463,441 questions with Microsoft 365 and Office-related tags

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0 answers

Syncing onedrive with laptop

I can no longer sign into my Onedrive app on my laptop as it says I do not have network connection but I do have connection. This has only happened this morning. I have tried re-installing but I cannot set up without signing in. I can still access my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T16:07:58.7666667+00:00
Mick Bean 0 Reputation points
1 answer

Need my Billing fixed

On 01/16/2026 I paid for the entire year's Microsoft 365 Subscription ($106.99 including taxes) yet I am still being billed monthly ($14.05 including taxes). I would like to either cancel the monthly payments and receive a refund, or to cancel the annual…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-12T15:28:53.0166667+00:00
James Recht 0 Reputation points
edited the question 2026-03-12T16:05:57.1533333+00:00
DaveM121 (2) 13,285 Reputation points Volunteer Moderator
1 answer

Access gmail using Outlook Classic

As of today can't use Outlook Classic to access gmail account. Worked fine yesterday.

Microsoft 365 and Office | Other
asked 2026-03-12T16:05:02.1966667+00:00
Robert Whitley 0 Reputation points
answered 2026-03-12T16:05:21.4466667+00:00
Q&A Assist
1 answer

Outlook 365 recently started giving me "Task 'Synchronizing subscribed folders for ******@gmail.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed ...." errors

This started recently... All settings seemed good - nothing I know of had changed, I've tried removing and re-adding the Gmail account. I had two Gmail accounts working fine in Outlook 365 until they weren't. The Gmail accounts seem to add ok - they…

Microsoft 365 and Office | Other
asked 2026-03-12T15:31:29.0066667+00:00
David Fangman 0 Reputation points
answered 2026-03-12T16:05:18.71+00:00
EmilyS726 213K Reputation points Independent Advisor
2 answers

Change invoice billing adress

Hi I should change the name of a billing for an invoice thanks you Damiano

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T15:12:38.6033333+00:00
Damiano Quagli 0 Reputation points
edited the question 2026-03-12T16:04:30.4133333+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
4 answers

my right click copy and paste function will not work due to clipboard error

when i copy data and go to paste using right click functionality it will not work due to clipboard settings

Microsoft 365 and Office | Word | For business | Windows
asked 2024-03-20T11:05:14.8+00:00
SOEBBING, BRANDON S 0 Reputation points
answered 2026-03-12T16:03:55.7533333+00:00
Todd Stowell 0 Reputation points
2 answers

locked out of 365 admin account

Dear Microsoft Support Team, I am writing to request immediate assistance with regaining access to our organization's Microsoft 365 business tenant. I am currently the only global admin for our domain [Moderator note: personal info removed] with the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-10T04:45:49.74+00:00
Martin Smithies 0 Reputation points
commented 2026-03-12T16:03:26.6433333+00:00
Kai-Ex 745 Reputation points Microsoft External Staff Moderator
5 answers

Word and Excel always ask me to save doc, even when no changes were made

When I open a Word document, just to look at it and make no changes to the document, Word always prompts me to save this document when I'm closing it. This never used to happen about 4 months ago. Is there a way to stop this prompt from happening when…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-02-02T18:37:39.4133333+00:00
Cheryl Grossman 10 Reputation points
commented 2026-03-12T16:02:56.68+00:00
PC 0 Reputation points
2 answers

I can't access my Microsoft account

My name is Albert Okello Ondiek. I can't access my account. When I try to recover my account is can't because the number registered on my Microsoft account is not my legal registered number. When I try to use other method I'm told the records i…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-12T09:47:06.2766667+00:00
albert okello 0 Reputation points
answered 2026-03-12T16:02:12.8833333+00:00
Katerina-N 6,775 Reputation points Microsoft External Staff Moderator
1 answer

Permission mismatch in personal OneDrive file sharing links

Hello- We use family/personal O365. I created a shared folder with some people via a link, with limited permissions to only them. I now created a Excel document in that folder. When I click on "Manage Permissions" of the file in the folder…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T18:12:36.3166667+00:00
SF Marc 0 Reputation points
commented 2026-03-12T15:59:43.1966667+00:00
SF Marc 0 Reputation points
2 answers

OneDrive Shortcut won't disappear

Hi, I have removed a OneDrive Shortcut from the web version. However, the shortcut still appears in my file explorer. Is there a way to remove that? There is no "Remove shortcut" option in file explorer. I was told I would have to completely…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-11T20:54:45.72+00:00
Kareem Culbertson 115 Reputation points
edited a comment 2026-03-12T15:52:13.11+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers

How to move a file into a Folder in sharepoint

How to move a file or folders into a newly created Folder in My sharepoint. For example to move April 2025 file into the folder of Abuja - 2025 SODR Collation. [Moderator note: personal info removed] Moved from: Microsoft 365 and Office | Excel | For…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-12T14:13:49.92+00:00
HAKEEM AJIWOKEU 0 Reputation points
answered 2026-03-12T15:50:19.1633333+00:00
Nam-D 2,410 Reputation points Microsoft External Staff Moderator
4 answers

I cant find account where i can see my invoice

I cant find the login to see my invoice when I login in at [Moderator note: personal info removed]. I cannot cancel and sign up again, then if that is easier. On this account there is no plan But I have received an email about the invoice. How to i log…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-11T14:57:36.8666667+00:00
Lotte Borch 0 Reputation points
commented 2026-03-12T15:47:59.0933333+00:00
Isabelle Villancher 0 Reputation points
0 answers

Multiple MS Accounts prevents download

I have a subscription to Office 365. I bought a new laptop. I want to download office. I also think I have more than one MS account and I can't get into the account that has the office download. I do have the order number. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T15:44:10.83+00:00
robert wicker 0 Reputation points
2 answers

Managing Access to OneDrive files and sub-folders deletes access to the top level folder

When I clean up links to files and sub-folders the links to the top level folder is also deleted. The links to the top level folder are unrelated to the links to files and sub-folders. Why are the links to top level folders being deleted?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T01:30:49.2166667+00:00
dclark15773 0 Reputation points
commented 2026-03-12T15:42:00.2333333+00:00
dclark15773 0 Reputation points
6 answers

Unable to select text in Word for Mac using the mouse or trackpad.

Hello. I am unable to (already for a while) to make text selection / highlight using the mouse or trackpad. It doesn't work when using 'three finger drag' option It doesn't work when clicking with the button and moving the cursor over the text It doesn't…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-03-10T11:07:09.3566667+00:00
Vladimir Neagu 0 Reputation points
edited an answer 2026-03-12T15:41:43.0333333+00:00
Bob Jones AKA CyberTaz MVP 433.3K Reputation points
2 answers

Completed tasks list, microsoft to do

How to get back the eliminated list of tasks after taking it out accidentally in the app of microsoft to do

Microsoft 365 and Office | To Do | For home
asked 2026-03-12T14:59:03.82+00:00
Catalina Blasco 0 Reputation points
answered 2026-03-12T15:41:10.3366667+00:00
IGYQ 17,450 Reputation points Independent Advisor
4 answers

Cancel subscription

Hello, I keep receiving a monthly charge of $6.30 on this email address: ******@gmail.com. I have now received access, but I did not intentionally subscribe to any paid services. Please cancel all paid subscriptions associated with this email and stop…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-12T15:03:49.4333333+00:00
Ivan Karasev 0 Reputation points
answered 2026-03-12T15:39:15.4233333+00:00
DaveM121 851.1K Reputation points Independent Advisor
1 answer

Daily limit warning messages

I have a paid subscription to Microsoft Copilot 365 but i still keep getting warning messages saying i have reached my daily limit! What is going on?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-12T15:38:55.86+00:00
chris osmore 0 Reputation points
answered 2026-03-12T15:39:10.16+00:00
Q&A Assist
1 answer

How to make a PDF with OneDrive from photos I already taken now that Lens is gone?

I used to use Microsoft Lens to make multiple page PDFs from photos of whiteboards. Lens had a nice "whiteboard" setting that would adjust white balance, remove noise etc. In a meeting, I'd take multiple photos of whiteboards, and then I'd make…

Microsoft 365 and Office | OneDrive | Other | Android
asked 2026-01-15T02:51:51.94+00:00
Nathan Moore 5 Reputation points
commented 2026-03-12T15:38:43.44+00:00
Nathan Moore 0 Reputation points