477,202 questions with Microsoft 365 and Office-related tags

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4 answers

Microsoft WORD not allowing access to any of my documents.

My Microsoft WORD is not allowing access to any of my documents. It says that I do not have permission. I logged in and out but there is no change. Yesterday I commented on a peer’s document. Could this have affected it, and how to fix the problem?

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-06-09T18:16:25.0666667+00:00
Bob Evans 0 Reputation points
commented 2026-06-11T19:28:47.8+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
2 answers

Overcharged on my Microsoft subscription.

Was overcharged for Microsoft Subscription on 5/30/26. I was charged for 2 subscriptions. I only use Microsoft Suite Products (MS Word Excel, etc.) on my 2 personal computers, Originally Created the account under ******@gmail.com.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-11T18:51:12.52+00:00
Virgil Valdez 0 Reputation points
commented 2026-06-11T19:27:35.4+00:00
John Jefferson Doyon 72,570 Reputation points Independent Advisor
1 answer

how to get account space back

happened 4 days ago accidentally. Now there is not enough space for outlook and onedrive on my family drive account

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-11T19:27:00.4033333+00:00
Laurence Roberts 0 Reputation points
answered 2026-06-11T19:27:27.3666667+00:00

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3 answers

Outlook contacts

All the existing Outlook contacts have disappeared.

Microsoft 365 and Office | Other
asked 2026-06-11T02:19:48.67+00:00
Ken Olson 5 Reputation points
answered 2026-06-11T19:26:30.8766667+00:00
Ken Olson 5 Reputation points
1 answer

How to change payment

Need to change credit card information to pay for subscription

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-11T19:25:50+00:00
Terrence ORourke 0 Reputation points
answered 2026-06-11T19:26:00.6266667+00:00

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1 answer

Cannot send or receive pictures from Outlook, pasted from a Word document.

This has been my process for 10 years. Create email message (with pictures) in Word Copy message and picture from Word into Outlook (pictures appear to be there) Send the email - no pictures show up for any desktop users, but pictures DO show up in…

Microsoft 365 and Office | Word | For business | Other
asked 2026-06-11T15:18:38.66+00:00
Kelly Hoggard 0 Reputation points
edited a comment 2026-06-11T19:25:43.3+00:00
Hendrix-C 17,325 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Project application crash when opening a project file that contains links to other project files

Microsoft Project application crash when opening a project file that contains links to other project files. This issue has been observed after I today received an update with request to reboot the laptop. A pop-up window appears, see attachment, which…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-06-11T14:31:25.7+00:00
Swathi 0 Reputation points
edited a comment 2026-06-11T19:23:21.86+00:00
Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator
2 answers

how to add spreadsheet compare to excel in microsoft 365 for family account

how to add spreadsheet compare to excel in microsoft 365 for family account

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-11T18:41:12.0766667+00:00
Patrick Olin 0 Reputation points
answered 2026-06-11T19:19:14.8333333+00:00
John Jefferson Doyon 72,570 Reputation points Independent Advisor
3 answers

Can not change payment method of an expired credit card

I need to renew my account and i can not delete the expired credit card!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-11T17:32:04.72+00:00
Jesse J Williams 0 Reputation points
answered 2026-06-11T19:18:17.48+00:00
paulr0511 45,500 Reputation points Independent Advisor
1 answer

Recover lost product key

How do I recover a lost product key for Microsoft Map Point? I have it installed on my desktop PC but cannot install on my new laptop.

Microsoft 365 and Office | Other
asked 2026-06-11T19:17:44.3433333+00:00
Joe McFadden 0 Reputation points
answered 2026-06-11T19:17:59.31+00:00

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1 answer

Language issue with PC and cloud.

Hello, I've met with the help desk regarding MS Office. My cloud website is in french despite my languages being set to english. I have a similar issue with my PC. It was initially loaded in french and I had to convert it to english and the correct…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-11T15:49:59.27+00:00
Edward Olszewski 0 Reputation points
answered 2026-06-11T19:17:27.3333333+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
1 answer

Copilot connection issues to Excel on Desktop

I am using a MacBook Pro and all systems are up to date including Excel. I keep getting a message from Copilot in Excel that it is having persistent internal issues connecting to excel. I am using the correct type of excel file and it is saved to…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-06-11T17:30:42.5866667+00:00
nancy 0 Reputation points
commented 2026-06-11T19:15:08.03+00:00
nancy 0 Reputation points
1 answer

Refund for 365 and help installing Office 2021 which is mine

I was trying to install Office 2021 which I owned by me and somehow ended up subscription to 365 which I don't want. I need a refund and help installing office 2021. Steve Badaracco (PII Removed).

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-11T14:42:23.38+00:00
Steve Badaracco 0 Reputation points
edited the question 2026-06-11T19:14:35.5566667+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
0 answers

Unable to activate MS 365

I am unable to activate my MS365 account. It was installed and activated. However, Window became corrupt and need to be reinstalled. I purchased it through the eCompanyStore.My son-in-law works at Microsoft. Product Name: Microsoft 365 Business…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-11T18:59:45.0233333+00:00
Lynda Friesz 0 Reputation points
edited the question 2026-06-11T19:11:48.03+00:00
Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator
0 answers

Authenticator app

I can not sign into my business account with the authenticator app. i will try and sign on on my computer and it ask for the number code and it doesn't show up on the app on my phone. I've tried calling a support number and its just a robot that doesn't…

Microsoft 365 and Office | Subscription, account, billing | For business | iOS
asked 2026-06-11T19:10:10.1633333+00:00
Quynh-Huong Nguyen 0 Reputation points
2 answers

need to speak with human

getting billed for something im not paying for and need to speak with someone

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-11T18:33:25.78+00:00
Albert Di Meglio 0 Reputation points
answered 2026-06-11T19:07:20.58+00:00
Darhyl Amizola 43,610 Reputation points Independent Advisor
0 answers

After installation of KB5094126 the Word integration over COM fails

After installing Windows Update KB5094126 (June 2026), our application fails when opening Word via COM automation. Error: HRESULT 0x80020005 (DISP_E_TYPEMISMATCH) Type mismatch Happens during Documents.Open() (IDispatch call) Fully reproducible …

Microsoft 365 and Office | Development | Other
asked 2026-06-11T18:46:08.1966667+00:00
Daratha, Paul 0 Reputation points
commented 2026-06-11T19:05:54.51+00:00
Viorel 127K Reputation points
2 answers

how to add family members

I bought family use of microsoft office recently in May. How do I share the family program with my sons and daughter in law?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-06-11T18:24:22.42+00:00
Anthony Naturale 0 Reputation points
commented 2026-06-11T19:01:22.7+00:00
John Jefferson Doyon 72,570 Reputation points Independent Advisor
1 answer

Remove "Quick Access" Locations in Open

How do I remove "Quick Access" locations from the left pane of Excel's Open dialog box? I know how to pin locations, but my favorites only appear in 'Show More,' where pinning isn't an option.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T20:34:14.66+00:00
Al LaCroix 0 Reputation points
commented 2026-06-11T19:01:07.2133333+00:00
Ryan-N 13,740 Reputation points Microsoft External Staff Moderator
1 answer

how to get refund on microsoft 365 subscription

how do i get a refund on a microsoft 365 subscription. i keep getting refered to different sites but not one of them facilitats a actual refund

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-11T19:00:05.87+00:00
Grace Davis 0 Reputation points
answered 2026-06-11T19:00:21.25+00:00

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