Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
478,061 questions with Microsoft 365 and Office-related tags
We have lost access to out admin account for our Microsoft 365 for Non-Profits
I am reaching out on behalf of our nonprofit organization. We are experiencing a critical issue with our Microsoft 365 tenant. Our Global Admin account was held by a former employee who has since left the organization and is no longer responding to our…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Sharepoint Lists filter by number - slider option?
Hello I am currently working on Sharepoint List and one of the columns I am working on of type number. I have set the minimum value of this column to be 0. I created a few rows with some numbers and then I attempted to filter by this column. But I…
Microsoft 365 and Office | SharePoint | Other | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Teams online defaulting to classic
Hi all, For some reason Teams online keeps defaulting to classic version then forcing me to switch, why is it not defaulting to the new teams (https://teams.microsoft.com/v2/)
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Looping login page "Set up your device to get access" even though I already logged in with Company Portal
Keep getting looping login screen after attempting to "re-enter password" for mail account. I get sent to Microsoft login -> authenticator app -> then I get prompted to "setup my device". I have re-setup company portal and…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Problemas con el versionado en windows 11 para un sitio sharepoint con versionamiento y aprobación de contenido aprobado
Hola, tengo este tema: Al intentar subir un archivo con el mismo nombre que uno existente en la biblioteca de documentos de SharePoint, en Windows no aparece la opción "Reemplazar". Solo se muestra "Mantener ambos". En macOS, el…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Mail Merge Uploading to Share Point as Image
Good morning! I am having some issues with a mail merge. My company sends out lots of notices that require templates that we edit case by case. Normally we just email the word docs to our supervisor and they load fine, but as we have gotten busier we…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
How do I get support to fix my MS 365 account
I have bought a MS365 business account last week. But now when I want to start working with it, I see in MS 365 administration center errors like "something went wrong" and no information about my account is visible. Adding a domain is not…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Can’t speak to a live person at Microsoft help and the ai hangs up!! URGENT
Hello, I am trying to solve the issue that I have been receiving an email that tells me on July 13 my device which is a MacBook Pro where I use Word and PowerPoint on I will no longer be able to edit my files. It says I have to sign in on a device that…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
AI answer
Importing spreadsheet data from google sheets to excel
I want to import a google sheets document into excel. The information I've obtained from searching says to go to Data and select Web. I have Microsoft 365, but find no tab for web under data. How can I import data from Google sheets
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
Double Charged
Hi I have been charged twice for my subscription, please could you look into this for me Thank you Joanne
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.
Got a license for MIcrosoft Office 365 in Costco. When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Cannot connect CoPilot to Excel, notified by CoPilot that Excel API is not responding to requests
I cannot get CoPilot in Excel to run prompts that it had been doing up to June 3. The error messages complain about lack of connectivity, but only once was I provided with anything specific: "I apologize, but I'm experiencing persistent technical…
Microsoft 365 and Office | Excel | For business | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
what about privacy of individual accounts of one organisation
if 5 members or devices can acces this account...can a person see the documents and files im editing using this account
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
incorrect birthdate
how do i change my birthdate, i entered the wrong date and now its says 2009, which was supposed to be 2002
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How can I cancel my Microsoft 365 Family subscription if I can't access my account?
Hi, Two years ago I purchased a Microsoft 365 Family subscription. I used my Gmail address to complete that purchase. I never used any other Microsoft product beyond Word and Excel and I received purchase confirmation and other emails from Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook 365 pdf attachments
How do I make Outlook 365 pdf attachments open in adobe instead of outlook native preview pane
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
How to reactivate my Microsoft Office 365
I subscribed to MS Office 365 since 2022. I cancelled my subscription this year then I resubscribed on June 7, 2026. I paid 108.28 USD inclusive of tax. I installed the MS 365, but when I try to use the MS word, it says in my screen, "subscription…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Copilot connection issues to Excel on Desktop
I am using a MacBook Pro and all systems are up to date including Excel. I keep getting a message from Copilot in Excel that it is having persistent internal issues connecting to excel. I am using the correct type of excel file and it is saved to…
Microsoft 365 and Office | Excel | For business | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
How to remove the add or create an agent in Microsoft 365
Hello In an Education Tenant. If you want to make Study and Learn available you have to make Agents available. How do you remove the Create and agent button and the Add an Agent button in particular for students? There is a suggestion by Copilot chat…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Out of memory for a large file
I received an edited manuscript from my publisher. And I could not d/l it to my desktop - not enough memory. I tried rebooting my desktop computer (mac) and I removed many old files. I need help
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.