491,533 questions with Microsoft 365 and Office-related tags

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4 answers One of the answers was accepted by the question author.

How to Manage a Subscription

Hey can someone help me please. I’ve called customer service. I’ve went through the steps on the website to manage a subscription. I’ve tried to submit my situation on here and it keeps being deleted.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-02-10T22:31:13.3+00:00
Destine' Grier 50 Reputation points
edited a comment 2026-09-06T12:08:34.7433333+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
1 answer

Product Key expiration

when does a product key expires, for context I haven't subscribed to anything, what I did is just signing in.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-06T11:28:23.8433333+00:00
gwyneth sucapco 0 Reputation points
answered 2026-09-06T12:03:56.87+00:00
DaveM121 926.7K Reputation points Independent Advisor
2 answers

how do i transfer my office license to a new PC

I have replaced my old HP laptop with a new DELL one as the old HP was having issues. I have a my own copy of Office and i have uninstalled it from my HP laptop. I have now installed it on my new DELL laptop, but the license key says its already been…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-06T11:25:36.69+00:00
Robert Zarif 0 Reputation points
answered 2026-09-06T12:00:41.6233333+00:00
DaveM121 926.7K Reputation points Independent Advisor
0 answers

Data table column and Row Input Sheet

For data table the Row and column input cells should they be in the same sheet where by data table is ? Because when i link the Row and column input cells to a different sheet where the data sheet is not there it shows error or gives in correct results..…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-09-06T11:57:27.36+00:00
Soorya K 0 Reputation points
2 answers

Microsoft 365 personal account

I subscribed to Microsoft office 365 personal suit. I know it has AI features , the features worked on my laptop specially the Copilot embedded button in the office apps. The problem lies in the mobile as the PowerPoint only shows the copilot button but…

Microsoft 365 and Office | Other
asked 2026-09-05T20:37:02.7966667+00:00
bassinte bebarse 0 Reputation points
commented 2026-09-06T11:54:23.1533333+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
1 answer

Designer not available for editing photos

Yesterday afternoon I was editing photos - adding text, erasing people/objects. The cropping facility within Designer hasn't worked for me recently and the screen sometimes freezes when trying to add text. The screen froze yesterday when I was trying…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-06T11:53:07.68+00:00
Kathy 0 Reputation points
answered 2026-09-06T11:53:24.82+00:00

AI answer

2 answers

I payed for my subscription but the system says I have not.

Last month I paid my subscription for the upcoming fiscal year. I continue to get the notice/warning that I have not paid my bill. I suspect I had two accounts. I talked to someone at Microsoft who says I have paid but the system continues to tell me…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-02T20:13:17.26+00:00
Ellington Brown 0 Reputation points
commented 2026-09-06T11:51:11.4533333+00:00
Ellington Brown 0 Reputation points
2 answers

how to recover file in excell

the fille says lost or moved or deleted which i have not moved or deleted it

Microsoft 365 and Office | Excel | For home | Other
asked 2026-09-06T10:56:12.3866667+00:00
Norman Beadle 0 Reputation points
answered 2026-09-06T11:30:38.25+00:00
DaveM121 926.7K Reputation points Independent Advisor
2 answers

I am unable to remove devices from my Microsoft account device list.

I am unable to remove devices from my Microsoft account device list. There is a message about contacting my IT helpdesk, but there are no details on how to access that. There is no chatbox on the website, or alternative points of help contact.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-04T01:00:51.28+00:00
Gavin Shore 0 Reputation points
commented 2026-09-06T11:25:44.61+00:00
Elena-VH 1,325 Reputation points Independent Advisor
1 answer

I want to cancel my monthly $10.76 a month for word!

I subscribed for Google Microsoft Word last November 2025, $10.76 monthly I want to cancel it immediately. Stop taking payments from my bank account now!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T19:55:42.3766667+00:00
Danno 0 Reputation points
edited the question 2026-09-06T11:08:28.1266667+00:00
Suzanne S Barnhill 279K Reputation points MVP Volunteer Moderator
2 answers

How do I recall an email that I sent

I sent an email that I want to recall. What are the steps to do that?

Microsoft 365 and Office | Other
asked 2025-12-30T20:40:25.7166667+00:00
Cindy Dickson 0 Reputation points
commented 2026-09-06T10:41:22.06+00:00
Gunnar 0 Reputation points
27 answers One of the answers was accepted by the question author.

OneNote Android app sign-in failure with Error Tag 9hehw and Code 0 (Entra ID authentication token rejection), Recent Pages not displaying

OneNote for Android – Sign-In Failure (Error Tag 9hehw / Code 0), Missing Recent Pages, and Random Page Merging Issue Summary I am experiencing three serious and potentially related issues with the Microsoft OneNote Android app across multiple Samsung…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-29T16:20:15.04+00:00
Andre Fortier 140 Reputation points
commented 2026-09-06T10:26:36.2933333+00:00
Yorkshire Guy 0 Reputation points
1 answer

Uppsägning av avtal

Jag vill säga upp mitt avtal som gäller ******@brfrevet.se för att jag har skaffat nytt

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-06T10:13:28.5133333+00:00
Eje Eriksson 0 Reputation points
answered 2026-09-06T10:21:27.4+00:00
Eje Eriksson 0 Reputation points
2 answers

download latest version or windows and excel

I have Microsoft 365 and it expires October of 2026. I am running word and excell 2010, it is out of date. I need to refresh and load word and excel 2026.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-18T11:46:09.59+00:00
THOMAS WALENTA 5 Reputation points
commented 2026-09-06T10:09:58.52+00:00
vijay kumar 0 Reputation points
3 answers

Microsoft 365 download

After downloading Microsoft 365 on this computer, Microsoft 365 does not show up

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-03T23:13:02.9733333+00:00
Renee Buckner 0 Reputation points
answered 2026-09-06T10:03:46.1566667+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

I would like a refund on a 365 purchase

I would like a refund on a 365 purchase. I didn't order this or it was a mistake.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-06T04:10:11.2466667+00:00
David Nadorozny 0 Reputation points
answered 2026-09-06T09:57:52.07+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

Changing billing email address

I am unable to change my email address it's just impossible!!!!!!!!!!!!!!!!!!!!!!!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-04T00:10:13.2566667+00:00
John Johnston 0 Reputation points
answered 2026-09-06T09:54:25.81+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
1 answer

Microsoft 365 Education — Student Use Benefit entitlement

We are an accredited skills-development provider in South Africa with approximately over 3000 learners and approximately 200 staff. We are reviewing our Microsoft licensing and would appreciate confirmation of the following points. Where an accredited…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-04T13:11:26.3833333+00:00
Tanya 0 Reputation points
commented 2026-09-06T09:50:41.9766667+00:00
Michelle Nguyen 1,015 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Office Home & Business

1st October 2025 purchased Office Home & Business and installed on a new Laptop and gave to my son for his use. 1st September 2026 again purchased Office Home & Business along with a new Laptop to replace my ancient computer.…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T02:30:17.8266667+00:00
Bob Harris 20 Reputation points
answered 2026-09-06T09:49:37.75+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

Refund for Premium 365 subscription

Hello I recently upgraded to M365 Premium subscription. Previously I was using M365 Family. Yesterday I reverted back to Family/Subscription but I have been charged for my renewal of M365 Family twice. I also need refund for M365 Premium. I tried…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-06T06:07:12.22+00:00
joby thomas 0 Reputation points
commented 2026-09-06T09:43:16.0766667+00:00
joby thomas 0 Reputation points