456,912 questions with Microsoft 365 and Office-related tags

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2 answers One of the answers was accepted by the question author.

PDFs no longer render in Access Web Browser control after Jan 2026 update — only a gray screen

I’m having an issue with a form that uses the Web Browser control to display PDF files. The control itself appears to load normally, but when it tries to open a PDF, the page just shows as a blank gray screen. This is happening for multiple users and…

Microsoft 365 and Office | Access | Other | Other
asked 2026-02-02T11:25:32.42+00:00
Hanthorn Jeff 85 Reputation points
edited a comment 2026-02-07T22:37:12.6666667+00:00
Karl Donaubauer 2,866 Reputation points MVP
0 answers

I am unable to use Office 2024 for Mac after purchasing license and installing.

I recently purchased Office 2024 for installation on a new Mac. I installed the product but each time I try to open an app, it says it cannot find a license. On my microsoft account page, however this product is listed under Subscriptions. I have 2…

Microsoft 365 and Office | Other
asked 2026-02-07T22:29:26.7233333+00:00
T S 0 Reputation points
1 answer

i can't verify my username of microsoft 365 on microsoft authenticator, so i can't not log in

i am trying to login to my microsoft 365 account, every time it ask me to verify my identity on microsoft authenicator, but there is no any code shows up. what can i do to get the access to my account? Moderator: Moved from Microsoft 365 and Office |…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-07T22:16:19.42+00:00
tramezzino 0 Reputation points
edited the question 2026-02-07T22:28:35.9566667+00:00
Erland Sommarskog 132.1K Reputation points MVP Volunteer Moderator
1 answer

[Refund Request] Additional Charge of $357.79

Hello, I got a billing $357.79 from apple.com & Microsoft 365 on Jan 3, 2025. I didn't know that was charged for what reasons, but found out while reporting taxes. I've already been paying yearly subscription of Microsoft 365 of $99.99 every…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-02-07T22:27:32.2933333+00:00
Carrie Han 0 Reputation points
answered 2026-02-07T22:27:37.37+00:00
Q&A Assist
2 answers

Refund Microsoft 365 office

Hello, today i was charged 100 euro for Microsoft 365 automatic renewal. i did not intend to renew and i have not used the subscription after the charge. i would like to request a refund. Thank you. Moderator moved from Microsoft 365 and Office | Access…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-02-07T20:07:23.6266667+00:00
Petar Drljepan 0 Reputation points
answered 2026-02-07T22:26:14.2533333+00:00
EmilyS726 202.5K Reputation points Independent Advisor
2 answers

similarity checker not working

Similarity checker has stopped working when reviewing a document. constantly showing error try again later. Any ideas why?

Microsoft 365 and Office | Word | For education | Windows
asked 2026-02-07T20:13:21.1733333+00:00
Richard Nicholson 0 Reputation points
answered 2026-02-07T22:18:46.13+00:00
Kristen-L 9,285 Reputation points Microsoft External Staff Moderator
1 answer

My classnotebook doesn't appear when trying to add students

I have a few students who haven't been able to access my classnotebook. I have sent them an invitation, and some have been able to do it. I cannot add the students to my classnotebook when I am in the app or web browser Here are the steps I've taken on…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-02-07T20:51:20.6866667+00:00
Jocelyn Weart 0 Reputation points
edited a comment 2026-02-07T22:18:38.8566667+00:00
Chris Duong 6,305 Reputation points Microsoft External Staff Moderator
2 answers

how to download microsoft office 365 from subscription with multiple installs

My wife has a Microsoft 0ffice 365 subscription that allows multiple installs. I followed the online instructions and went to https://www.office.com to try to download one of the installs. I opened my wife's Microsoft account using her username and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-07T21:34:59.3233333+00:00
Terry MacDonald 0 Reputation points
answered 2026-02-07T22:17:00.26+00:00
Brian Tillman [Outlook MVP 2007-2019] on Movate 23,950 Reputation points Independent Advisor
1 answer

i deleted my whole onedrive by mistake

i deleted my whole onedrive by mistake. I am unable to restore it. I need professional help to get my files back.

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-02-07T19:39:26.6366667+00:00
Ahsen Ali 0 Reputation points
commented 2026-02-07T22:12:49.47+00:00
Lia V 4,505 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How do I set up a legacy account so my wife can access and use Office apps after I pass?

I'm wondering how to set up my Microsoft Office 365 account so my wife can use the apps when I pass. <Moved from Office/Access>

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-07T17:21:34.1+00:00
Neil 0 Reputation points
edited the question 2026-02-07T22:11:55.24+00:00
Don Varnau 19,695 Reputation points Volunteer Moderator
2 answers

When setting up a new 365 account, how do I change the domain name and remove the .onmicrosoft extension??

New domain name When setting up a new 365 account, how do I change the domain name to my current registrar's and remove the .onmicrosoft extension so that my email delivery stays the same? In other words, I don't want my email to change.

Microsoft 365 and Office | Other
asked 2026-02-06T00:22:01.11+00:00
Scott Riley 0 Reputation points
commented 2026-02-07T22:11:26.69+00:00
EmilyS726 202.5K Reputation points Independent Advisor
1 answer

Is my Microsoft account locked from purchasing anything?

Hello! I'm going to preface that there has been fraudulent activity in the past with my account getting hacked, but I have since then retrieved this account and the money they spent on this account. My Microsoft account will not, under any…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-07T22:05:55.6+00:00
Jairus R 0 Reputation points
answered 2026-02-07T22:06:04.74+00:00
Q&A Assist
2 answers

how to change planner date format from usa MM/dd/YYYY to hebrew dd/MM/yyyy

how to change planner date format from usa MM/dd/YYYY to hebrew dd/MM/yyyy

Microsoft 365 and Office | Other
asked 2026-02-07T17:32:56.8733333+00:00
Amir Kalderon 0 Reputation points
answered 2026-02-07T22:04:40.4866667+00:00
Alex_T 5,905 Reputation points Microsoft External Staff Moderator
4 answers

How do I open saved Outlook Files without buying Office 365?

I bought a new Dell laptop last year with MS Office 365 installed. I purchased MS Office Home & Business 2024 & MS Access 2024 separately. I uninstalled MS Office 365 (or so I thought.) In MS Office Home & Business 2024/Outlook I can't open…

Microsoft 365 and Office | Other
asked 2026-02-07T20:45:48.09+00:00
Tony Riley 0 Reputation points
answered 2026-02-07T22:04:27.8333333+00:00
Tony Riley 0 Reputation points
0 answers

SharePoint ve OneDrive Erişim Reddedildi Sorunu (M365 E5)

bu sorunu çözemiyorum

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-02-07T21:53:34.1166667+00:00
Ahmethan KARATAŞ 0 Reputation points
1 answer One of the answers was accepted by the question author.

Will MS Publisher Office Pro 2021 work after support is ended in October?

Will MS Publisher Office Pro 2021 work after support is ended in October? I purchased a license for it with MS Office Professional Plus 2021: When I opened it this morning, a notice popped up that it would no longer function or open Publisher files. Is…

Microsoft 365 and Office | Publisher | For home
asked 2026-02-07T17:17:31.44+00:00
David Cassenti 0 Reputation points
commented 2026-02-07T21:47:24.91+00:00
David Cassenti 0 Reputation points
2 answers

Recover old Hotmail emails after converting to outlook

Had to create a new Office 366 account via Outlook. Can't see my old hotmail emails. Can I recover them?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-07T21:01:26.1666667+00:00
Glenn Wagner 0 Reputation points
answered 2026-02-07T21:43:53.61+00:00
Brian Tillman [Outlook MVP 2007-2019] on Movate 23,950 Reputation points Independent Advisor
5 answers

Class not registered while creating new internetexplorermedium object

In our organization we develop an internal tool in MS Excel which uses class InternetExplorerMedium in order to work. InternetExplorer class is not enough. Among hundreds of users, one person gets the "Class Not Registered" error when creating…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-02T16:09:55.8866667+00:00
Bartosz Gielzak (Nokia) 0 Reputation points
edited an answer 2026-02-07T21:43:48.0166667+00:00
Kristen-L 9,285 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

When upgrading to Win 11 via a Clean Install, must I first uninstall MS Office 2019?

I am ready to upgrade to Win 11. I want to do a Clean Install, as opposed to an install in place. I have MS Office 2019. Must I uninstall MS Office before doing the clean install?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-02-07T21:42:18.8166667+00:00
Charles Sforza 0 Reputation points
accepted 2026-02-07T21:43:00.52+00:00
Charles Sforza 0 Reputation points
2 answers

One DRIVE removed but Still woking

One drive has been removed from my computer. So why do I keep getting pop ups telling me to buy more storage space because one drive is full

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-02-07T21:07:05.5066667+00:00
Dave Myles 0 Reputation points
answered 2026-02-07T21:42:06.3366667+00:00
EmilyS726 202.5K Reputation points Independent Advisor