445,022 questions with Microsoft 365 and Office-related tags

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double billed on different accounts

I have been charged for Microsoft storage on my gmail account and the full 365 on my hotmail account. I want to be reimbursed for one of them.

Microsoft 365 and Office | Other
asked 2025-12-10T01:45:29.0333333+00:00
Clancy Kiener 0 Reputation points
answered 2025-12-10T01:45:37.2433333+00:00
Q&A Assist
5 answers

How can I select this cell to delete it please?

Appears I can't highlight this cell in between to delete it, any assistance please?

Microsoft 365 and Office | Word | For education | Windows
asked 2025-11-22T22:56:56.1466667+00:00
Naomi Coffison 5 Reputation points
commented 2025-12-10T01:45:10.4733333+00:00
Naomi Coffison 5 Reputation points
2 answers

Can not access my Business Microsoft 365 Account

Hello, I unfortunately used my email address for both a private account and a business account. Unfortunately, I no longer have the password for the business account, and even the “reset password” function is disabled on the business account. Since I’m…

Microsoft 365 and Office | Access | For home | Other
asked 2025-12-10T00:01:30.03+00:00
Andreas 0 Reputation points
edited an answer 2025-12-10T01:41:04.6733333+00:00
Darren-Ng 5,720 Reputation points Microsoft External Staff Moderator
2 answers

I've deleted a massive amount of files yet it still says I am over the storage limit. Am I being forced to purchase a subscription?

I have been deleting files for several hours now to free up space yet everytime I delete a huge amount of files, my storage limit overload keeps stating I exceeded. Am I being forced to purchase a subscription?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-10T00:53:36.49+00:00
Wendy Quesada 0 Reputation points
answered 2025-12-10T01:40:52.83+00:00
Randy Baroja 18,970 Reputation points Independent Advisor
1 answer

Microsoft 365 Account

I would like to inquire about the account license, the reason for its sudden suspension and the sudden closure of the account due to an error in the password, and how to renew the license and subscribe. Previous emails: <<Emails…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-09T12:51:02.6066667+00:00
Blue Sky Logistics 0 Reputation points
edited the question 2025-12-10T01:39:50.4333333+00:00
Haytham-C 3,985 Reputation points Microsoft External Staff Moderator
1 answer

Word & Excel has run into an error preventing it from working correctly

Why am I getting this error in word and in excel? Word & Excel has run into an error preventing it from working correctly. Ecel/Word will need to be closed as a result. Would you like us to repair now? Repair Now Help Close What i…

Microsoft 365 and Office | Word | Other | Windows
asked 2025-12-10T01:30:21.4366667+00:00
Oddie Robbins 0 Reputation points
answered 2025-12-10T01:30:34.48+00:00
Q&A Assist
2 answers

How to avoid synching problems when working on 3 desktops

I have 3 desktops, two at my main home (reside 9 months) and one at a vacation home (reside 3 months). The vacation home is shut off when not there. Last year when I turned it on One Drive synched the files on the vacation home desktop as if they were…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-09T20:55:56.9+00:00
Rosalita92 0 Reputation points
commented 2025-12-10T01:28:22.5933333+00:00
Rosalita92 0 Reputation points
3 answers One of the answers was accepted by the question author.

I paid 1.99 for more storage for my onedrive account, where is is located?

I paid 1.99 for more storage for my onedrive account, where is is located? I don't have any space.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2025-12-09T18:33:55.77+00:00
Karen Helms 0 Reputation points
edited an answer 2025-12-10T01:28:01.39+00:00
Dora-T 8,515 Reputation points Microsoft External Staff Moderator
0 answers

How do I get the version of outlook so I can modify columns in inbox?

How do I get the version of outlook so I can modify columns in inbox? I had it last week but I dont know how I got it. Simply clicking on turning off new outlook doesnt do anything useful. Scott

Microsoft 365 and Office | Other
asked 2025-12-10T01:25:05.66+00:00
Scott Barnard 0 Reputation points
2 answers

Excel Only Opening in a Safe Mode

I cannot open excel except in safe mode. I have tried doing an online repair which did not remedy the issue. Then I tried removing the office 365 apps and reinstalling--still no luck. I believe the issue is in one of my add-ins "ChemDraw". I've…

Microsoft 365 and Office | Excel | For education | Windows
asked 2025-07-23T21:24:52.14+00:00
Moira Lauer 5 Reputation points
commented 2025-12-10T01:17:18.3766667+00:00
Ronnel Pacate 0 Reputation points
1 answer

I was offered the option to switch to Microsoft 365 Family Classic but says I'm not eligible

I was offered the option to switch to Microsoft 365 Family Classic but when I click the link it says I'm not eligible. Any thoughts please?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-09T23:23:15.1733333+00:00
Mark Rodger 0 Reputation points
commented 2025-12-10T01:16:02.6166667+00:00
Murray MacRae 0 Reputation points
0 answers

Can I fix Windows 11 with my new 365 Subscritption, I have problems with my email outlook. I cannot synchronise with my laptop the ticket is already with Microsoft Nederland

Can I fix Windows 11 with my new 365 Subscritption, I have problems with my email outlook. I cannot synchronise with my laptop the ticket is already with Microsoft Nederland

Microsoft 365 and Office | Other
asked 2025-12-10T01:14:46.8566667+00:00
Freek Veenstra 0 Reputation points
1 answer One of the answers was accepted by the question author.

The most confusing email autoresponder produced by Microsoft - if anyone can confirm it's not just me

You probably all received x2 Microsoft SUPER EMAIL ALERT about price changes and Personal 365 v Classic information. So to help thy neighbour, here it is in summary. Original email is about 300 words+ see below. I got pretty confused fast. As a…

Microsoft 365 and Office | Other
asked 2025-12-10T01:09:01.1233333+00:00
evette locke 0 Reputation points
commented 2025-12-10T01:14:31.52+00:00
evette locke 0 Reputation points
1 answer One of the answers was accepted by the question author.

"Planner" is no longer showing up as a Microsoft App in Loop

My team uses the following Microsoft apps for our project management: To Do, Planner, and Loop. We have multiple plans (basic) in Planner and up until two days ago, I was able to link a Plan in Microsoft Loop in our various workspaces and pages. However,…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
369 questions
asked 2025-09-25T13:42:51.2+00:00
Nichole Guerra 50 Reputation points
commented 2025-12-10T01:05:05.5+00:00
Brett Gilbertson 0 Reputation points
1 answer

My sons MS accounts is stuck in a parental consent loop.

I have been in contact with a Microsoft accounts supervisor. I have already been provided with the proper troubleshooting to connect the child to a parent organizer but I am constantly in a loop that's saying there is already a consent for the child. As…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-12-10T01:04:30.5533333+00:00
Greg Knowles 0 Reputation points
answered 2025-12-10T01:04:39.49+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

Can't display slide SlidelD(366,0,Slide]

When I download the file and open it on the desktop app, everything works fine. But when I open the same file online, the error message appears after a while. I also tried opening the previous/older versions of the same PowerPoint file online, and the…

Microsoft 365 and Office | PowerPoint | Other | Other
asked 2025-12-10T00:57:27.1433333+00:00
X 0 Reputation points
accepted 2025-12-10T00:59:11.6233333+00:00
X 0 Reputation points
4 answers

Autocorrect option to replace 2 hyphens with dash is enabled in Word web version, but is not working. How to fix it?

The Word web version in Office 365 offers an Auto Correct option to replace two hyphens (--) with dash (—) and I have it enabled, but it is not working. Nothing happens when I write --. In Word desktop app it is working correctly, but I sometimes have…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-09T11:02:57.2533333+00:00
Amālija Brūvere 0 Reputation points
edited an answer 2025-12-10T00:58:45.9366667+00:00
Charles Kenyon 159K Reputation points Volunteer Moderator
2 answers

Microsoft 365 refund NEEDED

I have had a subscription to microsoft 365 that I didnt realize was on my account, i haven't used any of their programs once, and I think that warrants a refund of at least the last months charges, how can I get this initiated.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-10T00:22:20.6033333+00:00
Nick 0 Reputation points
answered 2025-12-10T00:56:21.62+00:00
Estrella721 28,895 Reputation points Independent Advisor
4 answers

Permutations - Macro

Hi All, I need some help composing a Macro. I'll outline the steps needed to be done and I'll appreciate if anyone can put this into code. Although for the example given below (2,9,4,7,5,3,6,1,8) there might be more simpler ways to get the results, for…

Microsoft 365 and Office | Excel | For education | Windows
asked 2025-12-09T17:00:59.5733333+00:00
Uncle Bear 0 Reputation points
edited the question 2025-12-10T00:51:35.9266667+00:00
Hendrix-C 8,315 Reputation points Microsoft External Staff Moderator
2 answers

XCEL sheet how to remove macros

can't open up a workbook in excel with macros? I have a sharepoint work book and cant remove all acrued invoices

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-08T20:30:33.8366667+00:00
Marissa Murray 0 Reputation points
commented 2025-12-10T00:50:26.53+00:00
Hendrix-C 8,315 Reputation points Microsoft External Staff Moderator