483,069 questions with Microsoft 365 and Office-related tags

Sort by: Updated
1 answer

Removing multifactor authentication (MFA) !

Dear Microsoft Support Team, I'm having trouble logging into my account at https://admin.microsoft.com during MFA authentication because the phone with the Microsoft Authenticator app installed is lost, and I need help removing multi-factor…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-20T04:32:08.7+00:00
Nhat Nguyen 0 Reputation points
commented 2026-07-20T07:07:01.01+00:00
Jade Ng 13,735 Reputation points Microsoft External Staff Moderator
1 answer

Bookings API: POST /appointments returns HTTP 500 UnknownError with empty message (application permissions)

Subject: Graph API — POST /solutions/bookingBusinesses/{id}/appointments returns HTTP 500 UnknownError with empty message Hi, We are building a custom booking flow against the Microsoft Bookings Graph API using application permissions (client…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-07-18T17:41:09.3066667+00:00
Kayahan Yilmaz 0 Reputation points
edited the question 2026-07-20T07:06:51.61+00:00
Teddie-D 19,360 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

reactivation of account

why cant i reactivate my account. t always says error.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-20T06:46:44.2366667+00:00
Theresa Espino 0 Reputation points
answered 2026-07-20T07:04:06.18+00:00
Theresa Espino 0 Reputation points
1 answer One of the answers was accepted by the question author.

Cant open a folder despite being given access

I was already given access to a particular folder however when i try and open it an issue always occur specifically saying that the file is not available. Apart from this despite being logged in, when i try and open the folder it seems like that im a…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-20T06:26:24.64+00:00
Clarence Panghulan 0 Reputation points
accepted 2026-07-20T07:02:17.7433333+00:00
Clarence Panghulan 0 Reputation points
1 answer

I need to delete the following subscription but I dont have the log on details as its an old purchase

I need to delete the following subscription but I dont have the log on details as its an old purchase Primary Tenant Id: 360851f1-3c36-4977-bb5e-95ab550e9815

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-20T06:25:52.16+00:00
Craig Watt 0 Reputation points
answered 2026-07-20T07:00:17.5866667+00:00
Hani-Ng 12,910 Reputation points Microsoft External Staff Moderator
0 answers

Account hacked and deleted

I'm contacting you through a different account because my main account was hacked and deleted. I cannot access my original account: ******@gmx.at The recovery email was changed to a Polish address (where you can only see the beginning and the end of the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-20T06:58:40.4466667+00:00
Philipp, Monika (IMD/AT) 0 Reputation points
1 answer

Option for text highlight on Powerpoint 2016 suddenly dissappear

Hi all, Working on Powerpoint (MS Office Home and business 2016), ver. 2026 (build 20131.20154) since a long time. Just now discovered that the button for "Highlighting a text", previously into Home/Font tab is not longer visible. Attempted to…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-07-17T10:07:23.9733333+00:00
Stargate Maritime - Training 0 Reputation points
edited the question 2026-07-20T06:58:26.28+00:00
Norah-L 7,995 Reputation points Microsoft External Staff Moderator
1 answer

Can't redeem Office 2024 code

Hello, I am trying to redeem an Office 2024 code that was gifted to me for a week now and i keep getting this message : Service Unavailable We are currently experiencing technical difficulties. Please try again later. Anyone know when the site is going…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-07-20T06:38:29.3233333+00:00
nikos 0 Reputation points
commented 2026-07-20T06:57:21.6533333+00:00
nikos 0 Reputation points
0 answers

Cant open a folder despite being given access for MAC OS

I have been granted access to a particular folder, but whenever I try to open it, a troubleshooting error occurs. The owner has already removed and re-granted my permissions, but I am still unable to access the folder.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-20T06:56:38.43+00:00
Clarence Panghulan 0 Reputation points
1 answer

Promt to Activate Microsoft 365 for Mac results in "Unknown Error message 0x0."

My Microsoft 365 subscription is current (renews in November 2026) and as far as I can tell all of the Microsoft 365 for Mac apps are the latest versions - 16.77.1. My computer is an iMac M4 with MacOS Tahoe 26.5.2 - the latest version. The link below…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-20T06:43:06.84+00:00
Geoff Beynon 0 Reputation points
answered 2026-07-20T06:46:50.4133333+00:00
Stefan Blom 345.7K Reputation points MVP Volunteer Moderator
1 answer

Cannot access Microsoft 365 Admin Center – "Selected user account does not exist in tenant 'Microsoft Services'"

Hi, I started a Microsoft 365 Business Premium trial using my custom domain email. My Microsoft Entra tenant exists, but I cannot access Microsoft 365 Admin Center. Authentication is being redirected to the Microsoft Services tenant instead of my own…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-19T21:31:52.5433333+00:00
Hana Gawlasova 0 Reputation points
commented 2026-07-20T06:41:19.64+00:00
Hana Gawlasova 0 Reputation points
1 answer

my word document keeps stoppinig.

word keeps running into an error and keeps stopping. kindly suggest

Microsoft 365 and Office | Other
asked 2026-07-20T06:03:48.1+00:00
Nivedita Priyadarshni 0 Reputation points
answered 2026-07-20T06:38:50.21+00:00
DaveM121 905.3K Reputation points Independent Advisor
0 answers

Account Locked for suspicious activity

My one drive account always got locked because of suspicious activity. All i want to do is give my collogues file for them to fill in, but my account got locked and could not use the file.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-20T06:36:46.53+00:00
Nor Izzuddin Norrahman 0 Reputation points
2 answers One of the answers was accepted by the question author.

Adding Claude AI Add-ins to Microsoft 365 Family

I have tried several ways to install the Claude AI Add-ins for Microsoft 365 Family. Given everything you've tried, I don't think this is a problem with your Mac, browser, or Microsoft account settings. From your screenshot: The AppSource form loads…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-13T15:29:12.9+00:00
Mark Garman 20 Reputation points
commented 2026-07-20T06:34:10.5+00:00
Kai-H 22,125 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Connect to Live Chat

Super frustrated. cant get any live support. No phone number to call. no live chat to connect to

Microsoft 365 and Office | Other
asked 2026-07-20T05:57:18.3733333+00:00
Paul Sands 0 Reputation points
answered 2026-07-20T06:30:43.4166667+00:00
DaveM121 905.3K Reputation points Independent Advisor
1 answer

To do on macOS: No spacing between task panel and task count

I think the image shows it all. This is an issue I have for more than a year now in macOS. Every time I delete the local files in ~/Library/Caches/, ~/Library/Containers/ and ~/Library/Group Containers/, the issue is resolved until I close the app and…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-07-15T12:00:21.09+00:00
gernophil 10 Reputation points
commented 2026-07-20T06:26:37.6466667+00:00
Kai-H 22,125 Reputation points Microsoft External Staff Moderator
1 answer

Windows 365 Fails to add a new payment method

Hi I'm in Australia, and my Office 365 account will not allow me to update my payment method to a NAB credit card. Car details are correct, it keeps sating card details wrong, please check. I can add another card from a different bank and this is OK. …

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-20T05:22:16.39+00:00
IT Support 0 Reputation points
answered 2026-07-20T06:24:29.8866667+00:00
Ben4724 3,835 Reputation points Independent Advisor
1 answer

How can this happen

I use the Onedrive browser version but needed to open the App version as it is the only way to download files. I noticed that the Myfiles list did not match the files on my normal version. It has now automatically updated my browser version with an old…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-20T04:21:16.5733333+00:00
SBM 0 Reputation points
answered 2026-07-20T06:23:44.97+00:00
Alina Le 3,595 Reputation points Independent Advisor
1 answer

MICROSOFT DEFENDER

DEAR SIRS, I am trying to clear 2 accounts out of my Microsoft Defender that are not useful anymore, I don't find the instructions in the app to do so, How do I proceed? The 2 accounts that I want to clear are Maximus and Access Computer Training. …

Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
asked 2026-07-20T04:18:57.0666667+00:00
gina bethancourt 0 Reputation points
answered 2026-07-20T06:19:22.4466667+00:00
Nathan R 90 Reputation points Independent Advisor
1 answer

Account Alias Log-In

Hi, I tried to add a protonmail email as an alias to my microsoft account, but when I tried to verify it by clicking the link, it said Account Not Verified. The protonmail account is not listed in Aliases, but if I try to add it now, it says the account…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-16T09:20:41.14+00:00
Kri Ram 0 Reputation points
commented 2026-07-20T06:17:23.3466667+00:00
Kai-H 22,125 Reputation points Microsoft External Staff Moderator