462,646 questions with Microsoft 365 and Office-related tags

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Emergency: Global Admin and all Users of a Business Tenant reported as "Account doesn't exist

Dear Microsoft Support Team, I am the administrator of a business tenant with a custom .VN domain. I am reporting a critical access issue that prevents our entire organization from working: The Issue: When attempting to log in to admin.microsoft.com or…

Microsoft 365 and Office | Other
asked 2026-03-09T00:58:55.34+00:00
Tiến Cường Chu 0 Reputation points
answered 2026-03-09T03:05:22.7966667+00:00
Sumit 43,251 Reputation points Volunteer Moderator
1 answer

Sharepoint Access

We previously had a business account from around 2024–2025, but we stopped the subscription payments. The SharePoint administrator has since left the company, and we now need access to that account. I tried calling the support hotline, but I keep getting…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-09T01:34:08.35+00:00
Right At Home Darling Downs 0 Reputation points
commented 2026-03-09T03:04:27.35+00:00
Sophie N 12,415 Reputation points Microsoft External Staff Moderator
1 answer

How to install MS Projects 2024

Why is it so difficult to properly download and install ms project 2024

Microsoft 365 and Office | Project | Other | Windows
Microsoft 365 and Office | Project | Other | Windows

Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.

335 questions
asked 2026-03-09T02:00:41.0766667+00:00
Bongani Nosenga 0 Reputation points
answered 2026-03-09T03:00:42.98+00:00
Huy-K 9,935 Reputation points Microsoft External Staff Moderator
2 answers

BILLING ISSUES?

BILLING ISSUES FOR 365 SUBSCRIPTION UDATE PYMT METHOD OR LOSE ACESS/ We have the nonprofit accounts for Microsoft, help please.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-08T23:18:07.3066667+00:00
Dr. Curtis Brandon 0 Reputation points
edited an answer 2026-03-09T02:58:44.1166667+00:00
AlexDN 10,985 Reputation points Microsoft External Staff Moderator
1 answer

cannot send emails office 365 using several bcc contacts

cannot send emails office 365 using several bcc contacts. I run a local golf group with 150 members and need to send messages to them. All messages are are rejected. How can this be enabled?

Microsoft 365 and Office | Other
asked 2026-03-09T02:15:25.6033333+00:00
CB Lady Putters 0 Reputation points
commented 2026-03-09T02:56:12.68+00:00
John Jefferson Doyon 60,955 Reputation points Independent Advisor
2 answers

I have 60 minutes a month from my MS 365

I have 60 minutes a month from my MS 365 subscription. Skype has ended, but I see the Skype dial pad on Teams. However, when I go to use it, it says my subscription does not cover the number. Why?? What is covered with my 60 minutes? I find Teams the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-03T12:48:12.19+00:00
Sean Clarke 0 Reputation points
commented 2026-03-09T02:55:39.89+00:00
Mary Saso 0 Reputation points
1 answer

recurring monthy charge from Microsoft on my MC

I've tried several times to contact a Microsoft representative about a recurring charge on my MC, but no luck. I don't know what it's connected to, as the monthly charge isn't linked to my Microsoft account, and although I called the bank and cancelled…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-09T02:51:31.16+00:00
Jodi Wright 0 Reputation points
answered 2026-03-09T02:51:49.4433333+00:00
Q&A Assist
1 answer

How do I fix hardware graphics acceleration issues in excel

I am trying to disable "Disable hardware graphics acceleration" on excel and it is not available under advanced settings in the app. I'm told that I can do it through registry editor but am unsure how to get there and I've tried windows + R and…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-09T02:51:26.75+00:00
Shawn ODonnell 0 Reputation points
answered 2026-03-09T02:51:42.48+00:00
Q&A Assist
1 answer

Trying to update my subscription

I have tried to renew my subscription for the past week. I go to my account a try to manage subscription, and it takes me through a loop. I would like to speak with a human.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-08T22:20:00.2033333+00:00
Woodie Mitchell 0 Reputation points
commented 2026-03-09T02:49:56.25+00:00
John Jefferson Doyon 60,955 Reputation points Independent Advisor
0 answers

When using Outlook, my identity is called ANOTHER person's name.

When using Outlook, my identity is called ANOTHER person's name. My email address is correct, but the name is TOTALLY wrong. IF I edit my 'profile' my name is CORRECT. H-E-L-P

Microsoft 365 and Office | Other
asked 2026-03-09T02:23:06.6733333+00:00
PAP 0 Reputation points
commented 2026-03-09T02:34:51.31+00:00
PAP 0 Reputation points
1 answer

I cannot save word documents on my macbook air, how do i fix this?

When I try and save my word documents either a pop up comes up saying I don’t have permission to do this, or it won’t let me name the document and choose a place for it to go on my macbook air.  I now can’t save any of my documents, so I went onto…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-03-09T00:49:58.83+00:00
WEIGHT, Mariska (mweig3) 0 Reputation points
answered 2026-03-09T02:32:41.3233333+00:00
Flora-T 11,200 Reputation points Microsoft External Staff Moderator
7 answers

Stranger has shared a scam PDF in onedrive

Hi, I have just had a PDF file named GET DONATE 58 shared to me by Sheldon Schwartzberg who I do not know, the pdf contains a link inside which I have not clicked on but I believe is SPAM or FRAUDULENT. I have tried to hide from my shared drive but…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-04T10:46:59.0266667+00:00
Kurt 30 Reputation points
answered 2026-03-09T02:31:44.52+00:00
BLaZiNgSPEED 0 Reputation points
2 answers

On Error statement in VBA not working

I have a macro that wants to test whether a worksheet is visible or hidden. Here is the code I am using: On Error GoTo NEXT Sheets("MyTab").Select On Error GoTo 0 ```(MyTab is visible) NEXT: (MyTab is hidden) HOWEVER, this code does not…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-05T15:22:58.19+00:00
Albert Kremer 0 Reputation points
answered 2026-03-09T02:27:28.5766667+00:00
Albert Kremer 0 Reputation points
2 answers

how to see Sharepoint files using Windows Explorer

I want to see my Sharepoint file structure using Windows Explorer. How do I set that up after my laptop was reimaged? I have OLD instructions (using Internet Explorer, non-64-bit as Administrator, none of which exist anymore). Copilot doesn't have any…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-09T01:12:06.9266667+00:00
Debra Steppel 0 Reputation points
answered 2026-03-09T02:26:40.2466667+00:00
Jeanie H 11,815 Reputation points Microsoft External Staff Moderator
2 answers

cannot download printer software

I've tried everything--turning off firewalls and virus protection, download manager, etc Error message keeps saying administrator will not allow

Microsoft 365 and Office | Other
asked 2026-03-08T23:34:44.54+00:00
Gabrielle Regney 0 Reputation points
answered 2026-03-09T02:17:31.32+00:00
Paulo GM 60,845 Reputation points Independent Advisor
0 answers

I have charges on my credit card statement from Microsoft but don't know for which account

I have charges on my credit card statement from Microsoft but don't know for which account. I have added my card as a payment method to the account I use and done "investigate" but no details are returned.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-09T02:16:50.5633333+00:00
Gillian Miles 0 Reputation points
answered 2026-03-09T02:17:00.5133333+00:00
Q&A Assist
1 answer

Cannot find my class notebook

After opening a class Notebook in OneNote Class Notebook, i cannot find it when i find it again or when you add a student image.png Class Notebook has been distributed for use in class, but only students who use Samsung tablets are unable to access…

Microsoft 365 and Office | OneNote | For education | Other
asked 2026-03-08T22:53:22.52+00:00
송민수 0 Reputation points
edited an answer 2026-03-09T02:07:32.5866667+00:00
Huy-K 9,935 Reputation points Microsoft External Staff Moderator
1 answer

Pictures on Android phone are very slow to update

This is basically a repeat of this question: https://learn.microsoft.com/en-us/answers/questions/5453670/onedrive-for-android-how-to-force-sync-new-picture Sometime, the pictures are uploaded to OneDrive relatively fast, sometime it can take hours to…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-09T02:07:11.5966667+00:00
S.J 0 Reputation points
answered 2026-03-09T02:07:27.7766667+00:00
Q&A Assist
1 answer

Issue to log in Microsoft 365 admin account

I changed my mobile number and didn't configure the microsoft authenticator. How can i log in my microsoft 365 admin account

Microsoft 365 and Office | Other
asked 2026-03-09T01:27:05.48+00:00
info 0 Reputation points
answered 2026-03-09T02:02:11.1833333+00:00
TiNo-T 11,685 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft To Do app - how do you sort ALL the lists alphabetically, not just each list separately?

Microsoft To Do app - how do you sort ALL the lists alphabetically? Within each list, you can sort the entries alphabetically, due date, creation date, or added to my day. But can you sort alphabetically ALL the lists you created?

Microsoft 365 and Office | To Do | For home
asked 2026-03-09T02:00:38.3666667+00:00
Mary Ann D 0 Reputation points
accepted 2026-03-09T02:01:22.0366667+00:00
Mary Ann D 0 Reputation points