488,362 questions with Microsoft 365 and Office-related tags

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Can't install microsoft 365 on Mac OS ventura 13.7.8

I have dowloaded package for my Mac Microsoft_365_and_Office_16.112.26081010_Installer but is not running because require Mac OS 14 or older while I have OS ventura 13.7.8 on my Mac. May I install and older version of office 365?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-17T22:57:57.8366667+00:00
Andrea Malvisi 0 Reputation points
1 answer

Disconnect microsoft word from school account

I graduated in 2024 from Calsouthern University. Microsoft word is connected to that school account and I am unable to login to word from my laptop. Disconnect that school account so that I may continue to use Microsoft Word.

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-17T22:47:48.55+00:00
Victoria Rice 0 Reputation points
edited the question 2026-08-17T22:51:48.43+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
3 answers

my one drive show that i have only 5 gb of storage whereas i have already bought 365 subscription which says 1Tb of storage how can i sync both?

i am already having subscription of Microsoft 365 with 1 TB storage but still in my one drive it shows that i only have 5gb of storage? why? and how to fix the issue so that i can use the 1 TB space for backing and syncing my files? please help.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-17T22:16:22.5333333+00:00
tejwant majithia 0 Reputation points
answered 2026-08-17T22:50:35.4333333+00:00
EmilyS726 256.5K Reputation points Independent Advisor
4 answers

Excel Formula Help

Is there a way to create a formula that automatically returns dates by month, by week, and by year, like the dates below? Saturday, January 2, 2027 Saturday, January 9, 2027 Saturday, January16, 2027 Saturday, January 23, 2027 Saturday, January 30,…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-17T02:36:14.5766667+00:00
jklinejr 0 Reputation points
answered 2026-08-17T22:47:32.6833333+00:00
Ashish Mathur 102.3K Reputation points Volunteer Moderator
2 answers

Recently bought older version so I could use on my mac. I get the message need to subscribe to 365 to use.

I recently purchased Microsoft office 2021 so that I could use it on my home computer without 365 subscription. I tried to use it today but it popped up that I had to get a 365 subscription to use. Is this fixable or do I need to request my money back?…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-15T15:23:36+00:00
delores martin 0 Reputation points
commented 2026-08-17T22:41:10.77+00:00
delores martin 0 Reputation points
0 answers

I am being charged for Microsoft 365 Personal Classic to 2/5/2027 and Microsoft 365 Personal to 17/7/2027.

I have been charged for Microsoft 365 Personal Classic to 2/5/2027 and Microsoft 365 Personal to 17/7/2027. I prefer 365 Personal Classic. I live alone. There is no one else using my laptop or my computer system. How do i cancel the Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-17T22:38:14.9166667+00:00
Michael Egert 0 Reputation points
1 answer

I need an email contact to seek help

Ive been calling Microsoft but havent gotten any helpful advice. Is there an email i can contact?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T22:31:53.9633333+00:00
Admin OC 0 Reputation points
answered 2026-08-17T22:32:03.8733333+00:00

AI answer

2 answers

How to remove 2 Factor Authenticator

I am having issues with logging into the admin center of Microsoft. It asks for a code from the authenticator app however no one set up a 2FA so we aren't getting any codes to type in. The Admin center was working fine about a month ago where we could…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-29T21:29:54.1233333+00:00
Admin OC 0 Reputation points
answered 2026-08-17T22:30:43.0966667+00:00
Admin OC 0 Reputation points
1 answer

sole microsoft 365 business administrator locked out-no access to authenticator or recovery email

i am the sole admin of my microsoft 365 business account. i am locked out and cannot access my old recovery email which doesnt exist anymore, or authenticator (never set up). phone support keeps redirecting me and hanging up immediately. i need help…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-17T22:20:24.18+00:00
Alex Doukakis 0 Reputation points
answered 2026-08-17T22:28:46.73+00:00
Hendrix 610 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

How to i un pause syncing when there is no One drive button in right hand corner?

How to I un pause syncing when there is no One drive button in right hand corner?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-21T16:01:15.3966667+00:00
Jan Noble 20 Reputation points
answered 2026-08-17T22:22:46.7233333+00:00
John Mendoza 0 Reputation points
2 answers

need help with sharing my subscription

I shared my subscription and its been working for years now all of a sudden it stop working for the person I shared with. When they open word or excel, it says to activate. We uninstalled everything and I resent them an invite and they set it up and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-17T21:44:00.7533333+00:00
Kristy Connor 0 Reputation points
answered 2026-08-17T22:22:18.93+00:00
Estrella721 45,150 Reputation points Independent Advisor
1 answer

Why did I get this popup from Microsoft Defender?

I clicked Cancel. Should I reset settings?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-08-17T21:40:53.6966667+00:00
LiWright 140 Reputation points
answered 2026-08-17T22:19:48.2966667+00:00
EmilyS726 256.5K Reputation points Independent Advisor
2 answers

How do i find and download a sandbox file that excel's copilot created for me?

How do i find and download a sandbox file that excel's copilot just created for me?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-17T16:56:31.6933333+00:00
Dusty Rhodes 0 Reputation points
edited a comment 2026-08-17T22:19:30.2633333+00:00
Kai-L 17,210 Reputation points Microsoft External Staff Moderator
2 answers

How Do I change my Personal Subscription to a Business Subscription

How do I switch from a personal subscription to a business subscription? I accidentally got a personal account and I want a business account. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-17T21:39:05.0666667+00:00
Armando Villalobos 0 Reputation points
edited an answer 2026-08-17T22:12:45.7633333+00:00
Jay1 Tran 5 Reputation points Independent Advisor
0 answers

Add Redacted to usable Word Online fonts, please.

Wondering if it may become possible, at some point, to use Titus Kaphar's open-source typeface "Redacted" in Word Online without the trigger that forces unauthorized fonts to revert to Aptos. Please advise, thanks.

Microsoft 365 and Office | Word | For home | Other
asked 2026-08-17T22:07:14.33+00:00
Jadon George 0 Reputation points
2 answers One of the answers was accepted by the question author.

OneDrive Storage full on Personal Account. I also have Business 365

So, I stupidly signed up for Business 365 this year, and it couldn't be reverted because I paid for the year. Anyway, learning to live with that. HOWEVER, all my MS Apps are 'connected' to the Personal 365 and that storage is 8,000% over full. Is there…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-08T19:06:39.86+00:00
Dana 60 Reputation points
edited a comment 2026-08-17T22:06:39.49+00:00
Ivory 585 Reputation points Independent Advisor
1 answer

Access to Microsoft Home and Office 2019 is being blocked.

I purchased Microsoft Home & Office 2019 in April 2024 and have been using it for two years; this is for my MacBook Air. About a month ago I went to use it and I got an error message that says to activate Microsoft 365; my Microsoft Home & Office…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-17T20:33:28.6966667+00:00
Dana 0 Reputation points
edited the question 2026-08-17T22:06:07.99+00:00
Gérard Oomens 129.7K Reputation points Volunteer Moderator
0 answers

I want to cancel 365 subscription - talk to a real person

I want to cancel 365 subscription - I have been trying to get this done for WEEKS the credit card listed is expired. I can not find how to can cancel this. Call me -removed for privacy- Chat - anything

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T21:45:41.1866667+00:00
Stephen Craig 0 Reputation points
edited the question 2026-08-17T22:02:32+00:00
Gérard Oomens 129.7K Reputation points Volunteer Moderator
1 answer

Sharing Links Expiration Dates - what time it ends?

Hello, I am using the expiration date feature for sharing links in SharePoint/Teams, but I am not sure exactly when the link expires. For example, if I set a sharing link to expire on August 19, does the link: Expire at 12:00 AM on August 19 (the…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-17T14:54:24.0266667+00:00
Rosana Peixoto 0 Reputation points
answered 2026-08-17T21:59:41.0266667+00:00
Ivory 585 Reputation points Independent Advisor
2 answers

Computer indicates that both Word and Excel programs on my computer are unlicensed products.

I have used them for more than a year since I bought this new computer and their status has only recently been reported as unlicensed. What has changed?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-17T21:17:48.5+00:00
John Turner 0 Reputation points
answered 2026-08-17T21:50:59.6533333+00:00
EmilyS726 256.5K Reputation points Independent Advisor