488,362 questions with Microsoft 365 and Office-related tags

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2 answers

Recently bought older version so I could use on my mac. I get the message need to subscribe to 365 to use.

I recently purchased Microsoft office 2021 so that I could use it on my home computer without 365 subscription. I tried to use it today but it popped up that I had to get a 365 subscription to use. Is this fixable or do I need to request my money back?…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-15T15:23:36+00:00
delores martin 0 Reputation points
commented 2026-08-17T22:41:10.77+00:00
delores martin 0 Reputation points
0 answers

I am being charged for Microsoft 365 Personal Classic to 2/5/2027 and Microsoft 365 Personal to 17/7/2027.

I have been charged for Microsoft 365 Personal Classic to 2/5/2027 and Microsoft 365 Personal to 17/7/2027. I prefer 365 Personal Classic. I live alone. There is no one else using my laptop or my computer system. How do i cancel the Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-17T22:38:14.9166667+00:00
Michael Egert 0 Reputation points
1 answer

I need an email contact to seek help

Ive been calling Microsoft but havent gotten any helpful advice. Is there an email i can contact?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T22:31:53.9633333+00:00
Admin OC 0 Reputation points
answered 2026-08-17T22:32:03.8733333+00:00

AI answer

2 answers

How to remove 2 Factor Authenticator

I am having issues with logging into the admin center of Microsoft. It asks for a code from the authenticator app however no one set up a 2FA so we aren't getting any codes to type in. The Admin center was working fine about a month ago where we could…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-29T21:29:54.1233333+00:00
Admin OC 0 Reputation points
answered 2026-08-17T22:30:43.0966667+00:00
Admin OC 0 Reputation points
2 answers

my one drive show that i have only 5 gb of storage whereas i have already bought 365 subscription which says 1Tb of storage how can i sync both?

i am already having subscription of Microsoft 365 with 1 TB storage but still in my one drive it shows that i only have 5gb of storage? why? and how to fix the issue so that i can use the 1 TB space for backing and syncing my files? please help.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-17T22:16:22.5333333+00:00
tejwant majithia 0 Reputation points
edited an answer 2026-08-17T22:29:50.7+00:00
Craig Long 18,525 Reputation points
1 answer

sole microsoft 365 business administrator locked out-no access to authenticator or recovery email

i am the sole admin of my microsoft 365 business account. i am locked out and cannot access my old recovery email which doesnt exist anymore, or authenticator (never set up). phone support keeps redirecting me and hanging up immediately. i need help…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-17T22:20:24.18+00:00
Alex Doukakis 0 Reputation points
answered 2026-08-17T22:28:46.73+00:00
Hendrix 610 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

How to i un pause syncing when there is no One drive button in right hand corner?

How to I un pause syncing when there is no One drive button in right hand corner?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-21T16:01:15.3966667+00:00
Jan Noble 20 Reputation points
answered 2026-08-17T22:22:46.7233333+00:00
John Mendoza 0 Reputation points
2 answers

need help with sharing my subscription

I shared my subscription and its been working for years now all of a sudden it stop working for the person I shared with. When they open word or excel, it says to activate. We uninstalled everything and I resent them an invite and they set it up and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-17T21:44:00.7533333+00:00
Kristy Connor 0 Reputation points
answered 2026-08-17T22:22:18.93+00:00
Estrella721 45,150 Reputation points Independent Advisor
1 answer

Why did I get this popup from Microsoft Defender?

I clicked Cancel. Should I reset settings?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-08-17T21:40:53.6966667+00:00
LiWright 140 Reputation points
answered 2026-08-17T22:19:48.2966667+00:00
EmilyS726 256.5K Reputation points Independent Advisor
2 answers

How do i find and download a sandbox file that excel's copilot created for me?

How do i find and download a sandbox file that excel's copilot just created for me?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-17T16:56:31.6933333+00:00
Dusty Rhodes 0 Reputation points
edited a comment 2026-08-17T22:19:30.2633333+00:00
Kai-L 17,210 Reputation points Microsoft External Staff Moderator
2 answers

How Do I change my Personal Subscription to a Business Subscription

How do I switch from a personal subscription to a business subscription? I accidentally got a personal account and I want a business account. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-17T21:39:05.0666667+00:00
Armando Villalobos 0 Reputation points
edited an answer 2026-08-17T22:12:45.7633333+00:00
Jay1 Tran 5 Reputation points Independent Advisor
0 answers

Add Redacted to usable Word Online fonts, please.

Wondering if it may become possible, at some point, to use Titus Kaphar's open-source typeface "Redacted" in Word Online without the trigger that forces unauthorized fonts to revert to Aptos. Please advise, thanks.

Microsoft 365 and Office | Word | For home | Other
asked 2026-08-17T22:07:14.33+00:00
Jadon George 0 Reputation points
2 answers One of the answers was accepted by the question author.

OneDrive Storage full on Personal Account. I also have Business 365

So, I stupidly signed up for Business 365 this year, and it couldn't be reverted because I paid for the year. Anyway, learning to live with that. HOWEVER, all my MS Apps are 'connected' to the Personal 365 and that storage is 8,000% over full. Is there…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-08T19:06:39.86+00:00
Dana 60 Reputation points
edited a comment 2026-08-17T22:06:39.49+00:00
Ivory 585 Reputation points Independent Advisor
1 answer

Access to Microsoft Home and Office 2019 is being blocked.

I purchased Microsoft Home & Office 2019 in April 2024 and have been using it for two years; this is for my MacBook Air. About a month ago I went to use it and I got an error message that says to activate Microsoft 365; my Microsoft Home & Office…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-17T20:33:28.6966667+00:00
Dana 0 Reputation points
edited the question 2026-08-17T22:06:07.99+00:00
Gérard Oomens 129.7K Reputation points Volunteer Moderator
0 answers

I want to cancel 365 subscription - talk to a real person

I want to cancel 365 subscription - I have been trying to get this done for WEEKS the credit card listed is expired. I can not find how to can cancel this. Call me -removed for privacy- Chat - anything

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T21:45:41.1866667+00:00
Stephen Craig 0 Reputation points
edited the question 2026-08-17T22:02:32+00:00
Gérard Oomens 129.7K Reputation points Volunteer Moderator
1 answer

Sharing Links Expiration Dates - what time it ends?

Hello, I am using the expiration date feature for sharing links in SharePoint/Teams, but I am not sure exactly when the link expires. For example, if I set a sharing link to expire on August 19, does the link: Expire at 12:00 AM on August 19 (the…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-17T14:54:24.0266667+00:00
Rosana Peixoto 0 Reputation points
answered 2026-08-17T21:59:41.0266667+00:00
Ivory 585 Reputation points Independent Advisor
2 answers

Computer indicates that both Word and Excel programs on my computer are unlicensed products.

I have used them for more than a year since I bought this new computer and their status has only recently been reported as unlicensed. What has changed?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-17T21:17:48.5+00:00
John Turner 0 Reputation points
answered 2026-08-17T21:50:59.6533333+00:00
EmilyS726 256.5K Reputation points Independent Advisor
2 answers

Authorization is required to migrate your content. Click the button below to authorize access.

I am trying to use the OneDrive Migration Tool in Canvas LMS. When I click Authorize, nothing happens. What do I do?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-17T19:47:50.6766667+00:00
Harris, Grant 0 Reputation points
commented 2026-08-17T21:49:18.97+00:00
Aetherin 460 Reputation points Independent Advisor
1 answer

Critical data loss: "universidad" folder deleted after Microsoft 365 subscription expired. Need recovery assistance.

Hello Microsoft Support Team, I am writing to report a critical data loss issue regarding my OneDrive account. Because my Microsoft 365 subscription expired and my storage limit was reduced, a highly important folder named "universidad" was…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-08-17T19:43:20.8733333+00:00
Tomas Tapia Jara 0 Reputation points
answered 2026-08-17T21:48:50.3166667+00:00
Brian Tillman 26,770 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Help Creating an excel spreadsheet

I need help creating an excel spreadsheet that will allow me to write a students name, date of birth, current health appraisal date and then a formula that will calculate when their health appraisal expires. The formula for infant-2 1/2 years old will…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-08-14T17:36:49.2533333+00:00
Kiwi1 0 Reputation points
accepted 2026-08-17T21:33:03.2666667+00:00
Kiwi1 0 Reputation points