457,428 questions with Microsoft 365 and Office-related tags

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2 answers

I lost my phone and have no access to the Microsoft 365 admin account.

My phone was stolen. Signing in to my ADMIN Microsoft Business account (onmicrosoft.com) requires two-step verification. Since I got a new phone, I no longer receive codes to sign in. Therefore I cannot even submit a support request or properly contact…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-10T11:09:09.87+00:00
Alexander Jakovlev 0 Reputation points
answered 2026-02-10T12:20:27.2166667+00:00
kagiyama yutaka 160 Reputation points
2 answers

looking to take licence for two team member for business purpose

Since i am using my holding company licence but now i want to purchase it locally for my business team, i want to continue my existing email id's, Cloud-based system, also it should be in the app not only on the website.

Microsoft 365 and Office | Other
asked 2026-02-10T09:44:08.5366667+00:00
Pradnya Wakle 0 Reputation points
answered 2026-02-10T12:19:38.5933333+00:00
Nam-D 1,375 Reputation points Microsoft External Staff Moderator
1 answer

Emails not updating within Outlook on desktop system - but are on iPhone

I have 4 main email accounts that are all set up on my iPhone and have been set up on my desktop Outlook system but as of Saturday, two of my email accounts on my desktop stopped updating / syncing. I can see emails on my iPhone but not on my desktop…

Microsoft 365 and Office | Other
asked 2026-02-10T12:19:12.8133333+00:00
Nicholas Edwards Personal 0 Reputation points
answered 2026-02-10T12:19:25.46+00:00
Q&A Assist
0 answers

Signing in to our Microsoft 365 Admin Portal

Dear Microsoft Team, We are facing an issue while signing in to our Microsoft 365 Admin Portal. After changing the administrator password, the system is now showing “incorrect email ID or password”, and we are unable to log in despite entering the…

Microsoft 365 and Office | Office Online Server
asked 2026-02-10T10:57:05.2466667+00:00
Jaydeep Singh 0 Reputation points
edited the question 2026-02-10T12:17:50.7866667+00:00
Gabriel-N 13,050 Reputation points Microsoft External Staff Moderator
2 answers

Skype for business audio recorder bot with UCMA

Hi, I try to create a bot for Skype for Business.This bot save audio of meetings. End of the my research, I decided to use UCMA 5.0. Is it possible with UCMA 5.0 or is there any different tool for task?

Microsoft 365 and Office | Skype for Business | Windows
Microsoft 365 and Office | Skype for Business | Windows
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
668 questions
asked 2026-01-15T11:48:34.78+00:00
Alperen AYDIN 20 Reputation points
commented 2026-02-10T12:14:55.6566667+00:00
Gabriel-N 13,050 Reputation points Microsoft External Staff Moderator
2 answers

How to login without authentication app

Hi, I no longer have a smartphone. To log into my work email and work programs I use the authenticator app. Is there any other way to get verified without using the app?

Microsoft 365 and Office | Other
asked 2026-02-10T11:37:42.4766667+00:00
Emily Perez Diaz 0 Reputation points
answered 2026-02-10T12:13:27.4566667+00:00
Randy Baroja 20,380 Reputation points Independent Advisor
1 answer

Can't log into OneDrive, getting error 0x8004deef or browses to users OneDrive online

We found an issue where the OneDrive client would not sign in and the OneDrive portal would not load for a new user, after recreating the profile and removing / re-adding license we then found the UPN to differ to the primary email account due to a local…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-02-10T12:09:28.76+00:00
Alex Moss 1 Reputation point
answered 2026-02-10T12:10:45.07+00:00
Q&A Assist
1 answer

How to correct my info in myaccount.microsoft.com

I need to update information on myaccount.microsoft.com, but the site is blocking me with an extra authentication challenge. Despite having multiple recovery methods set up, the system isn't offering me any usable option to verify myself. I'm locked out…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-02-10T12:08:43.4+00:00
ASSIL 66 Reputation points
answered 2026-02-10T12:08:53.69+00:00
Q&A Assist
4 answers One of the answers was accepted by the question author.

In column "G" and column"Q", IF, VVS1,VVS2, VS1, VS2,SI1, SI2, I1 are mentioned multiple times rendomly. Where IF, VVS1,VVS2, VS1, VS2,SI1, SI2, I1 are in orders like A to Z. in "G" and "Q" column both may and may not exctly match. I want to highlight bet

In column "G" and column "Q", IF, VVS1,VVS2, VS1, VS2,SI1, SI2, I1 are mentioned multiple times randomly. Where IF, VVS1,VVS2, VS1, VS2,SI1, SI2, I1 are in orders like A to Z. in "G" and "Q" column both may and may…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-02-02T10:26:38.7833333+00:00
NIRAJ SHAH 20 Reputation points
commented 2026-02-10T12:06:36.41+00:00
NIRAJ SHAH 20 Reputation points
1 answer

Unable to edit documents attached to Onenote

We have a user who has built up a collection of notes in Onenote over the years and has recently "upgraded" to the Onenote desktop app from the Onenote for Windows 10 app after a laptop replacement. Now all of the attached Word docs, emails etc…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-02-10T12:05:54.3966667+00:00
Glen, Kris 0 Reputation points
answered 2026-02-10T12:06:06.9666667+00:00
Q&A Assist
1 answer

Error message when trying to authenticate

My password was changed. I am logging in successfully with new password but Authenticator is throwing up an error message every time I enter the number. I have checked all of the advice and everything is fine my end.

Microsoft 365 and Office | Other
asked 2026-02-10T12:04:14.08+00:00
Jade Bellamy 0 Reputation points
answered 2026-02-10T12:04:24.35+00:00
Q&A Assist
2 answers

my word keeps coming up with error, repair now. says unregistered product

hi i brought the student addition of word and excell and its been fine untill this year. now it keeps says there is an error and needs to fix. it also comes up unlicenced product how do i fix

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-02-10T01:37:08.4166667+00:00
angela personal moore 0 Reputation points
answered 2026-02-10T12:02:03.7766667+00:00
Liora D 10,580 Reputation points Microsoft External Staff Moderator
2 answers

My Word will not open any files and will crash or load the wheel of doom.

Every time I try and open my essay, the file will not open and will just eternally load, or the app will crash completley. I have tried force quitting the app and restarting my laptop to no avail. It always just says that Microsoft word has stopped…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-02-10T10:40:15.78+00:00
Katharine Smith (Medicine Clinical) 0 Reputation points
answered 2026-02-10T11:59:21.29+00:00
Kudos-Ng 13,190 Reputation points Microsoft External Staff Moderator
3 answers

Activating PowerBi student account license

I have signed up with my student acount and I wanted to upload a csv file in Power Bi, but it didn't allow me and said I don't have license. I activated my license from my university portal. What is the problem and how should I fix it ?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2025-11-05T09:47:40.17+00:00
Babapour Yashar 0 Reputation points
commented 2026-02-10T11:58:41.59+00:00
Phoebe-N 9,070 Reputation points Microsoft External Staff Moderator
4 answers

copy a whole row from one sheet to another in excel

I'm using the code below to copy a complete line from my inventory tab (ECC) to my sales tab (2026) and also copy it to a month tab, i have each month by the first three letters. I want to execute this macro by selecting Competed in column AF when the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-09T04:37:29.2833333+00:00
KARL HEINE 20 Reputation points
commented 2026-02-10T11:57:01.7733333+00:00
KARL HEINE 20 Reputation points
0 answers

Trying to get a copy invoice on 365 account

I don't seem to be able to access Microsoft 365 to get a copy of my subscription invoice paid 17th Jan?

Microsoft 365 and Office | Other
asked 2026-02-10T11:56:46.58+00:00
David Danaher 0 Reputation points
0 answers

INVOICE and payment

Hi, I payed for subscription and got an invoice (via my second email) but can't find an account connected with this invoice so I can't download and check the document. I checked all my microsoft accounts but no, I have no subscription there, so why I got…

Microsoft 365 and Office | Access | For business | Other
asked 2026-02-10T11:56:21.02+00:00
Anna 0 Reputation points
answered 2026-02-10T11:56:31.5366667+00:00
Q&A Assist
1 answer

excel fault

Excel keeps reporting a fault and closing automatically even though I click the button which says repair now

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-02-10T11:53:37.4033333+00:00
Stephanie Kistruck 0 Reputation points
answered 2026-02-10T11:54:16.3366667+00:00
Q&A Assist
2 answers

Where to purchase Perpetual Version of Publisher 2021

With Publisher no longer being available on Microsoft 365 I need to purchase a Perpetual Version of Publisher 2021 or a stand along version. Please provide a link where I can purchase either of these. I've read this can be purchased at the Microsoft…

Microsoft 365 and Office | Publisher | For home
asked 2026-02-07T01:04:35.32+00:00
Grace Doi 0 Reputation points
answered 2026-02-10T11:51:50.4533333+00:00
Hugh Brown 0 Reputation points
1 answer

We're sorry, but OneNote has run into an error that is preventing it from working correctly. OneNote will need to be closed as a result. Would you like us to repair now?

this is problem ( Instagram ID musahad_7)

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-02-10T11:16:00.88+00:00
MUSAHAD 0 Reputation points
answered 2026-02-10T11:49:05.72+00:00
DaveM121 839.5K Reputation points Independent Advisor