Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,088 questions
486,605 questions with Microsoft 365 and Office-related tags
1 answer
One of the answers was accepted by the question author.
Global Admin locked out - lost MFA access, no other admin in tenant
My organization is a small local government body [Moderator note: personal info removed] in Portugal, running Microsoft 365 Business. I manage IT for them as an external contractor. Situation: I identified the tenant's only Global Administrator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-07T21:00:21.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 60%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
CrisConnect - JFQuintaGrande
0
Reputation points
accepted 2026-08-07T21:35:17.6133333+00:00
CrisConnect - JFQuintaGrande
0
Reputation points
1 answer
lost an excel protection password
I have a document where I have lost an excel protection password. Can I retrieve this somewhere?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,826 questions
asked 2026-08-07T21:31:55.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jodi Braseth
0
Reputation points
answered 2026-08-07T21:32:08.6766667+00:00
AI answer
0 answers
Urgent: I tried to clear space on my phone uploaded them to onedrive over 100 photos. The phone synced it deleted photos from the cloud
I needed to free space on my phone. Thinking this was a safe way to preserve my photos and videos, I uploaded them to the cloud. I guess since the photos and videos are no longer on my phone, they were deleted from the cloud. They are not in the…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,150 questions
asked 2026-08-07T21:09:41.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
A E Johnson
0
Reputation points
commented 2026-08-07T21:30:21.15+00:00
A E Johnson
0
Reputation points
2 answers
Access Database Date issues
Hi I am waiting to show ALL dates in a calender and sum amounts from another date field. Screenshot of query below. Please note the joins is option 2. Include all from master calender and only those dates from the other that match. It runs but the…
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,911 questions
asked 2026-08-01T03:10:32.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jennet Knuckey
5
Reputation points
commented 2026-08-07T21:29:02.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duane Hookom
26,840
Reputation points
Volunteer Moderator
0 answers
Getting the error - "Please come back later to redeem your product key." on office setup
I purchased a MS office 365 license and getting this error when trying to install it on my macbook pro from set.office.com url Please come back later to redeem your product key. Error Code:InternalClientError Correlation…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,589 questions
asked 2026-08-07T21:25:17.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rohan shilotri
0
Reputation points
asked 2026-08-07T21:25:17.11+00:00
Rohan shilotri
0
Reputation points
2 answers
[Performance & Graphic Issue] Word cursor flickers excessively when STYLEREF field is used in header with multiple pages
[Performance & Graphic Issue] Word cursor flickers excessively when STYLEREF field is used in header with multiple pages Edit: This issue wont appear at the first time. You can try to edit for a bit time or just scroll a little bit and you will see…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,833 questions
asked 2026-08-07T19:53:54.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 57.99999999999999%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tomato Chen
0
Reputation points
answered 2026-08-07T21:21:44.34+00:00
John Korchok
235.1K
Reputation points
Volunteer Moderator
1 answer
How to remove the "update your plan" on top of office 365
I want to remove this button.Imagem1.png
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,629 questions
asked 2026-07-25T00:34:04.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Guilherme C Buffara
5
Reputation points
commented 2026-08-07T21:15:34.2566667+00:00
Guilherme C Buffara
5
Reputation points
2 answers
Excel has run into an error
We're sorry, but excel has run into an error that is preventing it from working correctly. Excel will need to be closed at a result. Would you like us to repair now? When clicking on "repair now" it does nothing.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,621 questions
asked 2026-08-07T19:34:14.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kgold
0
Reputation points
answered 2026-08-07T21:13:00.1366667+00:00
Ferdinand Nanalig
32,120
Reputation points
Independent Advisor
1 answer
Global admin access
I have tried to get global admin access to my 365 office account for approx. 5 years. Every year they send me a reminder to pay the invoice, but when I sign into the 365 admin center I am told this account does not have admin privileges. I then phone…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,088 questions
asked 2026-08-07T20:35:26.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 79%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Beverley MacKinnon
0
Reputation points
edited an answer 2026-08-07T21:10:34.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
165
Reputation points
Independent Advisor
1 answer
Whys is my Onedrive Personal Vault not unlocking at my computer web browser?
I am using a MacBook Pro M1, and when I log in to unlock my Personal Vault, it asks for my passkey. I scan the QR code with my phone, and the authentication process completes successfully. However, when the browser refreshes, I receive an error message. …
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,197 questions
asked 2026-08-07T21:07:43.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vinícius S. Lourenço
0
Reputation points
answered 2026-08-07T21:08:02.6433333+00:00
AI answer
2 answers
Getting Visual Basic unexpected error 50001 whenever I open MS Word (Mac)
Need to eliminate the constant error message Unexpected Error 50001 Moderator note: thread updated with operating system (macOS)
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,657 questions
asked 2026-08-07T14:15:04.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Brian Lemessurier
0
Reputation points
answered 2026-08-07T21:00:41.4833333+00:00
Bob Jones AKA CyberTaz MVP
437K
Reputation points
1 answer
Microsoft is not recognizing the additional One Drive storage I have purchased.
Microsoft is not recognizing the additional One Drive storage I have purchased.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,873 questions
asked 2026-08-07T20:12:32.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 20%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Steed
0
Reputation points
commented 2026-08-07T21:00:04.7333333+00:00
Patricia Steed
0
Reputation points
4 answers
Onedrive doesnot work.
The Onedrive icon disappeared from the taskbar. The Onedrive folder no longer connects to the Onedrive remote folder. I tried to download the Onedrive app from Microsoft, to install it. It showed message that I must first uninstall the app. I got to…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,873 questions
asked 2026-08-06T14:43:44.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 3%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ΛΙΑΠΗΣ ΑΝΑΣΤΑΣΙΟΣ
0
Reputation points
commented 2026-08-07T20:59:03.33+00:00
ΛΙΑΠΗΣ ΑΝΑΣΤΑΣΙΟΣ
0
Reputation points
1 answer
Cancel subscription
I received an email to say that I need to cancel my subscription by October .
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,978 questions
asked 2026-08-07T20:53:48.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 42%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Beth DePierri
0
Reputation points
answered 2026-08-07T20:54:02.8733333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Microsoft To Do sync completely stuck on all devices (iPhone & Windows)
Hello, My Microsoft To Do sync has been completely stuck for 2 days across all my devices (Windows 11 app, iOS app, and Web). In the app settings, it constantly shows "Syncing..." or a sync error. Because of this, the "Get Support"…
Microsoft 365 and Office | Microsoft To Do | Other
Microsoft 365 and Office | Microsoft To Do | Other
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
213 questions
asked 2026-08-06T19:41:46.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
mehemmed memmedov
20
Reputation points
accepted 2026-08-07T20:53:45.89+00:00
mehemmed memmedov
20
Reputation points
1 answer
How do I update payment details
I need to check payment details for Microsoft 365. I may need to change them.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,628 questions
asked 2026-08-07T20:05:04.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Janet Bowman
0
Reputation points
commented 2026-08-07T20:47:48.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
81,880
Reputation points
Independent Advisor
0 answers
OneDrive Storage Incorrectly Shows 102.7 GB After Deleting Files and Recycle Bin Is Empty
I previously reduced my OneDrive storage to approximately 92 GB by deleting a large number of photos and videos and permanently emptying the Recycle Bin. However, OneDrive now reports 102.7 GB used out of 100 GB, and Outlook.com is blocked from sending…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,047 questions
asked 2026-08-07T20:46:36.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 21%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Liang Huang
0
Reputation points
asked 2026-08-07T20:46:36.64+00:00
Liang Huang
0
Reputation points
1 answer
Microsoft BAA with My Company
Hello, We are a healthcare organization and use Microsoft 365 to store and process information that may include ePHI. We would like a copy of the Business Associate Agreement (BAA) between our organization and Microsoft, or guidance on how to execute one…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,956 questions
asked 2026-08-06T18:03:51.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 19%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gustavo Ramirez-Sandoval
0
Reputation points
commented 2026-08-07T20:45:40.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
240
Reputation points
Independent Advisor
1 answer
"Lifetime"license??? Office 2019 for Mac
I can't seem to find my other thread - but I will recap. I bought a Lifetime License Office 2019 for mac. It worked perfectly until last summer. At that time I deleted Office and re downloaded it and everything went on as normal (After a few hours of…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,589 questions
asked 2026-08-07T20:44:34.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
j d
0
Reputation points
answered 2026-08-07T20:44:57.98+00:00
AI answer
3 answers
Large Excel file: Suddenly the links are shifted to the cell in the preceding row.
I have a large Excel file (8025 lines). (Microsoft® Excel® 2021 MSO (Version 2405 Build 16.0.17628.20006) 64 Bit) One column (column C) contains names of historical persons; example: Victoria (Vereinigtes Königreich) To each cell (= historical person)…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,826 questions
asked 2024-06-06T06:13:52.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Hans-Heinrich Hartmann
0
Reputation points
commented 2026-08-07T20:38:15.34+00:00
Hans-Heinrich Hartmann
0
Reputation points