Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,578 questions
452,452 questions with Microsoft 365 and Office-related tags
2 answers
Product key to renew 365 subscription says "Sorry we can't set up your account right now"
I was provided 5 product keys for 5 years of a subscription to MS365. When I try to enter one, it gives me the following message: Sorry, we can't set up your account right now Please come back later to redeem your product…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-01-19T22:17:28.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Matthew Darnell
0
Reputation points
answered 2026-01-19T23:00:47.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tin Luna
21,365
Reputation points
Independent Advisor
2 answers
I want a refund on an unnecessary subscription for three years worth.
I learned that I have had two separate identical subscriptions of MS 365 for 130$ each under 2 separate emails for three years. Microsoft failed to inform me of this and prompted me to start the second account. I discovered this and want a refund of…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,021 questions
asked 2026-01-19T22:36:34.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 40%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
JoAnn Ellison
0
Reputation points
answered 2026-01-19T22:58:39.0633333+00:00
Stefan Blom
328.8K
Reputation points MVP
Volunteer Moderator
0 answers
Where exactly are onenote backups stored ON my MacBook?
I use Mac mail not outlook with my one note on my Mac and iPad and phone. I have a personal account with some storage but I want to be sure it doesn't get lost or that I have it even if I can't get online. I can not find out how to change…
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
475 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
2 answers
I bought visio subscription online but used wrong email address. Can you change email address or cancel order and have me place order again ?
I bought a trial subscription for Visio earlier today and put in the wrong email address so I cannot unlock the code. Can I have you change the email address ?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,590 questions
asked 2026-01-19T22:18:17.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 92%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jean Chrysler
0
Reputation points
answered 2026-01-19T22:56:10.9+00:00
Tin Luna
21,365
Reputation points
Independent Advisor
2 answers
I did not authorize Microsoft Business to charge me $499.99. I am a 365 Personal user
Why is Microsoft Business charging my account $499.99 for something I did not authorize? Then saying I can not contact them without a business account or I need to pay a fee to contact them that goes from giving credit card info to a monthly charge. …
Microsoft 365 and Office | Microsoft Forms | For home
Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
527 questions
asked 2026-01-19T22:49:20.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Lamb
0
Reputation points
commented 2026-01-19T22:54:41.4766667+00:00
David Lamb
0
Reputation points
5 answers
Auto text is playing up! DATE Field
My problem with autotext is it is very unstable. I monitor my BP and pulse daily and with Copilot found the formula to get Date, Time showing it with 12 chrs that do fit in my table column nicely . So every day all I need to do is type DT (Which I…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,554 questions
asked 2026-01-15T23:49:12.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michel Munier
0
Reputation points
commented 2026-01-19T22:54:28+00:00
Michel Munier
0
Reputation points
2 answers
OneNote transcribe error
The transcription feature on OneNote for Windows 11 is broken. See error message below. This feature could not be started. Close this dialog to ignore the problem or click "Restart" to try again. <Message>The specified blob does not…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,805 questions
asked 2026-01-19T17:02:39.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mike McNab
0
Reputation points
answered 2026-01-19T22:53:10.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
4,115
Reputation points Microsoft External Staff
Moderator
1 answer
Transcribe feature not working
I keep getting this message when i am trying to transcribe an audio recording. It is a MP3 file.
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
8,729 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 94%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
1 answer
How do I log into my old minecraft account? im sure I migrated it.
I had an old minecraft account, and definitely migrated it within the years they told us to. I logged into my microsoft account, and now it's saying I don't own the game. I just want my old gamertag back basically... is it all lost?
Microsoft 365 and Office | Access | For home | Other
Microsoft 365 and Office | Access | For home | Other
A family of Microsoft relational database management systems designed for ease of use.
173 questions
asked 2026-01-19T22:52:52.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ireland
0
Reputation points
answered 2026-01-19T22:53:02.2466667+00:00
Q&A Assist
3 answers
Missing files
Looks like I need to join the many other people complaining about the same thing - missing files. I recently used a file (way less than 30 days ago), but now that file is missing. It shows up in my "Home" view, but I can't find it anywhere in…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
14,571 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
I installed my Office H&S on my mac but it says view only
I installed my Office H&S and I see the icons but when I go to use them, it says they are view only. After downloading it and seeing the icons on my computer, I threw away the card with the PIN. Now what do I do?
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,292 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
2 answers
I sign into account but then when I sign in for help it doesn't recognize my email address
My account recognizes my sign in with the email address on my account but when I click to login for help, it doesn't recognize it. I've shared the account with my business partner and she has shared a Word document with me but it doesn't show up in a…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
14,567 questions
asked 2026-01-17T20:04:52.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 48%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Donna Maria Zadie
0
Reputation points
commented 2026-01-19T22:51:41.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
6,290
Reputation points Microsoft External Staff
Moderator
1 answer
How do I merge two opportunities in Dynamics 365 Sales Professional?
How do I merge two opportunities in Dynamics 365 Sales Professional?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,590 questions
asked 2026-01-19T22:51:10.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 40%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kathy Toynbee
0
Reputation points
answered 2026-01-19T22:51:14.9266667+00:00
Q&A Assist
2 answers
SAVING ALL MY EMAIL MESSAGES
Hello, Does anyone know how to save all of my email messges to my laptop?
Microsoft 365 and Office | Access | For education | Windows
Microsoft 365 and Office | Access | For education | Windows
A family of Microsoft relational database management systems designed for ease of use.
166 questions
asked 2026-01-17T15:16:12.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 81%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVY%3C/text%3E%3C/svg%3E)
Vincent Yannella
0
Reputation points
commented 2026-01-19T22:51:10.98+00:00
Hani-N
6,290
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
How to increment by 35 rows in an Excel formula using fill handle
In the formula for a cell, how to advance the cell row number by 35 rows using the fill handle? For example, in R1, I have the equation is =AVERAGE(L39:L74) R2=AVERAGE(L75:L110), R3=AVERAGE(L111:L146), etc using the fill handle.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
19,961 questions
asked 2026-01-18T21:40:51.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 9%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUN%3C/text%3E%3C/svg%3E)
Unterman, Nathan
20
Reputation points
commented 2026-01-19T22:49:48.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
9,955
Reputation points Microsoft External Staff
Moderator
3 answers
How to get the recovery key
I have signed into my microsoft account and checked the device but it is not showing bitlocker recovery key
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,590 questions
asked 2025-11-07T07:19:02.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 51%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shreya Surya
0
Reputation points
commented 2026-01-19T22:48:14.0033333+00:00
Stefan Blom
328.8K
Reputation points MVP
Volunteer Moderator
3 answers
Contact List not working in New Outlook
Contact List not working in New Outlook. Cannot add a contact, using either contact name or an email address typed from scratch.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,590 questions
asked 2026-01-19T22:11:51.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 8%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gloria Stephan
0
Reputation points
answered 2026-01-19T22:48:13.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
30,840
Reputation points
Independent Advisor
7 answers
Keep a table on one page
I want to keep tables on one page. Usually this is very straightforward – Paragraph – Line and Page Breaks – Pagination, where I select all rows bar the last row and select the Keep with next box. However, with tables that I don’t create from scratch in…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
1,979 questions
asked 2026-01-11T18:38:21.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Grainne.O'Donovan
0
Reputation points
commented 2026-01-19T22:45:00.4933333+00:00
Stefan Blom
328.8K
Reputation points MVP
Volunteer Moderator
1 answer
How do I edit a Microsoft word cloud document?
I am trying to edit a document on Microsoft cloud word and it's not allowing some of the edits or it deletes what you just typed? Please help
Microsoft 365 and Office | Open Specifications
Microsoft 365 and Office | Open Specifications
Technical documents for protocols, computer languages, standards support, and data portability. The goal with Open Specifications is to help developers open new opportunities to interoperate with Windows, SQL, Office, and SharePoint.
156 questions
asked 2026-01-19T22:43:20.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jay Mutchler
0
Reputation points
answered 2026-01-19T22:43:27.2466667+00:00
Q&A Assist
1 answer
resettable countdown counter without timer
I need a resettable countdown counter to monitor items. Just the counter, no timer needed. Does excel have a template that can do that?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
19,961 questions
asked 2026-01-19T22:42:45.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
MIKE KOCH
0
Reputation points
answered 2026-01-19T22:42:49.5766667+00:00
Q&A Assist