Microsoft 365 and Office

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how to regain access to a shared OneDrive folder that has been hidden because known serious sync issue broke the link between my local devices and the cloud.

I ran into a known issue caused by an ongoing update to how Microsoft handles shared folders in the cloud. While moving files within one large onedrive folder using my ipad, some of the subfolders morphed into shortcuts and then that one folder I was…

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Kris Forbes 0

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Kris Forbes 0

1 answer

Restrict SharePoint Online External Access to Specific Users Within Allowed Domains

We have configured external sharing in SharePoint Online with domain restrictions enabled (i.e., only specific external domains are allowed for sharing). Our goal is to further restrict access so that only specific users from those allowed domains can…

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THARUN KATTA 25

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Alina Le 1,665 Independent Advisor

1 answer

Can’t purchase 365 basic plan

I’m trying to buy the 365 basic plan again as my subscription was cancelled due to getting a new bank card. I’ve updated all the details and my old card is completely gone and yet I can’t but this plan again. It only allows me to buy the more expensive…

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Jordan Gaunt 0

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Xavier-D 8,080 Microsoft External Staff Moderator

2 answers

Outlook calendar lost after backing up files to OneDrive

I activated backing up my files to OneDrive without keeping a local copy on my hard disk. Outlook works fine but all my calendar entries have disappeared. How do I get them back?

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Alex Yezerski 0

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Huy-K 11,845 Microsoft External Staff Moderator

1 answer

extra page prints out (when printing document) with file name and misc data etc etc

while printing .... I keep getting an extra page printed out... with file name, date of printing, last saved, number of pages of document, and other data contents ... how can I stop this ... it started all of a sudden...

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Dr. Alfonso Scandrett Jr 0

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Q&A Assist

1 answer

Getting error on Onedrive

It says failed to sync. I tried to restart my PC though but still the same. Can somebody help me on this? It's giving me stress right now.

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Gabby 0

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Q&A Assist

1 answer

I have a work and a personal Microsoft account. They are on different computers.

I want to use Power BI on my personal computer that does NOT have access to my work resources.

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JohnCharles Trunik 0

answered

Q&A Assist

1 answer

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

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Apichai Jaihao 0

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Norah-L 6,105 Microsoft External Staff Moderator

1 answer

After trying different solutions, I cannot highlight text in Word

I have tried all the standard fixes for this issue but none have worked. The only solution is to start MS Word in admin mode, then open the Word document. Is there a way to restore this function in Word?

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Elias Crim 0

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Elias Crim 0

1 answer

No access to Microsoft 365, but charged for it

I was charged for microsoft365 on January 15, 2026. I have never had access to word or any other functions of microsoft. I was told by Best Buy that microsoft 365 is licensed to Peter Biberman, who passed away in October of 2024. I do not know his…

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Flossie Bluestein 0

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Q&A Assist

0 answers

I get an error when I try to spend my Microsoft account balance

I get an error when I try to spend my Microsoft account balance. Happens more frequently than not. Is this a bug MS just wants to ignore? Is there a fix I can apply? Current balance: $15.61 Cost of add-on: ~10.65

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Ryker 0

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Q&A Assist

1 answer

Office 365.

I pay for this program annually yet I get messages offering the product all the time. Why is this happening? Moved from: <Microsoft 365 and Office | Access | For home | Windows>

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Geoff Edwards 0

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Xavier-D 8,080 Microsoft External Staff Moderator

2 answers

How to Activate my Office 2010?

I installed Office 2010 on my new laptop a few weeks ago. Have been trying to "Activate Product" online but get an error code. When trying to activate by phone. I get nothing. Moved from: <Microsoft System Center | Other>

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michael harris 0

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Xavier-D 8,080 Microsoft External Staff Moderator

1 answer

One drive date downloaded and date created

Hi, I have one drive synced on my iphone and desktop whenever I try to download an image on my phone its buried deep down in the gallery at the time it was originally created (these are 3d renders images not photos) so my question is how can I download…

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Mazen Samir 0

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Xavier-D 8,080 Microsoft External Staff Moderator

1 answer

Nonprofit Staff Pricing, - add extra 10 Users (Board Members)

We currently have Nonprofit Staff Pricing, we want to add extra 10 Users (Board Members) can we pay for extra 10 Users. Moved from Microsoft 365 and Office | Access | For business | Windows

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Tharawal CEO 0

edited the question

Jade Ng 11,420 Microsoft External Staff Moderator

2 answers

fixed payment method and continue to get fix payment method messages

I got the message, "fix payment method." I logged in to Microsoft and updated the payment method. My account confirmed that my payment has been made, and it is not due again for another year. Despite successfully updating my payment method, I…

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Timothy Evans 0

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Jeronimo Fuerte 39,000 Independent Advisor

4 answers

How to remove this Copilot icon in Excel - Office365 for business

Hi there, In recent updates there is a new icon floating bottom right corner when opening excel, there is no option to turn it off. I've tried the privacy settings - toggle off optional connected experience as well, nothing worked. And I do not have a…

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WhyCopilot 65

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Andrew Ling 5

2 answers

I'm trying to leave Microsoft family group but i don't have access to the organizer account

I'm trying to leave Microsoft family group but i don't have access to the organizer account.

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Jayden Carlyon 0

commented

Gabe 0

1 answer

how to fix Error Something went wrong. [4vt9f]

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Stephen Sturges 0

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Xavier-D 8,080 Microsoft External Staff Moderator

1 answer

All Photos have been removed from OneDrive but File Structure exists

All my photos are missing from my Onedrive. File structure exists but all photos are gone? Please help

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tadd thomas 0

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Xavier-D 8,080 Microsoft External Staff Moderator

Microsoft 365 and Office

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472,768 questions with Microsoft 365 and Office-related tags

how to regain access to a shared OneDrive folder that has been hidden because known serious sync issue broke the link between my local devices and the cloud.

Restrict SharePoint Online External Access to Specific Users Within Allowed Domains

Can’t purchase 365 basic plan

Outlook calendar lost after backing up files to OneDrive

extra page prints out (when printing document) with file name and misc data etc etc

Getting error on Onedrive

I have a work and a personal Microsoft account. They are on different computers.

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

After trying different solutions, I cannot highlight text in Word

No access to Microsoft 365, but charged for it

I get an error when I try to spend my Microsoft account balance

Office 365.

How to Activate my Office 2010?

One drive date downloaded and date created

Nonprofit Staff Pricing, - add extra 10 Users (Board Members)

fixed payment method and continue to get fix payment method messages

How to remove this Copilot icon in Excel - Office365 for business

I'm trying to leave Microsoft family group but i don't have access to the organizer account

how to fix Error Something went wrong. [4vt9f]

All Photos have been removed from OneDrive but File Structure exists