Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,385 questions
482,502 questions with Microsoft 365 and Office-related tags
0 answers
I require an older version of word, excel and powerpoint
my microsoft word 365 does not work and as a result I cannot amend any documents I need to download an older version for my Mac
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-16T12:55:48.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 3%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Bona
0
Reputation points
asked 2026-07-16T12:55:48.5566667+00:00
David Bona
0
Reputation points
0 answers
Office not activated
Cannot sign into Office programs as of today although my subscription is active. Error code 0x0. I use macOS and softwares updated.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,560 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 54%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
1 answer
Nonprofit Hub validation
Hi! I am an Operations Manager for a small INGO, and am having trouble with getting my organisation validated for the nonprofit hub. We have submitted the required official documentation for local regulator confirming we are a registered non-profit and…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,840 questions
asked 2026-07-16T09:55:24.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC9%3C/text%3E%3C/svg%3E)
CaitlinBaker-9153
0
Reputation points
commented 2026-07-16T12:54:16.1633333+00:00
CaitlinBaker-9153
0
Reputation points
1 answer
How to use my Microsoft account
Hi, I have been paying for Microsoft for over a year and I am trying to use it on a new device but it is now saying that I don’t have an account. I am paying a monthly fee and I would like to use it. what am I doing wrong?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,557 questions
asked 2026-07-16T07:08:00.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kylie Poole
0
Reputation points
answered 2026-07-16T12:52:51.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
21,805
Reputation points Microsoft External Staff
Moderator
1 answer
Duplicate Microsoft Accounts
I have an old Microsoft account that keeps popping up when I try to use Teams, the OLD Acct is: remove ******@cox.net, two phone numbers associated with that remove PII (I no longer have that phone!), my new and current number is remove PII. My current and…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,367 questions
asked 2025-08-19T20:59:28.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dudley Kill
0
Reputation points
commented 2026-07-16T12:51:57.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
PRATHIBHA BHARATHI
0
Reputation points
1 answer
Updated Payment Information for Office 365
Office 365 apps keep asking me to update my payment information despite having already done so. How do I fix this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,367 questions
asked 2026-07-12T13:09:49.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
George Rippey
0
Reputation points
commented 2026-07-16T12:51:48.61+00:00
George Rippey
0
Reputation points
2 answers
How to re-enable "add to dictionary" function in Word
In Microsoft Word 2024 my "add to dictionary" function is no longer available How do I reengage it
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,777 questions
asked 2026-05-15T23:57:47.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 67%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Michael VandenBerg
0
Reputation points
commented 2026-07-16T12:49:44.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 9%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sambobobo
0
Reputation points
0 answers
why my all microsoft software are not working??
how to repair this problem ? this problem started few days ago. how to solve please tell me
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,777 questions
asked 2026-07-16T12:47:23.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 50%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ahnaf Ahnaf
0
Reputation points
asked 2026-07-16T12:47:23.0166667+00:00
Ahnaf Ahnaf
0
Reputation points
0 answers
2021 Office Home & Student package stopped working on my Macbook Air
Can open but cannot work in Word, Excel. When I open a Word file, I can view it but cannot type in it or edit, nor copy/paste. In Excel, I was able to enter data but would not let me save. I cannot figure out how to fix this and need these programs for…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,576 questions
asked 2026-07-16T12:46:28.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 17%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nora Goldstein
0
Reputation points
asked 2026-07-16T12:46:28.6433333+00:00
Nora Goldstein
0
Reputation points
0 answers
Receiving recurrent charges on my credit card from microsoft*vip2 msbill.info WA
Hi, I keep receiving recurring charges on my CC from microsoft*vip2 msbill.info WA. I have contacted my bank and they already replaced the card twice and still continue to be charged. I've checked my MS account and verified that the only subscription on…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,367 questions
asked 2026-07-16T12:46:17.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Juan Almanzar
0
Reputation points
asked 2026-07-16T12:46:17.2166667+00:00
Juan Almanzar
0
Reputation points
3 answers
Audio not working reliably in Word transcription mode
I use the transcription mode in Word a lot with pre-recorded interviews. The initial upload and transcription always works perfectly. A while back, I started noticing that if I left the transcription panel open for a long time (maybe 10 minutes) without…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
1 answer
we are unable to admin login because Multi-Factor Authentication otp issue please help me for login
Hi Team, we are unable to admin login because Multi-Factor Authentication otp issue please help me for login
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,523 questions
asked 2026-07-16T12:15:18.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Admin Ligionest
0
Reputation points
answered 2026-07-16T12:45:09.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
22,875
Reputation points Microsoft External Staff
Moderator
3 answers
Error message 0X0
Have a current subscription to Microsoft Office 365. Got error message 0x0 yesterday morning, jumped through all the hoops was then told wait 24 hours and I still can't edit! Urgent! I need to be able to work!
Microsoft 365 and Office | Word | For business | MacOS
Microsoft 365 and Office | Word | For business | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,760 questions
asked 2026-07-15T19:20:42.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Barbara Stowe
0
Reputation points
commented 2026-07-16T12:44:21.3166667+00:00
EmilyS_726
21,675
Reputation points
Volunteer Moderator
0 answers
reimbursement request
Hi there A payment of £104.99 came out automatically from my account and we no longer use this service. Please could l request a reimbursment to be made and the service cancelled.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,554 questions
asked 2026-07-16T12:41:50.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 3%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mitterdorfer, Rebecca
0
Reputation points
edited the question 2026-07-16T12:42:47.85+00:00
Mitterdorfer, Rebecca
0
Reputation points
0 answers
I am having difficulty selecting files and folders to sync in One Drive
I am unable to select files & folders to sync and unsync
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,742 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
0 answers
Billing error
$310.50 was taken out of my bank for Microsoft 365 professional? I want this cancelled, and funds returned please. I have tried several emails, only to have them shown as undeliverable due to inbox full.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,523 questions
asked 2026-07-16T12:33:34.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 63%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
freda ford
0
Reputation points
edited the question 2026-07-16T12:41:42.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,175
Reputation points Microsoft External Staff
Moderator
0 answers
As a small business, how do I maximize my storage space
My SharePoint storage continues to run out of storage space, why does Microsoft limit the amount of storage we can get down to the GB when I need additional TB or more
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,412 questions
asked 2026-07-16T12:40:56.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 75%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jimmy Duke
0
Reputation points
asked 2026-07-16T12:40:56.5233333+00:00
Jimmy Duke
0
Reputation points
1 answer
received e mail saying my files will be deleted when I have plenty of storage left.
Received the following e mail Your ******@gmail.com personal account is currently frozen because you’re 31.1 GB over your storage limit of 5 GB. Your files are still there. However, your cloud storage will be deleted on or after 8/16/2026 12:00:00 AM…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,367 questions
asked 2026-07-15T08:24:19.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jane Lorton
0
Reputation points
commented 2026-07-16T12:39:36.88+00:00
Jane Lorton
0
Reputation points
2 answers
Office 365 Mac v16 2023 has deactivated
All my office apps have suddenly deactivated and when I try and reactivate, it says it's activating, but then I get 'error 0x0' every time. I've tried the 'remove office licence files' app from the MS site as suggested, but that doesn't work. The same…
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
0 answers
My Microsoft 365 Personal subscription
My Microsoft 365 Personal subscription purchased through Apple is visible in my Microsoft account, but Office on my Mac cannot activate it. It shows 'Unable to Activate Office' and sometimes 'Unknown Error 0x0'. Could you check the activation on your…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,896 questions
asked 2026-07-16T12:34:21.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Elena Kutlunina
0
Reputation points
asked 2026-07-16T12:34:21.3266667+00:00
Elena Kutlunina
0
Reputation points