478,061 questions with Microsoft 365 and Office-related tags

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2 answers

We have lost access to out admin account for our Microsoft 365 for Non-Profits

I am reaching out on behalf of our nonprofit organization. We are experiencing a critical issue with our Microsoft 365 tenant. Our Global Admin account was held by a former employee who has since left the organization and is no longer responding to our…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-06-16T10:52:58.02+00:00
Amna Ali 0 Reputation points
edited an answer 2026-06-17T16:00:19.0433333+00:00
Henry-N 14,315 Reputation points Microsoft External Staff Moderator
1 answer

Sharepoint Lists filter by number - slider option?

Hello I am currently working on Sharepoint List and one of the columns I am working on of type number. I have set the minimum value of this column to be 0. I created a few rows with some numbers and then I attempted to filter by this column. But I…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-06-17T15:02:13.67+00:00
E L 0 Reputation points
answered 2026-06-17T15:59:55.1033333+00:00
Kai-L 14,395 Reputation points Microsoft External Staff Moderator
3 answers

Teams online defaulting to classic

Hi all, For some reason Teams online keeps defaulting to classic version then forcing me to switch, why is it not defaulting to the new teams (https://teams.microsoft.com/v2/)

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Microsoft Teams for business | Other
asked 2024-05-20T13:11:12.7033333+00:00
Aran Billen 966 Reputation points
answered 2026-06-17T15:58:30.4233333+00:00
Richard Moroney 0 Reputation points
2 answers

Looping login page "Set up your device to get access" even though I already logged in with Company Portal

Keep getting looping login screen after attempting to "re-enter password" for mail account. I get sent to Microsoft login -> authenticator app -> then I get prompted to "setup my device". I have re-setup company portal and…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-15T15:10:39.93+00:00
Christian Rodriguez 0 Reputation points
commented 2026-06-17T15:57:56.5633333+00:00
Christian Rodriguez 0 Reputation points
3 answers

Problemas con el versionado en windows 11 para un sitio sharepoint con versionamiento y aprobación de contenido aprobado

Hola, tengo este tema: Al intentar subir un archivo con el mismo nombre que uno existente en la biblioteca de documentos de SharePoint, en Windows no aparece la opción "Reemplazar". Solo se muestra "Mantener ambos". En macOS, el…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-16T20:40:41.92+00:00
Juan Pablo Silva Fernandez 0 Reputation points
answered 2026-06-17T15:55:51.1733333+00:00
Juan Pablo Silva Fernandez 0 Reputation points
1 answer

Mail Merge Uploading to Share Point as Image

Good morning! I am having some issues with a mail merge. My company sends out lots of notices that require templates that we edit case by case. Normally we just email the word docs to our supervisor and they load fine, but as we have gotten busier we…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-17T14:22:24.89+00:00
Molly Mckane 0 Reputation points
answered 2026-06-17T15:54:07.24+00:00
Ian-Ng 13,855 Reputation points Microsoft External Staff Moderator
1 answer

How do I get support to fix my MS 365 account

I have bought a MS365 business account last week. But now when I want to start working with it, I see in MS 365 administration center errors like "something went wrong" and no information about my account is visible. Adding a domain is not…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-12T12:25:26.5433333+00:00
PaulJanssen-0038 0 Reputation points
commented 2026-06-17T15:50:11.54+00:00
Henry-N 14,315 Reputation points Microsoft External Staff Moderator
1 answer

Can’t speak to a live person at Microsoft help and the ai hangs up!! URGENT

Hello, I am trying to solve the issue that I have been receiving an email that tells me on July 13 my device which is a MacBook Pro where I use Word and PowerPoint on I will no longer be able to edit my files. It says I have to sign in on a device that…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-17T15:48:58.4+00:00
anonell 0 Reputation points
answered 2026-06-17T15:49:28.67+00:00

AI answer

1 answer

Importing spreadsheet data from google sheets to excel

I want to import a google sheets document into excel. The information I've obtained from searching says to go to Data and select Web. I have Microsoft 365, but find no tab for web under data. How can I import data from Google sheets

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-17T15:34:39.2466667+00:00
Maryellen Truelove 0 Reputation points
answered 2026-06-17T15:34:51.6233333+00:00

AI answer

1 answer

Double Charged

Hi I have been charged twice for my subscription, please could you look into this for me Thank you Joanne

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-17T15:31:50.8233333+00:00
joanne braddock 0 Reputation points
answered 2026-06-17T15:32:17.52+00:00

AI answer

2 answers

When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.

Got a license for MIcrosoft Office 365 in Costco. When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T14:54:22.1733333+00:00
Manolo Lopez 0 Reputation points
answered 2026-06-17T15:30:40.74+00:00
DaveM121 891K Reputation points Independent Advisor
1 answer

Cannot connect CoPilot to Excel, notified by CoPilot that Excel API is not responding to requests

I cannot get CoPilot in Excel to run prompts that it had been doing up to June 3. The error messages complain about lack of connectivity, but only once was I provided with anything specific: "I apologize, but I'm experiencing persistent technical…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-06-09T20:29:20.0466667+00:00
Dave Finley 5 Reputation points
commented 2026-06-17T15:28:08.3166667+00:00
Bryan Kyllonen 0 Reputation points
3 answers

what about privacy of individual accounts of one organisation

if 5 members or devices can acces this account...can a person see the documents and files im editing using this account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-17T11:13:03.2866667+00:00
t29199 0 Reputation points
answered 2026-06-17T15:23:57.68+00:00
Bulldog 2,305 Reputation points
2 answers

incorrect birthdate

how do i change my birthdate, i entered the wrong date and now its says 2009, which was supposed to be 2002

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-17T13:30:17.8233333+00:00
Ian Mendoza 0 Reputation points
answered 2026-06-17T15:23:40.5566667+00:00
EmilyS726 240.2K Reputation points Independent Advisor
4 answers

How can I cancel my Microsoft 365 Family subscription if I can't access my account?

Hi, Two years ago I purchased a Microsoft 365 Family subscription. I used my Gmail address to complete that purchase. I never used any other Microsoft product beyond Word and Excel and I received purchase confirmation and other emails from Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-08-08T11:46:07.4766667+00:00
Serena 0 Reputation points
commented 2026-06-17T15:20:11.32+00:00
beverly dean 0 Reputation points
3 answers

Outlook 365 pdf attachments

How do I make Outlook 365 pdf attachments open in adobe instead of outlook native preview pane

Microsoft 365 and Office | Other
asked 2026-06-17T14:37:27.1133333+00:00
Dennis A. Peters 0 Reputation points
answered 2026-06-17T15:17:02.8633333+00:00
Bulldog 2,305 Reputation points
3 answers

How to reactivate my Microsoft Office 365

I subscribed to MS Office 365 since 2022. I cancelled my subscription this year then I resubscribed on June 7, 2026. I paid 108.28 USD inclusive of tax. I installed the MS 365, but when I try to use the MS word, it says in my screen, "subscription…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-09T02:04:45.78+00:00
Brenda Fuentes 5 Reputation points
edited an answer 2026-06-17T15:17:02.22+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers

Copilot connection issues to Excel on Desktop

I am using a MacBook Pro and all systems are up to date including Excel. I keep getting a message from Copilot in Excel that it is having persistent internal issues connecting to excel. I am using the correct type of excel file and it is saved to…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-06-11T17:30:42.5866667+00:00
nancy 0 Reputation points
commented 2026-06-17T15:16:51.9033333+00:00
nancy 0 Reputation points
2 answers

How to remove the add or create an agent in Microsoft 365

Hello In an Education Tenant. If you want to make Study and Learn available you have to make Agents available. How do you remove the Create and agent button and the Add an Agent button in particular for students? There is a suggestion by Copilot chat…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-12T12:01:21.15+00:00
Heather Peake 116 Reputation points
commented 2026-06-17T15:16:27.8766667+00:00
Heather Peake 116 Reputation points
2 answers

Out of memory for a large file

I received an edited manuscript from my publisher. And I could not d/l it to my desktop - not enough memory. I tried rebooting my desktop computer (mac) and I removed many old files. I need help

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-17T14:40:01.7266667+00:00
Jerome Kaplan 0 Reputation points
answered 2026-06-17T15:14:22.2733333+00:00
Bulldog 2,305 Reputation points