Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,454 questions
496,468 questions with Microsoft 365 and Office-related tags
0 answers
Tenant lockout only Global Admin, lost MFA (Authenticator) – need tenant recovery
Hello, I am the sole Global Administrator of a Microsoft 365 Business tenant and have been locked out for 6 months now after losing the phone containing my Microsoft Authenticator app. I do not have a second Global Administrator or any backup…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-10-08T09:46:08.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Alvaro Falla
0
Reputation points
edited the question
2026-10-08T10:23:21.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,695
Reputation points Microsoft External Staff
Moderator
0 answers
I am the sole admin of our account, but I can't access.
I am the sole admin of our account, but I can't access. I wanted to access my Microsoft 365 admin center account, but I can't access it anymore. I am no longer signed in Microsoft authenticator in my phone, so I can't get verifications. There is error…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,454 questions
asked
2026-10-08T09:52:38.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 83%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
JDED Estimating
0
Reputation points
edited the question
2026-10-08T10:22:19.5066667+00:00
Daniel-Vo
6,695
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
No reply to account recovery form!
Hi all. I have an on-going saga for my msn email. Microsoft seem to think I have tried to enter my password too often- I haven’t. Not sure it this down to bots spamming or my devices still been signed in and trying to get me to enter my passwords. In any…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,265 questions
asked
2026-05-18T11:04:43.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 92%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mrs Webster
25
Reputation points
answered
2026-10-08T10:21:24.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rose Korkis
0
Reputation points
2 answers
Struck at we are Resetting the one drive, downloading 101 files (0.00kb)
My one drive application is using around 1GB of RAM out off 8GM of RAM, so to reduce the RAM usage and to resolve unknown errors i have reset the one drive, since two days the one drive is struck at we are Resetting the one drive, downloading 101 files…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,114 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Getting 'The feature has been disabled. Please contact your admin to get it enabled' when trying to delete a permission
Hi, I have shared a file to an external user on OneDrive. But when I am trying to delete the permission, I am getting 403 Not Allowed with message 'The feature has been disabled. Please contact your admin to get it enabled'. I am trying to delete the…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,279 questions
asked
2026-10-08T09:22:10.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 82%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Narinder Paul
56
Reputation points
answered
2026-10-08T10:15:38.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
2,910
Reputation points
Independent Advisor
3 answers
Billing Issue
I have a payment that goes to Microsoft every month since July but have no idea what it is for. How do I contact their accounts department?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,903 questions
asked
2026-10-06T14:15:25.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonathan Stroulger
0
Reputation points
answered
2026-10-08T10:15:30.61+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
1 answer
Word reassigned CTRL+F to “Justify”, and I can’t find the correct command/category to restore the Navigation Pane (EditFind is NOT the right command)
Hi everyone, I’m dealing with a weird issue in Microsoft Word (Italian version, Windows) and I hope someone here has seen this before. Out of nowhere, CTRL+F stopped opening the Navigation Pane / Search panel and instead started justifying text. Turns…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,869 questions
asked
2025-11-15T12:32:56.81+00:00
Laura Enria
0
Reputation points
commented
2026-10-08T10:15:11.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 0%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MPD
0
Reputation points
2 answers
Purchased Microsoft 365 via Apple (currently still in trial) cannot cancel
Hi, I purchased Microsoft 365 Single via Apple on my Mac and am currently somewhere in the second week of my 1 month trial. I received an email when I purchased from Microsoft (29.09.2026), saying I would need to cancel 2 days before the trial ends not…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,078 questions
asked
2026-10-08T09:32:57.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 68%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jennifer Hake
0
Reputation points
edited an answer
2026-10-08T10:15:01.0233333+00:00
GsN5034 - IA
78,260
Reputation points
Independent Advisor
1 answer
Download Microsoft 365 to my new computer
G'day, I have paid my subscription for Microsoft 365. I have a new computer, and I want to download it. Please tell me what I need to do?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,292 questions
asked
2026-10-08T09:40:04.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Perry Perrement
20
Reputation points
answered
2026-10-08T10:13:53.2033333+00:00
DaveM121
937.5K
Reputation points
Independent Advisor
0 answers
We are locked out of our Microsoft 365 tenant
Hello, We are locked out of our Microsoft 365 tenant. The only Global Administrator account is onmicrosoft.com. MFA is registered to a former employee who no longer works for our organization. We have access to our company domain and other user…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
377 questions
asked
2026-10-08T10:12:34.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 74%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Women Go Tech
0
Reputation points
asked
2026-10-08T10:12:34.8266667+00:00
Women Go Tech
0
Reputation points
5 answers
One of the answers was accepted by the question author.
Purchased Office 2024 but still shows Office 2021 or Office 365
I purchased Office 2024 on Black Friday for my 2 laptops. I already have Office 2021 installed on laptop 1, but wanted to upgrade it, and had no Office software on laptop 2. I installed Office on laptop 2, so I wouldn't mess up the installation on laptop…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,632 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 23%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
1 answer
My account has been hacked and my minecraft avatar changed
And now my account says it has been deleted, and I want to recover it in any way because I spent my money on Minecraft and if someone is breaking into my account just because of stupid Microsoft, who shouldn't have bought Minecraft in the first place,…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,265 questions
asked
2026-10-04T03:39:04.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Toby Gaffney
0
Reputation points
edited the question
2026-10-08T10:11:30.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,235
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
problem renewing subscription
My subscription renewal failed as my bank had switched from Mastercard to Visa, and my credit card account number changed. I have tried multiple times to change the account details to my new account. Each time it tells me to check that the details are…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,265 questions
asked
2026-10-07T10:03:46.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 17%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Peter Palmer
20
Reputation points
accepted
2026-10-08T10:05:31.83+00:00
Peter Palmer
20
Reputation points
5 answers
OneDrive data permanently deleted, but user could still access it days earlier - is any deeper review still possible?
We are seeking guidance on a Microsoft 365 / OneDrive for Business data-loss case and would appreciate any technical insight. Timeline: A user had Microsoft 365 Business Basic. The subscription expired on 20 Dec 2025. The user reportedly was still…
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
736 questions
asked
2026-04-20T17:14:32.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAX%3C/text%3E%3C/svg%3E)
Alvin Xuan
0
Reputation points
edited an answer
2026-10-08T10:03:16.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Ww
0
Reputation points
1 answer
"Install Office" from "My Apps" landing page not loading or letting me install office apps
Not able to install office apps from work or school accounts, been like this for last 2 days Sometimes landing page loads but "install office" and "install other apps" wont load or even acknowledge a click Sometimes landing page…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,711 questions
asked
2026-10-08T09:05:03.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 31%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Nelson
0
Reputation points
commented
2026-10-08T10:02:16.3066667+00:00
Scott Nelson
0
Reputation points
1 answer
OneDrive Web Account Switcher Fails with AADSTS50020 Despite Successful Authentication
Title: OneDrive Web Account Switcher Fails with AADSTS50020 Despite Successful Authentication Product: OneDrive Personal (Web) Issue Summary: When switching between multiple personal Microsoft accounts using the "Sign in with a different…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,110 questions
asked
2026-10-08T05:00:05.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dark Psyche
0
Reputation points
answered
2026-10-08T09:58:11.0766667+00:00
Kai-H
28,235
Reputation points Microsoft External Staff
Moderator
0 answers
Available Seminars
I am receiving an email from "Alex Carter" promoting a seminar for contract management via Sharepoint, Co-Pilot, etc. for October 27th. Is it legit? And how can I find available seminars on the MicroSoft site?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,179 questions
asked
2026-10-08T09:57:06.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 16%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Pellicer, Jae (RIS-HBE)
0
Reputation points
asked
2026-10-08T09:57:06.8833333+00:00
Pellicer, Jae (RIS-HBE)
0
Reputation points
1 answer
please repair ms word as it is not able to open my word file.
please repair ms word as it is not able to open my word file.
Microsoft 365 and Office | Word | Other | Other
Microsoft 365 and Office | Word | Other | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
623 questions
asked
2026-10-08T09:41:17.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Punam Ban
0
Reputation points
answered
2026-10-08T09:54:59.38+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
2 answers
How to change the shortcut icon size in sharepoint discover page
The sharepoint discover screen displays various shortcuts to specfic sharepoint locations how to I change the display for the shortcuts?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,179 questions
asked
2026-10-08T09:18:55.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Patrick Goodman
0
Reputation points
commented
2026-10-08T09:54:19.6833333+00:00
Patrick Goodman
0
Reputation points
1 answer
I am met by a error 399287 when i try to sign in to my global admin account after a password change.
After password change of my account i cannot login to my account because of the MFA. I am prompted to send a SMS to my phone number and i am met by an error: Error Code: 399287 Request Id: [Moderator note: Personally Identifiable Information…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,454 questions
asked
2026-09-24T20:20:17.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Armin Jaemaa
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edited a comment
2026-10-08T09:51:24.1466667+00:00
Armin Jaemaa
0
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