476,925 questions with Microsoft 365 and Office-related tags

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1 answer

Can't login to cancel my MS365 free trial

Last week I signed up for a free tiral of the Standard Business version of MS365. It doesn't work well for me so I want to cancel it. But when I get to where I should be able to manage my subscription, I click on 'Manage' and I get a message saying…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-10T04:49:58.6733333+00:00
linda s-h 0 Reputation points
commented 2026-06-10T06:16:58.29+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
1 answer

Support sucks

I am being billed for a product I can not access or cancel. Power BI But I can't talk to anyone and keep getting sent invoice.

Microsoft 365 and Office | Other
asked 2026-06-10T06:09:58.3333333+00:00
shane calder 0 Reputation points
answered 2026-06-10T06:15:01.2933333+00:00
Pooja Ramela 0 Reputation points
2 answers

I cant access my OneDrive storage. It says Access Denied and blocked

I cant access my OneDrive storage. It says Access Denied and blocked. This page has been blocked as it violates the Acceptable Use Policy located in the Terms of Use. If you believe this is a mistake, please contact our Support team using M365 Admin…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-06-10T05:39:48.6433333+00:00
Juanchit Jose 0 Reputation points
answered 2026-06-10T06:14:10.9433333+00:00
Dora-T 14,005 Reputation points Microsoft External Staff Moderator
1 answer

Clarification on SharePoint Online limits for Lists and Libraries (Site Collection vs Site level)

Hi, We would like to clarify how the limits on subsites and document libraries are applied in SharePoint Online. Based on our understanding of the official documentation: A site collection can contain up to 2,000 subsites There is also a limit of…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-10T06:13:29.8566667+00:00
Lee, Jason J 66 Reputation points
answered 2026-06-10T06:13:44.3966667+00:00

AI answer

2 answers

How to manage 2 personal accounts with different email address

I have 2 personal microsoft accounts with 2 email addresses. First I don't know why I have 2 accounts or when I got them. It is causing me distress because I often have a difficult time logging into either of them. Has anyone has this situation? Can I…

Microsoft 365 and Office | Other
asked 2026-06-05T23:48:52.8466667+00:00
Julie Boll 0 Reputation points
answered 2026-06-10T06:11:26.02+00:00
Xavier-D 9,095 Reputation points Microsoft External Staff Moderator
0 answers

Set work location in MS Places via Webinterface

Hi All, I have configured MS Places with our work sites and rooms. When i use Calendar in the outlook client on my windows laptop, i can now click the little building icon and set my work location to one of the configured sites. In the MS Places…

Microsoft 365 and Office | Other
asked 2026-06-10T06:11:22.7533333+00:00
ThomasV 0 Reputation points
1 answer

FOOTNOTE FAIL

I am revising a manuscript (co-authored). Some footnotes need revision. I've been trying to add new ones which not only appear as 1 (rather than inserting into sequence eg as 3 after 2 and renumbered original 3 as 4) but continue as this number (not…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-10T05:47:14.0266667+00:00
Paul Long 0 Reputation points
answered 2026-06-10T05:47:26.89+00:00

AI answer

2 answers

Locked out of Microsoft 365 global admin due to lost mfs device

I am locked out of Microsoft business 365 do to a lost Microsoft Authenticator phone. I use this email to run my business and am locked out on all devices . details/ domain: palmlanepoperties.com microsoft business 365 standard no alternate mfs methods…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T00:25:17.1366667+00:00
Michael Carino 0 Reputation points
edited the question 2026-06-10T05:40:56.11+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
2 answers

I have only one Microsoft 365 subscription. I was billed twice (May 27 and June 27) even though my next payment should have been June 27 only. I am a status Indian living on an Indian reserve and am tax‑exempt. I was reimbursed previously for taxes but ha

I have only one Microsoft 365 subscription. I was billed twice (May 27 and June 27) even though my next payment should have been June 27 only. I am a status Indian living on an Indian reserve and am tax‑exempt. I was reimbursed previously for taxes but…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-10T02:39:50.36+00:00
John Sparkes 0 Reputation points
answered 2026-06-10T05:40:35.1066667+00:00
DaveM121 887.8K Reputation points Independent Advisor
2 answers

hoW DO I INSERT THE SHAREPOINT DOCUMENT ID INTO MY VISIO DOCUMENT FIELD?

I want to insert a field containing the assigned sharepoint document id into my visio document so that it will populate automatically.

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-06-09T01:27:47.6333333+00:00
Diana Erickson (EXT) 0 Reputation points
edited an answer 2026-06-10T05:35:49.83+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
2 answers

Sorting Issues in MS List

I have a MS list that uses the Date column formatted as a text column to display dates as "MMMM yyyy". However, when grouping by that column now the dates are listed alphabetically instead of in the correct order. Does anyone have a good fix…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-08T22:16:58.0033333+00:00
Aasen, Anthea 0 Reputation points
commented 2026-06-10T05:33:30.25+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
1 answer

Fabric Semantic Model Schema and Data refresh.

In the Microsoft Fabric Semantic Model, we can create and modify a model via the web interface. However, to refresh the schema of a table that has had a new column added, we have to refresh the model using the desktop version. Depending on the operating…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-06-10T05:00:58.0633333+00:00
Jorge L Dominguez 51 Reputation points
answered 2026-06-10T05:33:06.0266667+00:00
Huy-K 12,290 Reputation points Microsoft External Staff Moderator
2 answers

i think i have 2 accounts

I am 68 years old. I have Microsoft on my home commuter but had to in this economy get a job. I have to use Microsoft at work so I think I set up a second account. I am paying for two accounts. I am so confused and old can someone talk to me. I dont…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-08T16:39:06.49+00:00
Bonnie Carlson 0 Reputation points
answered 2026-06-10T05:32:52.3266667+00:00
Xavier-D 9,095 Reputation points Microsoft External Staff Moderator
2 answers

Windows laptop shuts down after installing Office 365

I have a Microsoft Office 365 Personal license. I use it on couple of my laptops. But after working for 3-5 hours, the laptops shut down abruptly with the message "Shutting Down". On restarting it shuts down again. This happened on multiple…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-10T05:22:42.2533333+00:00
anindya 0 Reputation points
commented 2026-06-10T05:26:07.6833333+00:00
anindya 0 Reputation points
4 answers One of the answers was accepted by the question author.

how do I activate my microsoft 365

How do I get licenced product for microsoft 365 after payment even with activation and downloaded setup please

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-30T18:02:11.88+00:00
Wuraola Lameed 20 Reputation points
commented 2026-06-10T05:25:12.42+00:00
Richard KW Leong 0 Reputation points
1 answer

Locked out of my tenant – only global admin – need MFA reset

I am the only global admin of my Microsoft Entra tenant. I lost access to the Microsoft Authenticator app and have no backup MFA methods. I am completely locked out of the tenant and cannot sign in to the admin center. I need assistance from the Data…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T03:06:38.16+00:00
N N 0 Reputation points
commented 2026-06-10T05:19:23.94+00:00
Shubham Sharma 17,145 Reputation points Microsoft External Staff Moderator
2 answers

How to fix the issue where I'm getting "There are one or more circular references where a formula refers to its own cell wither directly or indirectly. This might cause them to calculate incorrectly."

How can I figure out the formula error where I'm getting this notification "There are one or more circular references where a formula refers to its own cell wither directly or indirectly. This might cause them to calculate incorrectly." Try…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T04:55:45.9+00:00
Jahed Hossain 0 Reputation points
answered 2026-06-10T05:19:06.2066667+00:00
Ana Le 935 Reputation points Independent Advisor
2 answers

account and payments

Where to I find my receipt for M365 which was debited from my bank account on the 2 June 26 for $159

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-10T04:39:25.3033333+00:00
nicole athans 0 Reputation points
answered 2026-06-10T05:18:39.3866667+00:00
John Jefferson Doyon 72,545 Reputation points Independent Advisor
5 answers

Cancel M365 Business trial

I'd like to cancel my M365 business trial but I cannot get access to the admin center

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-08T23:39:54.0466667+00:00
Thom Kurmel 5 Reputation points
commented 2026-06-10T05:18:32.36+00:00
Teddie-D 17,130 Reputation points Microsoft External Staff Moderator
2 answers

Certificate of Tax Residence for [Moderator note: Personally Identifiable Information removed] for the year 2026

Dear Microsoft Support, Our Malaysian company is billed for Microsoft 365 by [Moderator note: Personally Identifiable Information removed]****. We require tax documentation for our local tax and treaty purposes in Malaysia. Kindly provide: The…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-09T05:33:09.22+00:00
William Chan 0 Reputation points
commented 2026-06-10T05:11:03.2833333+00:00
Sophie N 15,320 Reputation points Microsoft External Staff Moderator