Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,442 questions
481,853 questions with Microsoft 365 and Office-related tags
0 answers
how to connect a domain i own to outlook
I would like to connect a domain i own (hosted by namecheap) to outlook but I can't access the admin center to get the needed information. can I do this for a personal account or do i have to upgrade to business and make myself an admin?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-13T17:30:18.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 65%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Susan Hart
0
Reputation points
edited the question 2026-07-13T18:13:50.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
exchange key
I have a licence, I am ask to exchange it setup.office.com, but when I want to download the application on 64bit, it says "service unavailable, we have currently some technical problem" that is now 2 days and then I found that it is not the…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,599 questions
asked 2026-07-13T16:53:24.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 55.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Renaud Carême
0
Reputation points
answered 2026-07-13T18:12:04.25+00:00
Stefan Blom
345.1K
Reputation points MVP
Volunteer Moderator
0 answers
excel not showing Automate Work option
I am unable to see the "automate work" option in my web excel
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,501 questions
asked 2026-07-13T18:11:39.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 82%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hingle, Angela
0
Reputation points
asked 2026-07-13T18:11:39.4033333+00:00
Hingle, Angela
0
Reputation points
2 answers
I forgot the password to unprotect a sheet in Excel
I forgot the password I used to protect a sheet in Excel and I don't see an option to reset the password. How can I reset the password or unprotect the sheet without the password?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,589 questions
asked 2026-07-10T19:53:15.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 52%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jeanne Kilian
0
Reputation points
edited an answer 2026-07-13T18:11:24.69+00:00
Alison A
5,210
Reputation points
Admin
5 answers
SharePoint library does not show files when grouping is enabled and Collapsed
We've several libraries where grouping is enabled and by default they are collapsed. No files are displayed in these libraries. When we change the view setting for Grouping to Expanded from Collapsed then all files are visible. The number of files in…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,022 questions
asked 2026-07-09T12:56:37.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 44%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mayur Rana
15
Reputation points
answered 2026-07-13T18:11:01.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jamuna
0
Reputation points
2 answers
How to reset Office 2021 activation count
Hello, Is there a way I can reset my Office 2021 activation count? I installed Office on a virtual machine, and then I lost the virtual machine. When I installed Office on a new VM, it says "This product is already installed on another device".…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,937 questions
asked 2026-07-12T23:07:03.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 20%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jsaeg12
20
Reputation points
answered 2026-07-13T18:09:25.62+00:00
Stefan Blom
345.1K
Reputation points MVP
Volunteer Moderator
0 answers
how to add a phone number to my account
I am having trouble adding my phone number to my microsoft account. Even though, my contact preferrence is via email, technical support is asking for the phone number associated with my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,320 questions
asked 2026-07-13T18:08:48.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 65%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gail Santucci
0
Reputation points
asked 2026-07-13T18:08:48.3933333+00:00
Gail Santucci
0
Reputation points
1 answer
I have Microsoft word free account unable to edit my documents
suddenly unable to edit documents, keeps saying I need to get Microsoft Word 356. I have cleared the cache, MacBook Pro.
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
672 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 71%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
2 answers
MS Forms "Save My Response To Edit" feature question
Hello, Are there any issues when out of network people who fill out a form try to use the "Save My Response to Edit" feature? What kind of guidelines should they follow when completing the form? For example, should they ensure that they are…
Microsoft 365 and Office | Microsoft Forms | For business
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,659 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 14.000000000000002%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
1 answer
Unable to update billing address on Skype. Hence unable to use my credits.
I have $12.34 Skype credits left. I am prompted to 'update my billing information'. I have attempted to do so and get an error message 'it's not you it's us..try again later'. I have waited until later..same problem. How do I fix this
Microsoft 365 and Office | Skype for Business | Windows
Microsoft 365 and Office | Skype for Business | Windows
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
682 questions
asked 2026-07-09T21:38:46.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Stefania Stefania
0
Reputation points
commented 2026-07-13T18:02:42.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
18,790
Reputation points Microsoft External Staff
Moderator
1 answer
What happens to my files on OneDrive if I cancel
If I cancel OneDrive, will I lose access to both my local files and cloud files?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,722 questions
asked 2026-07-13T17:18:05.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jerome Pederson
0
Reputation points
answered 2026-07-13T17:59:09.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
78,465
Reputation points
Independent Advisor
0 answers
my excel file was suddenly updated to a version from 4 months ago
my excel file was suddenly updated to a version from 4 months ago. I need my current version back - help
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,567 questions
asked 2026-07-13T17:57:31.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paris Beauty
0
Reputation points
asked 2026-07-13T17:57:31.5766667+00:00
Paris Beauty
0
Reputation points
1 answer
One Drive cancellation
If I cancel OneDrive, will I lose access to both my local files and cloud files?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,722 questions
asked 2026-07-13T17:21:49.9633333+00:00
Jerome Pederson
0
Reputation points
answered 2026-07-13T17:55:07.07+00:00
EmilyS726
247.2K
Reputation points
Independent Advisor
0 answers
Unable to select text via click-drag in Word and Outlook
After the July 7 Office update, Word and Outlook started being unable to handle click-drag to select text. When I open a Word doc, it will be fine for 2-3 minutes, then the problem starts. Quitting then restarting, the same thing will happen --…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,133 questions
asked 2026-07-13T17:53:44.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fernando Salazar
0
Reputation points
asked 2026-07-13T17:53:44.56+00:00
Fernando Salazar
0
Reputation points
1 answer
Excel undo not working
Hi, The excel undo button is not working with Macros. This issue only occurs on one specific document downloaded from OneDrive. It is shared with other users and they experience the same issue. This does not occur with other excel files. Is there a way…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,746 questions
asked 2026-07-09T17:44:27.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kareem Culbertson
115
Reputation points
commented 2026-07-13T17:48:27.2966667+00:00
Hendrix-C
18,790
Reputation points Microsoft External Staff
Moderator
1 answer
Audio files in a slide not playing
I have two audio files on one PowerPoint slide. After playing the first, I cannot get audio when clicking on the second file.
Microsoft 365 and Office | PowerPoint | For business | Windows
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
2,779 questions
asked 2026-07-09T16:05:34.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Eric Landry
0
Reputation points
commented 2026-07-13T17:47:57.2833333+00:00
Hendrix-C
18,790
Reputation points Microsoft External Staff
Moderator
0 answers
Activate Office 2024
I get the error: F009 ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired. Last 5 characters of installed product key: CYX6D When I run the "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,599 questions
asked 2026-07-13T17:47:31.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
BRADFORD PEARCE
0
Reputation points
asked 2026-07-13T17:47:31.9433333+00:00
BRADFORD PEARCE
0
Reputation points
1 answer
HOME 2024 EXCEL QUESTION - CAN'T PRINT OR SAVE MY WORK?
PURCHASED A NEW IMAC 2024. PREVIOUS WORK ON A DELL TOWER COMPUTER 2014. UPLOADED FROM AN EXISTING USB THUMB DRIVE MY EXISTING EXCEL WORK SHEETS VIA A USB HUB. ALL GOOD AS I BEGAN UPDATING MY WORK SHEETS. UPON COMPLETION, I SAVED WITHIN EXCEL. TRIED TO…
Microsoft 365 and Office | Excel | Other | MacOS
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
542 questions
asked 2026-07-13T16:15:29.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 39%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
tmd3
0
Reputation points
edited the question 2026-07-13T17:44:57.6233333+00:00
Gérard Oomens
126K
Reputation points
Volunteer Moderator
0 answers
Microsoft Office 365 subscription not working despite having a valid subscription that permits desktop apps and redownloading apps
I have a Microsoft Office 365 personal subscription and have had it since at least December 2025 when I got a new laptop. I verified online that it's still active. Sporadically, my Microsoft desktop applications won't work, requesting I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,323 questions
asked 2026-07-13T17:44:50.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brooke Sartin
0
Reputation points
asked 2026-07-13T17:44:50.4433333+00:00
Brooke Sartin
0
Reputation points
0 answers
how to enable macros
how to enable macros after trying all i can and IT cant either
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,746 questions
asked 2026-07-13T17:41:57.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 69%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Derrek Nelson
0
Reputation points
asked 2026-07-13T17:41:57.4633333+00:00
Derrek Nelson
0
Reputation points