472,768 questions with Microsoft 365 and Office-related tags

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2 answers

how to regain access to a shared OneDrive folder that has been hidden because known serious sync issue broke the link between my local devices and the cloud.

I ran into a known issue caused by an ongoing update to how Microsoft handles shared folders in the cloud. While moving files within one large onedrive folder using my ipad, some of the subfolders morphed into shortcuts and then that one folder I was…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T23:29:39.9533333+00:00
Kris Forbes 0 Reputation points
commented 2026-05-13T01:15:21.2+00:00
Kris Forbes 0 Reputation points
1 answer

Restrict SharePoint Online External Access to Specific Users Within Allowed Domains

We have configured external sharing in SharePoint Online with domain restrictions enabled (i.e., only specific external domains are allowed for sharing). Our goal is to further restrict access so that only specific users from those allowed domains can…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-05-02T10:34:07.69+00:00
THARUN KATTA 25 Reputation points
edited a comment 2026-05-13T01:15:12.6233333+00:00
Alina Le 1,665 Reputation points Independent Advisor
1 answer

Can’t purchase 365 basic plan

I’m trying to buy the 365 basic plan again as my subscription was cancelled due to getting a new bank card. I’ve updated all the details and my old card is completely gone and yet I can’t but this plan again. It only allows me to buy the more expensive…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-05-12T19:08:12.5566667+00:00
Jordan Gaunt 0 Reputation points
answered 2026-05-13T01:14:23.1566667+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
2 answers

Outlook calendar lost after backing up files to OneDrive

I activated backing up my files to OneDrive without keeping a local copy on my hard disk. Outlook works fine but all my calendar entries have disappeared. How do I get them back?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-12T23:58:06.57+00:00
Alex Yezerski 0 Reputation points
edited an answer 2026-05-13T01:12:59.0833333+00:00
Huy-K 11,845 Reputation points Microsoft External Staff Moderator
1 answer

extra page prints out (when printing document) with file name and misc data etc etc

while printing .... I keep getting an extra page printed out... with file name, date of printing, last saved, number of pages of document, and other data contents ... how can I stop this ... it started all of a sudden...

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-13T01:11:45.68+00:00
Dr. Alfonso Scandrett Jr 0 Reputation points
answered 2026-05-13T01:11:57.7033333+00:00
Q&A Assist
1 answer

Getting error on Onedrive

It says failed to sync. I tried to restart my PC though but still the same. Can somebody help me on this? It's giving me stress right now.

Microsoft 365 and Office | Other
asked 2026-05-13T01:11:36.2733333+00:00
Gabby 0 Reputation points
answered 2026-05-13T01:11:55.6966667+00:00
Q&A Assist
1 answer

I have a work and a personal Microsoft account. They are on different computers.

I want to use Power BI on my personal computer that does NOT have access to my work resources.

Microsoft 365 and Office | Other
asked 2026-05-13T00:57:02.3366667+00:00
JohnCharles Trunik 0 Reputation points
answered 2026-05-13T00:57:17.9866667+00:00
Q&A Assist
1 answer

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T02:19:50.7133333+00:00
Apichai Jaihao 0 Reputation points
edited an answer 2026-05-13T00:51:55.4333333+00:00
Norah-L 6,105 Reputation points Microsoft External Staff Moderator
1 answer

After trying different solutions, I cannot highlight text in Word

I have tried all the standard fixes for this issue but none have worked. The only solution is to start MS Word in admin mode, then open the Word document. Is there a way to restore this function in Word?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-13T00:38:46.38+00:00
Elias Crim 0 Reputation points
commented 2026-05-13T00:50:40.7133333+00:00
Elias Crim 0 Reputation points
1 answer

No access to Microsoft 365, but charged for it

I was charged for microsoft365 on January 15, 2026. I have never had access to word or any other functions of microsoft. I was told by Best Buy that microsoft 365 is licensed to Peter Biberman, who passed away in October of 2024. I do not know his…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-13T00:50:11.0833333+00:00
Flossie Bluestein 0 Reputation points
answered 2026-05-13T00:50:27.6+00:00
Q&A Assist
0 answers

I get an error when I try to spend my Microsoft account balance

I get an error when I try to spend my Microsoft account balance. Happens more frequently than not. Is this a bug MS just wants to ignore? Is there a fix I can apply? Current balance: $15.61 Cost of add-on: ~10.65

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-13T00:45:50.12+00:00
Ryker 0 Reputation points
answered 2026-05-13T00:46:01.8333333+00:00
Q&A Assist
1 answer

Office 365.

I pay for this program annually yet I get messages offering the product all the time. Why is this happening? Moved from: <Microsoft 365 and Office | Access | For home | Windows>

Microsoft 365 and Office | Other
asked 2026-05-12T02:56:40.4333333+00:00
Geoff Edwards 0 Reputation points
commented 2026-05-13T00:36:58.07+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
2 answers

How to Activate my Office 2010?

I installed Office 2010 on my new laptop a few weeks ago. Have been trying to "Activate Product" online but get an error code. When trying to activate by phone. I get nothing. Moved from: <Microsoft System Center | Other>

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-12T00:34:08.53+00:00
michael harris 0 Reputation points
commented 2026-05-13T00:36:32.83+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
1 answer

One drive date downloaded and date created

Hi, I have one drive synced on my iphone and desktop whenever I try to download an image on my phone its buried deep down in the gallery at the time it was originally created (these are 3d renders images not photos) so my question is how can I download…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-05-11T12:04:29.2933333+00:00
Mazen Samir 0 Reputation points
commented 2026-05-13T00:35:13.0733333+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
1 answer

Nonprofit Staff Pricing, - add extra 10 Users (Board Members)

We currently have Nonprofit Staff Pricing, we want to add extra 10 Users (Board Members) can we pay for extra 10 Users. Moved from Microsoft 365 and Office | Access | For business | Windows

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-13T00:04:45.93+00:00
Tharawal CEO 0 Reputation points
edited the question 2026-05-13T00:35:07.0966667+00:00
Jade Ng 11,420 Reputation points Microsoft External Staff Moderator
2 answers

fixed payment method and continue to get fix payment method messages

I got the message, "fix payment method." I logged in to Microsoft and updated the payment method. My account confirmed that my payment has been made, and it is not due again for another year. Despite successfully updating my payment method, I…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-12T23:47:58.9833333+00:00
Timothy Evans 0 Reputation points
answered 2026-05-13T00:35:07.03+00:00
Jeronimo Fuerte 39,000 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

How to remove this Copilot icon in Excel - Office365 for business

Hi there, In recent updates there is a new icon floating bottom right corner when opening excel, there is no option to turn it off. I've tried the privacy settings - toggle off optional connected experience as well, nothing worked. And I do not have a…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-05T06:21:31.0433333+00:00
WhyCopilot 65 Reputation points
answered 2026-05-13T00:34:46.75+00:00
Andrew Ling 5 Reputation points
2 answers

I'm trying to leave Microsoft family group but i don't have access to the organizer account

I'm trying to leave Microsoft family group but i don't have access to the organizer account.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

173 questions
asked 2026-04-24T09:16:31.6433333+00:00
Jayden Carlyon 0 Reputation points
commented 2026-05-13T00:33:26.7833333+00:00
Gabe 0 Reputation points
1 answer

how to fix Error Something went wrong. [4vt9f]

how to fix Error Something went wrong. [4vt9f]

Microsoft 365 and Office | Other
asked 2026-05-11T19:50:45.3433333+00:00
Stephen Sturges 0 Reputation points
commented 2026-05-13T00:33:14.11+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
1 answer

All Photos have been removed from OneDrive but File Structure exists

All my photos are missing from my Onedrive. File structure exists but all photos are gone? Please help

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-05-11T19:23:51.5533333+00:00
tadd thomas 0 Reputation points
commented 2026-05-13T00:32:35.9966667+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator