496,853 questions with Microsoft 365 and Office-related tags

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3 answers

HOW TO FIX THE ERROR ATTACHED?

IM FACING AN ISSUE WITH MY EXCEL FILES I CAN NOT SAVE AS THE FILES AND THE FILE CLOSE ONCE I MAKE REPAIR > ATTACHED SCRENSHOT . THANK YOU

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-11T07:54:11.2433333+00:00
jamal kamar 0 Reputation points
answered 2026-10-11T08:27:29.4433333+00:00
DaveM121 938.1K Reputation points Independent Advisor
2 answers

OneDrive storage unexpectedly reverted from 30 GB to 15 GB

OneDrive storage unexpectedly reverted from 30 GB to 15 GB Hello, I am reporting an unexpected change to my OneDrive storage quota and would like to know whether other users have experienced the same issue. My account had a 15 GB storage quota for many…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-07T21:03:45.4466667+00:00
Marco Lopes 11 Reputation points
commented 2026-10-11T08:27:06.5333333+00:00
Xin Li 0 Reputation points
0 answers

Rückerstattung meines Microsoft-Kontoguthabens von 58,77

Sehr geehrtes Microsoft-Support-Team, auf meinem Microsoft-Konto befindet sich derzeit ein Guthaben in Höhe von 58,77 €. Leider kann ich dieses Guthaben nicht wie gewünscht verwenden. Da es sich um mein eigenes Geld handelt, möchte ich gerne wissen, ob…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-11T08:25:07.8766667+00:00
Moder Nazhah 0 Reputation points
1 answer

Problems with wowcher

I bought a wowcher coupon for a three month microsoft word subscription. I was able to use microsoft word once, but now my laptop wont allow me to use word. How can I re-load the coupon so I can access word

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-11T07:45:05.8+00:00
Clare T 0 Reputation points
answered 2026-10-11T08:20:11.2033333+00:00
DaveM121 938.1K Reputation points Independent Advisor
3 answers

Where has Onecloud subdirectory dissapeared to?

I have, or had until a few hours ago, a onecloud subdirectory with several thousand photos stored in it. It now doesn't appear in the directory listing. What has happened to it, and how can I regain access?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-07T14:27:12.7933333+00:00
David Loane 0 Reputation points
commented 2026-10-11T08:16:52.23+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
3 answers

My spreadsheet formula stopped working on subsequent rows

I am using a formula to track loan repayment and it stopped working by row 41. How do I get it to continue on down the spreadsheet?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-06T14:06:18.8733333+00:00
Janine Peterson 0 Reputation points
commented 2026-10-11T08:16:34.6866667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
6 answers

How to fix can't find onedrive SPO folder

OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-28T06:25:58.55+00:00
Grimble 0 Reputation points
recommended 2026-10-11T08:15:27.0733333+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
2 answers

Word for iPad hangs and is terminated by the system watchdog (0x8BADF00D) on iPadOS 26.7

Hello, I'm experiencing a recurring issue with Word for iPad on my iPad Pro (iPad17,1) running iPadOS 26.7 (build 23H24). The app version is 2.113.26091116 (2.113.5). Problem: Word periodically stops responding and then gets force-closed by the system.…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-21T10:21:59.2466667+00:00
Marina Kramskaia 0 Reputation points
commented 2026-10-11T08:13:49.0266667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
0 answers

how to recover lost activation key

I am using new computer and I want to use microsoft office for new computer,but I lost my my activation key,how to recover back?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T08:07:05.2266667+00:00
黄应华 0 Reputation points
2 answers

False alert: There are too many files in this directory

I just moved a lot of files (400GB) out of Onedrive and now The folder I moved out is bizarrely causing an PC alert error saying I have too many files in that directory (which no longer exists in onedrive. It used to have a lot of Lightroom photos in it…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-09T15:13:35.3866667+00:00
AJedynak 0 Reputation points
answered 2026-10-11T08:04:37.6566667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
2 answers

How to recover all the Office 2016 registration keys purchased

Hello, I have a few old laptops and NUC computers that I had on them installed the Office 2016. I recently had to replace the harddrive (no recovery possible) and needed to reinstall Office 2016. I DO NOT WANT to install the Office 365. I just want to…

Microsoft 365 and Office | Other
asked 2026-10-09T10:56:01.57+00:00
NAFTALI HERSCOVICI 0 Reputation points
answered 2026-10-11T08:00:14.31+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
1 answer

Can't add family

I added my kid as a family member. Got him logged in, but it added screen time and locked him out of chrome. I went to my account to change screen time settings but he was still 'pending' so I could not access his profile. Waited for hours but it never…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

106 questions
asked 2026-10-11T03:21:18.8966667+00:00
Darren Ko 0 Reputation points
answered 2026-10-11T07:54:39.95+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
1 answer

How to remove work outlook account from windows that I can no longer Sign in at?

I have the old work Outlook account on my Windows with its OneDrive. It interferes with all the Microsoft apps; Windows takes that work account as the default for every MS application. I have tried to remove the account by following the guide, but…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T07:50:26.5233333+00:00
Habiba Asif 20 Reputation points
answered 2026-10-11T07:50:44.53+00:00

AI answer

1 answer

Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)

I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…

Microsoft 365 and Office | Other
asked 2026-10-06T14:23:56.75+00:00
Al Elms 0 Reputation points
commented 2026-10-11T07:49:19.5266667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator not working on my new phone

Hi Team,  I am the sole Global Administrator for this Microsoft 365 business tenant and I am locked out because the Authenticator doesn't work on my new phone. I need the Tenant recovery team to reset FMA for the admin account.  When I try to login to my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T03:21:20.5366667+00:00
Christina Wang 0 Reputation points
edited an answer 2026-10-11T07:45:51.84+00:00
Alina Le 5,585 Reputation points Independent Advisor
2 answers

unable to install a family share of O365

@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T06:37:48.01+00:00
PCWA Secretary 0 Reputation points
answered 2026-10-11T07:40:36.6466667+00:00
Mite Suo 5,480 Reputation points Independent Advisor
1 answer

"Object has been deleted" error on earlier worked Word add-in

I've been maintaining a project (VSTO Word add-in) and it has been working fine for years. Now for some users, it is giving "System.Runtime.InteropServices.COMException HRESULT 0x800A16C1 Object has been deleted" error in certain scenarios. No…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-29T09:16:01.0166667+00:00
ApsSanj 6 Reputation points
commented 2026-10-11T07:36:39.1933333+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

No E-fapiao document for my Order number [Removed PII]

Hi, I completed E-Fapiao requested on 8/16/2026 but did not receive it nor able to download it.Pls kindly help on this issue. Thank you. Wang

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,080 questions
asked 2026-10-11T03:00:39.2333333+00:00
Sunny Wang 20 Reputation points
accepted 2026-10-11T07:35:05.18+00:00
Sunny Wang 20 Reputation points
1 answer

Limited Out Going Emails for a Paid Microsoft Outlook Account

Hello Outlook Team,   I received a notification yesterday from a Microsoft non-monitored email generated to notify me that my outgoing emails have been blocked. As an effort to minimize spam. However, I am not spamming! Please advise of what the exact…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-07T14:33:30.7933333+00:00
Elwood Blackwell 0 Reputation points
commented 2026-10-11T07:22:16.2733333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
2 answers

My PC is showing **“Product Activation Required.”** I’m unable to activate my Microsoft license even after signing in with my Microsoft account. Please help me fix this issue.

Hello, I am having an issue with Microsoft license activation on my PC. It is showing “Product Activation Required” and I am unable to activate/use Microsoft Office properly. I have signed in with my Microsoft account, but the license is still not being…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-07T16:58:19.41+00:00
Hafsa yafai 0 Reputation points
commented 2026-10-11T07:21:35.1633333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator