Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,107 questions
469,624 questions with Microsoft 365 and Office-related tags
2 answers
Mailimin SPF kaydında sorun var
[Moderatör notu: kişisel bilgiler kaldırıldı] domainin SPF kaydını analiz edildiğinde, DMARC kaydı ve politikasıyla ilgili sorunların var olduğunu görünüyor. SPF kayıtlarınının düzeltilmesini ricva ederim
Microsoft 365 and Office | Subscription, account, billing | For business | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
2 answers
Cannot sign in to business account to cancel. Says my email does not exist.
I have been trying to cancel my subscription for over a year. I do not get any answers from Microsoft. This will be for my business account. I keep getting emails sent to be about updating my payment since the card was cancelled. I try to log in but it…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,107 questions
asked 2026-04-21T15:16:57.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 57.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Daniela Compean
0
Reputation points
edited an answer 2026-04-21T22:23:33.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
10,130
Reputation points Microsoft External Staff
Moderator
1 answer
Explanation for this recurring charge on my account MSFT*E0300Z9SLA MICROSOFT.COM WA
Please explain the monthly charge in the amount $13.35 referenced in title: MSFT*E0300Z9SLA MICROSOFT.COM WA David Gossman Carla Gossman
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,323 questions
asked 2026-04-21T22:21:30.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Carla Gossman
0
Reputation points
answered 2026-04-21T22:21:47.3866667+00:00
Q&A Assist
2 answers
Existing Excel file won't open
error message states file is open in another application.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,234 questions
asked 2026-04-21T21:20:49.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Diedre J. J. Bush
0
Reputation points
answered 2026-04-21T22:21:39.9533333+00:00
Ferdinand Nanalig
28,695
Reputation points
Independent Advisor
1 answer
Installed 365 but says unlicensed product
Have installed 365 as part of a family subscription but keep getting "unlicensed product".
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,842 questions
asked 2026-04-21T22:09:03.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 71%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Emma HS
0
Reputation points
answered 2026-04-21T22:18:18.36+00:00
Danilo Peguero
0
Reputation points
1 answer
I cannot complete Office installation
I had Office installed previously. I sent my laptop to be cleaned and repaired. When trying to reinstall Office, it prompts for Windows Hello, which I don't use.
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
926 questions
asked 2026-04-21T01:17:52.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 80%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sandra
0
Reputation points
commented 2026-04-21T22:16:52.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
38,325
Reputation points
Independent Advisor
0 answers
changed my password and everything dissapeared!
missing files after changing my password. I can't locate them anywhere
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,668 questions
asked 2026-04-21T20:06:12.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 24%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sandra A
0
Reputation points
commented 2026-04-21T22:14:53.11+00:00
Charles Kenyon
166.4K
Reputation points
Volunteer Moderator
1 answer
How to add a shortcut to a folder in OneDrive to my home screen in iOS 26
I want a direct shortcut on my iphone home screen to a folder in my OneDrive App. The instructions I am finding using the iOS Shortcuts app are wrong or incomplete. Help please.
Microsoft 365 and Office | OneDrive | For home | iOS
Microsoft 365 and Office | OneDrive | For home | iOS
A Microsoft file hosting and synchronization service.
597 questions
asked 2026-04-21T22:14:35.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 38%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Clay Spitz
0
Reputation points
answered 2026-04-21T22:14:43.4333333+00:00
Q&A Assist
2 answers
I want my old renewal rate for Microsoft 365
I got a notice yesterday that my Microsoft 365 was expiring and did I want to renew at 69.99. I said no because I could not afford it. Then I realized I did in fact need it to run my programs, so I said go ahead and renew it. Now it's $99.99!!! Is…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,323 questions
asked 2026-04-21T19:23:41.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 23%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Thomas Lepperd
0
Reputation points
answered 2026-04-21T22:13:47.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
44,255
Reputation points
Independent Advisor
2 answers
Excel has run into an error that needs to be fixed
When I open a document in Excel it says "We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair now. I click "repair now" option and…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,234 questions
asked 2026-04-21T21:37:07.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Patsy Bloss
0
Reputation points
answered 2026-04-21T22:10:51.05+00:00
EmilyS726
224.1K
Reputation points
Independent Advisor
2 answers
Switching to my husbands family plan
I want to switch to my husbands family plan from my personal one but I don't want to lose all of my files and data.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,897 questions
asked 2026-04-21T21:27:22.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 91%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Judy Platt
0
Reputation points
answered 2026-04-21T22:07:50.23+00:00
EmilyS726
224.1K
Reputation points
Independent Advisor
0 answers
How to print Avery business cards
How do I set up Word to print Avery business cards?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,842 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 17%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
2 answers
Need help with refund request
HI All, Can we get help on this? It's 4 months! "We received your refund request for invoice [Moderator note: personal info removed] on 2/24/2026. Click View refund details for the status of the request." We opened support case [Moderator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,107 questions
asked 2026-04-20T20:18:07.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ronald Wyman
96
Reputation points
edited a comment 2026-04-21T22:06:54.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
12,180
Reputation points Microsoft External Staff
Moderator
3 answers
Cannot Access
I am being invoiced and I have no access to the system. In admin no subscriptions, I am also paying monthly for live help and i cannot access. I have my tenant ID
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,107 questions
asked 2026-04-21T16:52:34.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
T.J. Giordano
0
Reputation points
edited an answer 2026-04-21T22:03:17.4733333+00:00
Kristen-L
12,180
Reputation points Microsoft External Staff
Moderator
2 answers
how to cancel my account
I am done with the lack of support and I would like to cancel my account
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,129 questions
asked 2026-04-21T18:11:19.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 96%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jay Knobel
0
Reputation points
answered 2026-04-21T22:01:49.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
38,805
Reputation points
Independent Advisor
2 answers
how to find admin to my organization
Hello I am the only user and admin for the domain Information deleted for privacy protection. But when I login with my email Information deleted for privacy protection I am unable to update my payment information as it says I need to reach out to the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,107 questions
asked 2026-04-21T14:57:59.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vijayakumar Ramalingam
0
Reputation points
edited an answer 2026-04-21T22:00:54.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
12,100
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Close All Open Word Documents at Once
Word 2010 with Windows 7. I frequently open multiple reports in Word at one time. One at a time I open the report and then reformat it using a macro. Then I print and move on to the next report. After doing the last report, I want to close all of the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 44%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Help! Visio - Org chart will not print the right size
I have changed every single possible setting page set up in Visio. The org chart will print too small or it will print over 42 pages. I am using a simple landscape 8.5 x11 page set up. I have decreased drawing size, have fit page to 1 sheet, I have…
Microsoft 365 and Office | Visio | For business | Other
Microsoft 365 and Office | Visio | For business | Other
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
185 questions
asked 2026-04-20T20:55:18.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Janus, Denise
0
Reputation points
commented 2026-04-21T21:55:01.34+00:00
Vy Nguyen
10,130
Reputation points Microsoft External Staff
Moderator
0 answers
word doc on android phone
I've come across an issue on my android phone. I have a basic subscription as I don't need the storage or the latest updates for using word/excel (have downloaded word 2019 programme, so only use the subscription as I was close to my storage limit) on…
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
410 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
1 answer
Unable to access microsoft features because account is locked
Hello, I'm locked out of my 365 account and I can't access any of the features. I need to access Word to do my job. Can someone unlock my lock and send me an password reset link. I can't wait 24hrs for this to be resolved. Courtney
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,217 questions
asked 2026-04-21T20:12:14.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 33%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Courtney McIver
0
Reputation points
answered 2026-04-21T21:47:05.8233333+00:00
Darhyl Amizola
38,805
Reputation points
Independent Advisor