438,330 questions with Microsoft 365 and Office-related tags

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4 answers

Microsoft Account only shows 7 years of purchases

We have a PC with Office 2016. We have wiped and reloaded Windows on this PC. No hardware has changed. We want to re-install the Office 2016 that we purchased OEM with this PC. But when we login to the Microsoft Account and view our Order History, it…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-10-22T20:06:35.11+00:00
Beaute ITAdmin 5 Reputation points
commented 2025-11-07T16:11:43.9233333+00:00
Stefan Blom 319.2K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Office 365 product key

Good day, I reset my computer and now when I open word they ask me for my product key, I'm still paying for it. My product was buy online, Thank you, Denis

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-07T16:07:25.8033333+00:00
Denis Croft 0 Reputation points
accepted 2025-11-07T16:10:18.87+00:00
Denis Croft 0 Reputation points
1 answer

How I get the search bar back?

A new search bar has appeared which creates a drop down menu and a stand alone search box. Trying to get back to the original search function.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-04-10T02:46:14.5933333+00:00
sab71 0 Reputation points
commented 2025-11-07T16:08:02.6733333+00:00
Richard Little 0 Reputation points
1 answer

Blnak page when exporting onenote for mac os

Hi everyone Started my first year at the university and I'm writing all of my classes in OneNote on my MacBook. When I am trying to export the summary as a PDF I get a blank page. Also tried to print as PDF.. same results. Appreciate your help…

Microsoft 365 and Office | OneNote | For education | MacOS
asked 2025-11-06T06:45:08.44+00:00
Ziv Abutbul 0 Reputation points
commented 2025-11-07T16:06:51.8166667+00:00
Ziv Abutbul 0 Reputation points
2 answers

Vorrei parlare con un operatore per spiegare la mia problematica

Ho bisogno di recuperare i file Word presenti sul mio accont

Microsoft 365 and Office | Word | For education | MacOS
asked 2025-11-07T16:01:04.5366667+00:00
Alessia ESPOSITO 0 Reputation points
answered 2025-11-07T16:04:41.6566667+00:00
Alessia ESPOSITO 0 Reputation points
2 answers One of the answers was accepted by the question author.

How can I chamge phone number that I don't have anymore?

Hello, I have an account (******@hotmail.com) but I don't remember the password and the phone number associated with it I don't have it anymore. I can't reset the password either so I wanted to know if there's a way to change phone number and get the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-11-07T13:30:48.45+00:00
germana 0 Reputation points
answered 2025-11-07T16:03:34.1466667+00:00
IGYQ 15,725 Reputation points Independent Advisor
2 answers

Sum a long series of cells that are highlighted with a particular color

I have highlighted (colored) a long series of cells in a single column in a large spreadsheet. I want to sum the total of all cells highlighted with a certain color. How do I do that in Excel?

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-11-07T14:23:41.62+00:00
Gary Wagner 0 Reputation points
answered 2025-11-07T16:02:22.62+00:00
Jay Tr 5,245 Reputation points Microsoft External Staff Moderator
9 answers

Mac Autoupdate Failure for Version 4.80 - Error Message on Update Attempt.

A recent update sent a new autoupdate to my Mac. Since then, the autoupdate fails with "Update error...". I downloaded the installer from the troubleshooting page and get the same result. Clearly nothing will ever update until it is resolved.…

Microsoft 365 and Office | Other
asked 2025-09-07T05:01:07.0566667+00:00
Mark Rustad 70 Reputation points
answered 2025-11-07T16:02:12.46+00:00
Sabehia Mohamed 0 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to save my powerpoint as MP4 on my Macbook Pro

__The file "YT_DAY 1_Ixxx_V.1.pptx" couldn’t be saved as “YT_DAY 1_Ixxx_V.1.mp4” in the folder “YOUTUBE xxxx DAY 1”. I have the latest MacOS and latest Powerpoint version. This is a new issue, as I have saved it the the past as MP4.__

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2025-11-07T11:49:10.5666667+00:00
Mahesh Ramachandra Iyer 20 Reputation points
commented 2025-11-07T15:56:35.73+00:00
Mahesh Ramachandra Iyer 20 Reputation points
0 answers

Intructions to Install Microsoft Standard 2021 on a new PC in my Office

My office purchased Microsoft Project Standard 2021 and I have a valid Product Key. How do I download Project onto a new PC and install it. I am not an IT manager so please can you give me simple step by step instructions. Thank you.

Microsoft 365 and Office | Project | For business | Windows
asked 2025-11-07T14:50:24.5966667+00:00
James Mainwaring-Taylor 0 Reputation points
commented 2025-11-07T15:56:33.8833333+00:00
John Project 49,690 Reputation points Volunteer Moderator
0 answers

Update an existing named item in Microsoft Excel

Hello. I currently develop an application that targets to write into Microsoft Excel files on Sharepoint drives. To perform this action, I use Microsoft Graph 5.91. The application uses .NET Framework 4.8 in C#. During the process, I have to create,…

Microsoft 365 and Office | Development | Other
asked 2025-11-07T15:56:20.2166667+00:00
Augustin Chevrier 0 Reputation points
2 answers

I keep getting outlook entries automatically added from Microsoft - is this legitimate?

I keep getting outlook calendar entries automatically added from Microsoft - is this legitimate? The company that looks after our website and domain names says our domain hasn't expired and this is a possibly a scam - This is what it looks like Images…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-11-07T11:22:19.7266667+00:00
Stacey C 0 Reputation points
edited the question 2025-11-07T15:54:08.1033333+00:00
Tamara-Hu 6,355 Reputation points Microsoft External Staff Moderator
3 answers

How do I sign in without Authenticator?

I'm not able to log into my Outlook app on my Iphone cause It keeps automatically sending me into authenticator and since I'm in authenticator I can't verify the code whilst being in the app.

Microsoft 365 and Office | OneDrive | For education | iOS
asked 2025-11-06T17:39:53.91+00:00
Andreana Ambros 0 Reputation points
commented 2025-11-07T15:53:08.82+00:00
Lia V 2,580 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft E5 developer subscription not automatically renewed

I have a Microsoft 365 E5 Developer subscription and according to Microsoft documentation I should automatically renew according to Microsoft's documentation. I've logged into the developer portal today which it now says 'This subscription expired on…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2025-11-07T15:53:03.8133333+00:00
Matthew Jensen 55 Reputation points
0 answers

Formatting Excel cells with Microsoft Graph

Hello. I currently develop an application that targets to write into Microsoft Excel files on Sharepoint drives. To perform this action, I use Microsoft Graph 5.91. The application uses .NET Framework 4.8 in C#. I’d like to perform some cells formatting…

Microsoft 365 and Office | Development | Other
asked 2025-11-07T15:49:17.14+00:00
Augustin Chevrier 0 Reputation points
2 answers

how can i get microsoft learnothan completion certificate on the course name " lean AI and gen AI basics" ?

I Have Completed my modules. there are 2 modules but I didn't get the completion certificate, I had received a mail regarding this course after exploring via mail I have received so much of modules. how many modules should I complete to get this…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2025-11-04T08:26:53.61+00:00
Pooja C 0 Reputation points
commented 2025-11-07T15:48:48.5933333+00:00
Tamara-Hu 6,355 Reputation points Microsoft External Staff Moderator
1 answer

delete Queries and Connections of a excel workbook

delete Queries and Connections of a excel workbook

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-11-04T13:30:57.3333333+00:00
Chan Wai Shing, Andy 0 Reputation points
commented 2025-11-07T15:48:11.7933333+00:00
Tamara-Hu 6,355 Reputation points Microsoft External Staff Moderator
1 answer

Locked out of email + authenticator

I have been locked out of my business email for over a week now, been told several times I will be called for no call to happen. This is costing me everyday I do not have access to it and quite frankly this is shocking customer Service. My…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-11-04T11:05:38.83+00:00
Will O'Neill 0 Reputation points
commented 2025-11-07T15:47:28.58+00:00
Tamara-Hu 6,355 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

who receives alert notification triggered by sensitivity label?

who receives alert notification triggered by sensitivity label

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-11-04T15:50:07.92+00:00
kazeem ajibola 20 Reputation points Microsoft External Staff
commented 2025-11-07T15:47:20.2+00:00
Ruby-N 4,235 Reputation points Microsoft External Staff Moderator
2 answers

Login to Admin Center

I can't log in to the Admin Center. It looks like my admin email address is not recognized anymore (I do get promotional emails from Microsoft). How can I open a ticket?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-11-06T11:06:56.9633333+00:00
Itzik Woda 0 Reputation points
commented 2025-11-07T15:46:36.69+00:00
Tamara-Hu 6,355 Reputation points Microsoft External Staff Moderator