496,863 questions with Microsoft 365 and Office-related tags

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3 answers

Where has Onecloud subdirectory dissapeared to?

I have, or had until a few hours ago, a onecloud subdirectory with several thousand photos stored in it. It now doesn't appear in the directory listing. What has happened to it, and how can I regain access?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-07T14:27:12.7933333+00:00
David Loane 0 Reputation points
commented 2026-10-11T08:16:52.23+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
3 answers

My spreadsheet formula stopped working on subsequent rows

I am using a formula to track loan repayment and it stopped working by row 41. How do I get it to continue on down the spreadsheet?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-06T14:06:18.8733333+00:00
Janine Peterson 0 Reputation points
commented 2026-10-11T08:16:34.6866667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
6 answers

How to fix can't find onedrive SPO folder

OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-28T06:25:58.55+00:00
Grimble 0 Reputation points
recommended 2026-10-11T08:15:27.0733333+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
2 answers

Word for iPad hangs and is terminated by the system watchdog (0x8BADF00D) on iPadOS 26.7

Hello, I'm experiencing a recurring issue with Word for iPad on my iPad Pro (iPad17,1) running iPadOS 26.7 (build 23H24). The app version is 2.113.26091116 (2.113.5). Problem: Word periodically stops responding and then gets force-closed by the system.…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-21T10:21:59.2466667+00:00
Marina Kramskaia 0 Reputation points
commented 2026-10-11T08:13:49.0266667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
2 answers

False alert: There are too many files in this directory

I just moved a lot of files (400GB) out of Onedrive and now The folder I moved out is bizarrely causing an PC alert error saying I have too many files in that directory (which no longer exists in onedrive. It used to have a lot of Lightroom photos in it…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-09T15:13:35.3866667+00:00
AJedynak 0 Reputation points
answered 2026-10-11T08:04:37.6566667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
3 answers

HOW TO FIX THE ERROR ATTACHED?

IM FACING AN ISSUE WITH MY EXCEL FILES I CAN NOT SAVE AS THE FILES AND THE FILE CLOSE ONCE I MAKE REPAIR > ATTACHED SCRENSHOT . THANK YOU

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-11T07:54:11.2433333+00:00
jamal kamar 0 Reputation points
commented 2026-10-11T07:55:18.2233333+00:00
jamal kamar 0 Reputation points
1 answer

Can't add family

I added my kid as a family member. Got him logged in, but it added screen time and locked him out of chrome. I went to my account to change screen time settings but he was still 'pending' so I could not access his profile. Waited for hours but it never…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

106 questions
asked 2026-10-11T03:21:18.8966667+00:00
Darren Ko 0 Reputation points
answered 2026-10-11T07:54:39.95+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)

I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…

Microsoft 365 and Office | Other
asked 2026-10-06T14:23:56.75+00:00
Al Elms 0 Reputation points
commented 2026-10-11T07:49:19.5266667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator not working on my new phone

Hi Team,  I am the sole Global Administrator for this Microsoft 365 business tenant and I am locked out because the Authenticator doesn't work on my new phone. I need the Tenant recovery team to reset FMA for the admin account.  When I try to login to my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T03:21:20.5366667+00:00
Christina Wang 0 Reputation points
edited an answer 2026-10-11T07:45:51.84+00:00
Alina Le 5,585 Reputation points Independent Advisor
1 answer

"Object has been deleted" error on earlier worked Word add-in

I've been maintaining a project (VSTO Word add-in) and it has been working fine for years. Now for some users, it is giving "System.Runtime.InteropServices.COMException HRESULT 0x800A16C1 Object has been deleted" error in certain scenarios. No…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-29T09:16:01.0166667+00:00
ApsSanj 6 Reputation points
commented 2026-10-11T07:36:39.1933333+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

No E-fapiao document for my Order number [Removed PII]

Hi, I completed E-Fapiao requested on 8/16/2026 but did not receive it nor able to download it.Pls kindly help on this issue. Thank you. Wang

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,080 questions
asked 2026-10-11T03:00:39.2333333+00:00
Sunny Wang 20 Reputation points
accepted 2026-10-11T07:35:05.18+00:00
Sunny Wang 20 Reputation points
1 answer

Limited Out Going Emails for a Paid Microsoft Outlook Account

Hello Outlook Team,   I received a notification yesterday from a Microsoft non-monitored email generated to notify me that my outgoing emails have been blocked. As an effort to minimize spam. However, I am not spamming! Please advise of what the exact…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-07T14:33:30.7933333+00:00
Elwood Blackwell 0 Reputation points
commented 2026-10-11T07:22:16.2733333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
2 answers

My PC is showing **“Product Activation Required.”** I’m unable to activate my Microsoft license even after signing in with my Microsoft account. Please help me fix this issue.

Hello, I am having an issue with Microsoft license activation on my PC. It is showing “Product Activation Required” and I am unable to activate/use Microsoft Office properly. I have signed in with my Microsoft account, but the license is still not being…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-07T16:58:19.41+00:00
Hafsa yafai 0 Reputation points
commented 2026-10-11T07:21:35.1633333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
2 answers

spelling and grammar check in greek version of Office 365

how to fix spelling and grammar check in Office 365 (greek version), which is absent

Microsoft 365 and Office | Word | Other | Other
asked 2026-10-08T10:50:33.67+00:00
Ioannis Apostolakis 0 Reputation points
answered 2026-10-11T07:19:31.6566667+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
1 answer

Lost workspace

Hi everyone, I am a Microsoft Loop user (personal account). I had Loop opened as a desktop app with a specific page open. I then closed the page using the upper left cross button (see screenshot). Loop closed the page, however, it also deleted or hid the…

Microsoft 365 and Office | Loop | For home
Microsoft 365 and Office | Loop | For home

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

52 questions
asked 2026-10-08T09:16:52.3033333+00:00
Junis El Hassan 0 Reputation points
answered 2026-10-11T07:16:17.07+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
1 answer

unable to install a family share of O365

@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T06:37:48.01+00:00
PCWA Secretary 0 Reputation points
commented 2026-10-11T07:14:43.62+00:00
PCWA Secretary 0 Reputation points
1 answer

How to share Microsoft 365 resources (in our case meeting rooms) with external domain?

Hello. We have 2 meeting rooms in the Microsoft 365 admin center -> resources -> rooms&equipments. We want to share them with other company's users, whith whom we do not have any trust relationships, so they can see which rooms are available…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:09:54.05+00:00
Aydin Yusifov 0 Reputation points
commented 2026-10-11T06:59:05.05+00:00
Helen Luu 3,385 Reputation points Independent Advisor
1 answer

URGENT: Billing Dispute & Invoice Write-off Request – Compromised Tenant Tenant ID / Invoice Case [Moderator note: Personally Identifiable Information removed]

Dear Microsoft Billing Support Team, I am writing to provide the exact, concrete details of the hacker's activity regarding the fraudulent ₹20 Lakh charges on my account. I am currently completely handicapped and locked out of my access. Because I cannot…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T05:33:05.4166667+00:00
Kiyan Y 0 Reputation points
edited the question 2026-10-11T06:27:45.99+00:00
Daniel-Vo 6,710 Reputation points Microsoft External Staff Moderator
2 answers

stop references to onedrive for Ecel and Word documents

Don't want to use onedrive. So Microsoft stop sending "Back up this document" messages for my Excel and Word documents.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-11T05:12:30.9+00:00
RM Gajjala 0 Reputation points
answered 2026-10-11T06:26:43.18+00:00
TaoLi 115.4K Reputation points Independent Advisor
1 answer

Request for COR

Hi Microsoft Team, We are a Malaysian company subscribing to Microsoft services and are billed by Microsoft Regional Sales Pte. Ltd. For Malaysia withholding tax compliance and submission to the Inland Revenue Board of Malaysia (LHDN), we would like to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-07T13:38:57.0566667+00:00
Tang Siew Wai 0 Reputation points
commented 2026-10-11T06:03:13.31+00:00
Daniel-Vo 6,710 Reputation points Microsoft External Staff Moderator