496,455 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
0 answers

Not getting access to Azure student subscription for the first time while having an email I'd of college and a full time student

I am facing a huge issue while signing up for my Azure student account.. It is replying that "you are not eligible for azure account". Although I am a full time university student and also verified the links twice which was sent on my…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-08T08:41:45.1933333+00:00
Umm ul Baneen 0 Reputation points
edited the question 2026-10-08T09:28:58.5266667+00:00
Doris V 1,785 Reputation points Microsoft External Staff Moderator
1 answer

Cant change primary alias

I have a personal Microsoft account with three verified aliases. When I try to make either my Outlook.com alias or my custom-domain alias primary, I receive: “We were unable to make [address] your primary alias. Please try again later.” The current…

Microsoft 365 and Office | Other
asked 2026-10-08T09:28:31.1866667+00:00
Neringa Petrosiute 0 Reputation points
answered 2026-10-08T09:28:49.1266667+00:00

AI answer

1 answer

can't access microsoft 365 on one of two home computers

I have purchased and installed Microsoft office on a new Mac that I recently purchased. All of my microsoft office documents are on an older Mac, when I try to activate my account I receive a message "denied", yet have no trouble on the new…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-06T03:20:42.2333333+00:00
Anthony McClellan 0 Reputation points
answered 2026-10-08T09:27:49.3066667+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
1 answer

Request to resolve exam cancellation status - MS - 102 Microsoft 365 Administrator

I registered for the MS-102: Microsoft 365 Administrator certification exam, which was scheduled for December 30. As per the cancellation policy, I cancelled the exam on December 29, within the permitted cancellation period of more than 24 hours before…

Microsoft 365 and Office | Other
asked 2026-10-08T09:24:08.5066667+00:00
Shaju, Manjima 0 Reputation points
answered 2026-10-08T09:24:26.54+00:00

AI answer

0 answers

Getting 'The feature has been disabled. Please contact your admin to get it enabled' when trying to delete a permission

Hi, I have shared a file to an external user on OneDrive. But when I am trying to delete the permission, I am getting 403 Not Allowed with message 'The feature has been disabled. Please contact your admin to get it enabled'. I am trying to delete the…

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-08T09:22:10.2+00:00
Narinder Paul 56 Reputation points
edited the question 2026-10-08T09:23:05.8666667+00:00
Narinder Paul 56 Reputation points
3 answers

I have Microsoft 365 and Office product key to activate, but I cannot activate it. What should I do next?

I have Microsoft 365 and Office product key to activate, but I cannot activate it. What should I do next?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-01-26T07:48:25+00:00
Le Hoang 0 Reputation points
edited a comment 2026-10-08T09:21:05.9033333+00:00
Oliviana Tugui 0 Reputation points
0 answers

How to change the shortcut icon size in sharepoint discover page

The sharepoint discover screen displays various shortcuts to specfic sharepoint locations how to I change the display for the shortcuts?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-08T09:18:55.8+00:00
Patrick Goodman 0 Reputation points
3 answers

after running cc cleaner--now i CANT OPEN WORD

after running cc cleaner--now i CANT OPEN WORD --and the windows icon at the bottom won't open

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-08T00:33:02.5166667+00:00
albert thrower 0 Reputation points
answered 2026-10-08T09:16:55.9066667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
0 answers

Lost workspace

Hi everyone, I am a Microsoft Loop user (personal account). I had Loop opened as a desktop app with a specific page open. I then closed the page using the upper left cross button (see screenshot). Loop closed the page, however, it also deleted or hid the…

Microsoft 365 and Office | Loop | For home
Microsoft 365 and Office | Loop | For home

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

52 questions
asked 2026-10-08T09:16:52.3033333+00:00
Junis El Hassan 0 Reputation points
2 answers

locating a full list of my Onenote notebooks.

I have about 50 notebooks and since switching over to Windows 11 I have had trouble finding all of my notebooks. I've looked at a number of articles and so forth I had not been able to find an easy way (when I am in a hurry to do some research) to find…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-04T21:13:10.8166667+00:00
Blair Cowper-Smith 0 Reputation points
commented 2026-10-08T09:07:24.2866667+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)

I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…

Microsoft 365 and Office | Other
asked 2026-10-06T14:23:56.75+00:00
Al Elms 0 Reputation points
commented 2026-10-08T09:06:55.8033333+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
2 answers

My phone and laptop aren't syncing (Microsoft To Do)

Boy, customer service links are ghost towns for this app. In Micro TODO's I've noticed my folder exists on my desktop version but the tasks aren't showing up; they show up on my phone. Can't seem to sync.

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-06T15:00:13.1166667+00:00
Jason Nazziola 0 Reputation points
commented 2026-10-08T09:06:24.6833333+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
1 answer

Files in onedrive will not open. Error says 404 file not found

Excel files in one file folder on onedrive will not open. When I click on the file folder it shows the folder is empty. I have searched for the spreadsheets and found them, but they will not open. An error message says 404 file not found. I was using…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-03T19:29:11.4866667+00:00
Chris Hodges 0 Reputation points
commented 2026-10-08T09:05:51.5+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access one drive

I have lost ALL my files on One drive - and cannot get any help to resolving it. Since Sunday, I have not been able to access the inbox - it said it has been locked and also recovery was locked. Suddeny this morning I was able to do recovery reset and…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-05T09:22:49.95+00:00
TBGG x 0 Reputation points
commented 2026-10-08T09:05:32.6866667+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
0 answers

"Install Office" from "My Apps" landing page not loading or letting me install office apps

Not able to install office apps from work or school accounts, been like this for last 2 days Sometimes landing page loads but "install office" and "install other apps" wont load or even acknowledge a click Sometimes landing page…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-08T09:05:03.6366667+00:00
Scott Nelson 0 Reputation points
2 answers

AADSTS5000225 - Need to reactivate tenant - incorrectly blocked - active tenant - parallel corporate tenant

Our tenant was incorrectly blocked for inactivity and we get AADSTS5000225: "The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000225: This…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T06:27:23.3233333+00:00
Eduard Barsan 0 Reputation points
commented 2026-10-08T09:03:39.67+00:00
Vincent Choy 11,265 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Urgent: Account restriction layout / Unable to revert Primary Alias back to corporate domain

Dear Microsoft Support Team, I am writing to urgently request technical assistance regarding a rolling security restriction on my Microsoft Account primary alias management. Yesterday, I added my alternative address (see.***********@gmail.com) as a…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-08T07:43:19.84+00:00
Shukhrat Khusainov 0 Reputation points
accepted 2026-10-08T09:00:29.6933333+00:00
Shukhrat Khusainov 0 Reputation points
2 answers

I can't log in to my hotmail. Can you please help as I have spent hours with AI

I am trying to log in to hotmail and I can do it Talked to AI for the last few hours and it is exhausting, can I please talk to the human?

Microsoft 365 and Office | Subscription, account, billing | Other | Android
asked 2026-10-05T17:11:46.4066667+00:00
Thomas J Browne 0 Reputation points
commented 2026-10-08T08:55:06.9566667+00:00
Thomas J Browne 0 Reputation points
1 answer

when sign in onedrive

When I try to sign in to OneDrive, a notification regarding the Company Portal app appears; however, I encounter an error when attempting to install and sign in to it. Could the administrator please assist me in resolving this issue? Thank You, Best…

Microsoft 365 and Office | OneDrive | For business | Android
asked 2026-10-08T07:59:46.5433333+00:00
Phạm Anh Lâm 20 Reputation points
edited an answer 2026-10-08T08:52:59.5366667+00:00
Alina Le 5,505 Reputation points Independent Advisor
1 answer

Granting an app access to a single library

Can m365 Basic let an app be granted access to a single library

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-05T02:03:03.3566667+00:00
UNC 0 Reputation points
commented 2026-10-08T08:52:48.3466667+00:00
Liora 2,170 Reputation points Independent Advisor