452,151 questions with Microsoft 365 and Office-related tags

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2 answers

Renewed my subscription under different email and now am being told my OneDrive is over storage limits. How do I correct?

My subscription to Microsoft 365 expired and when I went to renew, I signed up under a newer email account. But now my OneDrive storage is connected to the Microsoft subscription I used to have. How do I correct this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-18T15:51:28.49+00:00
MargeeBee 0 Reputation points
answered 2026-01-18T16:32:37.9833333+00:00
Sumit D - IA 154.9K Reputation points Independent Advisor
3 answers

how do i get live 365 help? -- Subscription assistance

I have tried the q&a. i need to speak with someone who can help

Microsoft 365 and Office | Other
asked 2026-01-17T17:12:38.5333333+00:00
Warren Pashkowich 0 Reputation points
commented 2026-01-18T16:30:06.6666667+00:00
Warren Pashkowich 0 Reputation points
1 answer One of the answers was accepted by the question author.

Login after purchase 365

I have purchased 365 Basic for my spouse and she cannot activate or login to her account

Microsoft 365 and Office | Loop | For home
Microsoft 365 and Office | Loop | For home
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
32 questions
asked 2026-01-18T14:45:02.9866667+00:00
JMR Consulting 20 Reputation points
accepted 2026-01-18T16:28:41.1966667+00:00
JMR Consulting 20 Reputation points
0 answers

I want to upgrade my account from individual to Family

I need to upgrade my account from individual to Family, but there is no switch button offered

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-01-18T16:25:39.6633333+00:00
Kim Broome 0 Reputation points
3 answers

install office365 to different hard drive

How can I install Office365 to a location other than my c: drive on Windows 11 PC

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-01-16T22:03:12.02+00:00
Rich 0 Reputation points
commented 2026-01-18T16:24:26.7033333+00:00
Peter Kipp 0 Reputation points
2 answers

i haven't received my old subscription proration after upgrading

i haven't received my old subscription proration after upgrading to microsoft 365 premium

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-18T15:44:05.5666667+00:00
Antoine Nasry 0 Reputation points
answered 2026-01-18T16:21:04.1666667+00:00
paulr0511 40,740 Reputation points Independent Advisor
2 answers

Unable to access my admin account

Hello Microsoft team, I am unable to access my Microsoft 365 account that I paid for in order to use my work domain. I am locked out of the authenticator, the recovery email is the same I can't access. I have tried everything, Please I need help!

Microsoft 365 and Office | Other
asked 2026-01-18T15:28:27.6066667+00:00
Emmy Holguin 0 Reputation points
answered 2026-01-18T16:19:08.26+00:00
Francisco Montilla 27,515 Reputation points Independent Advisor
2 answers

Replace my old GoTo

Hi. For a few years now, I have been using the GoTo computer. The battery is practically unusable now. I bought a GoTo Laptop. Both are under MajorDad64. I want to replace the original GoTo. OR, replace the battery because that is all that is wrong with…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-01-18T16:05:59.92+00:00
Brian Westbrook 0 Reputation points
answered 2026-01-18T16:14:55.7366667+00:00
Brian Westbrook 0 Reputation points
1 answer

I tried to change my account details after a business change and now it's just a mess and I'm locked out.

I closed a business and then switched to a home account. I can't get rid of the old credentials even though I setup a new account when I reactivated 365. I can't get in and see all of my mail and when I try to sign in it continues to bring up the old…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-18T15:31:26.1366667+00:00
Mary Earley 0 Reputation points
edited the question 2026-01-18T16:05:02.55+00:00
Erland Sommarskog 131.1K Reputation points MVP Volunteer Moderator
3 answers

SUMIF returning #N/A-Function Argument returns FALSE when TRUE ???

SUMIFS returing FALSE when TRUE...Not sure why... see below

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-01-13T17:55:14.29+00:00
Venkata Marella 0 Reputation points
answered 2026-01-18T16:00:29.25+00:00
Dana D 0 Reputation points
1 answer

Microsoft A3 Student Use Benefit not showing in admin centre

Purchased five A3 for Faculty licences directly from Microsoft. These should each come with 40 Student Use Benefit licenses. These licences do not appear in the admin portal to assign. The closest I can see is "Microsoft 365 A3 for students"…

Microsoft 365 and Office | Other
asked 2026-01-15T15:36:25.9133333+00:00
Gary 0 Reputation points
commented 2026-01-18T16:00:17.6633333+00:00
EmilyS726 195K Reputation points Independent Advisor
1 answer

Cannot login to Ondrive after re-installing on Mac

I was trying to open OneNote on my MacBook, and it wasn't allowing me to create a new notebook. I was unable to use OneNote on my online OneDrive either. After some research it suggested I re-install all Microsoft apps. However, since doing this I can no…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-01-18T13:22:23.7066667+00:00
Nia Jefferies 0 Reputation points
commented 2026-01-18T15:46:45.1233333+00:00
Nia Jefferies 0 Reputation points
1 answer

How do I get copilot off my android phone

How do I get Copilot off my Android phone? I didn't want Copilot taking over my phone screen and DEMANDING that I login to Microsoft Copilot AI to continue using my phone. I use Excel on my phone, Microsoft 365 installed itself without permission like a…

Microsoft 365 and Office | Excel | For home | Android
asked 2026-01-18T15:44:35.13+00:00
Michelle Whitworth 0 Reputation points
answered 2026-01-18T15:44:43.82+00:00
Q&A Assist
2 answers

Payment refund

Hello I am highly confused as to why I was charged 129.00 and I have never given my information to Microsoft. I need that money back! That was for my families groceries!

Microsoft 365 and Office | Word | Other | Windows
asked 2026-01-18T15:20:22.5866667+00:00
Jacquelyn Hewitt 0 Reputation points
answered 2026-01-18T15:39:30.68+00:00
Stefan Blom 328.7K Reputation points MVP Volunteer Moderator
2 answers

Problems with sharing my excel workbook document.

Hi, I’m running into an issue when trying to share my Excel workbook with my peers. I’ve included a screenshot of the error message that appears when I click the Share button. Any help would be greatly appreciated!

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-01-14T14:05:26.2933333+00:00
Mystille, Dawn-Lissa 0 Reputation points
commented 2026-01-18T15:37:01.3766667+00:00
Hendrix-C 9,795 Reputation points Microsoft External Staff Moderator
1 answer

Merge Microsoft account

I need to merge my Microsoft account with same email address.

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-01-18T14:38:24.27+00:00
Shruti Vijay Shende 0 Reputation points
answered 2026-01-18T15:36:44.22+00:00
Sakiko 38,040 Reputation points Independent Advisor
0 answers

kako i gdje upisujem ID telefonske aktivacije?

imam otvoren prozor za aktivaciju Office-a telefonom, ali ne znam kada i gdje ga upisati da dobijem kod za aktivaciju?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-01-18T13:49:59.5966667+00:00
Andelka Torbica 0 Reputation points
edited a comment 2026-01-18T15:31:09.1833333+00:00
simo-k 71,950 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to connect a gratuity calculator API with Excel for automatic calculation?

Hi everyone, I’m working on an internal payroll tracker in Microsoft Excel, and I want to automate the end-of-service gratuity calculation based on UAE labor law. I found an API from this site https://calculategratuity.ae/ which seems to provide accurate…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-10-07T05:20:37.6333333+00:00
Sebastian Martin 20 Reputation points
commented 2026-01-18T15:26:11.64+00:00
Saddam Hussain 0 Reputation points
3 answers

Office home & student 2021 (macOS)

My office apps can open docs for viewing but from a couple of days ago can no longer save files. I have not made any changes to my apps or my computer. My set up is mac mini m4. I have tried downloading the software from my microsoft website account and…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-01-18T11:48:42.9066667+00:00
NW 0 Reputation points
answered 2026-01-18T15:22:51.2666667+00:00
Sumit D - IA 154.9K Reputation points Independent Advisor
2 answers

How to display a country's flag in Excel maps?

Is it possible to have the countries flag displayed along with the country when using Maps in Excel?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-01-18T14:19:15.4966667+00:00
William Auld 20 Reputation points
answered 2026-01-18T15:14:25.4233333+00:00
Aymeric-B 24,875 Reputation points Independent Advisor