438,520 questions with Microsoft 365 and Office-related tags

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I need someone at Microsoft to assist with account recovery. Please email me to organise a time.

I have logged in here with my work account (which is working fine) BUT my home account has been hacked and I have tried your account recovery process many multiple times over a week but you deny it every time. Can you PLEASE email me to resolve this.…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-11-09T07:26:43.12+00:00
Steve 0 Reputation points
edited the question 2025-11-09T11:26:17.11+00:00
Gérard Oomens 112.4K Reputation points Volunteer Moderator
0 answers

fhjkdkdretepgkfarmk

ofis nega yuklanmayapti menga shuni tushuntirib ber bepul ofislar xam bormi

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-11-09T10:02:00.4266667+00:00
Sardorbek Abdunosirov 0 Reputation points
edited the question 2025-11-09T11:17:33.11+00:00
Gérard Oomens 112.4K Reputation points Volunteer Moderator
3 answers

Unable to add Guest-user REMOVED PII

REMOVED PII Try to add Guest-user account. Redirect to Entra. After a few second of loading the Page Sign-in failed is shown. REMOVED PII The same problem is with adding any other type of user. I do not have a problem to add guest-users and other on my…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-11-09T09:36:16.83+00:00
Maciej Śmieszek 0 Reputation points
answered 2025-11-09T11:15:48.24+00:00
Maciej Śmieszek 0 Reputation points
1 answer

no send authentication to my number phone to login my account

hello , i cant login to my admin control , Error Code: 399287 Request Id: e49fa6e9-ce3a-4982-9351-1a0c39847900 Correlation Id: c5f112a4-6e85-4d5d-b367-f6166d5e48d1 Timestamp: 2025-11-09T10:48:51Z

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-11-09T10:55:10.7533333+00:00
AL-Zu'bi Law Office 0 Reputation points
edited the question 2025-11-09T11:15:27.3033333+00:00
Gérard Oomens 112.4K Reputation points Volunteer Moderator
2 answers

Remove Autocomplete email address when first time login to OneDrive

Hi, i want to reinstall OneDrive but when setting up the one drive, i noticed the previous email autocomplete that i used before, i would like to remove it but i have tried to clear it but it still linger. Please advise, Thanks

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-11-09T10:09:43.04+00:00
Peh Wee Kiat Keith 1 Reputation point
answered 2025-11-09T11:09:12.07+00:00
Srinivasa P 5,400 Reputation points Independent Advisor
2 answers

why do i lose my cursor in excell

Why do i lose my cursor in Excell? Sometimes it works. Other times it does not. When it doesn't, it appears momentarily in the worksheet then disappears.

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-11-07T00:33:42.12+00:00
Bud Parlette 5 Reputation points
commented 2025-11-09T11:07:47.27+00:00
Essra Mustafa 0 Reputation points
1 answer

When is "Variance Analysis" option going to be made available for use in "Finance in Microsoft 365 Copilot" agent

Attached is the image which shows "Variance Analysis" as coming soon. When would it be made available to the public?

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-11-09T08:11:54.6966667+00:00
Manish Thakkar 0 Reputation points
commented 2025-11-09T11:04:20.6233333+00:00
Rin-L 8,025 Reputation points Microsoft External Staff Moderator
4 answers

Access Documents on School Account

I graduated earlier this year and recently tried to sign in to my school account see if I could move some files on my school account to my main account. I can still see them listed via the iPhone Word app, but can't actually open any of them but I can…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-11-09T01:59:16.6133333+00:00
Robert Lignowski 0 Reputation points
edited an answer 2025-11-09T11:01:55.26+00:00
Tina L 6,965 Reputation points Microsoft External Staff Moderator
2 answers

i need a free version of word.

Hi i'm in a place with unreliable wifi and need a desktop version of MS Word to edit documents that will be sent from the UK. can you advise.

Microsoft 365 and Office | Word | For home | Windows
asked 2025-11-09T10:00:41.27+00:00
Dennis Ward 0 Reputation points
answered 2025-11-09T10:39:29.9233333+00:00
Paulo GM 54,690 Reputation points Independent Advisor
1 answer

Why are my files disapearing from one drive (2nd South African port)

Re post at https://learn.microsoft.com/en-us/answers/questions/5435837/why-are-my-files-disappearing-from-one-drive-and-h?source=docs. The post is LOCKED OFF by Microsoft, so is Microsoft now targeting South African users, by making their fiels…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-11-09T10:31:19.3366667+00:00
Rick Booysen 0 Reputation points
answered 2025-11-09T10:31:43.06+00:00
Q&A Assist
1 answer

We have a M365 Family subscription. Why can't I see agents in M365 Copilot then?

We have a M365 Family subscription. Why can't I see agents in M365 Copilot then?

Microsoft 365 and Office | Other
asked 2025-11-09T09:29:13.2533333+00:00
Rach 0 Reputation points
answered 2025-11-09T10:27:48.4+00:00
John Jefferson Doyon 42,630 Reputation points Independent Advisor
2 answers

required the password present

dear sir i need to change my password. kindly provide the previous password. with regards. please kindly provide telecom support

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-09T09:24:20.5166667+00:00
Office 0 Reputation points
answered 2025-11-09T10:02:54.03+00:00
DaveM121 800K Reputation points Independent Advisor
1 answer

Office deactivated for no reason

My office says it is deactivated, but there is no reason given. I go to my account and it says it is still active. I tried to renew and it says I can't because it's in a grace period. Sorry, something went wrong Something happened on our end. Waiting a…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-11-09T03:17:41.1133333+00:00
gorme 0 Reputation points
commented 2025-11-09T09:40:47.75+00:00
gorme 0 Reputation points
1 answer One of the answers was accepted by the question author.

Retrieving old account

Need to retrieve files from my expired MS 365 account

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-11-09T09:03:37.36+00:00
SERENA P 0 Reputation points
accepted 2025-11-09T09:05:04.7233333+00:00
SERENA P 0 Reputation points
2 answers

How to logout from Clipchamp App

No able to find my projects in Clipchamp. Not able to logout & login with my 365 account. If i click logout on clipchamp desktop app, it does nothing

Microsoft 365 and Office | Clipchamp | Other
asked 2025-11-06T23:15:48.12+00:00
Joaquim Fernandes 5 Reputation points
commented 2025-11-09T08:53:15.5566667+00:00
Joaquim Fernandes 5 Reputation points
2 answers

Login to Admin Center

I can't log in to the Admin Center. It looks like my admin email address is not recognized anymore (I do get promotional emails from Microsoft). How can I open a ticket?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-11-06T11:06:56.9633333+00:00
Itzik Woda 5 Reputation points
commented 2025-11-09T08:51:56.47+00:00
Itzik Woda 5 Reputation points
1 answer

Unable to log in due to Family Safety parental control

My son has not been able to access his Miccrosoft account for the past 36 hours. His account is ******@outlook.com. FYI, my account is ******@outlook.com We have managed to successfully change his password but when he attempts to log in again he gets to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-11-09T05:54:56.05+00:00
Chris Brady 0 Reputation points
commented 2025-11-09T08:47:44.13+00:00
Chris Brady 0 Reputation points
2 answers

Try to download unsucessfully Microsoft office 2024 Professional plus with valid password key

Hi, I tried to download the Microsoft office 2024 Professional plus software, I have a valid software key. But from the site [http://offline.officeapps.live.com/outage.html] it said Service Unavailable We are currently experiencing technical…

Microsoft 365 and Office | Office Online Server
asked 2025-11-09T04:15:10.0833333+00:00
henry ngu 0 Reputation points
edited the question 2025-11-09T08:47:09.7833333+00:00
Austin-H 6,325 Reputation points Microsoft External Staff Moderator
2 answers

I want to be able to see all of my Outlook email accounts at once, but I can't add any - why not?

I have multiple Outlook email accounts. I used to be able to log in to the main one, and then switch to another and back again with no issues. Now I have issues. I am looking into adding the other Outlook accounts to my main account so that I can view…

Microsoft 365 and Office | Other
asked 2025-11-09T05:39:53.8166667+00:00
Kathy Gonzales 0 Reputation points
answered 2025-11-09T08:46:52.91+00:00
Kayece Jan Mae Amizola 10,850 Reputation points Independent Advisor
1 answer

How to set up OneDrive sync for Documents, Photos, etc. without filling C: drive

I have two desktop PCs and one laptop, and I want to maintain synchronised Documents, Pictures, Music, Downloads, etc., folders across all three - such that when I add, delete, or edit a file on one machine the change is mirrored on all of them. Also,…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-11-09T08:41:37.6233333+00:00
Charlie King 0 Reputation points
answered 2025-11-09T08:41:51.8166667+00:00
Q&A Assist