2,672 questions with Microsoft 365 and Office-related tags

Sort by: Updated
1 answer

[One note]Can't connect to the server

[One note]All notebooks were unable to open since 5 days ago. I log-in and out multiple times, changing internet connection, but nothing happened

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-09-14T02:27:49.64+00:00
kathy 0 Reputation points
answered 2026-09-14T02:28:04.82+00:00

AI answer

1 answer

Multiple Accounts

I seem to have multiple accounts under my name and when registering for an exam its causing issue. Can I merge

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-13T15:45:04.3533333+00:00
Lee Williams 0 Reputation points
answered 2026-09-13T15:45:17.3866667+00:00

AI answer

1 answer

convert publisher to word file. Publisher is being abolished in October and I need to do the church bulletin in Word.

i need to use a Publisher file in word. Publisher is being abolished in October and I need to do the church bulletin in Word.

Microsoft 365 and Office | Publisher | For home
asked 2026-09-13T14:45:06.2466667+00:00
John Rippel 0 Reputation points
answered 2026-09-13T14:45:19.4033333+00:00

AI answer

1 answer

my microsoft account has been locked and i have sent the report of it but they are not responding to it

so my microsoft account got locked like 3-4 days ago and i dont know the reason for it what can i do to get my account back it is very frusterating

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T12:20:08.6466667+00:00
ItzDemon 0 Reputation points
answered 2026-09-13T12:20:27.05+00:00

AI answer

1 answer

how to embed website in powerpoint 365

microsoft removed the webviewer addon and now i cant find any other way to embed a website into my presentation

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-01-30T14:38:27.68+00:00
Plawan Soonthornsuk 45 Reputation points
answered 2026-09-13T05:04:19.1633333+00:00
Chris 0 Reputation points
1 answer

How to correct Birthday at Microsoft account (from child account to adult account)?

When I registered my microsoft account in the year 2015, I put my birthday wrongly as 2015 (actually I was born in the year 1960). THerefore I have been treated as a child at Microsoft account. How can I change it? or how can I contact the microsoft…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T01:43:40.4766667+00:00
亚湘 袁 0 Reputation points
answered 2026-09-13T01:43:57.1333333+00:00

AI answer

1 answer

Every time I copy and paste a column is just shows up white with no data.

This issue of cells and columns not being able to be copied and pasted needs addressing and damned quick. I pay a member ship fee for Office 365 each month and after the latest updates it is basically broken. I am not paying for a product I cannot use,…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T23:39:03.1233333+00:00
Phil Caldwell 0 Reputation points
commented 2026-09-13T00:15:42.7233333+00:00
EmilyS726 265.7K Reputation points Independent Advisor
1 answer

I did my Microsoft office subscription but I didn't get the product key

I did my Microsoft office subscription but I didn't get the product key. Money already got deducted from my credit card. ID: @gmail.com Can you please help?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-12T13:32:08.3633333+00:00
Ashok Shanmugam 0 Reputation points
edited the question 2026-09-12T13:51:16.52+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer

how to reinstate my account

My outlook account has been disabled by microsoft - how do I get it back.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-09-11T19:04:14.8+00:00
Jean marie 0 Reputation points
commented 2026-09-11T19:38:03.4633333+00:00
EmilyS726 265.7K Reputation points Independent Advisor
1 answer

Switching from Microsoft 365 Personal to Family

I wanted to switch from Personal Office 365 to Family. However, the option does not show up. What to do?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T19:13:25+00:00
Andrzej Surmacz 0 Reputation points
answered 2026-09-11T19:13:36.6866667+00:00

AI answer

1 answer

Microsoft 365 Developer Program - "No billing accounts found"

Hello all, I know a lot of people have been struggling with the issue of creating a Developer tenant where even after creating a billing account you got rejected with error "No billing accounts found". A few months back a verification was…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-11T10:23:54.4633333+00:00
Michal Barták 236 Reputation points
answered 2026-09-11T10:24:16.3833333+00:00

AI answer

1 answer

Power point is not working

my laptop power point presentation is not working help me to solve this issue

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-08-20T04:45:47.08+00:00
srujana joshi 0 Reputation points
commented 2026-09-10T08:17:40.8933333+00:00
Sabine Lehmann 0 Reputation points
1 answer

Upgrading from family plan to premium plan

I have a family plan. There is an annual special on the premium plan. If I upgrade, am I taking advantage of the reduced price. Define exactly what this means.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-09T22:01:08.08+00:00
richard shaw 0 Reputation points
answered 2026-09-09T22:01:25.1666667+00:00

AI answer

1 answer

I can't log into my microsoft account

I can't always log into my microdsoft account it tells me it is taking too long to log in. I would like a live agent to help me.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-09T19:21:23.85+00:00
Jane Mallon 0 Reputation points
commented 2026-09-09T19:56:10.2266667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
1 answer

I need to speak to a live agent -- I am having trouble logging into my microsoft account

I am having trouble logging into my microsoft account - I get a pop up message that says it is taking too long try again.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-09T19:24:40.3566667+00:00
Jane Mallon 0 Reputation points
edited the question 2026-09-09T19:31:47.1566667+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer

I need to chat with a live agent

I do not know who receives this communication I am having significant trouble reaching a LIVE CHAT AGENT. I accidentally stumbled onto ane was able to chat with an agent yesterday. Today I cannot get past the intial help screen no matter what I do. …

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-09T13:41:12.1333333+00:00
Stephan K 0 Reputation points
answered 2026-09-09T13:41:25.8466667+00:00

AI answer

1 answer

Text disappears randomly in Microsoft word

While I was changing the text in my microsoft word to times new roman, it suddenly disappeared. The same happened when i was moving my table to a different place in my document. Once it happens, all of the pages are deleted and only one page remains…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-09-09T11:00:29.1666667+00:00
Vadim Semenyuk 5 Reputation points
answered 2026-09-09T11:19:16.5633333+00:00
Ruby Nguyen 1,725 Reputation points Independent Advisor
1 answer

Sign in Helper is a joke! And the AI is ridiculous! People need to talk with people! So, again, how do I contact a live breathing human????????

Sign in Helper is a joke! And the AI is ridiculous! People need to talk with people! So, again, how do I contact a live breathing human????????

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-08T22:12:05.1466667+00:00
Kevin 0 Reputation points
commented 2026-09-08T23:09:42.4933333+00:00
Bulldog 4,470 Reputation points
1 answer

access old account with my old recovery code

I have an old recovery code and want to access a 2018 account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-08T15:03:49.66+00:00
Carol Luce 0 Reputation points
answered 2026-09-08T15:04:04.42+00:00

AI answer

1 answer

URGENT*** LOCKED OUT OF EMAIL AND PAID MICROSOFT 365 SUBSCRIPTION

I urgently need help accessing my Microsoft 365 on my Macbook. I have spent approximately nine hours trying to resolve this and unable to continue study and work. I'm also unable to access my emails. I have an active up to date and paid Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-28T01:35:06.7966667+00:00
Lisa M Lucas 0 Reputation points
commented 2026-09-08T04:11:37.77+00:00
Wendy 0 Reputation points