Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
142 questions
468,579 questions with Microsoft 365 and Office-related tags
1 answer
How to cancel Office Home & Student 2019 Subscription
Every month, I am being charged by Microsoft USD 9.61 for Office & Home Student 2019. Please help ho to cancel. I have been looking for menu "canceling subscription" but there is nothing about billing canceling on my Microsoft Account.
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-04-10T15:58:25.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 70%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Meylina Manik
0
Reputation points
edited the question 2026-04-10T16:35:17.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,350
Reputation points Microsoft External Staff
Moderator
2 answers
Find and search error
Just within the past three weeks, Excel has crashed any time I try to do and Find and Replace (Command F and then selecting replace). It doesn't matter how much data I am finding and replacing - just crashes. I looked at the link…
Microsoft 365 and Office | Excel | For education | MacOS
Microsoft 365 and Office | Excel | For education | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
448 questions
asked 2026-04-08T21:27:26.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 54%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Geist
0
Reputation points
commented 2026-04-10T16:13:40.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
14,000
Reputation points Microsoft External Staff
Moderator
4 answers
Please help with the Automatic numbered list problem
I have been facing a problem long time that I am unable to put on numbering in my word document. In the video when I try to type (a), after I finish typing it and try to click spacebar, the (a) disappears and after I try for the second time, it still…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,327 questions
asked 2026-04-03T19:27:27.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 91%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vincent88live
0
Reputation points
commented 2026-04-10T16:03:06.15+00:00
vincent88live
0
Reputation points
3 answers
Faktura w centrum administracyjnym
Dzień dobry. Z konta została ściągnięta opłata za kolejny rok pakietu Microsoft. Nie otrzymałam jednak faktury mimo ustawionego maila na który ma przyjść faktura w PDF. Jak loguję się do centrum administracyjnego i wybieram Rachunki i płatności cały…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,328 questions
asked 2026-04-09T08:10:14.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Karolina Gierszewska
0
Reputation points
commented 2026-04-10T16:00:17.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
13,935
Reputation points Microsoft External Staff
Moderator
3 answers
payment not reconised
payment of £138.24 declined and also authorised WHAT IS IT FOR PLEASE ADVISE PII removed I BEING CHARGED TWICE I THINK AS ACCOUNT SAYS £104.?? DO NOT KNOW WHAT IT FOR [Moderator note: personal info removed]
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,100 questions
asked 2026-04-10T13:48:36.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steve Martin
0
Reputation points
answered 2026-04-10T15:59:46.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
17,805
Reputation points Microsoft External Staff
Moderator
2 answers
I cant log in my email account
So, I have got a school email account. When I try to sign in, I enter my email and the password. Afterwards, Microsoft Authenticator opens itself and it shows me a two-digit number. But I cant put the number anywhere in and it doesnt show me another…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,155 questions
asked 2026-04-09T09:50:29.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 56.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Florian Gabriel
5
Reputation points
commented 2026-04-10T15:59:12.8266667+00:00
Liora D
13,935
Reputation points Microsoft External Staff
Moderator
2 answers
merging 2 accounts
I have 2 accounts / 2 emails, I want to merge the accounts to simplify the subscriptions and have all files visible and controlled by one account
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,255 questions
asked 2026-02-11T15:42:48.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 80%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tony Ludwig
0
Reputation points
commented 2026-04-10T15:57:34.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 28.000000000000004%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tammy Matzner
0
Reputation points
4 answers
Bought a new Business Plan sub for my new business venture but cannot access account
Hi, I am starting a new venture with someone else and tried to setup our Microsoft business account a few minutes ago. We misunderstood the start of the process and entered the desired but not yet created email address, which we now realise is the email…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
15,991 questions
asked 2026-04-09T10:40:10.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 9%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Astrid Obradovic
0
Reputation points
commented 2026-04-10T15:52:08.8166667+00:00
Astrid Obradovic
0
Reputation points
2 answers
Hidden Downloads folder in Onedrive
Hello, When I view my Onedrive online I see a folder called "Downloads_1". There is no folder named "Downloads" appearing in the list of folders. When I try to rename the former to the latter, I get a message that there is already a…
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
935 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 50%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
2 answers
Interactive dashboard for the data
want to create an interactive dashboard. this is an example of data and the line can go upto 100000 lines. We currently present with values, now looking to present in terms of graphical presentations with following Flux: a Month on Month : Say, if we…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,390 questions
asked 2026-04-08T18:49:59.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 25%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Abdul Razack
0
Reputation points
commented 2026-04-10T15:41:37.99+00:00
Hendrix-C
14,000
Reputation points Microsoft External Staff
Moderator
1 answer
3rd party apps cannot import data from Excel (MicroStation & Autodesk ACAD)
At my job we often structure & update data in Excel and then import it to construction drawings via MicroStation or ACAD. After a recent series of Security updates for Microsoft Office 2016, this feature now throws an error. In troubleshooting: we…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,200 questions
asked 2026-04-10T15:37:47.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Carson Fair
0
Reputation points
edited the question 2026-04-10T15:40:23.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
10
Reputation points Microsoft External Staff
Moderator
2 answers
Teaching Minecraft Academy
My 7 year old son loves match and video games. I've started to take the Minecraft Academy classes. And tried some myself. My question is should I let him go off my MS Learn account?? Or is there someway to create a account that he can use. Sort of like…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,836 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
1 answer
Reinstall Office 2021 on the same machine with the same license key fails
When reinstalling Office 2021 on the same machine and using the same license key, the install fails saying "This product has already been used". How can this be fixed so I can reinstall on the same hardware and use the same license key.
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
918 questions
asked 2026-04-10T14:56:32.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 62%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yuhaw Lim
0
Reputation points
answered 2026-04-10T15:37:02.6933333+00:00
Gunasekar N
64,050
Reputation points
Independent Advisor
1 answer
Sharepoint not showing recent documents
We use sharepoint in our office of about 8 people. It is not showing the most recent documents (2024-2026) on my sharepoint. I don't know about others. It's worked a couple of times but not now.
Microsoft 365 and Office | SharePoint | Other | Windows
Microsoft 365 and Office | SharePoint | Other | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
671 questions
asked 2026-04-08T15:17:40.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 1%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lavon Weemes
0
Reputation points
commented 2026-04-10T15:35:59.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
8,135
Reputation points Microsoft External Staff
Moderator
2 answers
I have lost access to my business account (admin page, etc.) CANNOT CONTACT SUPPORT BECAUSE OF IT
I recently lost the ability to login to [Moderator note: personal info removed] I have several accounts, like many people I have no idea how this happened. Because of this I can't submit a ticket without getting redirected to the admin page which I can't…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
15,991 questions
asked 2026-04-09T21:59:27.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Russ Mantifel
0
Reputation points
answered 2026-04-10T15:33:02.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
5,930
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
I have a 64 bit system and I have a 32 bit .MDE database that I want to read. It won't open.
Screenshot 2026-04-08 144819.pngI've been looking online, and everywhere says 64-bit should be able to run a 32-bit file. This clearly won't let me do it. It's a genealogy thing from a trusted research site, pretty sure it's not hinky. I tried the fix…
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,875 questions
asked 2026-04-08T19:52:41.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 17%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Blacknatty
20
Reputation points
commented 2026-04-10T15:32:16.1166667+00:00
Blacknatty
20
Reputation points
3 answers
One of the answers was accepted by the question author.
How do I convert an MS mpp Project file to Planner?
How do I convert an MS mpp Project file to Planner? Previously, you could do that in MS Project for the Web, but that is now turned off. I just need this converter, not the Project for the Web itself... Thanks!
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,057 questions
asked 2025-08-20T18:55:23.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mark Miller
65
Reputation points
edited a comment 2026-04-10T15:26:55.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
NEAL KLEIN
0
Reputation points
1 answer
Payment being blocked, expat situation
Dear Microsoft Support, I am contacting you again regarding my issue, as my previous attempt to provide additional information was not successful and my comment was removed. To summarize my situation: I am a German national working abroad, and due to my…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
180 questions
asked 2026-04-10T14:25:08.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Monika Hillebrand
0
Reputation points
edited the question 2026-04-10T15:24:00.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
14,225
Reputation points Microsoft External Staff
Moderator
2 answers
Need help transferring family manager in Microsoft 365
My Microsoft 365 subscription is attached to my outlook.com email address, however the family manager is another email address that I no longer use. I would like to make my outlook.com account the manager of my family, but it won't let me do that (which…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,255 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
4 answers
Microsoft Authenticator is not syncing and shows that the account cannot be found
I am facing multiple critical issues with the following Microsoft 365 account: [Moderator note: personal info removed]@basmatiheritage.onmicrosoft.com The main problems are: Login Issue: We are unable to sign in to the account. Authenticator Issue:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
15,991 questions
asked 2026-04-07T08:27:10.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Imran Sheikh
0
Reputation points
commented 2026-04-10T15:18:26.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
11,830
Reputation points Microsoft External Staff
Moderator