Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
9,978 questions
452,339 questions with Microsoft 365 and Office-related tags
1 answer
How to fix win32kfull.sys SYSTEM_SERVICE_EXCEPTION(0x3B)
My computer is caught in a continuous restart mode with the error code from the subject line as the Stop code. It is a Dell computer and their tech support says that it is a software issue.
Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-01-19T16:45:14.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Simone Maloz
0
Reputation points
answered 2026-01-19T16:45:30.1966667+00:00
Q&A Assist
2 answers
Designer Does Not Work
Designer functions have not worked in over a year. There have been no fixes. This is not acceptable. Any plans to fix this program so it can be used? As it is now, it is useless and has been a time suck. If you cannot, which seems to be the case, fix the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,566 questions
asked 2026-01-18T17:20:27.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
avera morrison LICSW
0
Reputation points
commented 2026-01-19T16:44:55.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
2 answers
I tried to change my account details after a business change and now it's just a mess and I'm locked out.
I closed a business and then switched to a home account. I can't get rid of the old credentials even though I setup a new account when I reactivated 365. I can't get in and see all of my mail and when I try to sign in it continues to bring up the old…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
23,148 questions
asked 2026-01-18T15:31:26.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 43%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mary Earley
0
Reputation points
commented 2026-01-19T16:44:35.65+00:00
Mary Earley
0
Reputation points
2 answers
How to access "free lifetime MS office" bundled with my hp laptop
I purchased an HP 14" laptop that said it came with Windows 11 and "free lifetime MS Office." I have already had a subscription to MS office for a number of years. I was advised to let my subscription lapse and then activate the free…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,562 questions
asked 2026-01-19T15:52:36.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 72%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jennifer Franklin
0
Reputation points
answered 2026-01-19T16:44:33.66+00:00
John Oliver
10,310
Reputation points
Independent Advisor
3 answers
Billing adjustment needed
I was billed 140.39 for my microsoft 365 family subscription. My plan was supposed to be $99/year. Please correct.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,566 questions
asked 2026-01-19T16:10:00.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 21%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brooke Roe
0
Reputation points
answered 2026-01-19T16:44:29.5233333+00:00
John Jefferson Doyon
54,070
Reputation points
Independent Advisor
2 answers
Automatic Completion of cell
The automatic completion of cell is not working properly in my worksheet. If I type "a_bcd" in a cell it will appear in the cell below. If I then type "a_def" in the next cell below when I move to the next cell down vertically then…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
56,694 questions
asked 2026-01-19T16:07:53.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E0%3C/text%3E%3C/svg%3E)
0108Johnl
0
Reputation points
answered 2026-01-19T16:44:07.47+00:00
Francisco Montilla
27,600
Reputation points
Independent Advisor
1 answer
Locked out as sole Global Admin , no access to Authenticator and no backup methods
I have an issue with another microsoft account, i can no longer login and I need access urgently. (I am using this account to raise the issue, when I call Microsoft in Belgium it brings me to an AI agent who refers to the website, very frustrating). The…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
14,559 questions
asked 2026-01-19T08:03:19.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 36%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sophie Peters
0
Reputation points
edited an answer 2026-01-19T16:43:30.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
2,605
Reputation points Microsoft External Staff
Moderator
1 answer
Locked Out of Microsoft 365 Developer Admin Account – Lost Access to Authenticator App, No Recovery Method Available
Hello Microsoft Support Community, I need urgent help recovering access to my Microsoft 365 Developer Program account. I was the sole global administrator of my tenant. Unfortunately, my phone broke and lost access to the Microsoft Authenticator app,…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
14,559 questions
asked 2026-01-13T20:23:08.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Broyston Dias
0
Reputation points
edited a comment 2026-01-19T16:43:20.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
8,425
Reputation points Microsoft External Staff
Moderator
2 answers
Office menus, re size
Hi i had to reduce scale through options, but when I have gone back to 125% the office menus and still at 100%, I have re installed, but still the same, everything else is ok, the screen here is as it was, its just the menus and taskbar within…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,566 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
How to get OneNote notebooks on iPad over to pc
Changed location for files on PC to Onedrive and for some reason lost all the notebooks. My Android phone was affected too, but not my iPad. Is there a way to get the notebooks on the iPad to copy over to windows then android?
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
442 questions
asked 2026-01-18T14:09:11.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Keith Shivner
0
Reputation points
commented 2026-01-19T16:41:58.3666667+00:00
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
2 answers
Request for a refund for $129.99 from a dealer I did not authorized a renewal.
Dear Microsoft, I need the contact information for the dealer/agent that has made an unauthorized charge for $129.99 on 11/22/25. I need to request a refund. I have been on medical leave and have not had the chance to diligently follow up on it. I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,566 questions
asked 2026-01-19T16:03:49.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Maria Del Rosario
0
Reputation points
answered 2026-01-19T16:41:48.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
31,005
Reputation points
Independent Advisor
2 answers
I need help ASAP to restore a folder that has been over written on onedrive?
I need help ASAP to restore a folder that has been over written on onedrive?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
14,566 questions
asked 2026-01-18T15:07:35.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 44%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Good News Church
0
Reputation points
commented 2026-01-19T16:41:04.4+00:00
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft 365 and Sonoma
I have Microsoft 365 on Mac studio (Sequoia) but cannot add to MacBook Air (Sonoma). When I try to add the device I am told it is not available for iOS or Mac OS at this time.
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,051 questions
asked 2026-01-18T16:35:15.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gary Mills
0
Reputation points
commented 2026-01-19T16:39:53.1466667+00:00
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Installing iCloud app on Windows gets hung up on “Checking system requirements…”
Trying to install iCloud for Windows an Samsung laptop. Installation stalls early “Checking system requirements…”. How do I avoid this obstacle?
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,856 questions
asked 2026-01-19T16:36:19.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 7.000000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Martin Ogletree
0
Reputation points
accepted 2026-01-19T16:37:45.5233333+00:00
Martin Ogletree
0
Reputation points
1 answer
trebam pratiti korake za aktivaciju telefonom, ali ne znam kako. Nazovem broj i nama uputa za unos koda
Moderatorova napomena: Osobni podaci uklonjeni na slici. kada i gdje pišem ovaj ID instalacije 1511421 .....?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,562 questions
asked 2026-01-18T13:47:19.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 16%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Andelka Torbica
0
Reputation points
commented 2026-01-19T16:37:36.34+00:00
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
1 answer
missing kernel.32 dll file. How do I fix the problem?
missing kernel32.dill file. How do I install it. I purchased windows 356 but my computer says the file kenel32.dll is missing
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,856 questions
asked 2026-01-19T16:36:48.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ricky Courtier
0
Reputation points
answered 2026-01-19T16:36:57.07+00:00
Q&A Assist
1 answer
kako i gdje upisujem ID telefonske aktivacije?
imam otvoren prozor za aktivaciju Office-a telefonom, ali ne znam kada i gdje ga upisati da dobijem kod za aktivaciju?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,562 questions
asked 2026-01-18T13:49:59.5966667+00:00
Andelka Torbica
0
Reputation points
commented 2026-01-19T16:36:36.05+00:00
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
0 answers
Which apps to do with Microsoft should I uninstall before I can install Microsoft office standard 2024 for home? I'm not text savvy so need it spelt out? TIA
I have had to purchase a new laptop and during setup it asked if I wanted to transfer data from my old laptop. Everything is fine and seems to work but I do not want Microsoft 365 which is installed at the moment and instead would like to change it to…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,562 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
Back Arrow key on my Macbook Air doesn't function in MS Word and Excel but works in all other applications (the forward and up and down arrow buttons work in all application including word and excel)
Back Arrow key on my Macbook Air doesn't function in MS Word and Excel but works in all other applications (the forward and up and down arrow buttons work in all application including word and excel)
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,015 questions
asked 2026-01-19T13:28:49.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Steve Hindman
0
Reputation points
answered 2026-01-19T16:35:16.45+00:00
Q&A Assist
2 answers
Accès compte Microsoft
Bonjour, je n'ai plus accès à mon compte. Merci pour votre aide.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
14,559 questions
asked 2026-01-19T16:26:32.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 99%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mme L'Extravagante
0
Reputation points
edited the question 2026-01-19T16:35:05.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
0
Reputation points Microsoft External Staff
Moderator