478,061 questions with Microsoft 365 and Office-related tags

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3 answers

Problem with payment method

I had subscription, but with my last invoice it turns up that somehow payment method is missing. When I try to input new payment method (same card as before), it turns me like not good informations, which is impossible. Like that there is some bug in…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-10T09:25:19.6233333+00:00
Srdjan Andric 0 Reputation points
edited the question 2026-06-16T16:40:11.2+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
2 answers

something went wrong error and i cant generate any answer from co-pilot

something went wrong error and i cant generate any answer from co-pilot

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-15T04:02:38.5366667+00:00
Kaki Sriram 5 Reputation points
edited the question 2026-06-16T16:39:39.7233333+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
1 answer

Filling in "assuming" data on Excel

Hi, I am working on a worksheet in excel where we have generated a homework report for our students. The homework report only shows the subjects for ones that were either done poorly or were not submitted. What I want to generate with it is the…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-06-16T14:31:20.72+00:00
HShahzada 0 Reputation points
edited an answer 2026-06-16T16:37:58.31+00:00
Kai-L 14,395 Reputation points Microsoft External Staff Moderator
6 answers

Copilot Immediately Deletes Responses Before Throwing Up, "Something Went Wrong," Error

For context, I'm using a business license of Microsoft through my employer. Yesterday, I started getting the, "something went wrong error on all my conversations. I'll type something in, Copilot gets to the end of its response, then it suddenly…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-14T00:28:20.7266667+00:00
Jack Andrew Connell 45 Reputation points
edited the question 2026-06-16T16:35:45.5566667+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
1 answer

Error message on copilot

My copilot keeps telling something went wrong try again

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-15T07:30:25.7133333+00:00
MACKOLISKY Thaniah-EXT 0 Reputation points
edited the question 2026-06-16T16:34:33.8766667+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
1 answer

unable to connect SAP BW CDS report to Power BI

Hello , I am unable to connect SAP BW CDS report to Power BI as i am unable to see the same via BW connector connection.so i tried using odata connection as follows - Steps to Connect from Power BI -for BW CDS View In Power BI: Get Data → OData…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-16T10:34:12.03+00:00
Nitin Chandrawanshi 0 Reputation points
edited the question 2026-06-16T16:33:45.58+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

không thể tạo tài khoản

Tôi đang gặp vấn khi tạo tài khoản mới. Tôi không thể tạo tài khoản mới.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-08T02:03:25.91+00:00
6 Phúc Xuyên 20 Reputation points
accepted 2026-06-16T16:28:02.5133333+00:00
6 Phúc Xuyên 20 Reputation points
2 answers

I am suddenly unable to open Word.

I have been using Word frequently and it always opens up when I press the Word icon. I got error 53

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-06-16T14:30:50.0666667+00:00
Anne Worth 0 Reputation points
commented 2026-06-16T16:25:28.53+00:00
Bob Jones AKA CyberTaz MVP 436K Reputation points
1 answer

update my credit card information

How can I update my credit card information online?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-16T14:48:52.9833333+00:00
Vielca Gonzalez 0 Reputation points
answered 2026-06-16T16:18:34.2766667+00:00
Jay Tr 12,800 Reputation points Microsoft External Staff Moderator
1 answer

Can't upgrade to 365 Family from Basic & Personal

I have 365 Basic and 365 Personal both being billed via googleplay and want to upgrade to 365 Family only but paying through microsoft direct rather than googleplay as the last upgrade via googlepay seems to have resulted in my paying for both Basic and…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-06-16T15:24:47.28+00:00
Liz 0 Reputation points
answered 2026-06-16T16:10:33.1166667+00:00
Sumit D - IA 170.7K Reputation points Independent Advisor
2 answers

2 accounts

I have a Microsoft student account that just renewed. My wife also has a Microsoft account that she was going to add me to and we were going to cancel mine. It isn't the email we want to cancel but like the office 365 part

Microsoft 365 and Office | Other
asked 2026-06-16T15:34:04.68+00:00
mick white 0 Reputation points
answered 2026-06-16T16:10:09.5+00:00
paulr0511 45,520 Reputation points Independent Advisor
3 answers

How do I re-install PowerPoint?

I tried opening PowerPoint but I got the message the application was corrupted. So, I deleted the app. How do I re-install a fresh PowerPoint?

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-06-16T03:23:17.4666667+00:00
Jan Tent 0 Reputation points
answered 2026-06-16T16:03:11.6633333+00:00
John Korchok 232.8K Reputation points Volunteer Moderator
2 answers

How To Copy / Paste Multiple Data "Blocks" Using Paste Special / Transpose - Need Advice

Hello, Excel Community... I've got a situation that hopefully someone can direct me on. The scenario: Column A represents 2 lines (in this test) from a 3rd-party program - hence, two "data blocks" for lack of a better term. For each line /…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-12T16:31:45.6366667+00:00
Infoman 0 Reputation points
edited a comment 2026-06-16T16:01:19.0233333+00:00
Kai-L 14,395 Reputation points Microsoft External Staff Moderator
4 answers

Request refund

Hi. How do I request a refund for my subscription please

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-13T08:19:45.2133333+00:00
Tracy Colebrook 40 Reputation points
commented 2026-06-16T15:49:44.86+00:00
Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
1 answer

How to reach the customer support? Microsoft is the worst in customer support

No way to contact for agent live help. Phone numbers do not connect, no chat agent, and I am directed to AI or FAQ.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-09T00:05:38.27+00:00
Seyed Reza Yousefi 0 Reputation points
commented 2026-06-16T15:48:49.75+00:00
Connie Christiansen 0 Reputation points
2 answers

Is Clipchamp fixed yet?

I haven't been able to open it on the desktop app or on the web all day. I tried the fixes I found posted on here but nothing is working. All I get is a blank screen. There doesn't seem to be any outages officially reported but I read a response here…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-06-13T02:11:02.8733333+00:00
Gail Cambareri 0 Reputation points
commented 2026-06-16T15:45:10.9466667+00:00
Tammy 0 Reputation points
2 answers One of the answers was accepted by the question author.

one drive not appearing in explorer

it was working just a few minutes ago, then updated. now, nothing. how can i see my one drive in explorer?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-15T19:20:01.3433333+00:00
Jose Rodriguez 20 Reputation points
accepted 2026-06-16T15:45:06.89+00:00
Jose Rodriguez 20 Reputation points
1 answer

How to make Macro for all 20 sheet that excute in one step

Hello I have made one macro to insert column and execute one formula. see below I want to make this common for all 20 sheet in one workbook. Means this marco shall happen for all sheets in one run. The macro for one sheet is as below.. function…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-06-16T14:40:58.09+00:00
Chaturvedi, Santosh 40 Reputation points
edited an answer 2026-06-16T15:41:54.9+00:00
Hendrix-C 17,495 Reputation points Microsoft External Staff Moderator
2 answers

billing issue

being billed but get notice my subscription is cancelled

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-16T14:57:02.4666667+00:00
Brett Patton 0 Reputation points
answered 2026-06-16T15:33:09.05+00:00
Darhyl Amizola 44,035 Reputation points Independent Advisor
1 answer

Have two subscriptions. How do I cancel one?

I have two subscriptions. Need to cancel one and get refund.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-16T14:57:16.3033333+00:00
Norma Warner 0 Reputation points
answered 2026-06-16T15:31:45.1133333+00:00
DaveM121 891K Reputation points Independent Advisor