Microsoft 365 and Office | Sway | For business
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
370 questions
451,165 questions with Microsoft 365 and Office-related tags
1 answer
When I attempt to share a completed Sway with myself at another email address as a test, the link I receive takes me to the "storyline" version of my message rather than the "Design" version that looks complete and professional. How can fix this?
The first screenshot is where the "Get Visual Link" link takes me, which is NOT what I want to share with people. I don't want them to even see "Storyline". I want them to see the design version of my e-brochure (seconf screenshot),…
Microsoft 365 and Office | Sway | For business
asked 2026-01-13T16:54:50.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Clifford Fewel
0
Reputation points
answered 2026-01-13T21:44:26.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
8,030
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to login on non profit portal
I'm the global admin for a non-profit. Since mid-December, I no longer have access to the portal, and now the email (onlinemicrosoft...) is no longer recognized. I have no idea what happened and/or if the account has been hacked or what the reason is. I…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,597 questions
asked 2026-01-13T19:37:37.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 66%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bruno Miresse
0
Reputation points
answered 2026-01-13T21:43:18.4433333+00:00
John Oliver
9,750
Reputation points
Independent Advisor
0 answers
Locked Out of Microsoft 365 Developer Admin Account – Lost Access to Authenticator App, No Recovery Method Available
Hello Microsoft Support Community, I need urgent help recovering access to my Microsoft 365 Developer Program account. I was the sole global administrator of my tenant. Unfortunately, my phone broke and lost access to the Microsoft Authenticator app,…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
14,470 questions
asked 2026-01-13T20:23:08.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Broyston Dias
0
Reputation points
commented 2026-01-13T21:43:14.96+00:00
Kristen-L
8,030
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Rule to make time populate
Is there a formula to make the date populate in excel with 23:59 next to it. I'm looking to create a due date tab. For example, if I have a time of 1/13/26 13:30 in cell B, I want cell C to show 1/13/26 23:59.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
19,911 questions
asked 2026-01-13T21:37:54.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 94%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Danielle Kemper
0
Reputation points
commented 2026-01-13T21:42:30.96+00:00
Danielle Kemper
0
Reputation points
1 answer
why is it that my excel files created on macmini will show on my iphone or ipad
My excel files created on macmini cannot be found on ipad or iphone
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
474 questions
asked 2026-01-13T21:42:21.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Harold Russell
0
Reputation points
answered 2026-01-13T21:42:30.63+00:00
Q&A Assist
2 answers
Renwal notification
I just started a new job. The office computer has an expired Microsoft Office notification, which I cannot get past. How do I get past this notification or renew it?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
23,091 questions
asked 2026-01-13T20:06:44.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 41%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
G. Angel Casas
0
Reputation points
answered 2026-01-13T21:42:04.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aymeric-B
24,630
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
I can't authenticate my Microsoft Word desktop app
I can't authenticate my Microsoft Word desktop app. I keep getting an "Unknown Error" box with an error code: 0x0
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
3,995 questions
asked 2026-01-13T20:13:05.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Danyetta Anderson
0
Reputation points
accepted 2026-01-13T21:40:39.3933333+00:00
Danyetta Anderson
0
Reputation points
1 answer
List that is alphabetically ordered by name, but a numeric ID that stays consistent- Department doesn't have any other ideas.
List that is alphabetically ordered by name, but a numeric ID that stays consistent but in the next column and stay the same when adding an insert row when adding a name. Something like; Column A- Number assigned; (Number is made up) Column B- Last…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
19,911 questions
asked 2026-01-13T21:37:05.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 97%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jennifer James
0
Reputation points
answered 2026-01-13T21:37:17.1166667+00:00
Q&A Assist
1 answer
Question about OneDrive on file explorer versus the OneDrive that is with Windows 365
Is the OneDrive - Personal found on File Explorer different that the OneDrive that is part of Windows 365? When I move a file to the OneDrive on file explorer, it does not show up on OneDrive Windows 365.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
14,531 questions
asked 2026-01-13T21:37:01.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Max Miller
0
Reputation points
answered 2026-01-13T21:37:07.2566667+00:00
Q&A Assist
3 answers
I can’t sign in
I have an active Microsoft 365 Business subscription, but I cannot locate or access the admin account. The tenant exists, but I do not know the onmicrosoft.com admin username. My business email was never created as a work account. I need admin account…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
14,470 questions
asked 2026-01-13T19:28:38.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Hugo Becerra
0
Reputation points
edited an answer 2026-01-13T21:35:55.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
5,980
Reputation points Microsoft External Staff
Moderator
0 answers
What version of Access is this? Microsoft Access 2019 MSO (Version 2508 Build 16.0.19127.20302) 32 bit
I was trying to install the Microsoft 365 Access Runtime from https://support.microsoft.com/en-us/office/download-and-install-microsoft-365-access-runtime-185c5a32-8ba9-491e-ac76-91cbe3ea09c9 and it seems to have deleted my existing office products. I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,331 questions
asked 2026-01-13T21:34:09.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Ira Grollman
0
Reputation points
asked 2026-01-13T21:34:09.1666667+00:00
Ira Grollman
0
Reputation points
1 answer
Data safety with buying Office 365 License from E-Bay sellers
Hallo, I recently bought Office 365 license on e-bay. With following features; upto 5 Devises, OneDrive storage- 100GB Organization: Questindustries Microsoft Id: ******@office365online.co I do not know Questindutries and i assume, who ever own has…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,597 questions
asked 2024-12-22T18:54:29.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 52%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Prasheel Dudhani
25
Reputation points
edited the question 2026-01-13T21:33:57.7166667+00:00
Gérard Oomens
115.4K
Reputation points
Volunteer Moderator
1 answer
"Activation Status: We're still trying to activate office"
I purchased a copy of "Office Home & Student 2021" on 01-08-2023. Because of a computer problem this month, I had to reinstall Windows. I had to reinstall Office as a consequence. My Microsoft account shows that I own a copy of "Office…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,180 questions
asked 2026-01-13T21:31:38.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gregory Harold
0
Reputation points
answered 2026-01-13T21:31:49.75+00:00
Q&A Assist
1 answer
I cannot sign in to my business mail, can you help me?
I made yesterday business mail and I cannot sign in, I get this message: Request Id: d2606f02-d98f-405b-a788-060952955500 Correlation Id: 5dc18512-88fe-0948-99b0-143ef00d1f93 Timestamp: 2026-01-13T21:22:44Z Message: AADSTS90019: No tenant-identifying…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,331 questions
asked 2026-01-13T21:29:57.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Boskovic Zeljka
0
Reputation points
answered 2026-01-13T21:30:07.4966667+00:00
Q&A Assist
2 answers
can you purge something that has a retention policy that retains content for 13 months
Compliance search and purge action appear to be successful from powershell standpoint. But when it completes, items are still there and not removed
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,331 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
I am unable to login to my microsoft 365 account on Mac - after login page it is just
I am trying to sign into my microsoft 365 on mac, however after the login page where I put my email address in and then press next it just goes to a blank screen and doesnt progress. What do I do? Before the login, if I click on "About word"…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,791 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 94%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
New Outlook Updates Overnight 1/12
There must have been a major update to Outlook overnight 1/12. I have several accounts syncing to Outlook. Most are working fine. Exception being the primary email account (inbox folder only). All other folders are syncing, it is just the inbox folder…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
5,331 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 0%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
3 answers
All my files on OneDrive are gone but all folder structure remains
So yeah... all my files on OneDrive are gone but all folder structure remains. I'm talking a couple hundred gigs worth of files. I know I'm not the only one who this happened to, because I've read other threads of people with the same problem. But none…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,046 questions
asked 2025-07-23T12:54:52.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jamie Groenestein
0
Reputation points
commented 2026-01-13T21:20:27.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mish Middelmann
0
Reputation points
2 answers
One of the answers was accepted by the question author.
2010 Office/Word has a loop trying to update
2010 Office/Word has a loop trying to update or repair. I think it could be from old computers that are no longer in use. How can I fix or remove too many computers? Any help is appreciated. Ken in San Antonio TX
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,180 questions
asked 2026-01-13T20:45:47.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
ken metcalf
0
Reputation points
answered 2026-01-13T21:20:27.33+00:00
Stefan Blom
327.9K
Reputation points MVP
Volunteer Moderator
6 answers
Word Table of Figures Problem
I am a very experienced Word user but this issue has me baffled. I have inherited a Word document that needed extensive formatting updates. I deleted the original table of Figures (and Tables) since I was going to make a lot of modifications anyway. I…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
8,709 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 82%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)