458,020 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
1 answer

How can I raise a ticket with the Microsoft support team ???

It is so frustrating that getting through to an agent is too difficult. Help me talk to a real human because calling them just ended in me talking to a useless bot when I need the data protection team. For those that know how please assist. Also help me…

Microsoft 365 and Office | Other
asked 2026-02-16T15:19:24.3466667+00:00
Craig Mudirira 0 Reputation points
answered 2026-02-16T15:20:05.3066667+00:00
Q&A Assist
2 answers

Copilot is not working

I paid for the Copilot feature, and it worked the first day and has not worked since. Moved from: Microsoft 365 and Office | Other

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-04T17:41:33.84+00:00
Gary Driscoll 0 Reputation points
commented 2026-02-16T15:18:24.3666667+00:00
nagesh pammi 0 Reputation points
2 answers

Access Issue: <Mod remove PII> @gmail.com stuck in Family loop

Hello, I need help with my Microsoft account: <Mod remove PII> @gmail.com. It is currently stuck in a parental consent loop and I cannot log in. I already have a support ticket from the chat team: <Mod remove PII> . Please help me unlock my…

Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
53 questions
asked 2026-02-16T14:14:33.4033333+00:00
Toryumi yumiPlayer 0 Reputation points
commented 2026-02-16T15:17:48.5233333+00:00
Toryumi yumiPlayer 0 Reputation points
1 answer

Duplicate Measures in Excel – Tabular Model 1600

Dear Microsoft Support - We are seeing duplicate measures and duplicate measure folders in Excel when connecting to our Tabular Cube. Environment: Compatibility Level: 1600 Excel: Microsoft 365 (Version 2511 Build 16.0.19426.20118) 64-bit Business…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-16T15:15:39.3533333+00:00
Cathy Yan 0 Reputation points
answered 2026-02-16T15:15:55.6966667+00:00
Q&A Assist
2 answers

Tenant ownership and access

I am a UK business director locked out of our Microsoft 365 tenant by our MSP and unable to reach the tenant recovery team through normal support. Could you direct me to the correct escalation contact?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-16T13:12:47.48+00:00
Dean 0 Reputation points
answered 2026-02-16T15:14:55.63+00:00
Henry-N 9,010 Reputation points Microsoft External Staff Moderator
3 answers

Onenote notebooks wont sync because they can't connect to network

I have been trying to update my notebook to the newest version for the last few months to no avail and now I cannot use it as it has become read only. Some of my notebooks wont sync and come up with this error code - E000006B saying that the network…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-02-13T16:43:18.8233333+00:00
Ray 0 Reputation points
answered 2026-02-16T15:14:23.5+00:00
Alexis-NG 12,260 Reputation points Microsoft External Staff Moderator
2 answers

Default account language needs to be English

The language in my Microsoft profile says English and my Outlook page is in English. When I open a new Microsoft app it opens in Spanish. When I get emails from Microsoft they are in Spanish. How do I fix this?

Microsoft 365 and Office | OneNote | For home | Windows
asked 2025-11-24T17:57:38.56+00:00
Jesse Johnson 0 Reputation points
commented 2026-02-16T15:13:54.1833333+00:00
Stefan Blom 332.8K Reputation points MVP Volunteer Moderator
0 answers

Unable to Verify 2FA

I lost access to my phone, where my Authenticator app resides, and verification with my phone number has refused to work. Please, how else can I gain access to my account?

Microsoft 365 and Office | Other
asked 2026-02-16T15:12:38.7866667+00:00
James Ogunremi 0 Reputation points
answered 2026-02-16T15:12:56.09+00:00
Q&A Assist
10 answers One of the answers was accepted by the question author.

Why Does Word for Mac Now Prompt Me to Save Changes Not Made?

Why when I merely open in my Mac running Sequoia 15.6.1 and Word for Mac 16.103.3 am I told that I "Your changes will be lost if you don't save them"? And, how do I get Word to stop this farce? This problem seems to have a very recent onset. …

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-12-08T21:08:31.0266667+00:00
Robert Burns 80 Reputation points
answered 2026-02-16T15:12:31.8033333+00:00
Robert Burns 80 Reputation points
2 answers

Error message when trying to open an encrypted email "Sorry, we can't display your message right now"

I keep getting this error message when trying to open an encrypted email "Sorry, we can't display your message right now", what am I doing wrong? The error message tells me to wait five minutes and try again later; I've been trying to open…

Microsoft 365 and Office | Other
asked 2026-02-16T14:35:13.72+00:00
Ed Ortiz 0 Reputation points
answered 2026-02-16T15:12:02.3866667+00:00
Noel Macadangdang 14,695 Reputation points Independent Advisor
1 answer

Im locked out of my microsoft account. How do I use my recovery code

Last week my email account was hacked with the help of Chat on line I changwd my password, did a system scan and obtained a new recovery code. but noe I am locked out of my Microsoft Account and Outlook

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-16T15:11:04.3866667+00:00
Roger Parsons 0 Reputation points
answered 2026-02-16T15:11:20.5133333+00:00
Q&A Assist
7 answers

Do not get rid of Publisher!

It's insane the amount of work Microsoft is going to cause people who have been using Publisher for years. Microsoft needs to make a conversion to Designer or some other way for all of us users to convert our files into a graphic friendly program. …

Microsoft 365 and Office | Publisher | Other
asked 2025-10-31T14:34:37.2+00:00
Herr Church 30 Reputation points
commented 2026-02-16T15:10:10.0866667+00:00
Herr Church 30 Reputation points
2 answers

change administrative rights for OneDrive

I accidentally changed my OneDrive and can't get into anything but my photo files (thank God for that), but no management and properties no longer shows security etc...

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-02-16T01:37:03.8966667+00:00
Julie Detweiler Roland 0 Reputation points
answered 2026-02-16T15:10:09.1133333+00:00
Noel Macadangdang 14,695 Reputation points Independent Advisor
1 answer

Office 365 2nd authentication - every login

Hi Everytime I login to my outlook account I have to enter my Microsoft password and then use autheticator. I have tried multiple tasks to resolve but with no luck. I have Dell technical support and they have reviewed with no luck Can you help…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-02-16T13:27:59.84+00:00
Graeme Kelly 0 Reputation points
answered 2026-02-16T15:09:49.25+00:00
Marcelo Mendoza 10,575 Reputation points Independent Advisor
1 answer

how to set up a new employee

How to set up a new employee to our microsoft 365 account

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-16T15:05:01.0633333+00:00
Jackson Survey 0 Reputation points
edited an answer 2026-02-16T15:09:21.1633333+00:00
Stefan Blom 332.8K Reputation points MVP Volunteer Moderator
2 answers

Connect cells in Excel

I have a spreadsheet that has three columns and I want to know if there is a way to connect the cells in those columns without merging them. I want to be able to add data at the bottom of the columns and then select and alphabetize by the first column…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-02-16T13:06:39.16+00:00
D 0 Reputation points
answered 2026-02-16T15:08:17.6566667+00:00
Noel Macadangdang 14,695 Reputation points Independent Advisor
1 answer

Pas d'option Multilingue sur Forms Formulaire

Bonjour, Je n'ai pas l'option Multilingue dans mon formulaire Forms. Pour quelle raison ? Merci beaucoup pour votre retour, Cordialement

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-02-16T10:59:47.3666667+00:00
GIRARDIN Typhaine 0 Reputation points
answered 2026-02-16T15:07:39.2766667+00:00
Demi-N 12,300 Reputation points Microsoft External Staff Moderator
2 answers

Error code: 399287 when doing MFA with SMS

Hi support, I'm helping when which currently have an issue to his Global Admin account. He need to change credit card because current one is expired. He has the correct username/password for his Admin account, but lost the Authenticator app. Other say to…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-02-16T14:36:17.11+00:00
Peter Enoch 0 Reputation points
commented 2026-02-16T15:07:22.9866667+00:00
Peter Enoch 0 Reputation points
3 answers

Cannot access Microsoft 365 admin account – Lost global admin username

I cannot access my Microsoft 365 tenant. I activated a Microsoft 365 Business Standard product key from a physical retail card. I do not remember the global administrator account created during setup. Tenant ID: Information deleted for privacy…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-02-13T19:48:14.49+00:00
Rafael Gandia 0 Reputation points
commented 2026-02-16T15:06:57.7166667+00:00
Rafael Gandia 0 Reputation points
2 answers

Problem using rules to categorize email from contacts in your address book

I have 35,000 eamils in my exchange email box. I am using Office 365 Outlook classic on Windows 11. I tried to use the following rule: Sender is in the Contacts Address Book and on this computer only Assign it to the ContactMail category. The rule…

Microsoft 365 and Office | Other
asked 2026-02-16T13:35:15.9366667+00:00
James Bradford Currie 0 Reputation points
answered 2026-02-16T15:06:30.0233333+00:00
Noel Macadangdang 14,695 Reputation points Independent Advisor