472,117 questions with Microsoft 365 and Office-related tags

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4 answers

Inconsistent delete behaviour between Word, Powerpoint apps vs online (OneDrive / SharePoint)

On Mac, using the Option (⌥+⌫) to delete a word has incosistent behaviour: ApplicationLocal app / Web?Space leftresulting behaviorWordLocal mac appYesYou can keep typingWordWeb (OneDrive)YesYou can keep typingPowerPointLocal mac appNo❌typing creates an…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-05-07T12:53:35.4+00:00
Brown, Eran 20 Reputation points
answered 2026-05-08T15:30:09.1133333+00:00
Brown, Eran 20 Reputation points
2 answers

Google Pixel 9 Pro loading Office 365

Hi, Have been having trouble with Pixel 9 pro and Office 365, have tried several things. I tried deleting the profile and can't reload it now. It keeps saying " Check your account info and try again, or switch to modern auth below. To get help,…

Microsoft 365 and Office | Install, redeem, activate | For business | Android
asked 2026-05-08T14:37:41.17+00:00
randy smith 0 Reputation points
edited an answer 2026-05-08T15:29:19.81+00:00
Alexis-NG 15,775 Reputation points Microsoft External Staff Moderator
2 answers

How to get the ruler back in excel, it's greyed out

How to get the ruler back in excel, it's greyed out

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-08T14:54:22.65+00:00
Ian Boggon 0 Reputation points
answered 2026-05-08T15:27:46.2466667+00:00
Hendrix-C 15,340 Reputation points Microsoft External Staff Moderator
0 answers

How can I get the invoice for my Microsoft 365 Personal subscription?

“Could you please send me the invoice for my Microsoft 365 Personal subscription (Order No. b8b16658-1fba-43cc-a1a9-5bbb50c0270f) by email?”

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-08T15:24:00.45+00:00
Luis Ley Bosch 0 Reputation points
answered 2026-05-08T15:24:25.2133333+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

How to make announcements with the name of my company in Viva Engage?

Hi! Your kindly help with this situation. We want to make some announcements and polls with the name of the company. We've done some of these with the name of my coworker, who has a user in the domain, but all of these activities appears with the name of…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-05-08T14:16:32.4133333+00:00
Wilson Ernesto Olea Leon 0 Reputation points
accepted 2026-05-08T15:17:24.66+00:00
Wilson Ernesto Olea Leon 0 Reputation points
1 answer

MS 365 Personl

How do I update my MS account from Gmail to Outlook without losing my subscription? All MS 365 apps are registered in my Gmail profile. E.g., when switching accounts in Excel from Gmail to Outlook, I no longer have access to Excel.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-08T15:15:47.5533333+00:00
Stephen Foery 0 Reputation points
answered 2026-05-08T15:16:01.39+00:00
Q&A Assist
1 answer

Excel won't open

I just bought a MacBook Air running macOS 26.4.1. When I try to open Excel I get the message: The application "Microsoft Excel" can't be opened. My version of Excel is 16.108.3.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-05-08T15:07:21.46+00:00
Jim Stevenson 0 Reputation points
answered 2026-05-08T15:07:36.3466667+00:00
Q&A Assist
1 answer

Paying for two subscriptions which are not in my name

I bought a subscription for Microsoft 365 Family on Nov. 2024 (order number 3147276558) which I get billed every year for $145. There is another subscription that I did not buy (order 312770d9-8c7c-49d6-6c46-0ef4399fd446) that I am getting billed…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-08T14:55:33.9033333+00:00
Knowlton Players 0 Reputation points
answered 2026-05-08T15:05:26.44+00:00
Knowlton Players 0 Reputation points
2 answers

Tenant admin recovery — locked out of paid tenant I am the billing owner of an active Microsoft 365 Business Premium tenant.

ubject: Tenant admin recovery — locked out of paid tenant I am the billing owner of an active Microsoft 365 Business Premium tenant. The original admin username from my welcome email does not exist when I try to sign in or reset password. I need this…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-06T18:30:20.1133333+00:00
graham s 0 Reputation points
commented 2026-05-08T15:03:50.83+00:00
Lia V 6,440 Reputation points Microsoft External Staff Moderator
2 answers

I want to upgrade my Microsoft 365 Personal subscription to a Business Basic plan

I want to upgrade my Microsoft 365 Personal subscription to a Business Basic plan, but do not see it available in my Account Manager. I understand I need to buy the Business Plan 1st and then migrate everything over, but was hoping to do it from the old…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-06T16:39:38.3066667+00:00
JCB_StPete 0 Reputation points
commented 2026-05-08T15:02:27.7833333+00:00
Lia V 6,440 Reputation points Microsoft External Staff Moderator
2 answers

Stuck on “You don’t currently qualify for a sandbox subscription” after joining Dev Program

Hello, I created a new Microsoft account and successfully joined the Microsoft 365 Developer Program. Phone verification completed without issues. However, the dashboard has shown the message “You don’t currently qualify for a Microsoft 365 Developer…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-08T13:31:01.4566667+00:00
Paul Holley 0 Reputation points
commented 2026-05-08T15:00:15.5766667+00:00
Jayden-P 20,820 Reputation points Microsoft External Staff Moderator
3 answers

My child-account in Microsoft Family has been hacked

Hi, my child account connected to Microsoft Family has been hacked. I still can see his account in family members. I can see new email that was assigned to child account. I know I can't change back child email with parent account. I would need to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

215 questions
asked 2025-11-18T20:01:16.7533333+00:00
Lexa 0 Reputation points
commented 2026-05-08T14:59:03.7133333+00:00
Lexa 0 Reputation points
3 answers One of the answers was accepted by the question author.

Selecting an object in a JPG file in Word

How do I select an individual item in a JPG file in Word? "Select an Object" doesn't work.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-06T18:26:25.2166667+00:00
Roy Davis 20 Reputation points
accepted 2026-05-08T14:54:11.74+00:00
Roy Davis 20 Reputation points
3 answers

Kerning issue with Powerpoint PDF export

When exporting a Powerpoint presentation to PDF, we're having issues with the fonts kerning. The font is Roboto, TrueType. This only happens in the electronic version of the export; print version is fine. The problem is that we need the electronic…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-05-08T09:42:05.58+00:00
Renan de Araujo 5 Reputation points
commented 2026-05-08T14:54:06.08+00:00
Vergil-V 12,785 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Stop Copilot thumb nail from occupying spreadsheet space

How do you move/remove the copilot thumbnail for Excel spreadsheets? Everything else, like the Ribbons, Status Bar, and the Quick Action Toolbar is customizable. Why can't moving or removing Copilot also be customizable? How do I make it customizable and…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-07T19:33:47.4666667+00:00
CYork 0 Reputation points
accepted 2026-05-08T14:47:20.22+00:00
CYork 0 Reputation points
6 answers

Word Crashes after Mailmerge since Version 2603

Hello, our clients are experiencing issues with generating mailmerge documents .dot format in word. We have a custom template that does the basic word mailmerge, formats the document as per their company configuration, margins, font, font size, then…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-03-26T07:01:38.22+00:00
Michael Veloso 80 Reputation points
answered 2026-05-08T14:45:58.97+00:00
Hubbell Kelsay 0 Reputation points
3 answers

How to fix error code 0x800704cf

I am using windows 11on a PC and when I try to log into my Microsoft account I get the error code, even though I am already online. How do I sort this?

Microsoft 365 and Office | Other
asked 2025-11-19T16:36:17.4+00:00
Frankie Neale 0 Reputation points
commented 2026-05-08T14:45:42.88+00:00
Jayden yang 0 Reputation points
1 answer

How to calculate average percentage complete based on cells with dates equaling 100%

I am trying to figure out a formula to calculate percentage complete for a task based on dates equaling 100% completion. For example, if there are 10 rooms in a building, and 6 of them show completion dates (meaning they are 100% complete), how do I…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-08T14:42:31.71+00:00
SullyEF 0 Reputation points
answered 2026-05-08T14:43:19.2066667+00:00
Q&A Assist
2 answers

how can I copy an aspx page to sharepoint

I am trying to move from exostar aspx to sharepoint aspx. I would like to upload from one system to the others the aspx files. However, I would like to amend (change hyperlinks) them before uploading. regards Giuseppe

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-05-07T13:01:14.1933333+00:00
Zumpano, Giuseppe 0 Reputation points
commented 2026-05-08T14:42:28.8266667+00:00
Julie Huynh 1,190 Reputation points Independent Advisor
2 answers

Document not updated in Onedrive

My colleagues and I across the US and Rotterdam worked on a file. The file location was changed because the folder it was saved in changed. Now we are realizing all updates were not saved when using going to the current file location. Even though the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-07T08:34:03.6366667+00:00
JKM 0 Reputation points
commented 2026-05-08T14:42:02.7266667+00:00
Julie Huynh 1,190 Reputation points Independent Advisor