488,373 questions with Microsoft 365 and Office-related tags

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microsoft 365 subscription is on wrong account. I was just on with someone to remove that particular email

I have a renewal for subscription which went through in July and for some strange reason it wasn't showing up anywhere. I was on chat with someone who got it all figured out and when we came up on this email I had requested that the email address be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T23:18:00.29+00:00
Maureen Skyhar 0 Reputation points
answered 2026-08-17T23:18:15.5366667+00:00

AI answer

3 answers

I just installed 365 Business subscription on an iMac as Admin, but only the 2011 versions of Word/Excel open for the device user

I just installed 365 Business Standard subscription on an iMac as Admin. When I sign out as admin and sign in the device user, only the 2011 versions of Word/Excel open.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-08-16T22:21:55.4066667+00:00
Katherine Baab @ Baabcorp 0 Reputation points
commented 2026-08-17T23:16:23.31+00:00
Jay1 Tran 5 Reputation points Independent Advisor
1 answer

Title not appearing in PnP Search for newly uploaded files

Starting today, newly uploaded files in my SharePoint document library are no longer displaying their Title in PnP Search results. Instead, only the file icon is shown. Files that were uploaded before today continue to display their titles correctly, and…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-17T02:12:44.4933333+00:00
Turner Abigail 0 Reputation points
commented 2026-08-17T23:16:06.3666667+00:00
Dora-T 195 Reputation points Independent Advisor
2 answers

I need an email contact to seek help

Ive been calling Microsoft but havent gotten any helpful advice. Is there an email i can contact?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T22:31:53.9633333+00:00
Admin OC 0 Reputation points
answered 2026-08-17T23:14:29.0433333+00:00
Estrella721 45,150 Reputation points Independent Advisor
4 answers

I can't find account

Hello, please assist me in accessing one of my 2 accounts the one I pay $2.13 per month for ? I can access the other account which I pay $1.99 per month , Thanks.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-14T18:46:40.0233333+00:00
T A 0 Reputation points
commented 2026-08-17T23:13:18.7833333+00:00
Jeronimo Fuerte 44,835 Reputation points Independent Advisor
1 answer

I am being charged for Microsoft 365 Personal Classic to 2/5/2027 and Microsoft 365 Personal to 17/7/2027.

I have been charged for Microsoft 365 Personal Classic to 2/5/2027 and Microsoft 365 Personal to 17/7/2027. I prefer 365 Personal Classic. I live alone. There is no one else using my laptop or my computer system. How do i cancel the Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-17T22:38:14.9166667+00:00
Michael Egert 0 Reputation points
answered 2026-08-17T23:11:49.99+00:00
John DeV 168.2K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to Fix Office Help "Turned Off"

In any component of MS Office (click-to-run) 2024 inside Windows 11, attempting to access Help results in the following message (transcribed): "This command isn't available. "Your organization's administrator turned off the service required to…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-16T00:19:27.8066667+00:00
JcW32 290 Reputation points
answered 2026-08-17T23:11:47.64+00:00
C. Denninger 5 Reputation points
3 answers One of the answers was accepted by the question author.

How do I get microsoft office on my new computer if i already have account?

I will be getting a new laptop possibly. How do I get my microsoft office onto the new laptop?

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-11T14:40:45.4033333+00:00
Judy Hagan 20 Reputation points
recommended 2026-08-17T23:11:38.0766667+00:00
Stefan Blom 348.4K Reputation points MVP Volunteer Moderator
3 answers

How do I use Microsoft Word?

How do I use Microsoft Word? ======================= Edited by moderator to remove repeated question (probably added to have 50 characters).

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-17T17:37:08.9333333+00:00
Kelvin Limbeghala 0 Reputation points
commented 2026-08-17T23:11:26.3033333+00:00
Charles Kenyon 169.7K Reputation points Volunteer Moderator
3 answers

my one drive show that i have only 5 gb of storage whereas i have already bought 365 subscription which says 1Tb of storage how can i sync both?

i am already having subscription of Microsoft 365 with 1 TB storage but still in my one drive it shows that i only have 5gb of storage? why? and how to fix the issue so that i can use the 1 TB space for backing and syncing my files? please help.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-17T22:16:22.5333333+00:00
tejwant majithia 0 Reputation points
answered 2026-08-17T22:50:35.4333333+00:00
EmilyS726 256.5K Reputation points Independent Advisor
4 answers

Excel Formula Help

Is there a way to create a formula that automatically returns dates by month, by week, and by year, like the dates below? Saturday, January 2, 2027 Saturday, January 9, 2027 Saturday, January16, 2027 Saturday, January 23, 2027 Saturday, January 30,…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-17T02:36:14.5766667+00:00
jklinejr 0 Reputation points
answered 2026-08-17T22:47:32.6833333+00:00
Ashish Mathur 102.3K Reputation points Volunteer Moderator
2 answers

Recently bought older version so I could use on my mac. I get the message need to subscribe to 365 to use.

I recently purchased Microsoft office 2021 so that I could use it on my home computer without 365 subscription. I tried to use it today but it popped up that I had to get a 365 subscription to use. Is this fixable or do I need to request my money back?…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-15T15:23:36+00:00
delores martin 0 Reputation points
commented 2026-08-17T22:41:10.77+00:00
delores martin 0 Reputation points
2 answers

How to remove 2 Factor Authenticator

I am having issues with logging into the admin center of Microsoft. It asks for a code from the authenticator app however no one set up a 2FA so we aren't getting any codes to type in. The Admin center was working fine about a month ago where we could…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-29T21:29:54.1233333+00:00
Admin OC 0 Reputation points
answered 2026-08-17T22:30:43.0966667+00:00
Admin OC 0 Reputation points
1 answer

sole microsoft 365 business administrator locked out-no access to authenticator or recovery email

i am the sole admin of my microsoft 365 business account. i am locked out and cannot access my old recovery email which doesnt exist anymore, or authenticator (never set up). phone support keeps redirecting me and hanging up immediately. i need help…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-17T22:20:24.18+00:00
Alex Doukakis 0 Reputation points
answered 2026-08-17T22:28:46.73+00:00
Hendrix 610 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

How to i un pause syncing when there is no One drive button in right hand corner?

How to I un pause syncing when there is no One drive button in right hand corner?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-21T16:01:15.3966667+00:00
Jan Noble 20 Reputation points
answered 2026-08-17T22:22:46.7233333+00:00
John Mendoza 0 Reputation points
2 answers

need help with sharing my subscription

I shared my subscription and its been working for years now all of a sudden it stop working for the person I shared with. When they open word or excel, it says to activate. We uninstalled everything and I resent them an invite and they set it up and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-17T21:44:00.7533333+00:00
Kristy Connor 0 Reputation points
answered 2026-08-17T22:22:18.93+00:00
Estrella721 45,150 Reputation points Independent Advisor
1 answer

Why did I get this popup from Microsoft Defender?

I clicked Cancel. Should I reset settings?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-08-17T21:40:53.6966667+00:00
LiWright 140 Reputation points
answered 2026-08-17T22:19:48.2966667+00:00
EmilyS726 256.5K Reputation points Independent Advisor
2 answers

How do i find and download a sandbox file that excel's copilot created for me?

How do i find and download a sandbox file that excel's copilot just created for me?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-17T16:56:31.6933333+00:00
Dusty Rhodes 0 Reputation points
edited a comment 2026-08-17T22:19:30.2633333+00:00
Kai-L 17,210 Reputation points Microsoft External Staff Moderator
2 answers

How Do I change my Personal Subscription to a Business Subscription

How do I switch from a personal subscription to a business subscription? I accidentally got a personal account and I want a business account. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-17T21:39:05.0666667+00:00
Armando Villalobos 0 Reputation points
edited an answer 2026-08-17T22:12:45.7633333+00:00
Jay1 Tran 5 Reputation points Independent Advisor
0 answers

Add Redacted to usable Word Online fonts, please.

Wondering if it may become possible, at some point, to use Titus Kaphar's open-source typeface "Redacted" in Word Online without the trigger that forces unauthorized fonts to revert to Aptos. Please advise, thanks.

Microsoft 365 and Office | Word | For home | Other
asked 2026-08-17T22:07:14.33+00:00
Jadon George 0 Reputation points