439,865 questions with Microsoft 365 and Office-related tags
Word page is defaulted to grey. Changing theme and colour settings/Reinstalling office/editing .dotm file/registry edits have not fixed.
All of my Word documents across all devices (desktop and Microsoft Surface) default to a grey page. I have tried every recommended fix to no success. So far, I have tried: Changing the theme in settings to ensure I'm not on dark mode Changed the page…
Microsoft 365 and Office | Word | For home | Windows
Unable to receive an SMS to with the code for Admin365 account
Dear Madam or Sir, I could not receive SMS for the Admin365 account. This account is connected with my auxiliary email which I have constantly receive an invoices regards purchased services. I could change password for Admin365 but SMS authentication…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
How can I eliminate the pink screen highlighting when mouse-over for spelling errors while retaining the squiggly red underlines?
Question is really for all current desktop versions of Word. I am on Windows. Microsoft 365 Subscription Version 2510 Current Channel For a number of years I've been using up-to-date Word. I remember when the first pink highlighting of spelling…
Microsoft 365 and Office | Word | For business | Windows
Emails not coming through.
I am not receiving any emails for 24 hours, not even junk mail... I am using web based access & I have storage space. I have not changed any settings since I last received emails. My membership is paid.
Microsoft 365 and Office | Office Online Server
Data validation list values on excel worksheet for Mac OS not updating automatically
In an Excel worksheet for expense accounting, I have cells and columns with lookup lists that are located on another sheet within the same file. I have set this up using the "Data Validation - Lists" command, for example as in the following…
Microsoft 365 and Office | Excel | For education | MacOS
How to use VBA Excel on Mac for automating file imports?
I’m trying to figure out how to use VBA in Excel on macOS to automate a simple task for my coursework: importing multiple CSV files into one workbook. Here’s the Windows version that fails on macOS: Sub ImportCSV() Dim fd As FileDialog Set fd =…
Microsoft 365 and Office | Excel | For business | MacOS
ISO 27001 and CSA STAR Level 2 compliance certifications
Hello Team, I need to access the compliance certifications for my Microsoft 365 E5 subscription. How do I access it? please provide me the navigation path. Thanks Vish
Microsoft 365 and Office | Other
Security breach - someone added themselves to our family subscription
How is it possible that someone can add TWO accounts to our family subscription without permission? Not only that, how is it then possible that I cannot speak to a human directly to provide me with support on how to see what that person accessed? This…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
every MS word document even a new one is opening in read only mode
Every time i am opening a new word document, it opens as a read only document. all the older saved documents are also opening in the same format. I can not change or even copy or paste anything from one document to another.
Microsoft 365 and Office | Word | Other | Windows
Purchased a laptop from Costco and the 365 subscription only lasted a month
I purchased a new laptop from Costco and a subscription to Microsoft 365 Basic came with it, which I activated last month, however I received notification that it expired, but it's 365, not 30. I need a new product code or the product to be reinstated.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
I cannot install a stand alone version of Publisher 2021.
I have purchased a stand alone version of Publisher 2021 however it won't install on my system due to the fact I am running Microsoft 365. It is telling me to uninstall this but I need the other programs. How do I just uninstall Publisher 2024 ?
Microsoft 365 and Office | Publisher | For home
Can't access an edu account. Microsoft says the account does not exist.
I lost access to my education account. I use it to sync files in Onedrive and today I got the information that Microsoft couldn't sync my files, that I had to enter my credentials again. When I tried to do that, Microsoft said the username might be…
Microsoft 365 and Office | OneDrive | For education | Windows
Word 2019 Will Not Save Changes To Document
I had something interesting happen to me last night. I spent over three hours updating a document with edits and additional text and Endnote work and then clicked on the x in the upper right corner to get the dialog box. It duly appeared and I clicked…
Microsoft 365 and Office | Word | For home | Windows
"Option 2: Switch to Microsoft 365 Family Classic and receive a refund" does not work
Today I received an email from Microsoft to clarify that I can renew my MS 365 Family subscription without CoPilot, switch to MS 365 Family Classic and receive a refund. Selecting the link in the email, SWITCH TO CLASSIC, takes me to the MS Store, but…
Microsoft 365 and Office | Other
Word app crashing on iPad; issues with tables, copy and pasting.
I have been encountering multiple crashes that have made word unusable on my iPad. These have occurred mainly while attempting to use a table and while copying and pasting. The first time I experienced these crashes was when I attempted to copy and paste…
Microsoft 365 and Office | Word | For education | iOS
I am UNABLE to cancel my microsoft office subscription
I clicked so many times on "Cancel subscription", the page reloads, refreshes and it's not being cancelled. It's still there, active, like nothing happened. I tried on few browsers, always the same issue. I'm still on 1 free month trial, the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
New Windows Security update affecting preview in file explorer
Bravo Microsoft. You have just done it now. The new security update preventing preview of pdf and word documents if not from your own pc. Sorry I am a bit sarcastic here. Why having a preview option if you can't use it. Imagine the pain trying to find an…
Microsoft 365 and Office | Other
Urgent: Microsoft 365 Developer Tenant Renewal Not Triggering (10 Days Left)
Hello, I need urgent assistance with my Microsoft 365 Developer Program subscription renewal. My tenant is currently marked as inactive and shows only 10 days remaining before expiration, even though I have been actively using it. This is the first time…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Signed-in account locked by broken 2FA—need manual override
I’m submitting this request on behalf of my primary Microsoft account (******@outlook.com), which I’m signed into on Windows but cannot modify due to broken two-step verification. I’ve exhausted all recovery options, including the ACSR form, Get Help…
Microsoft 365 and Office | Other
116.81 USD Unknown Charge (MS 365 Family)
Hello MS team, Please check the payment again why MS 365 Family made twice bills of my Microsoft 365 Family of 2026. I wish to keep my Microsoft 365 Family active. Main email (Head of Family Account): ******@outlook.com [2nd Bill] On 10 Nov 2025, MS is…