444,774 questions with Microsoft 365 and Office-related tags

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Subscription Activation

I have purchased the Microsoft 365 Family subscription, how do I activate it.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-09T01:13:26.68+00:00
Kimberly Newman 0 Reputation points
answered 2025-12-09T02:00:00.7633333+00:00
Aymeric-B 23,185 Reputation points Independent Advisor
3 answers

Potentially double charged and enrolled in Microsoft 365

Good morning, I am getting emails stating that I am being charged monthly for a subscription however my company has subscribed to an IT company providing us with access to Microsoft 365 and I do not want to be charged double. Would you please be able to…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2025-12-08T17:25:30.5633333+00:00
Bryan Freiermuth 0 Reputation points
answered 2025-12-09T01:59:56.2133333+00:00
Tammy-Ng 5,275 Reputation points Microsoft External Staff Moderator
1 answer

How to install automatic duplexing?

I removed and readded my HP printer. How do I install automatic duplexing unit?

Microsoft 365 and Office | Other
asked 2025-12-09T01:59:27.89+00:00
Gordon Afdahl 0 Reputation points
answered 2025-12-09T01:59:36.52+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

my brand new 365 account is not working at all

I was working on an excel spreadsheet and couldn't save it. Apparently I was using a now discontinued 2019 Microsoft application, so I followed the prompts and purchased Microsoft 365 thinking the 2019 spreadsheet would transfer to the new program but it…

Microsoft 365 and Office | Excel | For home | iOS
asked 2025-12-07T07:19:36.3566667+00:00
Patricia McMillen 20 Reputation points
accepted 2025-12-09T01:59:21.65+00:00
Patricia McMillen 20 Reputation points
3 answers

How do I add the app One Drive to my computer?

I wanted to get the updated version of One Drive. I was instructed to uninstall One Drive before I could get the updated version. I uninstalled One Drive and cannot find how to load the One Drive app so I can get an updated version

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-08T20:50:06.3733333+00:00
Roger Denisewicz 0 Reputation points
edited an answer 2025-12-09T01:58:52.1+00:00
Craig Long 16,510 Reputation points Volunteer Moderator
2 answers

The drop-down list for a data validation does not appear in the cell to which the validation is applied. Why not?

The drop-down list for a data validation does not appear in the cell to which the validation is applied. The In-cell tick box has been selected. The validation values do not appear in the cell to which the Data validation is applied

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-04T06:12:17.23+00:00
Paul Rietmann 20 Reputation points
commented 2025-12-09T01:52:27.81+00:00
Doris V 225 Reputation points Microsoft External Staff Moderator
2 answers

can't download Office 2021 through setup.office.com. When I click the link for the 64-bit OR 32-bit version, it tells me "service unavailable"

I can't download Office 2021 through setup.office.com. When I click the link for the 64-bit OR 32-bit version, it tells me "service unavailable" My key is accepted but error occurs whenever I select download 64 bit.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-09T01:13:56.3033333+00:00
Scott Fleenor 0 Reputation points
edited an answer 2025-12-09T01:51:43.91+00:00
Ivan B 87,220 Reputation points Independent Advisor
2 answers

I am stuck on an endless 2FA loop

Hi all, As the title says, I am stuck in an endless 2FA loop. Whenver I try to login, it asks me to verify on the app. However, it doesn't even look like my account is properly connected and to get it connected requires me to log into my account, which I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-08T20:37:55.9466667+00:00
Elizabeth Friedman 0 Reputation points
commented 2025-12-09T01:46:47.06+00:00
Elizabeth Friedman 0 Reputation points
2 answers

how to unblock macro

trying to unblock macro, have add folder to trusted places

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-08T22:43:18.51+00:00
Riley, Pat P {PEP} 0 Reputation points
commented 2025-12-09T01:43:35.8033333+00:00
Riley, Pat P {PEP} 0 Reputation points
1 answer

Add a family member

How do I add a family member to my account? I want to add my wife to my account

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-09T01:40:54.2066667+00:00
Randolph H. Sperger 0 Reputation points
answered 2025-12-09T01:41:08.8166667+00:00
Q&A Assist
3 answers

Office for Home 2024 apps will not open on my MBP

I just purchased MS Office for Home 2024, but the apps won't open. When I attempt to open them, I get the error message: MS Word Quit Unexpectedly

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-08T22:22:38.4366667+00:00
Richard Berling 0 Reputation points
commented 2025-12-09T01:40:04.0133333+00:00
Richard Berling 0 Reputation points
2 answers

After online repair office won't recognize my license.

Word was running poorly so did an online repair. Afterward it won't open Word or Excel. Wanting me to subscribe although I believe that I have an ongoing licese from years ago.

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-09T00:29:20.56+00:00
Janos Wimpffen 0 Reputation points
commented 2025-12-09T01:39:41.4433333+00:00
Janos Wimpffen 0 Reputation points
1 answer

stop microsoft 365 annual fee

マイクロソフト365年間更新料7,340円クレジットより引き落とされてますが現在使用しておらず停止したいのですが昔のパソコンの為サインインできない状態なので連絡致しました

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-09T01:34:06.46+00:00
晃 山品 0 Reputation points
answered 2025-12-09T01:34:14.4066667+00:00
Q&A Assist
1 answer

How do I get my new subscription to take over from old subscription under different email

I had a basic 365 account under one email, somehow when I upgraded to a 365 personal I used a different email address. The old account expired and I didn't renew but it does not seem to recognize the new account the system just keeps telling me soon I…

Microsoft 365 and Office | Other
asked 2025-12-09T01:33:39.6133333+00:00
Melva Henderson 0 Reputation points
answered 2025-12-09T01:33:56.9933333+00:00
Q&A Assist
2 answers

how do I change my 365 payment date

I only get paid once a month on the 10th. I do not want to pay for 365 2x in one month. How can I change my subscription to debit on the 10th of each month

Microsoft 365 and Office | Other
asked 2025-12-09T00:47:58.3266667+00:00
KAREN DELANEY 0 Reputation points
answered 2025-12-09T01:33:40.2333333+00:00
Sumit D - IA 151K Reputation points Independent Advisor
2 answers

How to unblock macros

I have a trusted .xlsm which Microsoft has blocked since the source is untrusted. I tried three ways to get the Macros unblocked with no luck. Added the website to a safe list. Unblocked Macros in properties Verified that Macros were enabled in…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-08T22:53:25.66+00:00
HE 0 Reputation points
edited an answer 2025-12-09T01:33:35.69+00:00
Darren-Ng 5,645 Reputation points Microsoft External Staff Moderator
3 answers

As an administrator, how do i give access to Word and the other office apps to a new employee?

As an administrator, how do i give access to Word and the other office apps to a new employee? Moved from: Microsoft 365 and Office | Access | For business | Windows

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-08T23:12:22.44+00:00
Thomas Day 0 Reputation points
answered 2025-12-09T01:29:38.2633333+00:00
Sophie N 8,120 Reputation points Microsoft External Staff Moderator
2 answers

How to obtain Voluntary Product Accessibility Template (VPAT) for Mermaid Add-in?

Hi I am requesting your help to obtain a Voluntary Product Accessibility Template (VPAT) for Mermaid Add-in for Microsoft Word and PowerPoint. Please advice. Thank you.

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2025-12-08T20:56:35.38+00:00
Ramesh GopalaSwamy 0 Reputation points
answered 2025-12-09T01:27:39.38+00:00
Vivian-HT 8,775 Reputation points Microsoft External Staff Moderator
2 answers

Install error

Trying to add an AI based excel add-on and keep getting install error. Running Mac OS 12.7.5 What might be causing this?

Microsoft 365 and Office | Excel | For business | MacOS
asked 2025-12-08T17:19:42.92+00:00
Dan Bloom 0 Reputation points
answered 2025-12-09T01:24:43.3833333+00:00
Dora-T 8,440 Reputation points Microsoft External Staff Moderator
0 answers

Have 365 subscription but Microsoft 365 cannot find subscription when I login into apps

Hello, I have a confirmed Microsoft 365 subscription, but the past few days, when I try to load a Word/Excel document is says "No Microsoft 365 Subscription is Found". I have tried updating everything, logging all apps out of the account and…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-12-09T01:22:17.0233333+00:00
Belinda 0 Reputation points