463,438 questions with Microsoft 365 and Office-related tags

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Permission mismatch in personal OneDrive file sharing links

Hello- We use family/personal O365. I created a shared folder with some people via a link, with limited permissions to only them. I now created a Excel document in that folder. When I click on "Manage Permissions" of the file in the folder…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T18:12:36.3166667+00:00
SF Marc 0 Reputation points
commented 2026-03-12T15:59:43.1966667+00:00
SF Marc 0 Reputation points
2 answers

OneDrive Shortcut won't disappear

Hi, I have removed a OneDrive Shortcut from the web version. However, the shortcut still appears in my file explorer. Is there a way to remove that? There is no "Remove shortcut" option in file explorer. I was told I would have to completely…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-11T20:54:45.72+00:00
Kareem Culbertson 115 Reputation points
edited a comment 2026-03-12T15:52:13.11+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers

How to move a file into a Folder in sharepoint

How to move a file or folders into a newly created Folder in My sharepoint. For example to move April 2025 file into the folder of Abuja - 2025 SODR Collation. [Moderator note: personal info removed] Moved from: Microsoft 365 and Office | Excel | For…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-12T14:13:49.92+00:00
HAKEEM AJIWOKEU 0 Reputation points
answered 2026-03-12T15:50:19.1633333+00:00
Nam-D 2,410 Reputation points Microsoft External Staff Moderator
4 answers

I cant find account where i can see my invoice

I cant find the login to see my invoice when I login in at [Moderator note: personal info removed]. I cannot cancel and sign up again, then if that is easier. On this account there is no plan But I have received an email about the invoice. How to i log…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-11T14:57:36.8666667+00:00
Lotte Borch 0 Reputation points
commented 2026-03-12T15:47:59.0933333+00:00
Isabelle Villancher 0 Reputation points
0 answers

Multiple MS Accounts prevents download

I have a subscription to Office 365. I bought a new laptop. I want to download office. I also think I have more than one MS account and I can't get into the account that has the office download. I do have the order number. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-12T15:44:10.83+00:00
robert wicker 0 Reputation points
2 answers

Managing Access to OneDrive files and sub-folders deletes access to the top level folder

When I clean up links to files and sub-folders the links to the top level folder is also deleted. The links to the top level folder are unrelated to the links to files and sub-folders. Why are the links to top level folders being deleted?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T01:30:49.2166667+00:00
dclark15773 0 Reputation points
commented 2026-03-12T15:42:00.2333333+00:00
dclark15773 0 Reputation points
6 answers

Unable to select text in Word for Mac using the mouse or trackpad.

Hello. I am unable to (already for a while) to make text selection / highlight using the mouse or trackpad. It doesn't work when using 'three finger drag' option It doesn't work when clicking with the button and moving the cursor over the text It doesn't…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-03-10T11:07:09.3566667+00:00
Vladimir Neagu 0 Reputation points
edited an answer 2026-03-12T15:41:43.0333333+00:00
Bob Jones AKA CyberTaz MVP 433.3K Reputation points
2 answers

Completed tasks list, microsoft to do

How to get back the eliminated list of tasks after taking it out accidentally in the app of microsoft to do

Microsoft 365 and Office | To Do | For home
asked 2026-03-12T14:59:03.82+00:00
Catalina Blasco 0 Reputation points
answered 2026-03-12T15:41:10.3366667+00:00
IGYQ 17,450 Reputation points Independent Advisor
4 answers

Cancel subscription

Hello, I keep receiving a monthly charge of $6.30 on this email address: ******@gmail.com. I have now received access, but I did not intentionally subscribe to any paid services. Please cancel all paid subscriptions associated with this email and stop…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-12T15:03:49.4333333+00:00
Ivan Karasev 0 Reputation points
answered 2026-03-12T15:39:15.4233333+00:00
DaveM121 851.1K Reputation points Independent Advisor
1 answer

Daily limit warning messages

I have a paid subscription to Microsoft Copilot 365 but i still keep getting warning messages saying i have reached my daily limit! What is going on?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-12T15:38:55.86+00:00
chris osmore 0 Reputation points
answered 2026-03-12T15:39:10.16+00:00
Q&A Assist
1 answer

How to make a PDF with OneDrive from photos I already taken now that Lens is gone?

I used to use Microsoft Lens to make multiple page PDFs from photos of whiteboards. Lens had a nice "whiteboard" setting that would adjust white balance, remove noise etc. In a meeting, I'd take multiple photos of whiteboards, and then I'd make…

Microsoft 365 and Office | OneDrive | Other | Android
asked 2026-01-15T02:51:51.94+00:00
Nathan Moore 5 Reputation points
commented 2026-03-12T15:38:43.44+00:00
Nathan Moore 0 Reputation points
2 answers

Change invoice billing adress

Hi I should change the name of a billing for an invoice thanks you Damiano

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-12T15:12:38.6033333+00:00
Damiano Quagli 0 Reputation points
answered 2026-03-12T15:38:26.8866667+00:00
Damiano Quagli 0 Reputation points
2 answers

Can't suddenly COPY / PASTE on Excel online in Chrome anymore

Today, out of nowhere, copying fuction from excel web has stopped (both Ctrl + C and right-click + select Copy)! I cannot copy and paste within web excel from cell to cell or between tabs, nor from web excel to elsewhere. But I can paste into web excel…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-03-12T13:19:24.9033333+00:00
Lucie 0 Reputation points
accepted 2026-03-12T15:38:15.65+00:00
Lucie 0 Reputation points
1 answer

OneNote not sycning across devices- repeatedly asks to sign in on desktop

Hello community I primarily use OneNote on my phone. I also also it on my desktop for drawing. For a long time the 2 devices havent been syncing. So both apps have different notes. On the desktop when i bring up the window to sync, it shows all these…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-03-12T15:33:53.63+00:00
Ashlyn Haines 0 Reputation points
answered 2026-03-12T15:34:10.9633333+00:00
Q&A Assist
1 answer

My Office account is locked

My Office account is locked because my wife tried to access it for work. How do I get live help to gain access?

Microsoft 365 and Office | Other
asked 2026-03-12T15:33:07+00:00
Jeff Eggimann 0 Reputation points
answered 2026-03-12T15:33:24.0933333+00:00
Q&A Assist
1 answer

Issue with my Microsoft 365 Admin account purchase via IONOS

I'm unable to use Microsoft 365 Admin I purchased via IONOS for a small business. Please advise

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-12T15:31:04.6733333+00:00
Cynthia Oliver 0 Reputation points
answered 2026-03-12T15:31:37.0733333+00:00
Q&A Assist
0 answers

Outlook 365 recently started giving me "Task 'Synchronizing subscribed folders for ******@gmail.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed ...." errors

This started recently... All settings seemed good - nothing I know of had changed, I've tried removing and re-adding the Gmail account. I had two Gmail accounts working fine in Outlook 365 until they weren't. The Gmail accounts seem to add ok - they…

Microsoft 365 and Office | Other
asked 2026-03-12T15:31:29.0066667+00:00
David Fangman 0 Reputation points
2 answers

Hi, please reset my MFA / Microsoft Authenticator for my account. I changed phones and cannot sign in. My email: <Mod remove PII> @makariossolutionsint106.onmicrosoft.com

Hi, please reset my MFA / Microsoft Authenticator for my account. I changed phones and cannot sign in. My email: <Mod remove PII> @makariossolutionsint106.onmicrosoft.com Moved from: Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-10T16:47:32.9766667+00:00
Willie Roos 0 Reputation points
commented 2026-03-12T15:29:23.2133333+00:00
Daniel-Vo 4,420 Reputation points Microsoft External Staff Moderator
0 answers

Need my Billing fixed

On 01/16/2026 I paid for the entire year's Microsoft 365 Subscription ($106.99 including taxes) yet I am still being billed monthly ($14.05 including taxes). I would like to either cancel the monthly payments and receive a refund, or to cancel the annual…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-12T15:28:53.0166667+00:00
James Recht 0 Reputation points
2 answers

IMPOSSIBLE TO GET SUPPORT ON ACCOUNT

I need to get hold of an agent, but it is impossible to get hold of anyone. I have another MS account that I need to sign in to, but every time I try, I get pass inserting my password, but when I try to send a verification code to my cell nr, it gives me…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-11T07:43:31.6766667+00:00
Karischa Kriel 0 Reputation points
edited an answer 2026-03-12T15:24:09.8566667+00:00
Jess-Q 8,550 Reputation points Microsoft External Staff Moderator