462,600 questions with Microsoft 365 and Office-related tags

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2 answers

How to get rid of yellow lines in Visio

Whenever i save a drawing from visio to a PNG i get these yellow lines apearing at the edge of objects. The lines sometimes dissapear when i change the resosultion, but it requires quite a few tries which costs a lot of time. These are the settings…

Microsoft 365 and Office | Visio | For business | Windows
asked 2025-11-19T11:01:37.9033333+00:00
sdlhkfsdhkfgklsabfdksgflkdhasfdhasf 10 Reputation points
answered 2026-03-08T19:56:30.4933333+00:00
Estra 0 Reputation points
2 answers

Microsoft Word, Excel, PowerPoint all quitunexpectedly

I updated my Microsoft 365 for my Mac last week and now Microsoft 365 products immediately quit unexpectedly after I attempt to open them

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-08T19:21:50.22+00:00
John Mullane 0 Reputation points
answered 2026-03-08T19:56:18.7966667+00:00
John Jefferson Doyon 60,860 Reputation points Independent Advisor
2 answers

how to get my email accounts linked

Why do I pay money to microsoft help if I cannot get any help by phone when I need it? Very frustrated with trying to read solutions. IN the past, I called Microsoft and them helped me over the phone.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T15:12:42.6666667+00:00
Patti Dollarhide 0 Reputation points
answered 2026-03-08T19:55:05.04+00:00
Katerina-N 6,760 Reputation points Microsoft External Staff Moderator
1 answer

SUPPORT OFF

SOMEONE USING MY PRODUCT ID ADMUN SUPORT OFF ..I NEED ON AGAIN

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-08T18:32:50.8533333+00:00
mdmoniruzzaman-6501 0 Reputation points
edited a comment 2026-03-08T19:55:03.3733333+00:00
Kai-L 11,095 Reputation points Microsoft External Staff Moderator
1 answer

Payment refund of promptly canceled MS Project 3

On March 3rd, 2026, I promptly canceled MS Project 3. I was unable to find the application for download for a newly purchased computer. I was charged for the Month of March while not using the product. Is it possible to get a refund?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-08T18:10:31.2233333+00:00
Jorge Cruz 0 Reputation points
commented 2026-03-08T19:49:59.2366667+00:00
Kai-L 11,095 Reputation points Microsoft External Staff Moderator
2 answers

Monthly subscription is double billing.

Overcharging, for months you've taken the subscription charge twice from my account. I attempted to get a refund but have not seen a response. When I called the phone on the account it says "no access". Please provide an explanation and refund…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-08T17:32:02.94+00:00
Albert Thomas 0 Reputation points
answered 2026-03-08T19:49:25.2266667+00:00
Albert Thomas 0 Reputation points
1 answer

Excel cell color issues

In my spreadsheet, the rows have alternating colors, one row white and one row pink throughout. However, I'm trying to see the color hex code for my pink cells and when I check they appear as white in the color picker. How do I fix this problem?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-08T18:35:07.7133333+00:00
Sarah Mcknight 0 Reputation points
answered 2026-03-08T19:47:43.7533333+00:00
Marcin Policht 81,790 Reputation points MVP Volunteer Moderator
2 answers

cannot include a family member to share storage

I have held the account for a while now and pay for 1tb storage plus office etc. I have tried to include another account but it states already a family member. It will not delete the account (as advised) so I can start again. It's important as that…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

188 questions
asked 2026-03-08T12:50:48.29+00:00
Norman Weeden 0 Reputation points
edited an answer 2026-03-08T19:45:05.3633333+00:00
Katerina-N 6,760 Reputation points Microsoft External Staff Moderator
7 answers

How do I remove the following sentence from my Microsoft Survey "when you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself"?

When I send out a Microsoft Survey, the recipients always have the following sentence in their survey: "When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself." How…

Microsoft 365 and Office | Project | For business | Windows
asked 2025-07-03T13:32:42.7366667+00:00
Carrington, Patrick J (PERS) 15 Reputation points
commented 2026-03-08T19:44:56.0033333+00:00
Chris Morley 0 Reputation points
1 answer

godaddy email

What happens to my godaddy email if I use that same email address for a microsoft subscription.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-08T18:56:59.1733333+00:00
Mike+Kristin Gaffney 0 Reputation points
edited an answer 2026-03-08T19:44:13.3866667+00:00
Marcin Policht 81,790 Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Microsoft authenticator sending me into a spiral

Hi, I'm not able to access my Microsoft365 apps (email/Teams primarily) at all due to changing phone and not having transferred my Authenticator credentials across. Now when I try to log in, it sends me into a spiral where I try and add account to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-11T07:35:03.8833333+00:00
Andrew Greaves 20 Reputation points
commented 2026-03-08T19:42:45.85+00:00
RGR 0 Reputation points
1 answer

Retake Exam

Hi, today i got an exam and failed.i would like to take that exam again.Is that possible and how?

Microsoft 365 and Office | Other
asked 2026-03-08T19:41:14.9366667+00:00
Ismail Ozdemir 0 Reputation points
answered 2026-03-08T19:41:26.37+00:00
Q&A Assist
2 answers

I can't activate my office 365 subscription

I purchased a new Dell computer with a year of office 365. When I try to activate via the Microsoft store, nothing happens.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-08T19:18:35.5866667+00:00
Frank Lentine 0 Reputation points
answered 2026-03-08T19:40:33.4+00:00
Stefan Blom 335K Reputation points MVP Volunteer Moderator
1 answer

Powerpoint presentation problem

There has been some issues regardng my powerpoint presentation saying it cannot work and I need to repair it

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-03-08T19:38:45.66+00:00
Shanks 0 Reputation points
answered 2026-03-08T19:38:59.92+00:00
Q&A Assist
1 answer

I believe my wife and I both have subscriptions instead of sharing one, how do I fix that?

I believe my wife and I both have subscriptions instead of sharing one, how do I fix that?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-08T19:37:49.1+00:00
edward jones 0 Reputation points
answered 2026-03-08T19:37:59.7233333+00:00
Q&A Assist
2 answers

Excel unable to edit

Has anyone else had issues with Excel locking so that you can not edit. When I Open the file it is fine, works and then suddenly not able to select cells, edit or anything. I have closed, reopened the file and it is fine for a few minutes and then…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-03-05T02:26:27.6666667+00:00
Paralegal VLAC 0 Reputation points
commented 2026-03-08T19:31:14.85+00:00
Paralegal VLAC 0 Reputation points
1 answer

microsoft 365 basic preventing claim of microsoft 365 personal

when i try to claim my microsoft 365 personal that came with my laptop, the microsoft 365 basic registered to that account is interfering.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T19:28:05.4066667+00:00
Frank Lentine 0 Reputation points
answered 2026-03-08T19:28:15.25+00:00
Q&A Assist
3 answers

Microsoft Word (365) remains extremely slow

Microsoft Word (365) has become extremely slow. When I open even a newly created word document, speed is initially perfect. But then if I key in a few items, the latency starts within 1 minute. As an illustrative example, if I hit the "return…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-08T15:24:01.66+00:00
Frank Searz 0 Reputation points
commented 2026-03-08T19:20:49.6166667+00:00
Charles Kenyon 164.1K Reputation points Volunteer Moderator
3 answers

O365 - Apps not opening on desktop

Hello, I have O365 and when I open Excel or Word, I want it to open from the desktop apps. They are only opening online. Is there a default to set them to open via desktop? Thanks, Chris

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-07T21:11:16.0633333+00:00
Chris 0 Reputation points
commented 2026-03-08T19:15:00.91+00:00
Stefan Blom 335K Reputation points MVP Volunteer Moderator
2 answers

I have two emails and two accounts. How can I merge them?

I have a gmail account and I tried to add a protonmail email account but I ended up creating a NEW account instead of merging, adding the protonmail email account. How do I rectify this?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-08T18:32:30.6966667+00:00
todd phoenix 0 Reputation points
answered 2026-03-08T19:14:18.2166667+00:00
John Jefferson Doyon 60,860 Reputation points Independent Advisor