482,849 questions with Microsoft 365 and Office-related tags

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2 answers

I'm locked out of my Microsoft Office acct. Can only read-only my documents/can't edit

Hello, I'm locked out of my Microsoft Office account and can't edit my docs! I have my recovery number handy. Please help. --Joseph Cavalieri

Microsoft 365 and Office | Other
asked 2026-07-17T21:48:39.93+00:00
Joseph Cavalieri 0 Reputation points
answered 2026-07-18T01:29:30.1066667+00:00
Joseph Cavalieri 0 Reputation points
2 answers

Office Professional Plus 2021

Is my Office Professional Plus 2021 account transferable to another computer?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-07-17T23:08:27.2666667+00:00
craig sandler 0 Reputation points
commented 2026-07-18T01:25:07.8766667+00:00
craig sandler 0 Reputation points
3 answers

Can access but cannot edit Microsoft Word

I try to follow the prompts to (re)activate my Word 365 account but when entering my password I receive a brief message that reads: You have reached a page this is not normally shown. Microsoft will never ask you o copy or share the URL. Then the…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-17T22:58:09.83+00:00
paul Lore 0 Reputation points
answered 2026-07-18T01:23:35.6466667+00:00
EmilyS_726 21,885 Reputation points Volunteer Moderator
2 answers

Update Excel on Mac

How do I update Excel? It is on an Apple Mac with Microsoft 365 Office?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-07-17T23:38:36.97+00:00
Marianne Thompson 0 Reputation points
answered 2026-07-18T01:18:53.3533333+00:00
EmilyS_726 21,885 Reputation points Volunteer Moderator
0 answers

Word won't save. It says disk full

Word won't save. It gives a message saying "disk full." I erased temporary files, and I have a support contract and the person worked on fixing it for 2.5 hours, couldn't fix it, and sent me here. I need to use Word and I don't have a lot of…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-17T22:50:35.8266667+00:00
Sally Cameron 0 Reputation points
edited the question 2026-07-18T01:12:19.37+00:00
Suzanne S Barnhill 278.4K Reputation points MVP Volunteer Moderator
1 answer

tenant-level blocks

UTC Date: 2026-07-17T04:19:15.037Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version: [Moderator note: Personally Identifiable Information…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-17T04:33:59.73+00:00
ff Wong 0 Reputation points
commented 2026-07-18T01:08:40.48+00:00
Sophie N 17,495 Reputation points Microsoft External Staff Moderator
1 answer

CAN'T USE PRODUCT KEY

I have purchase 8 license for MS Office LTSC Standard 2021 but i can't use and get the Pop-up activated reached the limit, until now no one device use the Activation Code. Can you please check for this case.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-17T02:14:08.5866667+00:00
HAQI 0 Reputation points
commented 2026-07-18T01:08:19.84+00:00
Sophie N 17,495 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Business Premium 365 / Cannot Log In

Someone at my company set up Microsoft Business 365. I can see in my email we have been getting charged, but when I try to log into it with that email, it says it cant be found. I have tried every email in the company, nothing works. I have tried to get…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-18T01:05:25.91+00:00
Kyle Hagemes 0 Reputation points
1 answer

fix oxo error

I'm trying to update my Microsoft 365 account and microsoft office, but it won't go through and is giving me an OxO error.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-18T00:23:07.73+00:00
Elizabeth Stengl 0 Reputation points
answered 2026-07-18T00:56:37.4733333+00:00
EmilyS726 248.6K Reputation points Independent Advisor
1 answer

PDF printing bug

Bug report summary Issue: Microsoft Word (desktop, Microsoft 365 Apps for business) intermittently fails to generate a valid PDF when printing to PDF from an image-heavy document. The resulting file is 0KB and won't open ("something went…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-07-17T23:53:20.1666667+00:00
Sr. Christina Marie Neumann 0 Reputation points
edited an answer 2026-07-18T00:42:58.15+00:00
Huy-K 13,715 Reputation points Microsoft External Staff Moderator
2 answers

Can't manage your system asking me to update my credit card details to pay my subscription

When I click on "Update Payment Method" The screen goes blank shortly after it accesses the payment details. I need to input my new payment card details but have been unable to do so.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-17T23:23:34.9466667+00:00
Sean Gribbon 0 Reputation points
answered 2026-07-18T00:42:10.66+00:00
Darhyl Amizola 46,705 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to update the Microsoft 365 apps on my Mac Air

Tried auto updates and it says there is an update error for Excel, Word etc. At this moment in time I am unable tosave my Excel docs which is hugely frustrating

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-17T20:58:11.2766667+00:00
Manuel Mascarenhas 0 Reputation points
commented 2026-07-18T00:37:40.5433333+00:00
Manuel Mascarenhas 0 Reputation points
4 answers

can't access my Microsoft documents after renewing my subscription

I renewed my 365 Home subscription 3 days ago, and I still can't access my Microsoft documents.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-16T13:28:15.99+00:00
PHILIP BLACKBURN 5 Reputation points
answered 2026-07-18T00:30:20.6533333+00:00
Christine Luna 26,205 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Request for Certificate of Tax Residence from Microsoft

Dear Microsoft Support Team, I hope this message finds you well. I would like to request a Certificate of Tax Residence (CTR) for Microsoft for our internal compliance and taxation purposes. Kindly provide the latest available CTR, or advise the steps…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-17T01:47:29.68+00:00
Catherine Chew 20 Reputation points
commented 2026-07-18T00:29:58.5466667+00:00
Huy-K 13,715 Reputation points Microsoft External Staff Moderator
2 answers

Office for Mac not allowing me to save. Cannot use

Office for Max 2021 not allowing me to save. Purchased in Aug 23. Will not allow me to log on to Microsoft account

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-07-17T04:11:51.55+00:00
Malcolm Grimmond 0 Reputation points
commented 2026-07-18T00:27:53.1366667+00:00
Mal Grimmond 0 Reputation points
1 answer

I NEED TO SPEAK TO SOMEONE!!!!!

THIS IS THE MOST FRUSTRATING EXPERIENCE EVER. I NEED A NUMBER TO CALL FOR SUPPORT WHERE IS THAT PHONE NUMBER????????

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-17T23:22:04.0233333+00:00
Debbie Spears 0 Reputation points
edited an answer 2026-07-18T00:21:40.14+00:00
Brian Tillman 26,220 Reputation points Independent Advisor
0 answers

How to add the Clarity code to my website manually?

I'm trying to paste the Clarity code to my website manually. However, I can't find the <head> section of my website. How can I access the <head> section of my website?

Microsoft 365 and Office | Other
asked 2026-07-18T00:11:09.21+00:00
HYEONGIL KIM 0 Reputation points
1 answer

One Drive Problem.

My onedrive was full at 5 GB so I emptied it and it deleted all my pictures after I emptied the recycle bin.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-07-17T23:38:15.0733333+00:00
Glenn Ginoza 0 Reputation points
answered 2026-07-18T00:10:12.1466667+00:00
EmilyS726 248.6K Reputation points Independent Advisor
0 answers

i paid for excel access permanently but now they say i have to pay for 365

I paid for excel access (file retention and update capabilities) but now Microsoft is insisting I pay for 365. I followed all the instructions asking me to go to my subscriptions and "install" excel again but the screen keeps going blank…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-18T00:10:09.7233333+00:00
Pamela Osnaya 0 Reputation points
3 answers

spell check misses obvously misspelled words

I run spell check in Word and it misses obvous errors, such as when 2 words are joined, i.e. "righthere" for "right here". How do I fix that?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-07-15T00:52:27.4566667+00:00
Bob111 5 Reputation points
answered 2026-07-17T23:58:27.6933333+00:00
Stefan Blom 345.4K Reputation points MVP Volunteer Moderator