438,323 questions with Microsoft 365 and Office-related tags

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2 answers One of the answers was accepted by the question author.

Unable to filter reports in Microsoft Access database

There appears to be a bug in Access Database that has appeared within the last month possibly caused by a Windows 11 or Office 365 update?  Reports (not associated with a Query) worked fine the last time I tried to run a report that required using a…

Microsoft 365 and Office | Access | For home | Other
asked 2025-11-01T22:22:09.17+00:00
Allan Plucinik 30 Reputation points
commented 2025-11-07T23:37:11.9033333+00:00
TroyD 40 Reputation points
10 answers

Excluded Folder Now Downloading - AND CAN'T STOP?!?!?

I have a very large folder of photos that I have uploaded to my One Drive, and tagged as "Not to Sync." Troubleshooting an entirely different issue, I had to reset One Drive. Apparently that wiped out the permission status, so now that folder…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-11-06T19:42:39+00:00
rjb 0 Reputation points
edited an answer 2025-11-07T23:37:07.41+00:00
Craig Long 16,305 Reputation points Volunteer Moderator
0 answers

How do I enter the letters for the Bitlocker recovery key

My computer is asking for my Bitlocker recovery key. I am unable to type any of the letters in. The numbers work but cannot get any of the necessary letters typed in

Microsoft 365 and Office | Other
asked 2025-11-07T23:36:56.96+00:00
Patti Turner 0 Reputation points
2 answers

Renew product key

Dear Microsoft I HAVE MICROSOFT OFFICE PRODUCT KEY BUT I HAVE Not been able to renew I do have the Product key but I was not able to renew until now I was not able to renew as I don't pay with PayPal or credit card so can I still use the product key…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-07T22:39:46.5666667+00:00
David Cox 0 Reputation points
edited an answer 2025-11-07T23:35:16.7433333+00:00
Kayece Jan Mae Amizola 10,615 Reputation points Independent Advisor
1 answer

get parental controls off my account

how can i get parental controls off my account so i can login to my email

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-11-07T23:34:24.29+00:00
Kathryn Reschke 0 Reputation points
answered 2025-11-07T23:34:31.8733333+00:00
Q&A Assist
2 answers

how to complete personal address page

I am not allowed to complete the address page for a purchase

Microsoft 365 and Office | Other
asked 2025-11-07T23:31:36.4166667+00:00
Tom Priestly 0 Reputation points
answered 2025-11-07T23:32:22.5933333+00:00
Q&A Assist
2 answers

Link to share does not work

I sent a link to share MS 365 to my parents and when they click on the link it asks for a code, they enter the code and it has their email address wrong. Did a cut & paste for the link and the same thing happened. Tried to resend the invite but the…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-11-07T22:46:35.0833333+00:00
David Slipp 0 Reputation points
answered 2025-11-07T23:29:09.2833333+00:00
Manoel Barros 15,355 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I was notified that my cloud storage is low. How do I increase my cloud storage Microsoft 365

I was notified that my cloud storage is low. How do I increase my Microsoft 365 cloud storage? I am a novice and upgraded to Windows 11 in late October '25.

Microsoft 365 and Office | Other
asked 2025-11-07T22:26:46.4766667+00:00
Dougk 20 Reputation points
commented 2025-11-07T23:28:54.1066667+00:00
Dougk 20 Reputation points
2 answers

Sham Scam SCAM

Are these people kidding me, I’m being charged for something I did not purchase and there is no way I can get help. I just keep getting looped around in this website.

Microsoft 365 and Office | Other
asked 2025-11-07T23:26:38.9166667+00:00
Ann Ali 0 Reputation points
answered 2025-11-07T23:28:48.31+00:00
Ann Ali 0 Reputation points
1 answer

Merging Accounts

I've come to realize I have both a free Microsoft 365 account AND a paid Microsoft 365 account. Each has a separate email address connected to it. Is there a way to merge the accounts? Most of the OneDrive contents are attached to the free account.

Microsoft 365 and Office | Other
asked 2025-11-07T23:26:56.1466667+00:00
Randall Crawford 0 Reputation points
answered 2025-11-07T23:27:32.0366667+00:00
Q&A Assist
4 answers One of the answers was accepted by the question author.

Selecting Specific Folders for OneDrive Backup

Microsoft OneDrive is attempting to back up all files on the desktop, but there is a need to select specific folders for backup. The settings icon next to OneDrive in the taskbar does not display any settings feature. Reinstallation of the OneDrive app…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-09-25T17:55:42.3166667+00:00
Peter HARP 20 Reputation points
answered 2025-11-07T23:23:25.1+00:00
Bob Plantz 0 Reputation points
2 answers

Time calculation giving value error

Time calculation giving value error Time calculation giving value error

Microsoft 365 and Office | Excel | Other | Windows
asked 2025-11-07T21:37:30.4566667+00:00
Daniel Knight 0 Reputation points
commented 2025-11-07T23:23:14.37+00:00
Daniel Knight 0 Reputation points
3 answers One of the answers was accepted by the question author.

Received an email about possibly changing account from 'Microsoft 365 Personal' to 'Microsoft 365 Personal Classic'. Is it legit or a scam?

Received this email this morning. I didn't click on any links but went straight to my account settings and subscription options, but didn't see a "Microsoft 365 Personal Classic" option so I started to think it was a scam and now wondering if…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-11-06T03:57:23.4833333+00:00
Adrian 20 Reputation points
commented 2025-11-07T23:18:09.9466667+00:00
Ali 0 Reputation points
2 answers

How to fix a sumifs statement while designating blanks to be conditionally filtered.

I am needing to sum values from a pivot table (column) that correspond to a cell reference in a different tab pointing to a different column on the pivot table. I have the sumif for this, but I am needing to identify blanks and find a way to…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-11-07T18:17:18.32+00:00
Jason 0 Reputation points
answered 2025-11-07T23:15:19.83+00:00
Ashish Mathur 100.2K Reputation points Volunteer Moderator
2 answers

United States date formet

I copy and paste WhatsApp messages into MS Excel cell A2. The text is as follows. [07:35, 1/2/2025] other data The date format as shown is month/day/year so it is January 2, 2025 I use the following code to extract the date. =DATEVALUE(REGEXEXTRACT(A2,…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-11-07T22:44:27.9666667+00:00
Stuart Haughton 0 Reputation points
answered 2025-11-07T23:09:19.6133333+00:00
Ashish Mathur 100.2K Reputation points Volunteer Moderator
8 answers

Email from Microsoft to switch to Microsoft 365 Family Classic and get a refund does not work!

The email you just sent me says I can switch to Microsoft 365 Family Classic and get a refund but the link takes me to an australian page to purchase Microsoft 365 Personal Classic charging in AUD. How do I switch and get the refund. Email below:- In…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-11-05T21:52:07.1566667+00:00
Richard Ames 95 Reputation points
commented 2025-11-07T23:08:26.9733333+00:00
Richard Ames 95 Reputation points
1 answer

help with microsoft 365 account access

I need urgent access to my email used for my business. Access is denied. Said I needed parental control. I need to edit account details and it won't allow me to. Trying to verify my identity goes to my work email which i cannot use as identification

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-11-07T23:06:52.0033333+00:00
Kathryn Reschke 0 Reputation points
answered 2025-11-07T23:07:03.8966667+00:00
Q&A Assist
2 answers

switch to Microsoft 365 Family Classic - Error...subscription from a different region.

The offer to "Switch to Microsoft 365 Family Classic and receive a refund" came in by email quoting NZD pricing with a CTA button. However, it linked to The Aus site and prevents progress with the following Error message <X You…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-07T05:46:50.8433333+00:00
Will Stephens 0 Reputation points
answered 2025-11-07T23:06:46.6033333+00:00
Katerina-N 2,030 Reputation points Microsoft External Staff Moderator
2 answers

Adding color categories to calendar appointments in Outlook Classic on my new HP laptop running Windows 11.

I am setting up a new HP laptop running Windows 11 with a subscription to Office 365. I tried the new Outlook but reverted to the Classic Outlook. My question is about the calendar. On my old HP laptop - also running Windows 11 - the Outlook calendar…

Microsoft 365 and Office | Other
asked 2025-11-07T23:02:45.57+00:00
Paula Parker 0 Reputation points
answered 2025-11-07T23:06:08.6+00:00
Paula Parker 0 Reputation points
1 answer

Stuck in MFA Loop – Authenticator Account Deleted, Cannot Sign In or Restore Access

Hello everyone, I have a business Microsoft 365 account and I cannot log in anymore because of MFA. When I try to sign in with my password, the system requires MFA via Microsoft Authenticator. The problem: the account was deleted from my Authenticator…

Microsoft 365 and Office | Other
asked 2025-11-07T23:05:50.97+00:00
Imre Toth 0 Reputation points
answered 2025-11-07T23:06:08.5+00:00
Q&A Assist