Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,047 questions
464,302 questions with Microsoft 365 and Office-related tags
1 answer
My excel won't let me save, asking me to purchase 365 although my subscription is valid
HELP! My excel won't allow me to save. It is asking me to activate a subscription. I currently have a yearly subscription that renews in November 2026. So I don't understand why it is not registering this? I have completed system updates on my MacBook…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked
2026-09-14T03:49:10.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jess T
0
Reputation points
answered
2026-09-14T03:49:30.9866667+00:00
AI answer
1 answer
Deleting file in OneDrive error "Request was cancelled by event Received....", Found a method.
This is a follow up to a question that is locked but shows no answer (that I could see). [https://learn.microsoft.com/en-us/answers/questions/5424798/request-was-cancelled-by-event-received-if-attempt?source=docs] The issue occurs when trying to delete…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,092 questions
asked
2026-09-14T02:39:02.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Josh Gomez
0
Reputation points
answered
2026-09-14T03:48:12.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kien
1,145
Reputation points
Independent Advisor
1 answer
Verification Challenge Failing to Resolve
I am getting this error when trying to sign up for a Microsoft 365 Business plan. Reload Challenge does not fix the issue. Note: I have done all of the standard troubleshooting steps. Browser, network, cache, cookies not blocked.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,942 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
0 answers
Unauthorize charge to personal account without any invoices.
I received a payment on 07.APR.2026 from my business account (receipt H242843073155). The same amount was charged to my personal account today (receipt H135175868649) without notice. Can you clarify this charge? I don't see an invoice or any details in…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,061 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 53%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
0 answers
wrong account active key office home 2024
I accidentally redeemed my Office Home 2024 key under the wrong Microsoft account. Could you please help me transfer the license to my primary account?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,447 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH4%3C/text%3E%3C/svg%3E)
4 answers
Office 365 personal doenst word
I have a long-life personal signature of Office 365, but everytime a open de app, it shows the message "Yur student account is no longer activaded".
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,447 questions
asked
2026-09-14T03:21:34.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Robson Fernandes Vilanova
0
Reputation points
answered
2026-09-14T03:30:44.34+00:00
Robson Fernandes Vilanova
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Pacote Office 365 não funciona.
Eu tenho uma assinatura vitalícia do Office 365 para uso pessoal, mas sempre que abro o aplicativo aparece a mensagem "Sua conta de estudante não está mais ativa."
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,447 questions
asked
2026-09-14T03:15:15.8366667+00:00
Robson Fernandes Vilanova
0
Reputation points
accepted
2026-09-14T03:17:20.73+00:00
Robson Fernandes Vilanova
0
Reputation points
1 answer
I can't press save after I did my captcha for my Microsoft 365 product key
Hi, After doing all the steps for the product key I bought I arrived to the captcha and after I completed it, it doesn't let me press save. I did find a Q&A on here that had some solutions for my problem such as turning off extensions, incognito…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,447 questions
asked
2026-09-13T23:41:09.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Granite
0
Reputation points
answered
2026-09-14T03:14:35.7266667+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
0 answers
Microsoft 365 sign-in blocked by Microsoft Authenticator loop — cannot contact support
Hello, I cannot access my Microsoft 365 business account or Teams because I’m stuck in an authentication loop: Teams asks for a verification code from Microsoft Authenticator. In Authenticator on my iPhone, my business account displays “Sign in to add…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,942 questions
asked
2026-09-14T03:14:15.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 62%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
François Hurtaud
0
Reputation points
asked
2026-09-14T03:14:15.5433333+00:00
François Hurtaud
0
Reputation points
2 answers
i want to cancel my subscription
i want to cancel my subscription, but i don't know what email account is correct, i have an outlook email and when i subscribed to excel Microsoft created a long Microsoft account email/account name. my excel account isnt on the payment history on the…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,142 questions
asked
2026-09-13T07:52:49.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENY%3C/text%3E%3C/svg%3E)
Nathan Yaxley
0
Reputation points
commented
2026-09-14T03:11:13.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,220
Reputation points
Independent Advisor
1 answer
“Add note" section covered by SwiftKey keyboard
When you are typing in the Add Note section, if the note goes past a certain number of characters it disappears under the SwiftKey keyboard on screen. You then cannot see what you're typing and cannot scroll down as the scroll distance is locked at the…
Microsoft 365 and Office | OneNote | For business | Android
Microsoft 365 and Office | OneNote | For business | Android
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
132 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
2 answers
Microsoft office home & Student 2019
I am a user of Microsoft office 2019 i have recently upgraded my laptop and installed my previously purchase office 2019. After installing office to my new MacBook laptop i can't edit my office documents. I know that microsoft has ended its update but…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,758 questions
asked
2026-09-14T02:50:50.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jason Celestino
0
Reputation points
answered
2026-09-14T02:57:06.87+00:00
John Korchok
235.9K
Reputation points
Volunteer Moderator
2 answers
Need assistance with paying invoice from outside the country
Hello. I have an Azure account created in Canada a few years back. I accidentally use its service from outside the country. Now there's a invoice in Canadian dollar and I can't make any payment using other credit cards from outside Canada. I can't send a…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,038 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
2 answers
Wrap Text choice in Excel leaves blank space at the bottom, making the report look flawed.
When I choose the Wrap Text option in Excel, it leaves blank lines at the bottom that appear on the spreadsheet. This makes the report look flawed. It only happens in one or two of seven worksheets. I have tried everything. What am I missing?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,874 questions
asked
2026-09-12T22:20:03.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 99%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kioren Moss
0
Reputation points
commented
2026-09-14T02:55:48.63+00:00
Kioren Moss
0
Reputation points
1 answer
A question re: paying separately for Outlook and now just bought a Microsoft 365 subscription that includes Outlook.com
Hi, I'm currently paying for a separate Outlook subscription at $21.31 per year and have recently started a Microsoft 365 subscription, which includes Outlook. Please advise on how I could get a prorated refund or credit for the unused portion of the…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,913 questions
asked
2026-09-13T22:20:47.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 99%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Galina Pilmenstein
0
Reputation points
edited the question
2026-09-14T02:51:38.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,495
Reputation points Microsoft External Staff
Moderator
1 answer
[One note]Can't connect to the server
[One note]All notebooks were unable to open since 5 days ago. I log-in and out multiple times, changing internet connection, but nothing happened
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,949 questions
asked
2026-09-14T02:27:49.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kathy
0
Reputation points
answered
2026-09-14T02:28:04.82+00:00
AI answer
1 answer
How to open and use Microsoft subscription with an OLD MacOS version (Big Sur 11.7.11).
My computer still runs great and has plenty of storage. I mostly use it for creating work documents using Microsoft Word. How can I make this work without having to buy a new computer?
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
340 questions
asked
2026-09-14T01:43:19.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
G_Elyse
0
Reputation points
answered
2026-09-14T02:21:01.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
45,820
Reputation points
Independent Advisor
4 answers
Paid for Microsoft Business Standard but don't have it. Not showing up in order history.
After a free trial period, MS Business Standard was supposed to kick in automatically. I paid $277.20 on August 26. But it's not showing up in my order history and I don't appear to actually have it. I have attached screen shots of relevant details. …
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,142 questions
asked
2026-09-14T00:58:06.14+00:00
Kylie Meznar
0
Reputation points
edited an answer
2026-09-14T02:14:17.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,000
Reputation points
Independent Advisor
4 answers
excel not open
Excel not open error That is Preventing It Forom Working Correctly
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,679 questions
asked
2026-09-14T01:39:24.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
Suraj yadav
0
Reputation points
answered
2026-09-14T02:13:19.0533333+00:00
Estrella721
45,820
Reputation points
Independent Advisor
1 answer
My MS Word has worked fine until a few days ago, but suddenly it has decided Microsoft 365 needs to be activated and stopped working. Any idea why this happened and how to fix it? Many thanks.
My MS Word is currently on Read-Only mode and contents cannot be copied and transferred to other applications.
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
711 questions
asked
2026-09-13T03:30:05.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 21%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Joyce Lee
0
Reputation points
commented
2026-09-14T02:12:45.1333333+00:00
Allan Solomon Mejia
8,170
Reputation points