462,607 questions with Microsoft 365 and Office-related tags

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7 answers

How do I remove the following sentence from my Microsoft Survey "when you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself"?

When I send out a Microsoft Survey, the recipients always have the following sentence in their survey: "When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself." How…

Microsoft 365 and Office | Project | For business | Windows
asked 2025-07-03T13:32:42.7366667+00:00
Carrington, Patrick J (PERS) 15 Reputation points
commented 2026-03-08T19:44:56.0033333+00:00
Chris Morley 0 Reputation points
1 answer

godaddy email

What happens to my godaddy email if I use that same email address for a microsoft subscription.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-08T18:56:59.1733333+00:00
Mike+Kristin Gaffney 0 Reputation points
edited an answer 2026-03-08T19:44:13.3866667+00:00
Marcin Policht 81,790 Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Microsoft authenticator sending me into a spiral

Hi, I'm not able to access my Microsoft365 apps (email/Teams primarily) at all due to changing phone and not having transferred my Authenticator credentials across. Now when I try to log in, it sends me into a spiral where I try and add account to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-11T07:35:03.8833333+00:00
Andrew Greaves 20 Reputation points
commented 2026-03-08T19:42:45.85+00:00
RGR 0 Reputation points
1 answer

Retake Exam

Hi, today i got an exam and failed.i would like to take that exam again.Is that possible and how?

Microsoft 365 and Office | Other
asked 2026-03-08T19:41:14.9366667+00:00
Ismail Ozdemir 0 Reputation points
answered 2026-03-08T19:41:26.37+00:00
Q&A Assist
2 answers

I can't activate my office 365 subscription

I purchased a new Dell computer with a year of office 365. When I try to activate via the Microsoft store, nothing happens.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-08T19:18:35.5866667+00:00
Frank Lentine 0 Reputation points
answered 2026-03-08T19:40:33.4+00:00
Stefan Blom 335K Reputation points MVP Volunteer Moderator
2 answers

Excel unable to edit

Has anyone else had issues with Excel locking so that you can not edit. When I Open the file it is fine, works and then suddenly not able to select cells, edit or anything. I have closed, reopened the file and it is fine for a few minutes and then…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-03-05T02:26:27.6666667+00:00
Paralegal VLAC 0 Reputation points
commented 2026-03-08T19:31:14.85+00:00
Paralegal VLAC 0 Reputation points
3 answers

Microsoft Word (365) remains extremely slow

Microsoft Word (365) has become extremely slow. When I open even a newly created word document, speed is initially perfect. But then if I key in a few items, the latency starts within 1 minute. As an illustrative example, if I hit the "return…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-08T15:24:01.66+00:00
Frank Searz 0 Reputation points
commented 2026-03-08T19:20:49.6166667+00:00
Charles Kenyon 164.1K Reputation points Volunteer Moderator
3 answers

O365 - Apps not opening on desktop

Hello, I have O365 and when I open Excel or Word, I want it to open from the desktop apps. They are only opening online. Is there a default to set them to open via desktop? Thanks, Chris

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-07T21:11:16.0633333+00:00
Chris 0 Reputation points
commented 2026-03-08T19:15:00.91+00:00
Stefan Blom 335K Reputation points MVP Volunteer Moderator
2 answers

I have two emails and two accounts. How can I merge them?

I have a gmail account and I tried to add a protonmail email account but I ended up creating a NEW account instead of merging, adding the protonmail email account. How do I rectify this?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-08T18:32:30.6966667+00:00
todd phoenix 0 Reputation points
answered 2026-03-08T19:14:18.2166667+00:00
John Jefferson Doyon 60,860 Reputation points Independent Advisor
3 answers

Word Gone after system update

After system update, Microsoft Word is gone. Files default to Pages.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-08T16:07:24.19+00:00
Leni Jahn 0 Reputation points
answered 2026-03-08T19:03:59.0533333+00:00
John Korchok 230.1K Reputation points Volunteer Moderator
6 answers

Why are all my old pictures gone from my OneDrive folders?

I was trying to open some old pictures that I had stored there, but they all say "This folder is empty". Please tell me you have not lost all my old pictures...I can see the file list with modified date, and file size, BUT THE PICTURES ARE…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-08-15T00:42:01.0233333+00:00
Jose Balboa 5 Reputation points
commented 2026-03-08T19:02:49.3333333+00:00
Stefan Blom 335K Reputation points MVP Volunteer Moderator
1 answer

cannot activate office 2021 by telephone

i bought a licence key for office 2021 activated by telephone, i have installed office 2021, i have called the number 40212047015, but the bot keeps sending me to this link. so i cannot insert the installation id in order to get my confirmation id. how…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-08T18:03:07.48+00:00
Dan Andrei 0 Reputation points
answered 2026-03-08T18:46:41.3333333+00:00
nobuko c 120.7K Reputation points Independent Advisor
1 answer

MicroDynamics 365

How do you export an excel file of Opportunities from MicroDynamics 365?

Microsoft 365 and Office | Other
asked 2026-03-08T18:40:35.5866667+00:00
Derouin, Scott (BWCONV-United States) 0 Reputation points
answered 2026-03-08T18:40:45.81+00:00
Q&A Assist
1 answer

Global Account

Hi recently bought 365 business basic. (MS would not import the domain so imported via go Daddy) [Moderator note: Personal information removed] I am the administrator but currently logged in as the tennant. i set up under the new domain . The global…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-08T16:41:56.34+00:00
Generic Kingsdown 0 Reputation points
edited an answer 2026-03-08T18:40:22.3733333+00:00
Jay Tr 9,550 Reputation points Microsoft External Staff Moderator
1 answer

how to close an account

I have two accounts and I only need one. how do I close the account?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-08T18:35:49.0433333+00:00
Todd PHOENIX 0 Reputation points
answered 2026-03-08T18:36:01.6366667+00:00
Q&A Assist
1 answer

issue with microsoft 365

i can;'t turn on bcc. i go to files/options/ customize ribbon and sometimes bcc is there and sometimes not. when it is i select it and it wont work. Help,

Microsoft 365 and Office | Other
asked 2026-03-08T18:28:45.77+00:00
Leonard Zike 0 Reputation points
answered 2026-03-08T18:28:56.0433333+00:00
Q&A Assist
2 answers

How can a UK customer take legal action against Microsoft or get CDOC to unlock account?

I have been a paid subscriber of onedrive for about ten years, we've been automatically uploading family photos and videos of our 4 children to our onedrive, everything is on there and we didn't have these files backed up as we thought we could trust…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2023-11-21T20:04:48.8+00:00
Toni 5 Reputation points
commented 2026-03-08T18:27:30.2433333+00:00
Dana 0 Reputation points
2 answers

How to fix permission issues of members on sharepoint site

Our company sharepoint site has rosters for staff under the Documents library who were all given view-only access. Now a powerapps Swap app also uses the same sharepoint site to store data under lists and when the DL group of staff is added so it is…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-03-06T09:10:38.9966667+00:00
Narmeen Arshad 20 Reputation points
commented 2026-03-08T18:24:22.2933333+00:00
Narmeen Arshad 20 Reputation points
1 answer

reinstall MS Office 365 on different laptop.

The laptop with original install crashed and burned. Will not boot up. How do I re-instqll on a different laptop.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-08T18:21:37.97+00:00
michael delecce 0 Reputation points
answered 2026-03-08T18:21:52.0433333+00:00
Q&A Assist
3 answers

Microsoft 365 Personal Access

When trying to install Microsoft 365 Personal I typed in error the last letter on the card as a 7 the correct character should have been a Z. It has now locked me out how long do I need to wait to install using the correct letter?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-03-08T17:32:07.9766667+00:00
Billy Morris 0 Reputation points
edited an answer 2026-03-08T18:21:27.7566667+00:00
John Jefferson Doyon 60,860 Reputation points Independent Advisor