:00:10.16+00:00
Johanna Anderson 0 Reputation points
answered 2026-06-08T01:00:24.13+00:00

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1 answer

OneNote Clipper Extension just installed and signed in with my work account. "Not a Microsoft program"?!?

Hi all, I installed OneNote Webclipper today from this link https://chromewebstore.google.com/detail/onenote-web-clipper/gojbdfnpnhogfdgjbigejoaolejmgdhk?hl=en-US&utm_source=ext_sidebar I then logged in with my work office 365 account, and on the…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-06-08T00:57:33.44+00:00
Casey 0 Reputation points
answered 2026-06-08T00:57:51.4633333+00:00

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1 answer

signing in on my mobile does not recognise my email address.

I can sign in on my desktop with the passkey easily. On my mobile it asks for my work or school email. I do not have one. I have a personal account.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-06-08T00:50:37.6166667+00:00
Bronwen Thompson 0 Reputation points
answered 2026-06-08T00:50:49.41+00:00

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1 answer

OneDrive Installation Issue on macOS Ventura 13.7.8

Good day, Today I encountered a problem with OneDrive. It suddenly disappeared from my computer, even though I use it every day and all of my files are stored in the cloud. I am using macOS Ventura 13.7.8. I tried downloading and installing the latest…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-06-06T18:22:21.6866667+00:00
Shulgin Alexei 5 Reputation points
commented 2026-06-08T00:40:20.3666667+00:00
WF 0 Reputation points
2 answers

Word 2024 for Mac standalone -- Cannot create / update backup file

After installing the Word 2024 for Mac standalone, I find Word cannot save and create the backup copy for previously created documents. All the settings are checked (e.g. Always create backup copy; Grant full disk access). I find a few things happening:…

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-06-04T08:00:57.77+00:00
Amy Lau 0 Reputation points
answered 2026-06-08T00:31:31.58+00:00
Amy Lau 0 Reputation points
1 answer

Microsoft 365 Family purchase not showing in my subscriptions

Microsoft 365 Family purchase not showing in my account

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-06-08T00:26:06.5066667+00:00
Suzanne McLaughlin 0 Reputation points
answered 2026-06-08T00:26:22.4466667+00:00

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1 answer

developer tab on excel

I am trying to create a search box on an excel sheet. All the videos, I have watched say to go to the developer tab, click insert, click on text box, and insert a text box on the sheet. Then, goes on to other instructions. However, when I click on the…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-06-07T23:29:43.96+00:00
K 0 Reputation points
answered 2026-06-08T00:22:06.52+00:00
Teddie-D 16,885 Reputation points Microsoft External Staff Moderator
2 answers

Remove Items from Projects

The Copilot Projects feature is very useful, but currently project membership is one‑directional. Conversations can be added to a project, but they cannot be removed without deleting the project item. This limits flexibility when reorganizing long‑term…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-06-07T14:50:00.5466667+00:00
Mark Ava 0 Reputation points
answered 2026-06-08T00:17:27.4033333+00:00
Vivian-HT 16,770 Reputation points Microsoft External Staff Moderator
1 answer

Full Actions in Projects

Conversations inside a project currently have reduced functionality. To email, export, print, or duplicate a conversation, the user must leave the project view. This interrupts workflow and makes Projects feel less complete. Request: Please enable full…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-06-07T14:52:20.91+00:00
Mark Ava 0 Reputation points
answered 2026-06-08T00:02:22.77+00:00
Darren-Ng 10,620 Reputation points Microsoft External Staff Moderator
2 answers

Authenticator não recupera chaves que estão no iPhone a partir do Android.

Tenho vários tokens de diversas contas no iPhone, que sempre recuperei adicionando a minha conta. O aplicativo já é uma “merda”, porque se vc autenticar no aplicativo com a sua conta no iPhone, ele não importa os tokens. Você precisa se…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-07T17:58:13.9933333+00:00
Adiel Machado 0 Reputation points
edited the question 2026-06-08T00:02:07.2866667+00:00
Sophie N 15,230 Reputation points Microsoft External Staff Moderator
2 answers

How do I get the old Remove Background tool back?

The new AI tool for removing backgrounds is unusable. There is no magenta selection options to pick and choose what part of an image to keep and what to get rid of. The AI is awful. How do we revert to the old tool on a Mac?

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-05-25T06:47:34.9866667+00:00
Caruso, Elizabeth 0 Reputation points
commented 2026-06-08T00:01:36.2+00:00
John Korchok 232.7K Reputation points Volunteer Moderator
1 answer

Can't login to excel get a 4o6fs error

Question: What is causing the device registration to fail at the MFA step, and how can I resolve error 4o6fs (code 2147942405)?Environment: Product: Microsoft 365 (Excel, Office apps) OS: Windows 11 Home version 25H2 Office version: Home, version…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-07T20:21:01.3633333+00:00
Thomas Jackson 0 Reputation points
commented 2026-06-08T00:00:43.4133333+00:00
Thomas Jackson 0 Reputation points
1 answer

How to download Copilot created word doc

Copilot has created a document for me and says: "You can download it here: sandbox:/mnt/data/Staff_Feedback_Review_Toolkit.docx " I don't know how to download ? Please help me access this document.

Microsoft 365 and Office | Other
asked 2026-06-08T00:00:13.7266667+00:00
Heather Wolfe 0 Reputation points
answered 2026-06-08T00:00:22.9+00:00

AI answer

1 answer

work deleting randomly.

my work is always deleting even after saving it on one note fix this asap i already emailed two complaints. i am NOT happy at all.

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-06-07T23:56:10.2533333+00:00
Alexis Pienaar 0 Reputation points
answered 2026-06-07T23:56:28.1133333+00:00

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1 answer

Office 2013 activation

I just bought a new computer and when I tried to install my OFFICE 2013 software, it asked to activate the installation. When I tried to activate it I ran into problems. I tried the activate by phone first and was told that this software was no longer…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-07T19:50:22.6966667+00:00
Chuck Thomas 70 Reputation points
edited the question 2026-06-07T23:55:18.01+00:00
Sreekanth Nadendla 791 Reputation points Microsoft Employee Moderator