458,020 questions with Microsoft 365 and Office-related tags

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2 answers

Had activation problem (repeat from Nov 2025) Reinstalled, now can't even open a file

I have an annual MS Office subscription. I wasn't able to save changes to excel or word files suddenly (this also happened in Nov 2025). I uninstalled, following MS online guidance and reinstalled from my account. Now if I open Excel, I can't even get…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-02-16T13:56:17.94+00:00
Alexandra Harding 0 Reputation points
answered 2026-02-16T14:29:03.4133333+00:00
Noel Macadangdang 14,695 Reputation points Independent Advisor
1 answer

billing question

I have an microsoft 365 account for my small business and have recently received a new BILL, however I also subscribe with hosting UK who charge me a monthly price for microsoft account there, I am paying twice, I think If I can cancel my microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-02-16T14:28:44.2166667+00:00
Neil Sachdev 0 Reputation points
answered 2026-02-16T14:28:54.48+00:00
Q&A Assist
2 answers

Faulty Personal Vault Error Message

I can't move files to Personal Vault. It gives the incorrect error message that there isn't enough space. But I've only used 24GB out of my 1 TB allowance.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-02-15T19:14:14.1066667+00:00
Joel Sitrin 0 Reputation points
commented 2026-02-16T14:28:45.7466667+00:00
Joel Sitrin 0 Reputation points
1 answer

track who moved a task to a different bucket in Microsoft Planner

Hi please can you help, need to track who moved a task to a different bucket in Microsoft Planner. Just on a specific date please 17th September 2025. Frome College Glasgow clyde college moved to "needs teams re-booking" we could really do to…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-02-16T14:28:03.0833333+00:00
Deb 0 Reputation points
answered 2026-02-16T14:28:13.9433333+00:00
Q&A Assist
3 answers

I cannot add any images that are on my device to my Microsoft Word document, I can add images from the web though?

I am trying to add an image from my computer to a word document I am working on. I go to insert on Microsoft Word, tap insert image, and when I choose an image/file and hit insert nothing happens in the Word document. I have tried many different images…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-02-01T21:25:11.1466667+00:00
BCam 10 Reputation points
commented 2026-02-16T14:27:54.4533333+00:00
Paul Bloxidge 0 Reputation points
2 answers

I've accidentally bind the wrong account while activating my Microsoft Office key.

I have accidentally connected my school account to the activation of the Microsoft Key (which was supposed to be for my personal account) as I only signed in to access my schoolworks. Is there any way to take back the subscription and bind it to the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-16T13:52:13.62+00:00
Rhys Ragay 0 Reputation points
answered 2026-02-16T14:26:26.3866667+00:00
DaveM121 842.2K Reputation points Independent Advisor
1 answer

Issues with co-working on a word file among windows and apple users.

In my work, we are using Word for our projects. These files are usually created on a Macbook and mostly edited there. Some of our colleagues have windows laptops, so when working on the same project, we share the files. However, recently we have been…

Microsoft 365 and Office | Word | For business | Other
asked 2026-02-16T09:50:54.59+00:00
Barbora 0 Reputation points
edited an answer 2026-02-16T14:24:20.1633333+00:00
Nam-D 1,600 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How assign licenses to staff who work outside of the US and are not in our email domain?

I work at a US nonprofit foundation, which funds and provides operational support for a birthing center in remote SW Haiti. These are not employees of our foundation, they work for the birth center, but we fund everything they use and do, including…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-10T23:33:25.68+00:00
Jim Grant 20 Reputation points
accepted 2026-02-16T14:23:19.1933333+00:00
Jim Grant 20 Reputation points
1 answer

Access Issue: <Mod remove PII> @gmail.com stuck in Family loop

Hello, I need help with my Microsoft account: <Mod remove PII> @gmail.com. It is currently stuck in a parental consent loop and I cannot log in. I already have a support ticket from the chat team: <Mod remove PII> . Please help me unlock my…

Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
53 questions
asked 2026-02-16T14:14:33.4033333+00:00
Toryumi yumiPlayer 0 Reputation points
edited the question 2026-02-16T14:17:08.83+00:00
simo-k 75,185 Reputation points Volunteer Moderator
2 answers

Billing error

I have been billed twice a month for the last several months. In my account I am only showing 1 subscription. One is around 30 and the other around 16. The subscription shown is the $30 one. Why am I being charged an additional 16 each month?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-02-16T13:42:44.3233333+00:00
Carrie Jones 0 Reputation points
answered 2026-02-16T14:16:09.6133333+00:00
DaveM121 842.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Xin cap lai ma so san pham

Trước đây tôi được nhà trường cấp bản quyền phần mềm office nhưng không nhớ mã số, cho hỏi làm sao để lấy lại mã số sản phẩm để cài cho học sinh của tôi ? Tôi được cấp phần mềm 2019 hoặc 2021

Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
asked 2026-02-04T10:40:34.9733333+00:00
Ngô Phạm Hoàng Uyên 120 Reputation points
accepted 2026-02-16T14:15:35.94+00:00
Ngô Phạm Hoàng Uyên 120 Reputation points
1 answer

My Bluetooth mouse will not work

I try to uninstall and reinstall, but the uninstall fails. How do I reinstall the mouse?

Microsoft 365 and Office | Other
asked 2026-02-16T14:12:40.2366667+00:00
Coxjajb 0 Reputation points
answered 2026-02-16T14:12:49.5466667+00:00
Q&A Assist
4 answers

Request refund

I was wanting to knw if I could get a refund for a subscription tht I thought I had canceled a wk ago thank u I canceled my subscription today when I realized I was being charged for the app

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-02-14T15:54:44.97+00:00
Valerie Weiser 0 Reputation points
commented 2026-02-16T14:10:31.8466667+00:00
Stefan Blom 332.8K Reputation points MVP Volunteer Moderator
1 answer

Refund failed

I cancelled my subscription Office 365 in the time-window and was eligible for a refund. Under "order history" it says "refund failed". What do I do now?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-16T14:09:27.2333333+00:00
Floris Bex 0 Reputation points
answered 2026-02-16T14:09:34.8666667+00:00
Q&A Assist
2 answers

Help me close account

I have several sign ins and can't find one that has active account that I want to cancel.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-02-16T13:01:25.8133333+00:00
Cheryl Mathis 0 Reputation points
edited an answer 2026-02-16T14:08:04.12+00:00
Gabriel-N 13,470 Reputation points Microsoft External Staff Moderator
2 answers

Word and Excel are sluggish and have display problems

Display of notes in Excel don't show as I type until I click in the notes box. Note boxes don't disappear when I move the mouse away and I have to hit "Edit Note" in order to see the note. Microsoft word is very slow. It takes about a second…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-02-14T12:53:26.88+00:00
David Steinhoff 0 Reputation points
commented 2026-02-16T14:03:28.4033333+00:00
Jayden-P 16,225 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to create an interactive dash board from a gantt chart style

How do I create a dashboard from the above picture?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-14T08:54:58.4333333+00:00
Ashley Ledgerwood 20 Reputation points
commented 2026-02-16T13:58:11.6833333+00:00
Demi-N 12,300 Reputation points Microsoft External Staff Moderator
2 answers

Questions regarding Outlook Add-in validation with local endpoint

Hello, I’m currently working on an Outlook add-in with a manifest in JSON format that needs to access information available only on the local endpoint. Using a hosted server is not possible in this scenario. I have several technical questions regarding…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-02-11T10:21:03.4033333+00:00
rubiks cube 0 Reputation points
commented 2026-02-16T13:56:45.5666667+00:00
rubiks cube 0 Reputation points
1 answer

Try another verification method my device problem place solved my problem

Try another verification method my device problem place solved my problem Moved from: Outlook | Windows | Classic Outlook for Windows | For business

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-16T13:21:58.09+00:00
Biplob Hossein 0 Reputation points
edited the question 2026-02-16T13:55:34.0466667+00:00
Nam-D 1,600 Reputation points Microsoft External Staff Moderator
1 answer

I can log in but although the system greets me, it asks me to log in again to access all areas

I am having difficulty with valid sign in requests on my account ... There is a MS Account sign-in required to use a specific App on my Android device. I can log in with my MS User name and password but the system then requets my keyboard PIN. If…

Microsoft 365 and Office | Other
asked 2026-02-16T10:51:28.8533333+00:00
Graeme Freestone King 0 Reputation points
answered 2026-02-16T13:54:11.9166667+00:00
EmilyS726 205.9K Reputation points Independent Advisor