472,114 questions with Microsoft 365 and Office-related tags

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Stop Copilot thumb nail from occupying spreadsheet space

How do you move/remove the copilot thumbnail for Excel spreadsheets? Everything else, like the Ribbons, Status Bar, and the Quick Action Toolbar is customizable. Why can't moving or removing Copilot also be customizable? How do I make it customizable and…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-07T19:33:47.4666667+00:00
CYork 0 Reputation points
accepted 2026-05-08T14:47:20.22+00:00
CYork 0 Reputation points
6 answers

Word Crashes after Mailmerge since Version 2603

Hello, our clients are experiencing issues with generating mailmerge documents .dot format in word. We have a custom template that does the basic word mailmerge, formats the document as per their company configuration, margins, font, font size, then…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-03-26T07:01:38.22+00:00
Michael Veloso 80 Reputation points
answered 2026-05-08T14:45:58.97+00:00
Hubbell Kelsay 0 Reputation points
3 answers

How to fix error code 0x800704cf

I am using windows 11on a PC and when I try to log into my Microsoft account I get the error code, even though I am already online. How do I sort this?

Microsoft 365 and Office | Other
asked 2025-11-19T16:36:17.4+00:00
Frankie Neale 0 Reputation points
commented 2026-05-08T14:45:42.88+00:00
Jayden yang 0 Reputation points
1 answer

How to calculate average percentage complete based on cells with dates equaling 100%

I am trying to figure out a formula to calculate percentage complete for a task based on dates equaling 100% completion. For example, if there are 10 rooms in a building, and 6 of them show completion dates (meaning they are 100% complete), how do I…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-08T14:42:31.71+00:00
SullyEF 0 Reputation points
answered 2026-05-08T14:43:19.2066667+00:00
Q&A Assist
2 answers

how can I copy an aspx page to sharepoint

I am trying to move from exostar aspx to sharepoint aspx. I would like to upload from one system to the others the aspx files. However, I would like to amend (change hyperlinks) them before uploading. regards Giuseppe

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-05-07T13:01:14.1933333+00:00
Zumpano, Giuseppe 0 Reputation points
commented 2026-05-08T14:42:28.8266667+00:00
Julie Huynh 1,190 Reputation points Independent Advisor
2 answers

Document not updated in Onedrive

My colleagues and I across the US and Rotterdam worked on a file. The file location was changed because the folder it was saved in changed. Now we are realizing all updates were not saved when using going to the current file location. Even though the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-07T08:34:03.6366667+00:00
JKM 0 Reputation points
commented 2026-05-08T14:42:02.7266667+00:00
Julie Huynh 1,190 Reputation points Independent Advisor
1 answer

been double charged for subscription

I have made subscription payment from my card in january - now have had another payment taken on card and cannot locate an invoice. |Chat option on support is never working how do I dispute this

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-08T14:38:22.2533333+00:00
Office - Shipley Investments 0 Reputation points
answered 2026-05-08T14:38:46.25+00:00
Q&A Assist
1 answer

Google Pixel 9 Pro loading Office 365

Hi, Have been having trouble with Pixel 9 pro and Office 365, have tried several things. I tried deleting the profile and can't reload it now. It keeps saying " Check your account info and try again, or switch to modern auth below. To get help,…

Microsoft 365 and Office | Install, redeem, activate | For business | Android
asked 2026-05-08T14:37:41.17+00:00
randy smith 0 Reputation points
answered 2026-05-08T14:37:51.77+00:00
Q&A Assist
2 answers

How do I delete an unwanted photo caption

I found instructions to delete a caption from a photo: Highlight the caption Delete it. This hasn't worked for me. My version is Microsoft word for Microsoft 365 MSO (Version 2604 Build 6.0.19929.20106) 64-bit. I can select the text box which…

Microsoft 365 and Office | Other
asked 2026-05-07T22:02:53.24+00:00
Don Hoben 0 Reputation points
edited the question 2026-05-08T14:35:38.6333333+00:00
Daniel-Vo 5,740 Reputation points Microsoft External Staff Moderator
2 answers

How do I get support with Authentication when it doesn't work?

I have a business 365 account but changed address and so my credit card payments stopped. However, I can't log in to my account because I have an authentication problem (my authentication app on iPhone is still working but the entry for this account has…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-08T13:59:14.3333333+00:00
Bill Tubbs 0 Reputation points
answered 2026-05-08T14:34:28.8133333+00:00
Alina Le 1,575 Reputation points Independent Advisor
2 answers

Stuck on “You don’t currently qualify for a sandbox subscription” after joining Dev Program

Hello, I created a new Microsoft account and successfully joined the Microsoft 365 Developer Program. Phone verification completed without issues. However, the dashboard has shown the message “You don’t currently qualify for a Microsoft 365 Developer…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-08T13:31:01.4566667+00:00
Paul Holley 0 Reputation points
commented 2026-05-08T14:33:59.0333333+00:00
Paul Holley 0 Reputation points
2 answers

Invisible checkboxes in Excel 365 desktop

The checkboxes in my spreadsheets (and new ones I make) have all gone invisible on 365 Desktop. These are the checkboxes from the Insert tab on the ribbon. The cells still have TRUE/FALSE values and are clickable, the boxes are just invisible. Checkboxes…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-07T12:43:52.2466667+00:00
Luna E 0 Reputation points
commented 2026-05-08T14:28:50.83+00:00
Daniel-Vo 5,740 Reputation points Microsoft External Staff Moderator
1 answer

I want to cancel Copilot and keep Office 365.

I have an annual subscription for Office 365 Family plan and a monthly subscription for Copilot I want to cancel Copilot and keep Office 365.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-05-08T14:28:18.1633333+00:00
Gerald Spencer 0 Reputation points
answered 2026-05-08T14:28:35.1466667+00:00
Q&A Assist
2 answers

Domain Release Required – Old Tenant Locked Behind MFA (Phone Verification Impossible)

I am unable to add my domain [Moderator note: personal info removed] to my new Microsoft 365 tenant because it is still stuck in an old tenant: [Moderator note: personal info removed].onmicrosoft.com. When I try to add the domain, I receive this…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-08T12:12:40.5433333+00:00
Anders Rödskar 0 Reputation points
commented 2026-05-08T14:28:27.4933333+00:00
Daniel-Vo 5,740 Reputation points Microsoft External Staff Moderator
0 answers

why am i unable to edit/save word and excel documents and am being told a need a Microsoft 365 subscription. I purchased a single use license in 2022 and haven't had this issue before. HELP!

Why am i unable to edit/save word and excel documents and am being told a need a Microsoft 365 subscription. I purchased a single use license in 2022 and haven't had this issue before. HELP!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-08T14:27:35.84+00:00
Susan Tsukayama 0 Reputation points
2 answers

Charging ever month on a 14 day trail I have no idea what it is

I have been charged by this 14 day trail for months and I can't get rid of it

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-08T13:52:42.29+00:00
Deanna Bartkowicz 0 Reputation points
answered 2026-05-08T14:26:57.9533333+00:00
EmilyS726 228.7K Reputation points Independent Advisor
3 answers

Word forces incorrect formatting on list and won't let me change

I am writing a test for my students, and I have two sections so far. In the first section, the students match vocabulary terms, and this is formatted in a table with the question items in the left column in one list and the answers in a separate list in…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-05-06T13:31:56.5933333+00:00
Eric 0 Reputation points
answered 2026-05-08T14:23:23.5066667+00:00
Eric 0 Reputation points
1 answer

Is Loop no longer being developed? Custom Labels for Tables are not functioning

The creation of custom labels for Loop Tables are not functioning at all. Which leads me to wonder whether Loop is being actively supported and/or developed, given the emphasis on Copilot? So, I suppose I may be throwing this issue into a deep backlog…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

424 questions
asked 2026-05-08T11:45:28.6133333+00:00
Helen Gerling 0 Reputation points
commented 2026-05-08T14:15:18.3033333+00:00
Helen Gerling 0 Reputation points
2 answers

Cannot access my admin account - Microsoft Authenticator not working, cannot complete 2FA

Hello, I am locked out of my admin account because I cannot access my Microsoft Authenticator app, which is required for 2FA authentication. When I try to sign in to my admin account, I'm prompted for 2FA verification. However, without the authenticator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-08T12:49:49.51+00:00
VincentV 0 Reputation points
commented 2026-05-08T14:23:54.0833333+00:00
VincentV 0 Reputation points
1 answer

How to make announcements with the name of my company in Viva Engage?

Hi! Your kindly help with this situation. We want to make some announcements and polls with the name of the company. We've done some of these with the name of my coworker, who has a user in the domain, but all of these activities appears with the name of…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-05-08T14:16:32.4133333+00:00
Wilson Ernesto Olea Leon 0 Reputation points
answered 2026-05-08T14:16:44.68+00:00
Q&A Assist