472,238 questions with Microsoft 365 and Office-related tags

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0 answers

Copilot Icon now floats in the middle of my work. Why was it removed from the logical ribbon placement and dropped in the middle of the work space?

I would very much like to put the Copilot icon back where it belongs, on the Home tab ribbon, and not have it floating in the work space. How can I make this happen as I don't see Copilot as a viable option in the Ribbon Customization any longer?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-09T14:15:39.86+00:00
William Clawson 0 Reputation points
1 answer

Does anyone know how I can get assistance with redemption of "The Ultimate College bundle"?

I just purchased an HP Ominbook and successfully verified my academic enrollment. Yet, I have not received my free year of 365 nor have I received my code for a free Xbox controller. I have contacted customer service multiple times and have sent multiple…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-26T01:37:05.65+00:00
Josh H 0 Reputation points
edited a comment 2026-05-09T14:14:03.2933333+00:00
Nathan Roberts (SN) 11,276 Reputation points Volunteer Moderator
0 answers

How to get my achievement code

I'm currently taking some Microsoft Learn training. I'd like to redeem my code, but I don't have it yet. How can I get an achievement code so I can use it to redeem it? Please help and provide some guidance. Thank you.

Microsoft 365 and Office | Office Online Server
asked 2026-05-09T14:09:52.9133333+00:00
Abdul Karnen 0 Reputation points
2 answers

My Microsoft 365 subscription has been redeemed against the wrong account

I purchased a subscription for Microsoft 365 but when I redeemed it, it redeemed against my work account @iris.co.uk. I don't use my work account on my personal laptop so I've no idea how this happened. I need it against my personal account…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-09T13:13:07.34+00:00
Mike Stewart 0 Reputation points
answered 2026-05-09T13:49:00.2566667+00:00
DaveM121 874K Reputation points Independent Advisor
2 answers

Microsoft 365 - Excel 16.108 for iMac computer - "Update error..."

Cannot update Microsoft Excel 16.108 for iMac computer. Receive "Update error..."

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-05-09T00:02:07.9166667+00:00
Katrina Wynne 0 Reputation points
commented 2026-05-09T13:48:27.18+00:00
Bob Jones AKA CyberTaz MVP 435.2K Reputation points
2 answers

Please help, can't sign in Azure. Blocked with Error 399287: MFA Method Blocked

Hi, I can't sign in Azure. Got error code 399287. Does the login method relate to https://account.live.com/? Why I only can verify by SMS?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-09T10:07:47.26+00:00
臨 dews 0 Reputation points
edited an answer 2026-05-09T13:45:40.6333333+00:00
Tamara-Hu 14,285 Reputation points Microsoft External Staff Moderator
4 answers

Inconsistent delete behaviour between Word, Powerpoint apps vs online (OneDrive / SharePoint)

On Mac, using the Option (⌥+⌫) to delete a word has incosistent behaviour: ApplicationLocal app / Web?Space leftresulting behaviorWordLocal mac appYesYou can keep typingWordWeb (OneDrive)YesYou can keep typingPowerPointLocal mac appNo❌typing creates an…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-05-07T12:53:35.4+00:00
Brown, Eran 20 Reputation points
answered 2026-05-09T13:39:29.93+00:00
Bob Jones AKA CyberTaz MVP 435.2K Reputation points
1 answer

Having problems with authenticator/student account

I had to replace my cell phone because it wasn’t working properly. This is when the problems with authenticator started. Everything was backed up from the replacement phone to the new one. I can login to my student account and I will receive a two digit…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-05-09T12:30:36.31+00:00
Cynthya Cooke 0 Reputation points
edited the question 2026-05-09T13:34:06.5266667+00:00
Demi-N 15,915 Reputation points Microsoft External Staff Moderator
2 answers

Payment will not work

I'm trying to get a replacement charger sent, and Microsoft needs to place a hold on my account to do so. I'm using my credit card that has an available balance larger than what Microsoft will charge, and I keep getting the same error message: …

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-09T12:43:54.0333333+00:00
Madelynn Apolinar 0 Reputation points
answered 2026-05-09T13:31:34.19+00:00
paulr0511 44,605 Reputation points Independent Advisor
1 answer

AADSTS5000225: New tenant still blocked due to inactivity after old tenant was deactivated

Issue My original Azure tenant was deactivated due to inactivity. I created a brand new tenant to work around this, but when I sign in to the new tenant, I still receive the same error indicating the tenant is blocked. Error details Error code:…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-09T08:24:08.4233333+00:00
Tien Nguyen Minh 0 Reputation points
commented 2026-05-09T13:31:19.73+00:00
Tamara-Hu 14,285 Reputation points Microsoft External Staff Moderator
0 answers

Re: Microsoft Office 365 basic

When I enter my product key for the above I get the message experiencing technical difficulties

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-09T13:07:33.8433333+00:00
Martin Holgate 0 Reputation points
2 answers

503 Service unavailable when i try to go on one drive

When i click free up storage through the one drive icon on my pc it takes me to a website which just says "503 SERVICE UNAVAILABLE" not sure how to fix this, i do have another account on this pc which it automatically assumes is what my main…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-09T11:28:04.17+00:00
Cat Stevens 0 Reputation points
answered 2026-05-09T12:54:36.6466667+00:00
Alvise Cervellati 4,545 Reputation points Independent Advisor
0 answers

Help my microsoft account was hacked and was deleted by the hacker

Hello im sorry i got hacked a few days back and my microfot account using @gmail.com email's account's microsoft was deleted by someone i have proof that the one who deleted the account is not me.  Can i in some way recover the account? i have the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-09T12:51:07.8733333+00:00
Dennis Rafael 0 Reputation points
2 answers

No subscription required

I want to unsubscribe and get my money refunded I didn’t realise it automatically subscribed without consent

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-09T12:05:48.9966667+00:00
Annie Jenkins 0 Reputation points
answered 2026-05-09T12:50:39.4866667+00:00
Darhyl Amizola 40,750 Reputation points Independent Advisor
1 answer

Outlook has stopped sending and receiving email

Outlook has stopped sending and receiving email - connected to Microsoft 365. No email received for 5 days emails not being sent

Microsoft 365 and Office | Other
asked 2026-05-09T12:37:53.4333333+00:00
Accounts Payable 0 Reputation points
answered 2026-05-09T12:38:10.6133333+00:00
Q&A Assist
2 answers

Account NSW Government Education

Can you let me sign my email into canvas please I need help cause i got homework to do please? canvas

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-05-09T09:30:16.0133333+00:00
Sabrina Heheina 0 Reputation points
answered 2026-05-09T12:29:38.2933333+00:00
EmilyS726 228.8K Reputation points Independent Advisor
3 answers

Lost global admin MFA for Microsoft 365 Tenant

I am the sole Global Administrator for a Microsoft 365 tenant used for testing and development in the Bahrain region. My tenant uses an Active Directory Hybrid setup with multiple trial accounts. I have lost my MFA device and, because I am the only…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-09T07:50:04.61+00:00
PRADEEP SAROJA LEKSHMANAN 0 Reputation points
answered 2026-05-09T12:25:46.4733333+00:00
kagiyama yutaka 2,245 Reputation points
2 answers

How to fix issues of signing in with my business account to Microsoft support?

Hi there, every time I attempt to sign in with my business account, I get an error message stating that my password is incorrect. When I checked this, it is correct and I'm able to open my 365 account with a password.

Microsoft 365 and Office | Other
asked 2026-05-09T10:43:22.66+00:00
Christopher Stribblehill 0 Reputation points
answered 2026-05-09T12:12:19.1033333+00:00
kagiyama yutaka 2,245 Reputation points
1 answer

How to recover a deleted file from onedrive? It is not being displayed in Onedrive's recycle bin and secondary recycle bin.

I had accidentally deleted a file from my Onedrive account. Could you please advise any solutions available to recover them

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-05-09T11:16:51.3866667+00:00
Srudhi Sankar 0 Reputation points
commented 2026-05-09T12:05:43.6466667+00:00
Dara Glennon 0 Reputation points
2 answers

How to fix problem microsoft office change to 'unlicensed product'. i use microsoft home & student

How to fix problem microsoft office change to 'unlicensed product'. i use microsoft home & student. i cant use my microsoft word, excel an so on. i already login my email that i use to registered the microsoft

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-05-09T11:29:09.66+00:00
NUR IZATI 0 Reputation points
answered 2026-05-09T12:02:55.1866667+00:00
DaveM121 874K Reputation points Independent Advisor